Methodology for Carbon Footprint Calculation Towards Sustainable Innovation in Intangible Assets

Abstract

Calculating the carbon footprint is fundamental to understand how an organization’s activities impact global sustainability. The main challenge is how to calculate it when environmental aspects are intangible assets. The present paper investigates in what ways the environmental effects of 13 aspects in relation with R&D activities in an applied research center could contribute to sustainable development. For this purpose, we described methodology to routinely measure greenhouse gas (GHG) emissions and calculate the carbon footprint (CF) of all research activities related to intangible assets (R&D projects, researchers’ knowledge and software libraries) with real-time data being provided. Selection of conversion factors to express all GHG emissions are described, in particular those related to air travel on account of its greatest contribution to CF. In addition, these data were used as a factor in assessing the environmental impact of the center, under ISO 14001. As a result, our center can manage its CF and make decisions about how to enhance sustainability awareness at all levels of the organization and gradually improve CF data, of which the main contributors were transportation and travel (66.4%) and electricity (33.1%) in 2018.

1. Introduction

The results of surveys requested by the European Commission, in 2012, [1] indicated that approximately 52% of European citizens believe that companies have a positive influence on society, with 71% thinking that, compared with large companies, small and medium size enterprises (SME)s make efforts to behave responsibly. However, regardless of their size and sector, companies and organizations can play a meaningful role in building a more sustainable planet. It requires integrating the concept of sustainability with business, which entails environmentally friendly economic growth together with a commitment to social welfare [2]. In this vein, the European Commission implemented an action plan to build a circular economy in order to minimize resource use and foster materials’ reuse, recovery and recyclability down the road [3]. Transition towards sustainability with a circular perspective will require a joint effort by all concerned parties, and dialogue among involved stakeholders should be enhanced. This transformation based on circulatory principles should also lead to changes in people’s consumption behavior and waste management [4]. Likewise, collaboration among heterogeneous actors (e.g., informal collaborations, strategic alliances, joint ventures, partnerships, R&D consortia, associations, clusters, and networks) facilitates knowledge diffusion and learning to be applied in cross-cutting issues, such as the management of climate change [5]. Within this framework of environmental awareness, any responsible action, even at small scale, might help pave the way towards large-scale changes in global sustainability.

The identification and calculation of intangible assets are difficult and fuzzy in different disciplines such as intellectual capital, research performance, and also the carbon footprint since it is required to convert intangible (knowledge) into tangible indicators [6,7]. This research project contributes to identify environmental aspects related to technological research in intangible assets, which are used to measure the environmental dimension of sustainable development. Thus, the center measures greenhouse gas (GHG) emissions of every aspect identified, the sum of which gives its carbon footprint (CF) based on intangible assets. Toward optimum performance, the center controls and continuously improves its daily activities on a voluntary basis under international standard certifications for quality management [8], R&D management [9], and environmental management [10]. In addition, specific training actions are implemented for different levels of responsibility, as, paraphrasing E. Sidiropoulos [11], sustainability is considered a “learning journey”. In addition to the actions described above, the center considers it necessary to boost awareness of environmental impacts when dealing with intangible assets, as the ability to perceive, feel, or be conscious of environmental issues has a positive and significant influence on environmental behaviors [12].

Therefore, to improve the visibility of such impacts, greenhouse gas emission (GHG) accounting and CF calculation in real time should be included, considering their influence on global warming and climate change [13,14,15].

Accordingly, throughout this article the following questions will be responded to:

• Is an organization based on intangibles assets able to contribute to climate change?
• Is CF a suitable indicator for measuring the effect of R&D activities on the environment?
• Could CF become an element for raising environmental awareness within the organization?

This paper is divided into four sections. The first section sets out the context, background, and methodology. Theorical framework and methods allow to establish assumptions and calculate CF, which is the main challenge of this article. Section 3 explains the results by describing CF as environmental indicators, calculation processes, and a benchmarking exercise. Finally, Section 4 and Section 5 present the study’s discussion and conclusions.

