Prediction of the Sustainability Index in Family Firms Using Explainable Artificial Intelligence
Abstract
1. Introduction
2. Literature Review
2.1. Socioemotional Values of Family Firms
2.2. Sustainable Development Concept
3. Materials and Methods
3.1. Determination of the Sustainability Index
- —sustainability index;
- —economic factors;
- —social factors;
- —environmental factors.
- —the number of indicators in each group—economic, social, and environmental factors;
- —the value of individual indicators within each group of factors.
3.2. Machine Learning Algorithms
- Linear Regression (LR)—a classical linear model with a strong statistical foundation and high interpretability, which assumes a linear relationship between features and the target and is sensitive to the influence of outliers.
- Support Vector Regression (SVR)—by employing an ε-insensitive margin and the regularisation parameter C, it allows control over the trade-off between accuracy and model complexity; the RBF-Kernel variant (SVR-RBF) enables modelling of nonlinear dependencies at the expense of greater computational cost and a higher risk of overfitting.
- Decision Tree Regressor (DTR) is a flexible model capable of capturing complex, nonlinear relationships and feature interactions, but is prone to overfitting and being unstable under small perturbations in the data.
- K-Neighbours Regressor (KNR)—a nonparametric method that is simple to implement, yet sensitive to the choice of distance metric and feature scaling; it may perform poorly in high-dimensional settings.
- Random Forest Regressor (RF)—aggregates multiple unstable decision trees, which increases resistance to overfitting and improves prediction stability, but at the cost of interpretability and longer training times.
3.3. XAI Experiment—Permutation Feature Importance
- Measure the baseline value of a metric (e.g., RMSE, R2).
- Permute the values of in the test set, leaving the remaining features unchanged.
- Recalculate the performance metric.
- The difference between the metric before and after the permutation serves as a measure of the importance of .
- Model-agnostic nature—it does not require access to the internal structure of the model, making it applicable to random forests, SVMs, neural networks, and boosting models [116];
- Transparency—it is easy to interpret the drop in prediction quality as a measure of importance;
- Stability—by repeating permutations multiple times (bootstrap or repeated permutations), one can estimate the average effect and its standard deviation.
- Feature correlations—if variables are highly correlated, permuting one of them may not change the result (the information is still retained in its relevant “copies”), potentially leading to an underestimated importance score [117];
- Computational cost—for large datasets and complex models, repeated permutations are time-consuming;
- Lack of directionality—PFI indicates how important a feature is, but does not indicate whether an increase in the feature causes an increase or decrease in prediction, nor whether the relationship is linear or nonlinear. To understand the shape of the effect, it is advisable to use tools such as Partial Dependence Plots or SHAP.
