You are currently viewing a new version of our website. To view the old version click .
Journal of Personalized Medicine
  • Feature Paper
  • Article
  • Open Access

14 January 2016

Building the Partners HealthCare Biobank at Partners Personalized Medicine: Informed Consent, Return of Research Results, Recruitment Lessons and Operational Considerations

,
,
and
1
Brigham and Women’s Hospital, Boston, MA 02115, USA
2
Partners HealthCare System, Boston, MA 02115, USA
3
Massachusetts General Hospital, Boston, MA 02114, USA
*
Author to whom correspondence should be addressed.
This article belongs to the Special Issue Implementing Personalized Medicine in a Large Health Care System

Abstract

The Partners HealthCare Biobank is a Partners HealthCare enterprise-wide initiative whose goal is to provide a foundation for the next generation of translational research studies of genotype, environment, gene-environment interaction, biomarker and family history associations with disease phenotypes. The Biobank has leveraged in-person and electronic recruitment methods to enroll >30,000 subjects as of October 2015 at two academic medical centers in Partners HealthCare since launching in 2010. Through a close collaboration with the Partners Human Research Committee, the Biobank has developed a comprehensive informed consent process that addresses key patient concerns, including privacy and the return of research results. Lessons learned include the need for careful consideration of ethical issues, attention to the educational content of electronic media, the importance of patient authentication in electronic informed consent, the need for highly secure IT infrastructure and management of communications and the importance of flexible recruitment modalities and processes dependent on the clinical setting for recruitment.

1. Introduction

The first decade of the 21st century was remarkable for the explosive growth in our knowledge of the human genome through the advances in genotyping technology and the discoveries of genetic associations through genome wide-association studies. The second decade has been marked by rapid advances in translating genetic discoveries into targeted therapeutics based on genotype-phenotype associations and biologic mechanism research, particularly in the field of cancer treatment, known as “precision medicine”. In 2010, Partners HealthCare launched an ambitious program, the Partners HealthCare Biobank (Partners Biobank), to collect DNA, plasma and serum samples from 75,000 patients with diverse phenotypes and consent from patients for the linkage between samples and detailed clinical data in the electronic medical record (EMR), together with lifestyle, behavior and environmental risk factors, along with family history data collected by survey. The goals were to provide a foundation for the next generation of translational research studies of genotype, environment, gene-environment interaction, biomarker and family history associations with disease phenotypes. In this chapter, we review the close integration with our institutional review board on designing informed consent, electronic informed consent and patient education materials and addressing issues of privacy and the return of research results. We provide information on the design and success of an electronic consent process and the lessons learned from in-person and electronic recruitment implementation.

4. Developing a Return of Research Results Policy

Since 2009, when the Partners Biobank was in the planning stage, the PHRC and Biobank leaders have engaged in discussions of issues around RoR informed in part by the changing landscape nationally [1,2].
During a pilot recruitment phase, the Biobank conducted focus groups and surveys around the issue of RoR. We found that 89% of subjects preferred to receive results if a genetic finding was related to a serious condition and there was an action that could be taken to prevent disease, a so-called “actionable” result [3]. As per published guidelines [4], we developed a policy and procedure around genetic research findings. The PHRC protocol specifies that if an investigator finds a potentially actionable result, he/she is to notify the PHRC and the Biobank Executive Committee, who will review the latest evidence regarding penetrance, disease associations and clinical implications for disease prevention of drug treatment choice and designate the finding as actionable, potentially actionable or not currently actionable. The RoR process will be triggered only when clinically-important results are defined as results with “important health implications for the participant, and when the associated risks are established and substantial.” The Biobank will only return research results with clear evidence of pathogenicity, substantial penetrance and an actionable next step (e.g., established value for surveillance, cascade screening, preventive measures and/or treatment). The Executive Committee will notify the PHRC about the research finding. Since the blood samples are not collected via a certified clinical laboratory (CLIA) approved process, the Biobank will inform the subject with a general letter stating that a potentially meaningful research result has been found and that an appropriate practitioner (Doctor of Medicine (MD), Nurse (RN), or Clinical Genetic Counselor (CGC)) who understands the health-related research findings will contact them to discuss their research result. Subjects may decide not to get this information (opt-out) when they talk to the healthcare professional. During this discussion, subjects will be told that the research findings will need to be repeated using a CLIA to validate the findings using an independently-drawn sample from them. The practitioner will offer to provide the result to the subject’s healthcare provider, who will be provided names of clinical laboratories that can validate the research results in an independent sample from the subject. If clinically indicated, the provider will draw a second blood sample as a CLIA sample to confirm the finding. If clinically determined, it is possible that the patient’s health insurance company will reimburse the test if the patient meets the company’s criteria for reimbursement. Research results do not go into the EMR. However, results from the CLIA testing may be placed into the EMR.

