Screening and Caring for Older Adults Affected by Sexual or Other Types of Violence: A Pilot Study at Three Belgian Geriatric Departments
Highlights
- The guide was pilot tested in three geriatric departments with a total of 104 older adults. Older adults are willing to disclose experiences of violence to healthcare providers.
- A comprehensive trauma-informed guide was developed, including screening questions and referral pathways, to identify all forms of violence experienced by older adults, regardless of when the violence occurred
- This guidance supports healthcare providers in engaging in these conversations; however, additional education and training are necessary.
- Older adults do not find the questions intrusive and appreciate being listened to.
- Healthcare providers should refrain from falling into the trap of problem-solving.
Abstract
1. Introduction
2. Materials and Methods
2.1. Participants
2.1.1. Intervention with Older Adults
2.1.2. Evaluation with Healthcare Providers
2.2. Study Materials
2.2.1. Intervention with Older Adults
2.2.2. Evaluation with Healthcare Providers
2.3. Ethics
3. Results
3.1. Intervention with Older Adults (n = 104)
3.2. Evaluation with Healthcare Providers (n = 12)
4. Discussion
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Appendix A. Definitions of the Different Types of Violence
- Physical violence: Physical violence involves causing harm to someone’s body (e.g., restraining an older adult against their will or hitting them). It can also include neglect, which is the failure to take necessary actions (e.g., withholding food, medication, or access to healthcare). Physical violence can result in bodily injury, severe wounds, permanent disabilities, and even death.
- Psychological violence: Psychological violence includes behavior that can cause emotional pain, fear, and harm to a person’s mental health (e.g., infantilizing, insulting, and isolating the older adult). It also includes neglecting the emotional and social needs of the older adult.
- Economic violence: Economic violence occurs when behavior is exhibited that causes a person financial harm (e.g., forging checks, forcing older adults to hand over their pension, or pressuring them to change names on their will).
- Socio-economic violence: This form of violence is associated with factors such as gender, sexual orientation, legal status, disability, or age. It involves discrimination and/or the denial of opportunities, assistance, and services to older adults, such as refusing to rent to them or denying access to medication they are entitled to.
- Sexual violence: According to the World Health Organization (WHO), sexual violence refers to “Any sexual act that is perpetrated against someone’s will, committed by any person regardless of their relationship to the victim, in any setting”. It includes, but is not limited to, rape, attempted rape, and sexual slavery, as well as unwanted touching, threatened sexual violence, verbal sexual harassment, and sexual neglect.
Appendix B. Development of the Comprehensive Guidance to Identify and Care for Older Adults Affected by Violence
Appendix C. Pilot Version of the Screening Protocol
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- I.
- First Screening
- Can you indicate how you are feeling today?
- ▪
- What makes you feel this way?
- Where do you live?
- Do you live alone or with someone?
- ▪
- If you live with someone, can you tell me who they are?
- What do you think about your living situation?
- ▪
- If you could change anything about your current living situation, what would it be?
- ▪
- Do you feel safe there?
- If not, what makes you feel unsafe?
- Does anyone take care of you?
- ▪
- If yes, how would you describe your relationship with this person?
- ▪
- If yes, how do you feel about the care you receive?
- ▪
- If yes, do you feel safe with this person or these people?
- If not, what makes you feel unsafe with this person/these people?
- ▪
- When did [the incident] occur?
- ▪
- Have you experienced this within the last 72 h, the past week, the past month, or more than a month ago?
- ▪
- How often did [the incident] happen?
- ▪
- What would help you feel safer?/What changes would you like to see?
- ▪
- What do you expect from me?
- ▪
- To what extent would you like to receive additional care? What type of care would you prefer?
- II.
- Second screening
- Can you indicate how you are feeling today?
- ▪
- What makes you feel this way?
- Why are you currently in the hospital?
- ▪
- For fractures and injuries, ask what happened. These injuries may possibly be the result of violence (for example: a fall because of being pushed, bedsores from neglect, etc.
- Can you describe your social network?
- ▪
- How do you experience your interactions with your social network?
- Who do you have contact with on a weekly basis?
- ▪
- How do you experience these interactions?
- Are there sometimes tensions in your contacts with your network?
- ▪
- If yes, can you give an example?
- Do you ever feel afraid of someone in your social network?