4. Results
4.1. Database Development and Calculation of Indicators
4.2. Measurement Scales
4.3. Calculation of Indicators
4.4. Implementation of Selected Machine Learning Algorithms
4.5. Permutation Feature Importance (PFI) Analysis
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A. Scales and Variables
No. | Indicator | Value |
---|---|---|
1 | Control_SEW_1 | The majority of the shares in my family business are owned by family members |
2 | Control_SEW_2 | In my family business, family members exert control over the company’s strategic decisions |
3 | Control_SEW_3 | In my family business, most executive positions are occupied by family members |
4 | Control_SEW_4 | In my family business, nonfamily managers and directors are named by family members |
5 | Control_SEW_5 | The board of directors is mainly composed of family members |
6 | Control_SEW_6 | Preservation of family control and independence are important goals for my family business |
7 | Identyfication_SEW_1 | Family members have a strong sense of belonging to my family business |
8 | Identyfication_SEW_2 | Family members feel that the family business’s success is their own success |
9 | Identyfication_SEW_3 | My family business has a great deal of personal meaning for family members |
10 | Identyfication_SEW_4 | Being a member of the family business helps define who we are |
11 | Identyfication_SEW_5 | Family members are proud to tell others that we are part of the family business |
12 | Identyfication_SEW_6 | Customers often associate the family name with the family business’s products and services |
13 | Social_bonds_SEW_1 | My family business is very active in promoting social activities at the community level |
14 | Social_bonds_SEW_2 | In my family business, nonfamily employees are treated as part of the family |
15 | Social_bonds_SEW_3 | In my family business, contractual relationships are mainly based on trust and norms of reciprocity |
16 | Social_bonds_SEW_4 | Building strong relationships with other institutions (i.e., other companies, professional associations, government agents, etc.) is important for my family business |
17 | Social_bonds_SEW_5 | Contracts with suppliers are based on enduring long-term relationships in my family business |
18 | Emotional_attach_SEW_1 | Emotions and sentiments often affect decision-making processes in my family business |
19 | Emotional_attach_SEW_2 | Protecting the welfare of family members is critical to us, apart from personal contributions to the business |
20 | Emotional_attach_SEW_3 | In my family business, the emotional bonds between family members are very strong |
21 | Emotional_attach_SEW_4 | In my family business, affective considerations are often as important as economic considerations |
22 | Emotional_attach_SEW_5 | Strong emotional ties among family members help us maintain a positive self-concept |
23 | Emotional_attach_SEW_6 | In my family business, family members feel warmth for each other |
24 | Reneval_SEW_1 | Continuing the family legacy and tradition is an important goal for my family business |
25 | Reneval_SEW_2 | Family owners are less likely to evaluate their investment on a short-term basis |