2. Materials and Methods

2.1. The Context of the Organization

This research work was conducted in a technology center (research technology organization), of which the R&D activities are focused on Information and Communication Technologies (ICT). Currently, the staff complement of the center, located in the Basque Country (northern Spain), numbers approximately 140 employees.

At the center, research activities on software-based technologies are performed using diverse computer systems in an office-like setting, which normally has an extremely low environmental risk. Consequently, the environmental impacts of direct or indirect consumption and generated waste, even if high, are not as easily perceived, as are those of organizations with higher environmental risk. Such higher-risk organizations include those that require using dangerous substances, such as chemicals or biological substances, with specific conditions for handling, storage, and disposal, which all make their environmental impacts more conspicuous.

Within this framework, the challenge is to impart visibility to environmental impacts related to intangible assets in order to measure and control them, with the aim of achieving more sustainable innovation in all the research areas. Some time ago, the center had committed to raising staff awareness of environmental concerns. This endeavor included disseminating such concerns to all levels of the organization by formulating and implementing guidelines and action plans (i.e., environmental management, certification under ISO 14001, specific training and briefings, environmental management procedures, and the like).

In recent years, the center has gone a step further and implemented methodology to analyze the GHG emissions generated by all its activities. An in-house-designed Information Technology (IT) application facilitates staff consciousness of GHG emission data in all stages of projects, as these are updated continuously.

The contribution of this study to existing research is to develop and implement methodology for CF calculation generated by intangible assets and integrate it into environmental management. The contribution of environmental aspects (consumptions and wastes) to total CF (as a percentage) is therefore used as another factor in the assessment of their environmental impacts according to the ISO 14001 standard. The aim of this methodology is to become an element of continuous awareness on the environmental impact of activities dealing with intangible assets, which is by nature less noticeable. Linking certified environmental management with CF calculation is a complementary action to augment environmental responsibility of the center’s employees and other stakeholders.

2.2. Background

We conducted a literature review to determine the latest developments in identifying sources of and measuring GHG emissions and the role of organizations to mitigate their impact [10,16,17,18,19,20,21,22,23,24,25,26,27,28]. Literature contains important findings in the field of GHG emissions and CF calculations (a key aspect in this literature review) in different organizations, but there is certain lack of studies for intangible assets like R&D and knowledge. There are not specific data available on how to calculate CF from knowledge-intensive organizations and neither for R&D organizations nor technology research centers. Therefore, this study contributes to broaden literature in CF management for this type of organization. Likewise, different approaches to calculate CF from companies that share certain similarities with the center have been analyzed and are described briefly below in

Table 1. Examples of GHG emissions accounting.

Authors	Organizations	GHG Emissions Accounting	Population	Factors
1. Kern et al. [29]	Software company	GHG protocol	9	Employees; Office space; ICT infrastructure
2. M M.G.G Awanthi and C.M Navaratne [30]	National Administrative Division (Sri Lanka)	GHG protocol	110	Scope 1, 2, 3 *
3. B. Ridhosaria and A. Rahmana [31]	Universitas Pertamina-Jakarta (Indonesia)	Intergovernmental Panel on Climate Change (IPCC)	2621	Electricity Transportation Waste generation
4. R. Mendoza-Flores et al. [32]	Autonomous Metropolitan University (Mexico)	GHG protocol	2750	Scope 1, 2, 3 *
	This technology center (R&D projects on ICT)	GHG protocol	140	Scope 1, 2, 3 *

* Explained in Section 2.3.4. Definition of calculation boundaries; Table 2.

.