- ▪
- If yes, what makes you afraid of this person?
- Is there someone you can turn to when you have problems?
- ▪
- If so, who is this person?
- [If not yet answered] Do you still have a partner?
- ▪
- How would you describe your intimate life? Do you still hug each other? Do you still touch each other? Is there still sexual contact?
- ▪
- How satisfied are you with your intimate life?
- ▪
- If not satisfied, what would you like to change?
- Is there someone you are currently taking care of?
- ▪
- If yes, what kind of care do you provide?
- ▪
- Do you sometimes experience tensions in this caregiving relationship? Can you give an example?
- Is someone currently taking care of you?
- ▪
- Who is providing care for you right now?
- ▪
- How do you experience this care?
- ▪
- Do you sometimes experience tensions in this caregiving relationship? Can you give an example?
- Do you feel safe in your current living situation?
- ▪
- If not, what makes you feel unsafe?
- Have you ever felt unsafe in your living situation?
- ▪
- If yes, what made you feel unsafe?
- Has anyone ever prevented you from buying things like food, medication, glasses, or a hearing aid?
- Has anyone ever stopped you from seeking medical help?
- Has anyone ever prevented you from meeting people you wanted to see?
- Have you ever been forced to sign documents against your will?
- Has anyone ever used your money without your permission?
- Have you ever felt ashamed because of something someone said to you?
- Have you ever felt threatened by someone?
- Has anyone ever caused you physical harm?
- Has anyone ever partially or fully undressed you, or have you ever had to undress yourself against your will?
- Have you ever been forced to kiss someone, or has someone ever kissed you against your will?
- Has anyone ever touched you in intimate areas against your will?
- Have you ever been compelled to engage in oral, vaginal, or anal sex against your will?
- When did [the incident] occur?
- Have you experienced this within the last 72 h, the past week, the past month, or more than a month ago?
- How often did [the incident] happen?
- What would help you feel safer?/What changes would you like to see?
- What do you expect from me?
- To what extent would you like to receive additional care? What type of care would you prefer?
Appendix D. Evaluation Questionnaire Completed by Healthcare Providers (in Dutch and French)
- In welke mate vind je het screeningsprotocol een goed instrument om geweldervaringen bij je patiënten op te sporen? [5: zeer goed instrument–1: slecht instrument]
- ▪
- Indien 2 (matig instrument) of 1 (slecht instrument): Hoe kan dit volgens jou beter?
- In welke mate zou je het gebruik van het screeningsprotocol aan collega’s aanbevelen? [5: sterk aanbevelen–1: niet aanbevelen]
- ▪
- Indien 2 (eerder niet aanbevelen) of 1 (niet aanbevelen): Kan je meer duiding geven waarom je het gebruik niet aanbeveelt?
- Hoe gemakkelijk vond je het om het screeningsprotocol in te bedden in het geriatrisch assessment? [5: zeer makkelijk–1: zeer moeilijk]
- ▪
- Indien 2 (eerder moeilijk) of 1 (zeer moeilijk): Hoe kunnen we het integreren van het screeningsprotocol in het geriatrisch assessment makkelijker maken?
- In welke mate vind je dat het afnemen van het screeningsprotocol een inspanning van jou vroeg? [5: geen inspanning–1: zeer veel inspanning]
- ▪
- Indien 2 (veel inspanning) of 1 (zeer veel inspanning): Wat maakt dat dit van jou een inspanning vroeg?
- In welke mate verstoorde het screeningsprotocol jouw andere prioriteiten in de zorg aan de patient? [5: helemaal geen verstoring–1: grote verstoring]
- ▪
- Indien 2 (eerder wel een verstoring) of 1 (grote verstoring): Hoe kunnen we ervoor zorgen dat het screeningsprotocol minder conflicteert met andere prioriteiten?
- Indien je een patiënt had met een geweldervaring, hebben de zorg- en doorverwijzingstrajecten jou goed ondersteund bij het bieden van gepaste zorg? [5: zeer goed ondersteund–1: helemaal niet ondersteund]
- ▪
- Indien 2 (weinig ondersteund) of 1 (helemaal niet ondersteund): Hoe kan dit volgens jou beter?