5. Recruitment Successes and Failures: What Have We Learned?

The Partners Biobank recruitment activities take place within the founding hospitals of Partners HealthCare: Brigham and Women’s Hospital (BWH) and Massachusetts General Hospital (MGH), located in the greater Boston area. The benefits of recruiting in these two academic medical centers are that improving care through research discovery is part of their mission, they are regionally proximate, which allows for central banking and storage, and they have various types of primary care, specialty care, inpatient and outpatient units, which allow for diverse patient populations to be approached. Recruitment for the Partners Biobank launched in 2010, and over 30,000 patients have been enrolled as of October 2015. The goal is for 75,000 subjects to be enrolled by 2018.
Recruitment for a large-scale biobank can be conducted in a variety of ways. The Partners Biobank has leveraged many types of approaches. Using teams of dedicated research assistants at each hospital site, the Partners Biobank has been able to effectively enroll subjects in-person in the context of outpatient visits, inpatient stays and emergency department settings. Some biobanks have leveraged mail contact to efficiently recruit patients [5,6,7]. Others have utilized mailings prior to clinical visits augmented with personal contact by research assistants. The Partners Biobank, in collaboration with the PHRC, determined that an optional mail contact supplemented by an in-person meeting with a dedicated research assistant at the patient’s visit is an appropriate method for recruitment. Some eligible patients receive letters in advance of upcoming appointments describing the study. In high volume clinics, patients are directly approached in the waiting room without receiving a letter (so-called “same-day consent”). Letters are co-signed by the study Principal Investigator and the patient’s healthcare provider. The benefits to contacting patients about the Biobank by mail are that patients have an opportunity to learn about the study before they encounter the research assistant in the clinic and the study is being described to them in a letter co-signed by their own provider. The challenges to mail contact are the work required to get the mailings sent out regularly prior to patients’ visits, the potential that many patients do not read the letters and that at our institutions, up to 40% of patients reschedule visits after the mailing has been sent out, thus negating the timing of the mailing.
At the visit date, research assistants work closely with clinic staff to identify the most appropriate time to speak to eligible patients about the project and to obtain informed consent without interfering with clinic flow. Some clinics feature signs and brochures advertising the Biobank, while others clearly separate research efforts from the clinical enterprise. In many cases, research assistants have the initial conversation in a public waiting room where patients have anywhere between five minutes to a few hours to wait before being taken back to an exam room. In the initial recruitment spiel, research assistants describe the purpose of the project, what participation involves and how the project aims to help further medical discovery and personalized medicine. This two to five minute spiel is designed to spark patient’s interest in the Biobank, so a further discussion about the informed consent document may ensue. A consent form fact sheet that provides definitions and details to answer frequently-asked questions is provided with the informed consent document (Table 1). After patients are allowed ample opportunity to review the consent form and fact sheet and after their questions are answered, research assistants may obtain consent in the waiting room, a private or semi-private space, pending the patient’s preference. At this time, patients may choose to provide consent, decline consent or take material home to review later. If at any point in the recruitment process the patient is called to resume their clinical visit, the research assistant stops and resumes the conversation after the patient’s visit to seamlessly integrate with the clinical flow.
Table 1. Partners Biobank informed consent form and fact sheet content.
Table 1. Partners Biobank informed consent form and fact sheet content.
Consent SectionConsent Form TopicFact Sheet Topic
PurposeStudy how genes and other factors contribute to diseaseYes
ProceduresFresh blood sample (up to 5 tubes) and future discarded specimens (blood, urine, tissue)Yes
Samples linked to electronic health recordYes
Questionnaires about health behaviors and family historyYes
Re-contact for other information or studiesNo
Research ConductedBiological and genetic researchYes
Cell lines and pluripotent stem cells may be createdYes
Return of ResultsUnlikely, but may receive research result of high medical importanceYes
Patient and insurer may be responsible for costs of tests and follow-up careNo
BenefitsNo direct benefit, but may help us understand, prevent, treat or cure diseaseYes