The aforementioned studies provided useful elements to compare parameters and measurements with those of the center. There are similarities in data collection, although there are certain differences in the implementation of results. In the first case, a primary objective was to measure the impact of employee commuting; however, this center did not consider these data in the current assessment. In the second case, there were a number of similarities (e.g., number of employees, organization boundaries, data collection) between the division in Sri Lanka and this center. Regarding the rest of the cases, in the Indonesian university the greatest contribution to CF was electricity consumption, while in the Mexican university it was transportation and travel, just like our center. However, emission accounting provides an added value to our center, since GHG emissions data were used not only to determine its evolution and contribution to CF but also as a factor to be included in the assessment of the environmental aspects identified in accordance with ISO 14001.

2.3. Methodology

As indicated in Figure 1, the basis of the current research was to implement methodology to determine GHG emissions and calculate CF in an organization in which the main asset is knowledge. Applied research is the main activity of the organization, although fundamental research is also conducted, and experimental developments are undertaken. Several innovation types are created, including incremental for continuous improvement of the core business, and radical or disruptive for major changes. Innovation is applied in several areas, such as organizational, management, marketing, business models, and technology, which is the most important aspect.

2.3.1. Framework for CF Calculation

GHG emissions to the atmosphere, caused directly and indirectly by daily activities, define the CF of any entity. CF is a concept under an umbrella term, environmental footprint, which relates to different footprint concepts, each focusing on a particular environmental concern (e.g., limited land and fresh water, climate change, and so forth), and measures either resource appropriation or waste generation, or both [33].

CF data contain information about effects on climate change and water usage. All data obtained are intermediate indicators of the impact pathway before the eventual damage occurs that could have adverse effects on human health, ecosystems, and resource availability [34].

2.3.2. Characteristics of GHG Emissions of the Center

GHG emissions generated directly or indirectly by the activities of the center are classified as diffuse and are defined as non-channeled emissions (e.g., emissions not channeled through exhaust stacks). Such emissions originate from multiple sources, such as transportation, waste management, residential, fluorinated gas leakage, agriculture, livestock, and industries. Owing to difficulties in monitoring these sources, avoiding or mitigating their environmental impact is associated with a greater awareness of environmental issues. According to data published in 2016 [35], these emissions amounted to 10.6 Mt CO₂e, accounting for 56% of the total GHG emissions in Basque Country. In view of the above, calculating and employing the carbon footprint as a significant factor would well serve to promote awareness in the entire organization. Therefore, an organization such as this center, with diffuse emissions, clearly contributes to climate change.

2.3.3. Identification of Environmental Aspects

In accordance with the ISO 14001 standard, to include CF calculation as a factor in assessing environmental aspects requires identifying which aspects of activities could have negative effects on the environment. Such consideration includes effects such as depletion of natural resources, waste generation, water pollution, and an increase in GHG. Accordingly, the center identified the following environmental aspects:

• consumption (e.g., water, fuel, transport, project travel, energy, material use, and paper);
• non-dangerous waste (e.g., paper and board, packaging, and domestic waste);
• dangerous waste (e.g., electrical and electronic equipment, batteries, and printing materials);
• eventual leakage of fluorinated greenhouse gases from the air-conditioning system.

2.3.4. Definition of Calculation Boundaries

To start measuring GHG emissions, 2017 was chosen as the base year, and from this year onward all collected data on consumption and waste were entered into the center database. All the units and departments of the center were included in the measurement of emissions. The entire center (all divisions) is managed by one top management team; therefore, the organizational boundary comprises the organization as a whole. GHG accounting with respect to the operational boundary was conducted according to the three scopes proposed by the GHG Protocol [36], namely

• scope 1: direct emissions from activities owned or controlled by the organization (e.g., own vehicle fuel, possible GHG leakage from cooling systems)
• scope 2: indirect emissions associated with purchased electricity
• scope 3: indirect emissions from center activities that occur at sources outside its control and are not classified as scope 2 (e.g., transport, business travel, hotel stay, material consumption, and waste).