- In welke mate denk je dat de leidraad (screeningprotocol en zorg- en doorverwijzingstrajecten) positief bijdragen heeft aan het welzijn van je patiënt? [5: heel positieve bijdrage–1: heel negatieve bijdrage]
- ▪
- Indien 2 (negatieve bijdrage) of 1 (heel negatieve bijdrage): Hoe kunnen we via de leidraad wel positief bijdragen aan het welzijn van je patiënt?
- Welke voordelen denk je dat het gebruik van de richtlijn (het screeningsprotocol en de zorg- en doorverwijzingstrajecten) heeft?
- Welke nadelen denk je dat het gebruik van de richtlijn (het screeningsprotocol en de zorg- en doorverwijzingstrajecten) heeft?
- In welke mate denk je dat patiënten het aanvaardbaar vonden om de screeningsvragen te ontvangen tijdens het geriatrisch assessment? [5: zeer aanvaardbaar–1: zeer onaanvaardbaar]
- ▪
- Indien 2 (eerder onaanvaardbaar) of 1 (zeer onaanvaardbaar): Kan je verduidelijken wat je patiënten onaanvaardbaar vonden?
- In welke mate vonden je patiënten volgens jou de inhoud van de screeningsvragen aanvaardbaar? [5: zeer aanvaardbaar–1: zeer onaanvaardbaar]
- ▪
- Indien 2 (eerder onaanvaardbaar) of 1 (zeer onaanvaardbaar): Kan je verduidelijken wat je patiënten onaanvaardbaar vonden?
- In welke mate vonden je patiënten volgens jou de formulering van de screeningsvragen aanvaardbaar? [5: zeer aanvaardbaar–1: zeer onaanvaardbaar]
- ▪
- Indien 2 (eerder onaanvaardbaar) of 1 (zeer onaanvaardbaar): Kan je verduidelijken wat je patiënten onaanvaardbaar vonden?
- Welke suggesties ter verbetering heb je rond de inhoud van de screeningsvragen?
- Welke suggesties ter verbetering heb je rond de formulering van de screeningsvragen?
- Hoe veel vertrouwen had je in jezelf bij het gebruiken van het screeningsprotocol? [5: veel vertrouwen–1: helemaal geen vertrouwen]
- ▪
- Indien 2 (eerder geen vertrouwen) of 1 (helemaal geen vertrouwen): Hoe kunnen we ervoor zorgen dat je meer vertrouwen hebt in jezelf bij het afnemen van het screeningsprotocol?
- Welke zaken in de richtlijn hebben meer verduidelijking nodig volgens jou?
- In welke mate heb je het gevoel dat het screeningsprotocol jou voldoende kennis en vaardigheden aanleverde om aan de slag te gaan? [5: veel kennis en vaardigheden bijgebracht–1: geen kennis en vaardigheden bijgebracht]
- ▪
- Indien 2 (weinig kennis en vaardigheden bijgebracht) of 1 (geen kennis en vaardigheden bijgebracht): Welke kennis en vaardigheden zouden volgens jou bijgespijkerd moeten worden om de screening op geweld bij je patiënten af te nemen?
- Indien je een patiënt had met een geweldervaring, heb je het gevoel dat de zorg- en doorverwijzingstrajecten jou voldoende kennis en vaardigheden aanleverde om aan de slag te gaan? [5: veel kennis en vaardigheden bijgebracht–1: geen kennis en vaardigheden bijgebracht]
- ▪
- Indien 2 (weinig kennis en vaardigheden bijgebracht) of 1 (geen kennis en vaardigheden bijgebracht): Welke kennis en vaardigheden zouden volgens jou bijgespijkerd moeten worden om je patiënten met geweldervaringen gepast door te verwijzen?
- Welke ervaringen rond de pilootstudie wil je nog met ons delen?
- Dans quelle mesure estimez-vous que le protocole de dépistage est un bon outil pour détecter des violences subies par vos patient·e·s? [5: très bon outil—1: mauvais outil]
- ▪
- Quand 2 (outil moyen) ou 1 (mauvais outil): Comment pourrait-on l’améliorer, selon vous?
- Dans quelle mesure recommanderiez-vous le recours au protocole de dépistage à des collègues? [5: vivement recommandé–1: pas recommandé]
- ▪
- Quand 2 (peu recommandé) ou 1 (pas recommandé): Pouvez-vous expliquer pourquoi vous ne le recommanderiez pas?