No payment for samplesYes
Sample and Information StorageSamples are de-identified, and key to code is stored securelyYes
Researchers with AccessPartners investigatorsNo
Researchers at non-Partners institutionsNo
For-profit companies that work with Partners investigatorsNo
Central banks who may share coded samples and data with other researchersNo
Samples will not be sold for profitNo
WithdrawingCan withdraw anytime, but it is not possible to destroy samples and information that have already been given to researchersNo
RisksPotential loss of privacyYes
Influence on insurance companies and/or employersNo
Cannot predict how genetic information will be used in the futureYes
Bruising or infection from blood drawNo
Certificate of ConfidentialityResearchers cannot be forced to disclose identifying information, even by a court subpoenaYes
Does not prevent patient from voluntarily releasing information about self-involvement in researchYes
Certificate does not prevent researchers from disclosing information without consent in incidents, such as child abuse and intent to harm self or othersNo
Inpatient recruitment imposes fewer demands on research assistants’ timing around clinical interventions, but offers a smaller patient volume than many outpatient settings provide. In an inpatient setting, research assistants collaborate with the charge nurse or individual patient’s nurses to determine who is appropriate for approach (patients who are not heavily sedated and who are able to provide informed consent) and approach patients in their room between clinical interventions, after a meal and when the patient is not sleeping. The nature of the inpatient setting allows for more flexibility for when research assistants may approach eligible patients, but low turnover limits the consent numbers of the overall consenting patients from those sites. If an eligible patient is not available at the first time of approach, a research assistant may return to the floor at a later date or time, thus ensuring that there is no disruption with the patient’s clinical care. In some cases, however, identifying appropriate times to approach inpatients can be challenging, particularly in inpatient units that require more frequent clinical intervention, such as on the orthopedic inpatient floors.
As demonstrated by other biobanks, primary care sites are some of the most effective recruitment locations for the Partners Biobank due to the high patient volume and patient willingness to join [6]. Recruiting in primary care clinics also has other advantages. Primary care has a high percentage of patients for whom clinical phlebotomy is ordered (and research tubes can be added to a clinical draw), thus reducing the barrier for patients to undergo specific phlebotomy for research samples. The diversity in the patient population of primary care clinics helps reduce sampling bias, which has been found to be a problem for some biobanks [8]. Other productive recruitment sites are high volume clinics, including surgical practices, such as orthopedics and locations where physicians fully support the mission of the Biobank and speak to their patients about the importance of joining. The Biobank has also set up central sites within the hospitals where patients can come and learn more about the project, provide consent, provide the blood sample or find out how to engage with the project. The Biobank has hosted monthly “DNA Days” to engage volunteers from staff and patients, typically in a lobby location at each hospital.
The Partners Biobank constantly seeks support from different departments and divisions at each of the participating hospitals in order to broaden the number of eligible patients that research assistants can approach. Launching a new clinic site requires identifying a champion physician who supports the Biobank’s mission, working out the logistics of having research activities in that clinical setting and taking into account unique characteristics of the patient population that may require tailored recruitment strategies. For example, in order to launch primary care as a recruitment site at BWH, the primary care providers required that the Biobank develop additional educational information written at a middle school level to be specifically appropriate for their patient population. When it comes to clinic expansion, the Biobank takes into consideration many factors, including the clinic’s level of support for research activities, patient volume, number of providers, percentage of patients who get clinical phlebotomy, patient interest in research, patient population and space for research assistants to conduct a private or semi-private discussion if needed. Each of these characteristics is used to help the Biobank determine whether engagement with that clinic site will lead to high numbers of consenting or collected subjects or the potential to engage with a new patient population that has not been previously represented in the Biobank.