2.3.5. Selection of Conversion Factors

Conversion factors facilitate the calculation of CO₂ emissions by multiplying activity data, expressed in their respective international units and converted into kilograms of carbon dioxide equivalent (kgCO₂e). CO2e is the universal unit of measurement to indicate the global warming potential (GWP) of GHGs, expressed in terms of the GWP of one unit of carbon dioxide (See Formula (1)). We consulted numerous reference sources to select the most appropriate conversion factors, considering certain selection criteria such as accessibility, consistency, and transparency in revisions and updates. Every year, during the first months of the year, conversion factors are reviewed and updated.

GHG (kg CO₂e) = aspect quantity data x conversion factor,

(1)

2.3.6. Application of Conversion Factors

Most conversion factors were used directly as defined in the chosen source. In certain instances, suitable factors needed to be calculated specifically, e.g., using average values when slight differences exist among the sources (e.g., hotel stays, rail travel, car trips, and the like) or using ad hoc factors that can be calculated for specific aspects and crosschecked against calculators from relevant sources (e.g., air travel), as explained further below.

In

Table 2. Examples of conversion factors used.

Operational Boundary	EA	Types of EA	Items	Aspect Data Unit	CF	CF Unity
Scope 1	Consumption	Fuel	Center motorbike	km	0.117 b	kgCO2e/km
		Fuel	Center cars	km	0.180 b,d	kgCO2e/km
Scope 2	Consumption	Energy	Electrical energy	kWh	0.220 f	kgCO2e/kWh
Scope 3	Consumption	Paper	Paper	kg	0.876 b	kgCO2e/kg
		Travel accommodation	Hotel stay	room per night	79.4 (Asia average) b; 33 (America average) b; 22.7 (Europe average) b,c	kgCO2e/room per night
		Air travel	Long-haul flights (>6000 km)	passenger.km	0.065 e,SAM	kgCO2e/passenger.km
			Short (mainly between Iberian Peninsula airports) ≤ 1500 km	passenger.km	0.153 e,SAM	kgCO2e/passenger.km
			Short-haul flights (>1500; ≤6000 km)	passenger.km	0.120 e,SAM	kgCO2e/passenger.km
		Land travel	Bus	passenger.km	0.065 b	kgCO2e/passenger.km
			Taxi	passenger.km	0.180 b,d	kgCO2e/passenger.km
			Train	passenger.km	0.040 a,b,g,h,BCG	kgCO2e/passenger.km
		Sea travel	Ferry	passenger.km	0.116 b	kgCO2e/passenger.km
		Water	Water	m3	0.344 b	kgCO2e/m3
	Waste	Batteries	Batteries	kg	0.065 b	kgCO2e/kg
		CD/DVD	CD/DVD	kg	0.021 b	kgCO2e/kg
		Construction	Construction (average)	kg	1.277 b	kgCO2e/kg
		Glass	Glass	kg	0.021 b	kgCO2e/kg
		Municipal waste	Municipal waste	kg	0.021 b	kgCO2e/kg
		Packaging	Packaging	kg	0.021 b	kgCO2e/kg
		Paper and board	Paper and board	kg	0.021 b	kgCO2e/kg
		WEEE	WEEE	kg	0.021 b	kgCO2e/kg

Reference sources for conversion factors: a. Community of European Railway and Infrastructure Companies (CER); b. Department for Environment, Food and Rural Affairs of the UK (DEFRA); c. Ecology and Development Foundation (ECODES, Spain); d. Institute for Energy Diversification and Saving (IDAE); e. International Civil Aviation Organization (ICAO); f. Red Eléctrica Española/Spanish Electrical Grid (REE); g. Red Nacional de los Ferrocarriles Españoles/National Network of Spanish Railways (RENFE); h. Société nationale des chemins de fer français/National Society of French Railways (SNCF). Other sources for consulting and contrasting information: Basque Country Government (BCG) Ministry for the Ecological Transition (Spain) (MITECO); Spanish Office of Climate Change (OECC). Other references: CF: Conversion factor; EA: environmental aspect; SAM: statistical analysis of means; WEEE: Waste Electrical and Electronic Equipment.