26 | Reneval_SEW_3 | Family members would be unlikely to consider selling the family business |
27 | Reneval_SEW_4 | Successful business transfer to the next generation is an important goal for family members |
No. | Indicator | Value |
---|---|---|
1 | Soc_SD_1 | We support the employment of people at risk of social exclusion |
2 | Soc_SD_2 | We value the contribution of disabled people to the business world |
3 | Soc_SD_3 | We are aware of the employees’ quality of life |
4 | Soc_SD_4 | We pay wages above the industry average |
5 | Soc_SD_5 | Employee compensation is related to their skills and their results |
6 | Soc_SD_6 | We have standards of health and safety beyond the legal minimum |
7 | Soc_SD_7 | We are committed to job creation (fellowships, creation of job opportunities in the firm, etc.) |
8 | Soc_SD_8 | We foster our employees ’ training and development |
9 | Soc_SD_9 | We have human resource policies aimed at facilitating the conciliation of employees’ professional and personal lives |
10 | Soc_SD_10 | Employees’ initiatives are taken seriously into account in management decisions |
11 | Soc_SD_11 | Equal opportunities exist for all employees |
12 | Soc_SD_12 | We participate in social projects to the community |
13 | Soc_SD_13 | We encourage employees to participate in volunteer activities or in collaboration with NGOs |
14 | Soc_SD_14 | We have dynamic mechanisms of dialogue with employees |
15 | Soc_SD_15 | We are aware of the importance of pension plans for employees |
16 | Econ_SD_1 | We take particular care to offer high-quality products and/or services to our customers |
17 | Econ_SD_2 | Our products and/or services satisfy national and international quality standards |
18 | Econ_SD_3 | We are characterized as having the best quality-to-price ratio |
19 | Econ_SD_4 | The guarantee of our products and/or services is broader than the market average |
20 | Econ_SD_5 | We provide our customers with accurate and complete information about our products and/or services |
21 | Econ_SD_6 | Respect for consumer rights is a management priority |
22 | Econ_SD_7 | We strive to enhance stable relationships of collaboration and mutual benefit with our suppliers |
23 | Econ_SD_8 | We understand the importance of incorporating responsible purchasing (i.e., we prefer responsible suppliers) |
24 | Econ_SD_9 | We foster business relationships with companies in this region |
25 | Econ_SD_10 | We have effective procedures for handling complaints |
26 | Econ_SD_11 | Our economic management is worthy of regional or national public support |
27 | Env_SD_1 | We are able to minimize our environmental impact |
28 | Env_SD_2 | We use consumables, goods to process, and/or processed goods of low environmental impact |
29 | Env_SD_3 | We take energy savings into account in order to improve our levels of efficiency |
30 | Env_SD_4 | We attach high value to the introduction of alternative sources of energy |
31 | Env_SD_5 | We participate in activities related to the protection and enhancement of our natural environment |
32 | Env_SD_6 | We are aware of the relevance of firms planning their investments to reduce the environmental impact that they generate |