There are unique challenges to enrolling vulnerable populations into biobanks, including the need for the presence of an appropriate surrogate to provide surrogate consent and the potential need to re-consent pediatric patients at the age of maturity [9,10]. The Partners Biobank is considered a “minimal risk” study. To maintain this level of risk, the Biobank does not directly enroll vulnerable populations, including pediatric patients and patients who cannot provide consent on their own behalf.
Engaging a diverse patient population is required to enable generalizable and unbiased research [8]. There is research, however, that demonstrates that patients of certain demographic backgrounds may be less likely to participate in banking projects, thus creating an inherent sample bias [8]. This difference may not just be reflective of certain patients’ willingness to join research, but may be a feature of biobanks specifically. When compared to a National Survey Database, the Mayo Clinic Biobank noted a difference in the demographic background of subjects who provided consent, even after restricting the national database to the catchment region for the Biobank [6]. There is also evidence, however, that members of racial and ethnic minority groups who do join biobanks generally join out of an altruistic desire to help future generations, the same reason as stated among primarily white populations [11,12]. The Biobank strives to enroll patients of diverse racial and ethnic backgrounds by ensuring that all marketing and recruitment material features pictures of people from diverse backgrounds, recruiting in sites where there is a higher prevalence of patients from underserved populations and by holding volunteer events targeted at the employee population, which is racially and ethnically diverse.
A critical tenant of the Biobank is to enroll a patient population that is reflective of the patients who seek care at Partners HealthCare institutions. To promote patient inclusion regardless of patients’ primary language, all recruitment and consent materials are fully translated into Spanish, and the Biobank employs research assistants who can speak to patients in English or Spanish. The Biobank leverages hospital interpreters to obtain consent across 11 other language groups for which an IRB-approved short consent form is available. To encourage racial and ethnic diversity, the Biobank launched recruitment in primary care, the Spanish clinic and in a mostly Spanish language speaking community health center. Regarding the overall demographics of the Biobank, they reflect the distribution of the race/ethnicity of the population who received care at these hospitals (Table 2).
Obtaining informed consent is critical for the Partners Biobank as an opt-in, fully-consented initiative. In collaboration with the PHRC, the Biobank developed a five-page consent document and an associated fact sheet that includes all required elements of informed consent for a biobanking project (Table 1) [13]. The fact sheet is an educational document that includes expanded information about the informed consent document, as well as relevant definitions. The fact sheet is part of the PHRC approved consent process and is designed to help patients comprehend key elements of consent. Patients have the option of reading a paper version of the consent form and associated fact sheet on paper or on an iPad (so-called “paperless consent”) with a research assistant present to answer questions and concerns. Primary patient concerns include privacy, privacy of their genetic information, return of research results and how to get blood drawn. Research assistants are trained to respond to patient inquiries about all of the topics covered in the consent form to help ensure patients are able to make an informed decision about joining the project. Primary reasons for refusal include that patients do not want a research blood draw, have privacy concerns or have no stated reason (Table 3).
Table 2. Demographics of the Partners Biobank.
Table 2. Demographics of the Partners Biobank.
Total N30,066
Age
Mean age57.6
Gender
Female58%
Male42%
Race/ethnicity
White83%
Black6%
Hispanic4%
Asian2%
Other/Unknown5%
Table 3. Reasons for refusal to the Partners Biobank.
Table 3. Reasons for refusal to the Partners Biobank.
Reasons for RefusalN%
Unknown245522.9
Reason not given238622.3
Does not want a blood draw124711.6
Does not like research8327.8
Privacy Concerns7987.4
Other7867.3
Busy5575.2
Patient is sick3863.6
Not interested3643.4
Privacy concerns regarding genetic data2392.2
In too many studies1781.7
Refuses to be re-contacted1781.7
Other3143.0
The Partners Biobank has effectively integrated research recruitment into the clinical workflow at two academic medical centers. Patients have responded positively to the initiative, and those patients who choose to refuse consent do so for a variety of reasons. Research assistants make every effort to ensure that patients from all backgrounds are able to make informed decisions about joining the initiative. With continued support from key stakeholders, including Partners HealthCare and hospital leadership, clinicians, researchers, staff and patients, the Partners Biobank expects to meet recruitment goals.