, examples of conversion factors for each identified environmental aspect (consumption and waste) and related references sources are described.

CF Relevant to Transport

As regards diffuse emissions, special attention must be given to the transport activities of the center because of the environmental effects of transport. Most projects require travel and the mobility of researchers, and it is therefore important to ensure the best estimate in this regard over the life cycle of a project. In this research, CO₂ emissions were calculated in a sample of 1000 project travel occasions, using and checking factors from various sources. In general, the magnitude considered was distance travelled measured in kilometers for all means of transport, except cars, for which factors of fuel consumptions (in liters) have also been considered. For comparing both measurements (in kilometers and in liters), a statistical analysis of arithmetic means was conducted by applying a z-test (for comparison of arithmetic means) to a sample of car travel by 938 employees.

As the results showed, there was no significant difference between the means (P > α; where α level of significance = 0.05) (

Table 3. Land travel: statistical analysis of means (z-test).

AV kgCO2e/km 1	AV kgCO2e/l 2	VAR 1	VAR 2	NO	HMD	z	P (Z ≤ z) two-Tail	z Critical two-Tail
30.32	28.46	1411.96	1248.39	938	0	1.67	0.27	1.96

¹ Conversion factor for distance travelled: 0.18 kg CO₂/km (average value); ² Conversion factor for fuel consumption: 2.6 kg CO2/l (average value); AV: average value; HMD: hypothesized mean difference; NO: number of observations; VAR: variance.

), and for unifying all measurements, the center adopted the distance travelled for all of them, expressed as:

• kgCO₂/km, for center-owned vehicles, included in scope 1;
• kgCO₂/passenger.km (emissions per kilometer travelled by one passenger), for the rest of the means of transport (road, rail, air, and sea), included in scope 3.

CF Relevant to Air Travel

Center employees often travel by air, which contributes significantly to GHG emissions; therefore, we used conversion factors that facilitate realistic, as far as possible, estimates of the associated emissions. We employed the calculator designed by the International Civil Aviation Organization [18] as a reference source to determine the emissions from a sample of 304 air travel occurrences. The International Civil Aviation Organization (ICAO) calculator is a database containing the best available public data from several sources, and it considers several factors such as aircraft type, fuel, specific route, and passenger and cargo loads. In addition, this tool facilitates calculating air travel emissions for one to three legs, enabling greater accuracy in the results. We compared these data with those obtained by applying conversion factors the center had selected for three distance-travelled legs. Statistical analysis of means for both measurements was made by applying a z-test analysis, the results of which indicated that P > α (where α level of significance = 0.05) (

Table 4. Air travel: statistical analysis of means (z-test).

Distance Travelled (km)	AV kgCO2e/km 1	AV kgCO2e/l 2	VAR 1	VAR 2	NO	HMD	z	P (Z ≤ z) two-Tail	z Critical two-Tail
≤1500	147.61	143.11 (CF: 0.153)	3336.01	1749.59	117	0	0.68	0.68	1.96
>1500 or ≤6000	338.65	337.23 (CF: 0.12)	11,215.83	15,390.21	154	0	0.11	0.91	1.96
>6000	1076.49	1137.47 (CF: 0.065)	370,166.30	224,938.30	33	0	−0.45	0.65	1.96

¹ Calculated by ICAO calculator; ² Calculated by using the center’s own conversion factors (CF); AV: average value; HMD: hypothesized mean difference; NO: number of observations; VAR: variance.

), showing no statistically significant difference between the means. Therefore, for simplicity of calculation, the selected conversion factors were adopted.

3. Results

3.1. CF as an Environmental Indicator

3.1.1. CF Calculation and Report

To routinely calculate GHG emissions, the center developed a computer application integrated with its enterprise resource planning (ERP), whereby all employees in the organization could determine the emissions generated during their daily activities (shown in

Table 5. Example of CF report.