33 | Env_SD_7 | We are in favour of reductions in gas emissions and in the production of wastes and in favour of recycling materials |
34 | Env_SD_8 | We have a positive predisposition to the use, purchase, or production of environmentally friendly goods |
35 | Env_SD_9 | We value the use of recyclable containers and packaging |
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No. | Indicator | Value | No. | Indicator | Value | No. | Indicator | Value |
---|---|---|---|---|---|---|---|---|
1 | Control_SEW_1 | 5 | 28 | Soc_SD_1 | 3 | 55 | Env_SD_2 | 5 |
2 | Control_SEW_2 | 5 | 29 | Soc_SD_2 | 5 | 56 | Env_SD_3 | 4 |
3 | Control_SEW_3 | 5 | 30 | Soc_SD_3 | 4 | 57 | Env_SD_4 | 2 |
4 | Control_SEW_4 | 5 | 31 | Soc_SD_4 | 3 | 58 | Env_SD_5 | 2 |
5 | Control_SEW_5 | 5 | 32 | Soc_SD_5 | 4 | 59 | Env_SD_6 | 2 |
6 | Control_SEW_6 | 5 | 33 | Soc_SD_6 | 3 | 60 | Env_SD_7 | 4 |
7 | Identyfication_SEW_1 | 5 | 34 | Soc_SD_7 | 2 | 61 | Env_SD_8 | 3 |
8 | Identyfication_SEW_2 | 5 | 35 | Soc_SD_8 | 4 | 62 | Env_SD_9 | 4 |
9 | Identyfication_SEW_3 | 5 | 36 | Soc_SD_9 | 4 | |||
10 | Identyfication_SEW_4 | 5 | 37 | Soc_SD_10 | 4 | |||
11 | Identyfication_SEW_5 | 5 | 38 | Soc_SD_11 | 4 | |||
12 | Identyfication_SEW_6 | 5 | 39 | Soc_SD_12 | 2 | |||
13 | Social_bonds_SEW_1 | 2 | 40 | Soc_SD_13 | 2 | |||
14 | Social_bonds_SEW_2 | 2 | 41 | Soc_SD_14 | 4 | |||
15 | Social_bonds_SEW_3 | 4 | 42 | Soc_SD_15 | 3 | |||
16 | Social_bonds_SEW_4 | 4 | 43 | Econ_SD_1 | 5 | |||
17 | Social_bonds_SEW_5 | 4 | 44 | Econ_SD_2 | 5 | |||
18 | Emotional_attach_SEW_1 | 4 | 45 | Econ_SD_3 | 4 | |||
19 | Emotional_attach_SEW_2 | 4 | 46 | Econ_SD_4 | 4 | |||
20 | Emotional_attach_SEW_3 | 4 | 47 | Econ_SD_5 | 4 | |||
21 | Emotional_attach_SEW_4 | 5 | 48 | Econ_SD_6 | 4 | |||
22 | Emotional_attach_SEW_5 | 5 | 49 | Econ_SD_7 | 4 | |||
23 | Emotional_attach_SEW_6 | 5 | 50 | Econ_SD_8 | 4 | |||
24 | Reneval_SEW_1 | 3 | 51 | Econ_SD_9 | 4 | |||
25 | Reneval_SEW_2 | 2 | 52 | Econ_SD_10 | 3 | |||
26 | Reneval_SEW_3 | 3 | 53 | Econ_SD_11 | 4 | |||
27 | Reneval_SEW_4 | 4 | 54 | Env_SD_1 | 3 |
Soc_SD_1 | 3 | 3 | 4 | 4 | 2 |
Soc_SD_2 | 5 | 3 | 4 | 5 | 4 |
Soc_SD_3 | 4 | 4 | 4 | 4 | 4 |
Soc_SD_4 | 3 | 3 | 3 | 3 | 4 |
Soc_SD_5 | 4 | 3 | 4 | 4 | 5 |
Soc_SD_6 | 3 | 3 | 3 | 3 | 2 |
Soc_SD_7 | 2 | 3 | 5 | 2 | 4 |
Soc_SD_8 | 4 | 4 | 4 | 3 | 4 |
Soc_SD_9 | 4 | 4 | 5 | 4 | 5 |
Soc_SD_10 | 4 | 4 | 4 | 4 | 4 |
Soc_SD_11 | 4 | 3 | 5 | 4 | 5 |
Soc_SD_12 | 2 | 1 | 4 | 2 | 2 |
Soc_SD_13 | 2 | 3 | 4 | 2 | 3 |
Soc_SD_14 | 4 | 4 | 5 | 3 | 4 |
Soc_SD_15 | 3 | 4 | 2 | 3 | 2 |
Econ_SD_1 | 5 | 4 | 5 | 4 | 4 |
Econ_SD_2 | 5 | 4 | 5 | 3 | 4 |
Econ_SD_3 | 4 | 4 | 3 | 3 | 4 |
Econ_SD_4 | 4 | 3 | 3 | 3 | 4 |
Econ_SD_5 | 4 | 4 | 3 | 3 | 5 |
Econ_SD_6 | 4 | 4 | 3 | 3 | 4 |
Econ_SD_7 | 4 | 4 | 3 | 3 | 5 |
Econ_SD_8 | 4 | 3 | 3 | 3 | 3 |
Econ_SD_9 | 4 | 4 | 5 | 4 | 5 |
Econ_SD_10 | 3 | 3 | 4 | 2 | 4 |
Econ_SD_11 | 4 | 3 | 1 | 4 | 5 |
Env_SD_1 | 3 | 3 | 5 | 4 | 5 |
Env_SD_2 | 5 | 3 | 5 | 4 | 4 |
Env_SD_3 | 4 | 4 | 5 | 4 | 3 |
Env_SD_4 | 2 | 3 | 3 | 3 | 3 |
Env_SD_5 | 2 | 4 | 3 | 3 | 3 |
Env_SD_6 | 2 | 3 | 3 | 4 | 3 |
Env_SD_7 | 4 | 4 | 3 | 4 | 3 |
Env_SD_8 | 3 | 3 | 5 | 4 | 3 |
Env_SD_9 | 4 | 4 | 5 | 4 | 3 |
Soc_mean | 3.400 | 3.267 | 4.000 | 3.333 | 3.600 |