7. Conclusions

The Partners HealthCare Biobank has obtained consent from >30,000 subjects for research studies performed by Partners investigators and collaborators to provide a large biobank of serum, plasma and DNA samples linked to extensive clinical data and survey data. A research Biobank Portal database contains coded data on consenting biobank subjects, including demographic data, diagnoses (e.g., ICD-9/ICD-10 codes), procedures (e.g., CPT codes), pharmacy data, inpatient and outpatient encounter information, provider information, laboratory data, available sample types and genotypes and subject survey data on health behaviors, such as smoking, as well as phenotypes defined by bioinformatics algorithms and healthy controls derived using a validated index. Researchers may query the database using the Biobank Portal online query tool for any of these data types. They may also design and download limited datasets for subjects of interest and may make requests for samples and genomic data using the Portal. If necessary, detailed medical record information can be obtained with proper IRB approval. The Partners Biobank has, as of October 2015, fulfilled 77 investigator requests for Partners Biobank samples and/or data. More than 140 investigators have accessed the Biobank Portal since its launch in May 2015. By working closely with PHRC leaders, issues around broad consent, privacy, data sharing and return of research results were discussed and agreed upon with Partners Biobank leaders. Lessons learned include the need for careful consideration of ethical issues, attention to the educational content of electronic media, the importance of patient authentication in eIC, the need for highly secure IT infrastructure and management of communications and the importance of flexible recruitment modalities and processes dependent on the clinical setting for recruitment. The Partners Biobank has developed a novel approach to obtaining electronic informed consent that can provide a model for other biobanks in the future.

Acknowledgments

The Partners Biobank leaders wish to thank the many participants in the Partners HealthCare Biobank for their willingness to engage in a research program to advance our understanding of human health. Grant support: 1 U01 HG008685-01, from the National Institute for Human Genome Research.

Author Contributions

Elizabeth W. Karlson, Natalie T. Boutin, Alison G. Hoffnagle and Nicole L. Allen contributed to the writing and editing of this manuscript.

Conflicts of Interest

The authors declare no conflict of interest.