- Dans quelle mesure avez-vous trouvé facile d’intégrer le protocole de dépistage dans l’évaluation gériatrique? [5: très facile–1: très difficile]
- ▪
- Quand 2 (plutôt difficile) ou 1 (très difficile): Comment pourrions-nous rendre l’intégration du protocole de dépistage dans l’évaluation gériatrique plus facile?
- Dans quelle mesure trouvez-vous que le fait de suivre le protocole de dépistage vous a demandé un effort? [5: aucun effort–1: effort considérable]
- ▪
- Quand 2 (effort importante) ou 1 (effort considérable): Qu’est-ce qui vous a demandé un effort?
- Dans quelle mesure le protocole de dépistage a-t-il interféré avec vos autres priorités en matière de soins aux patient·e·s? [5: aucune interférence–1: interférence majeure]
- ▪
- Quand 2 (une certaine interférence) ou 1 (interférence majeure): Comment faire en sorte que le protocole de dépistage soit moins en conflit avec d’autres priorités?
- Si vous avez soigné un·e patient·e victime de violences, les filières de prise en charge et d’orientation vous ont-elles été utiles pour prodiguer les soins appropriés? [5: très utile–1: pas du tout utiles]
- ▪
- Quand 2 (peu utiles) ou 1 (pas du tout utiles): Comment pourrait-on les améliorer, selon vous?
- Dans quelle mesure pensez-vous que le guide (dépistage et filières de prise en charge et d’orientation) a contribué de manière positive au bien-être de vos patient·e·s? [5: contribution très positive–1: contribution très négative]
- ▪
- Quand 2 (contribution négative) ou 1 (contribution très négative): Comment apporter une contribution positive au bien-être de vos patient·e·s?
- Selon vous, quels sont les avantages liés à l’utilisation du guide (le protocole de dépistage et les filières de prise en charge et d’orientation)?
- Selon vous, quels sont les inconvénients liés à l’utilisation du guide (le protocole de dépistage et les filières de prise en charge et d’orientation)?
- Dans quelle mesure pensez-vous que vos patient·e·s ont trouvé acceptable de recevoir les questions de dépistage lors de l’évaluation gériatrique? [5: très acceptable–1: totalement inacceptable]
- ▪
- Quand 2 (plutôt inacceptable) ou 1 (totalement inacceptable): Pouvez-vous préciser ce que votre patient·e a jugé inacceptable?
- Dans quelle mesure pensez-vous que vos patient·e·s ont trouvé le contenu des questions de dépistage acceptable? [5: très acceptable–1: totalement inacceptable]
- ▪
- Quand 2 (plutôt inacceptable) ou 1 (totalement inacceptable): Pouvez-vous préciser ce que vos patient·e·s ont jugé inacceptable?
- Dans quelle mesure pensez-vous que vos patient·e·s ont trouvé la formulation des questions de dépistage acceptable? [5: très acceptable–1: totalement inacceptable]
- ▪
- Quand 2 (plutôt inacceptable) ou 1 (totalement inacceptable): Pouvez-vous préciser ce que vos patient·e·s ont jugé inacceptable?
- Avez-vous des suggestions pour améliorer le contenu des questions de dépistage?
- Avez-vous des suggestions pour améliorer la formulation des questions de dépistage?
- Quel a été votre niveau de confiance en vous lorsque vous avez utilisé le protocole de dépistage? [5: une confiance élevée–1: pas du tout de confiance]
- ▪
- Quand 2 (pas beaucoup confiance) ou 1 (pas du tout de confiance): Comment pouvons-nous faire en sorte que vous ayez davantage confiance en vous lorsque vous utilisez le protocole de dépistage?
- Quels sont les éléments du guide qui, selon vous, méritent d’être clarifiés?
- Dans quelle mesure pensez-vous que le protocole de dépistage vous a permis d’acquérir des connaissances et des compétences suffisantes pour travailler? [5: de nombreuses connaissances et compétences–1: aucunes connaissances et compétences]
- ▪
- Quand 2 (peu connaissances et compétences) ou 1 (aucunes connaissances et compétences): Selon vous, quelles connaissances et compétences devraient être mises à jour pour effectuer un dépistage des violences chez vos patient·e·s?