Type of Environmental Aspects	kg CO2e *	kg CO2e/FTE	% Contribution to CF	kg CO2e/FTE.h
Electrical energy	57,726.2	461.59	33.1%	0.2832
Paper consumption	572.9	4.58	0.3%	0.0028
Vehicles	23,678.6	189.34	13.6%	0.1162
Accommodation	17,438.6	139.44	10.0%	0.0855
Bus	610.2	4.88	0.3%	0.0030
Flights	73,327.9	586.34	42.0%	0.3597
Train	921.6	7.37	0.5%	0.0045
WEEE	12.8	0.10	0.007%	0.0001
Water consumption	123.0	0.98	0.070%	0.0006
Municipal waste	30.2	0.24	0.017%	0.0001
Waste batteries	56.5	0.45	0.032%	0.0003
Waste packaging	11.3	0.09	0.006%	0.0001
Wastepaper and waste board	27.3	0.22	0.016%	0.0001
Total	174,536.9	1,395.63	100%	0.8562

FTE₂₀₁₈: 125.06; * Data from 2018.

). This report includes the contribution rates of each aspect to the CF, expressed as percentages, which were applied as new criteria to assess environmental aspects, as explained below.

Emissions data can be expressed in the following ways, as the information is required:

• in kgCO₂e (total) to monitor global monthly or yearly emissions;
• in kgCO₂e/FTE (FTE is the full-time equivalent or hours worked by one employee on a full-time annual basis) to break down data by employees into research area, department, activity, and so forth;
• in kgCO₂e/FTE.h (FTE.h is the calculation per hour worked by one employee) to estimate the expected emissions per projects (e.g., to be applied in project tenders), or to monitor emissions in ongoing projects.

In

Table 6. Example of CF report of R&D projects.

R&D Project CF 1		kgCO2e
GHG emissions of project travel (Direct data entry) 3	Flights	2380
	Vehicles	716.67
	Bus	13
	Train	0
	Accommodation	356.8
	Total	3466.47
CF estimate 4	Planned hours at the project start per kgCO2e/FTE.h	6635.06
CF final 5	Hours worked at project closure per kgCO2e/FTE.h	5245.39 2

¹ Project duration: 40 months (project completion date: 02/2020); ² Data from 2019; ³ Travel emissions (main contribution from projects); ⁴ CF at early projects stages; ⁵ CF at project closure.

, an example of a CF report shows project emissions data related to travel emissions. Such emissions had a marked effect on the CF of the center, and project managers can implement mitigation or reduction actions directly, over the course of the project. As regards CF estimates and CF final data, they additionally comprise other consumption and waste emissions, of which control resides in general management (e.g., electricity, water, and the like).

3.1.2. CF as Criterion for Impact Assessment of Environmental Aspects

Four criteria were defined to assess the environmental effects of each aspect, namely

• physical quantity (expressed in SI units m³, l, kg, and others);
• percentage contribution to CF (emissions of each aspect/total center emissions);
• environmental hazardousness;
• frequency of occurrence.

As a novelty, the contribution of the GHG emissions of each aspect to global CF was incorporated with the assessment process, aiming to enhance the visibility of each effect.

Each aspect was weighed in accordance with the criteria set out by using a three-level scale of significance: 1 (less important); 2 (important); 3 (highly important), as shown in the following tables (

Table 7. Physical quantity (PQ).

Aspect	1	2	3
Consumption	Less than previous year	Same as, or up to 20% more than previous year	20% more than previous year
Waste
Water discharge

,

Table 8. Aspect contribution to CF (%) (GHG).

All environmental aspects	1	2	3
	Less than or equal to 10% or non-applicable (i.e., noise)	Greater than 10% and less than or equal to 25%	Greater than 25%

,

Table 9. Hazardousness (H).