Econ_mean | 4.091 | 3.636 | 3.455 | 3.182 | 4.273 |
Env_mean | 3.222 | 3.444 | 4.111 | 3.778 | 3.333 |
3.571 | 3.449 | 3.855 | 3.431 | 3.735 |
Model | R2 (Mean ± Std) | MAE (Mean ± Std) | RMSE (Mean ± Std) |
---|---|---|---|
Support Vector Regression (Linear Kernel) | 0.888 ± 0.061 | 0.064 ± 0.008 | 0.075 ± 0.009 |
Support Vector Regression (RBF Kernel) | 0.842 ± 0.076 | 0.072 ± 0.011 | 0.091 ± 0.018 |
Decision Tree Regressor | 0.646 ± 0.223 | 0.094 ± 0.021 | 0.132 ± 0.028 |
K-Nearest Neighbours Regressor | 0.821 ± 0.088 | 0.078 ± 0.012 | 0.095 ± 0.015 |
Random Forest Regressor | 0.849 ± 0.067 | 0.067 ± 0.010 | 0.088 ± 0.014 |
Linear Regression | 0.885 ± 0.059 | 0.063 ± 0.009 | 0.076 ± 0.010 |
Feature | RMSE Change Mean | RMSE Change Std | Absolute Change |
---|---|---|---|
Social_bonds_SEW_1 | 0.007891 | 0.003607 | 0.007891 |
Emotional_attach_SEW_6 | 0.006837 | 0.004935 | 0.006837 |
Control_SEW_4 | 0.006211 | 0.003930 | 0.006211 |
Identyfication_SEW_6 | 0.005057 | 0.003506 | 0.005057 |
Reneval_SEW_1 | 0.004953 | 0.003526 | 0.004953 |
Control_SEW_2 | 0.003576 | 0.002589 | 0.003576 |
Reneval_SEW_3 | 0.003500 | 0.002421 | 0.003500 |
Social_bonds_SEW_2 | 0.003374 | 0.002499 | 0.003374 |
Identyfication_SEW_1 | 0.003183 | 0.003213 | 0.003183 |
Emotional_attach_SEW_5 | 0.002802 | 0.003335 | 0.002802 |
Identyfication_SEW_4 | 0.002450 | 0.003032 | 0.002450 |
Reneval_SEW_2 | 0.002447 | 0.002224 | 0.002447 |
Identyfication_SEW_2 | 0.002302 | 0.003157 | 0.002302 |
Reneval_SEW_4 | 0.002076 | 0.002516 | 0.002076 |
Emotional_attach_SEW_2 | 0.001820 | 0.002202 | 0.001820 |
Emotional_attach_SEW_4 | 0.001801 | 0.002585 | 0.001801 |
Control_SEW_1 | 0.001670 | 0.001879 | 0.001670 |
Social_bonds_SEW_3 | 0.001656 | 0.002626 | 0.001656 |
Social_bonds_SEW_4 | 0.001357 | 0.001703 | 0.001357 |
Emotional_attach_SEW_1 | 0.001200 | 0.002696 | 0.001200 |
Social_bonds_SEW_5 | 0.000879 | 0.001668 | 0.000879 |
Control_SEW_5 | 0.000870 | 0.001689 | 0.000870 |
Identyfication_SEW_3 | 0.000836 | 0.002012 | 0.000836 |
Control_SEW_6 | 0.000378 | 0.001708 | 0.000378 |
Emotional_attach_SEW_3 | 0.000322 | 0.001497 | 0.000322 |
Identyfication_SEW_5 | 0.000189 | 0.001424 | 0.000189 |
Control_SEW_3 | 0.000114 | 0.001239 | 0.000114 |
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Nowak, M.; Zajkowski, R.; Pawłowska-Nowak, M. Prediction of the Sustainability Index in Family Firms Using Explainable Artificial Intelligence. Sustainability 2025, 17, 7226. https://doi.org/10.3390/su17167226
Nowak M, Zajkowski R, Pawłowska-Nowak M. Prediction of the Sustainability Index in Family Firms Using Explainable Artificial Intelligence. Sustainability. 2025; 17(16):7226. https://doi.org/10.3390/su17167226
Chicago/Turabian StyleNowak, Marcin, Robert Zajkowski, and Marta Pawłowska-Nowak. 2025. "Prediction of the Sustainability Index in Family Firms Using Explainable Artificial Intelligence" Sustainability 17, no. 16: 7226. https://doi.org/10.3390/su17167226
APA StyleNowak, M., Zajkowski, R., & Pawłowska-Nowak, M. (2025). Prediction of the Sustainability Index in Family Firms Using Explainable Artificial Intelligence. Sustainability, 17(16), 7226. https://doi.org/10.3390/su17167226