- Si vous avez dû soigner un·e patient·e victime de violences, dans quelle mesure pensez-vous que les filières de prise en charge et d’orientation vous ont permis d’acquérir des connaissances et des compétences suffisantes pour travailler? [5: de nombreuses connaissances et compétences–1: aucunes connaissances et compétences]
- ▪
- Quand 2 (peu connaissances et compétences) ou 1 (aucunes connaissances et compétences): Selon vous, quelles connaissances et compétences devraient être mises à jour pour orienter efficacement vos patient·e·s ayant subi des violences?
- De quelles expériences liées à l’étude pilote souhaiteriez-vous encore nous faire part?
Appendix E. Final Version of the Screening Protocol
“Which experiences have shaped your life the most?”
“Have you ever felt unsafe in your living situation?”“Are there sometimes conflicts with those around you?”“If yes, can you tell me more?”/“If yes, can you give an example?”“Have you ever felt afraid of someone?“If yes, what makes you afraid of this person?”
“I would like to ask you some questions to explore whether you’ve ever experienced transgressive or violent situations, either now or in the past. I ask these questions to everyone, because many older adults experience some form of transgressive behaviors or violence, often by people they know well. If you’re not comfortable, you don’t have to answer every question. Is that okay with you?”
- “Has anyone ever prevented you from buying things like food, medication, glasses, or a hearing aid?”
- “Has anyone ever stopped you from seeking medical help?”
- “Has anyone ever prevented you from meeting people you wanted to see?”
- “Have you ever been forced to sign documents against your will?”
- “Has anyone ever used your money without your permission?”
- “Have you ever felt ashamed because of something someone said to you?”
- “Have you ever felt threatened by someone?”
- “Has anyone ever caused you physical harm?”
- “Has anyone ever partially or fully undressed you, or have you ever had to undress yourself against your will?”
- “Have you ever been forced to kiss someone, or has someone ever kissed you against your will?”
- “Has anyone ever touched you in intimate areas against your will?”
- “Have you ever been compelled to engage in oral, vaginal, or anal sex against your will?”
- “When did [the incident] occur?”
- “Have you experienced this within the past week, the past month, or more than a month ago?”
- “How often did [the incident] happen?”
- “What would help you feel safer?”/“What changes would you like to see?”
- “How can I be of help in making these changes happen?”
- “To what extent would you like to receive additional care?”
- “What type of care would you prefer?”
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| Characteristics Older Adults (n = 104) | |
|---|---|
| Gender | |
| Female | 62 (59.6%) |
| Male | 42 (40.4%) |
| Age categories | |
| 75–80 | 40 (38.5%) |
| 81–85 | 28 (26.9%) |
| 86–90 | 24 (23.1%) |
| 91–95 | 11 (10.6%) |
| 101–105 | 1 (1%) |
| Mean age [range: 75–102 years] | 83 years |
| Living conditions: | |
| Living together with partner/spouse | 45 (43.3%) |
| Partner or spouse, but living apart | 4 (3.8%) |
| No partner or spouse (alone) | 37 (35.6%) |
| Other | 16 (15.4%) |
| Healthcare Providers (n = 12) | |
|---|---|
| Characteristics of Healthcare Providers | |
| Gender | |
| Female | 10 (83.3%) |
| Male | 2 (16.7%) |
| Function | |
| Nurse | 6 (50%) |
| Psychologist | 3 (25%) |
| Occupational therapist | 2 (16.7%) |
| Physician | 1 (8.3%) |
| Years of work experience (mean) [range: 5–41 years] | 20 years |
| Evaluation of the guidance for older adults and sexual or other types of violence | |
| To what extent do you consider the screening protocol a useful tool for detecting experiences of violence in your patients? (Median: 3) | |
| 3: Useful or very useful | 9 (75%) |
| 2: No opinion | 1 (8.3%) |
| 1: Somewhat or not useful | 2 (16.7%) |
| How likely are you to recommend the use of the screening protocol to your colleagues? (Median: 3) | |
| 3: Rather or strongly recommend | 10 (83.3%) |
| 2: No opinion | 2 (16.7%) |