Aspect	Elements	1	2	3
Consumption	Water	From municipal water supply network	From public waterway	From underground water source
	Energy	From renewable energy sources	From fossil fuel consumption	From nuclear sources
	Fossil fuel	LPG and hydrogen	Petrol	Diesel oil
	Material	No allocated danger	Harmful, irritant	Flammable, toxic, corrosive, contaminant
	Paper	PEFC or FSC	Totally or partially recycled	Not recycled, no ecological criteria
Waste	Waste	Non-hazardous waste intended for recovery, recycling, or re-use	Non-hazardous waste intended for landfill	Hazardous waste
	Wastewater discharge	Into municipal sewer or treatment plant	Into public waterway or sea without fauna or of little ecological importance	Into public waterway or sea with fauna or of ecological importance
Noise	Noise	Industrial area or similar far away from houses or town centers	Industrial areas or similar close to residential areas	Residential areas or areas of ecological importance

LPG: liquefied petroleum gas; PEFC: Programme for the Endorsement of Forest Certification; FSC: Forest Stewardship Council.

and

Table 10. Frequency of occurrence (F).

Aspect	1	2	3
Consumption	Less than 50% of duty time	Between 50% and 75% of duty time	Between 75% and 100% of duty time
Waste	Occasional, unexpected, or unplanned occurrence	Occasional, associated with unusual but expected operations	Constant, or produced by the activities themselves
Water discharge	Less than 50% of duty time	Between 50% and 75% of duty time	Between 75% and 100% of duty time
Noise	Less than 50% of duty time	Between 50% and 75% of duty time	Between 75% and 100% of duty time

).

Finally, using the assessment results, the level of environmental impact could be calculated for each aspect by employing Equations (2) and (3).

Environmental factor (EF) = (PQ + GHG)/2 × H,

(2)

Level of environmental impact = EF × F,

(3)

This assessment process was applied to all planned and controlled operating conditions, which could be usual (e.g., water consumption) or unusual (e.g., center vehicle maintenance). As regards emergency or unexpected events, the aspects involved (i.e., water and material consumption, GHG leakage, waste generation) were measured and computed as an extraordinary burden.

3.1.3. Benchmarking Exercise

A benchmarking exercise of the CF data was conducted to compare the calculation process and methodological approaches against an organization chosen as a reference, with the results shown in

Table 11. Example of benchmarking exercise.

	Technology Center			Reference Organization
Environmental Aspect	2017	2018	∆	2017	2018	∆
Water (m3)	263	286	8.75%	2.872 million	2.956 million	2.9%
Water (m3/employee)	2	2	0.05%	15	15	2.0%
Electrical energy (kWh)	355,372	270,319	−23.93%	639 million	616 million	−3.6%
Green energy (kWh)	0	125,066		473 million	461 million	−2.5%
Total energy (kWh)	355,372	395,385	11.26%	1112 million	1077 million	−3.1%
Total energy (kWh/employee)	3090	3163	2.36%	5681	5551	−2.3%
Paper (kg)	649	617	−4.92%	20.01million	16.7 million	−16.5%
Certified paper (kg)	413	378	−8.29%	16.97 million	14.58 million	−14.1%
Paper (kg/employee)	6	5	−12.53%	102	86	−15.7%
Wastepaper and waste board (kg)	1603	1276	−20.39%	8.97 million	7.65 million	−14.7%
Wastepaper and waste board (kg/employee)	14	10	−26.76%	46	39	−15.2%
GHG emissions
Direct emissions (own vehicle fuel) (kgCO2e)	11,461	11,753	0.03%	29 million	31 million	6.9%
Indirect emissions (electricity) (kgCO2e)	78,182	57,726	−0.26%	374 million	364 million	−2.7%
Indirect emissions (travel emissions) (kgCO2e)	79,336	85,793	0.08%	126.2 million	124.8 million	−1.1%
Total emissions (kgCO2e)	168,978	155,272	−0.08%	530 million	521 million	−1.7%
Total emissions (kgCO2e/employee)	1469	1242	−0.15%	2706	2684	−0.8%
Employees	115	125	8.7%	195,732	194,027	−0.87%

. This type of practice facilitates identifying the best functional practices with a positive mindset for continuous improvement.