References

  1. Wolf, S.M.; Lawrenz, F.P.; Nelson, C.A.; Kahn, J.P.; Cho, M.K.; Clayton, E.W.; Fletcher, J.G.; Georgieff, M.K.; Hammerschmidt, D.; Hudson, K.; et al. Managing incidental findings in human subjects research: Analysis and recommendations. J. Law Med. Ethics 2008, 36, 219–248. [Google Scholar] [CrossRef] [PubMed]
  2. Wolf, S.M.; Crock, B.N.; Van Ness, B.; Lawrenz, F.; Kahn, J.P.; Beskow, L.M.; Cho, M.K.; Christman, M.F.; Green, R.C.; Hall, R.; et al. Managing incidental findings and research results in genomic research involving biobanks and archived data sets. Genet. Med. 2012, 14, 361–384. [Google Scholar] [CrossRef] [PubMed]
  3. Allen, N.L.; Karlson, E.W.; Malspeis, S.; Lu, B.; Seidman, C.E.; Lehmann, L.S. Biobank participants’ preferences for disclosure of genetic research results: Perspectives from the OurGenes, OurHealth, OurCommunity project. Mayo Clin. Proc. 2014, 89, 738–746. [Google Scholar] [CrossRef] [PubMed]
  4. Fabsitz, R.R.; McGuire, A.; Sharp, R.R.; Puggal, M.; Beskow, L.M.; Biesecker, L.G.; Bookman, E.; Burke, W.; Burchard, E.G.; Church, G.; et al. Ethical and practical guidelines for reporting genetic research results to study participants: Updated guidelines from a national heart, lung, and blood institute working group. Circulation 2010, 3, 574–580. [Google Scholar] [CrossRef] [PubMed]
  5. Krawczak, M.; Nikolaus, S.; von Eberstein, H.; Croucher, P.J.; El Mokhtari, N.E.; Schreiber, S. PopGen: Population-based recruitment of patients and controls for the analysis of complex genotype-phenotype relationships. Public Health Genomics 2006, 9, 55–61. [Google Scholar] [CrossRef] [PubMed]
  6. Olson, J.E.; Ryu, E.; Johnson, K.J.; Koenig, B.A.; Maschke, K.J.; Morrisette, J.A.; Liebow, M.; Takahashi, P.Y.; Fredericksen, Z.S.; Sharma, R.G.; et al. The Mayo Clinic Biobank: A building block for individualized medicine. Mayo Clin. Proc. 2013, 88, 952–962. [Google Scholar] [CrossRef] [PubMed]
  7. McCarty, C.A.; Wilke, R.A.; Giampietro, P.F.; Wesbrook, S.D.; Caldwell, M.D. Marshfield clinic personalized medicine research project (PMRP): Design, methods and recruitment for a large population-based biobank. Pers. Med. 2005, 2, 49–79. [Google Scholar] [CrossRef]
  8. Sanner, J.E.; Frazier, L. Factors that influence characteristics of genetic biobanks. J. Nurs. Scholarsh. 2007, 39, 25–29. [Google Scholar] [CrossRef] [PubMed]
  9. Brody, B.A.; McCullough, L.B.; Sharp, R.R. Consensus and controversy in clinical research ethics. JAMA 2005, 294, 1411–1414. [Google Scholar] [CrossRef] [PubMed]
  10. Goldenberg, A.J.; Hull, S.C.; Botkin, J.R.; Wilfond, B.S. Pediatric biobanks: Approaching informed consent for continuing research after children grow up. J. Pediatr. 2009, 155, 578–583. [Google Scholar] [CrossRef] [PubMed]
  11. Streicher, S.A.; Sanderson, S.C.; Jabs, E.W.; Diefenbach, M.; Smirnoff, M.; Peter, I.; Horowitz, C.R.; Brenner, B.; Richardson, L.D. Reasons for participating and genetic information needs among racially and ethnically diverse biobank participants: A focus group study. J. Community Genet. 2011, 2, 153–163. [Google Scholar] [CrossRef] [PubMed]
  12. Lemke, A.A.; Wolf, W.A.; Hebert-Beirne, J.; Smith, M.E. Public and biobank participant attitudes toward genetic research participation and data sharing. Public Health Genomics 2010, 13, 368–377. [Google Scholar] [CrossRef] [PubMed]
  13. Beskow, L.M.; Dombeck, C.B.; Thompson, C.P.; Watson-Ormond, J.K.; Weinfurt, K.P. Informed consent for biobanking: Consensus-based guidelines for adequate comprehension. Genet. Med. 2014, 17, 226–233. [Google Scholar] [CrossRef] [PubMed]
  14. McCue, T.J. Online Learning Industry Poised for $107 Billion in 2015. Available online: http://www.forbes.com/sites/tjmccue/2014/08/27/online-learning-industry-poised-for-107-billion-in-2015/ (accessed on 21 October 2015).
  15. Simon, C.M.; Klein, D.W.; Schartz, H.A. Interactive multimedia consent for biobanking: A randomized trial. Genet. Med. 2015. [Google Scholar] [CrossRef] [PubMed]
  16. Kaye, J.; Whitley, E.A.; Lund, D.; Morrison, M.; Teare, H.; Melham, K. Dynamic consent: A patient interface for twenty-first century research networks. Eur. J. Hum. Genet. 2014, 23, 141–146. [Google Scholar] [CrossRef] [PubMed]
  17. Electronic Informed Consent (eIC). Available online: www.partners.org/biobank (accessed on 21 October 2015).

Article Metrics

Citations

Article Access Statistics

Multiple requests from the same IP address are counted as one view.