| 1: Rather not or not recommend | 0 |
| How easy was it to incorporate the screening protocol into the geriatric assessment? (Median: 3) | |
| 3: Rather or very easy | 10 (83.3%) |
| 2: No opinion | 1 (8.3%) |
| 1: Rather or very difficult | 1 (8.3%) |
| To what extent do you feel that carrying out the screening protocol was an effort for you? (Median: 3) | |
| 3: Little to no effort | 8 (66.7%) |
| 2: No opinion | 1 (8.3%) |
| 1: Quite or a lot of effort | 3 (25%) |
| To what extent did the screening protocol interfere with your other priorities in patient care? (Median: 3) | |
| 3: Rather no or no interference | 8 (66.7%) |
| 2: No opinion | 3 (25%) |
| 1: Some or a significant interference | 1 (8.3%) |
| If you had a patient with an experience of violence, did the care and referral processes adequately support you in providing appropriate care? (Median: 2) | |
| 3: Rather or very well supported | 1 (8.3%) |
| 2: No opinion | 10 (83.3%) |
| 1: Minimally or not supported at all | 1 (8.3%) |
| To what extent do you think the guidelines (screening protocol and care and referral pathways) have positively contributed to your patient’s well-being? (Median: 3) | |
| 3: Rather or very positive contribution | 10 (83.3%) |
| 2: No opinion | 2 (16.7%) |
| 1: Rather negative contribution | 0 |
| To what extent do you think patients found it acceptable to receive the screening questions during the geriatric assessment? (Median: 3) | |
| 3: Rather or very acceptable | 10 (83.3%) |
| 2: No opinion | 2 (16.7%) |
| 1: Rather or very unacceptable | 0 |
| To what extent do you think your patients found the content of the screening questions acceptable? (Median: 3) | |
| 3: Rather or very acceptable | 12 (100%) |
| 2: No opinion | 0 |
| 1: Rather or very unacceptable | 0 |
| To what extent do you think your patients found the formulation of the screening questions acceptable? (Median: 3) | |
| 3: Rather or very acceptable | 8 (66.7%) |
| 2: No opinion | 3 (25%) |
| 1: Rather or very unacceptable | 1 (8.3%) |
| How confident did you feel when using the screening protocol? (Median: 3) | |
| 3: Rather or very confident | 11 (91.7%) |
| 2: No opinion | 1 (8.3%) |
| 1: Rather or not confident at all | 0 |
| To what extent do you think the screening protocol gave you enough knowledge and skills to work with? (Median: 2.5) | |
| 3: Provided knowledge and skills to some extent or a lot | 6 (50%) |
| 2: No opinion | 3 (25%) |
| 1: Provided little or no knowledge and skills | 3 (25%) |
| If you had a patient who experienced violence, do you feel the care and referral processes provided you with adequate knowledge and skills to take action? (Median: 2) | |
| 3: Provided knowledge and skills to some extent or a lot | 2 (16.7%) |
| 2: No opinion | 9 (75%) |
| 1: Provided little or no knowledge and skills | 1 (8.3%) |
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Share and Cite
Boven, C.; Nobels, A.; Berg, N.; Van Den Noortgate, N.; Courtens, N.; Keygnaert, I. Screening and Caring for Older Adults Affected by Sexual or Other Types of Violence: A Pilot Study at Three Belgian Geriatric Departments. Healthcare 2026, 14, 16. https://doi.org/10.3390/healthcare14010016
Boven C, Nobels A, Berg N, Van Den Noortgate N, Courtens N, Keygnaert I. Screening and Caring for Older Adults Affected by Sexual or Other Types of Violence: A Pilot Study at Three Belgian Geriatric Departments. Healthcare. 2026; 14(1):16. https://doi.org/10.3390/healthcare14010016
Chicago/Turabian StyleBoven, Charlotte, Anne Nobels, Nicolas Berg, Nele Van Den Noortgate, Nathalie Courtens, and Ines Keygnaert. 2026. "Screening and Caring for Older Adults Affected by Sexual or Other Types of Violence: A Pilot Study at Three Belgian Geriatric Departments" Healthcare 14, no. 1: 16. https://doi.org/10.3390/healthcare14010016
APA StyleBoven, C., Nobels, A., Berg, N., Van Den Noortgate, N., Courtens, N., & Keygnaert, I. (2026). Screening and Caring for Older Adults Affected by Sexual or Other Types of Violence: A Pilot Study at Three Belgian Geriatric Departments. Healthcare, 14(1), 16. https://doi.org/10.3390/healthcare14010016