4. Discussion

As mentioned in the introduction, this article responds to the following.

4.1. Is an Organization Based on Intangible Assets Able to Contribute to Climate Change?

This article makes it clear that an organization like our center, whose GHG emissions are diffuse, is capable of contributing to climate change; therefore, calculating CF can be a relevant element in controlling the environmental impact of its activities and in raising the environmental awareness of its employees.

This tool helps to assimilate the concept of CF in every activity undertaken by the center, as project managers can estimate the emissions of each project from its beginning, according to planned hours, as well as to monitor them in all phases of the project life cycle.

This application also allows determining the trend of evolution of the CF of the entire organization and that of each aspect it comprises, which facilitates implementing corrective or preventive actions. As an example, the decline in GHG emissions from 182,400 kgCO₂e in 2017 to 174,536.9 kgCO₂e in 2018, and showing a downward trend in 2019, resulted from remedial actions, such as purchasing an LPG (liquefied petroleum gas) vehicle for employee use, replacing fluorescent with LED lighting, increasing the consumption of renewable energy, encouraging the use of videoconferences as an alternative to travel, and communication actions, with environmental awareness messages addressed to all staff (e.g., videos, e-mails, environmental issues included in monthly staff meeting agenda).

4.2. Is CF a Suitable Indicator for Measuring the Effect of R&D Activities on the Environment?

Consideration for CF calculation being a suitable environmental indicator include that it has been widely used and considered by scientists as a global warming indicator for many years [26,28]; several calculation tools are available for testing, comparing, and validating results; it remains a catchphrase used by the media, governments, and in business [37]; people generally associate this term with the environment and, although in some instances they might be unaware of the scope of the concept, the term is easily understood by all the employees of the center.

4.3. Could CFP Become an Element for Raising Environmental Awareness within the Organization?

After two years of implementing real-time reports, results show the practical value of the CF calculation in the following aspects:

• The center can make decisions to reduce the CF according to indicators and objectives and manage employees to meet those objectives.
• Data are always very relevant in all fields to identify problems and, concerning CF data, it helps to make center’s employees aware about their impact on climate change and how they can improve their habits to make improvements in the global environment.
• The orientation toward acknowledging of results, rather than effort, requires a shift in researchers’ thinking and behavior, not only in their work but also in their personal habits.

It is important to emphasize that, along with the communication of environmental actions, awareness was raised of consumption and waste as well as environmental accountability. This is in accordance with the measurement by general management of the effectiveness of communicating relevant strategies and objectives, which showed a positive trend (2.3%) in the 2018 staff survey compared with that of 2017.

5. Conclusions

This article presents CF calculations generated by intangibles carefully described, in such a way that it can be directly implemented in other organizations. Selection criteria of conversion factors have been included. This methodology to calculate CF could therefore be applicable to all organizations and, in particular, to those (e.g., consulting companies, banks, services organizations, and the like) with diffuse emissions, which are difficult to control. In recent years, as the magnitude of the effect of emissions on climate change was not easily perceived, the center has launched specific actions to raise the environmental awareness of all employees and stakeholders. These procedures, communications, and trainings are reflected in the strategies and goals of the center. In accordance with this approach, the center uses CF data as a new criterion to be applied in environmental assessment.

This research methodology has limitations. The most significant is that it is a single-case study and has potential limitations for systematic generalization. Rather than generalizing, our aim was to enrich the body of knowledge on the CF literature. Other tools and methodologies exist. Another possible limitation is the lack of yearly data. Although two years’ work was required to design and implement this methodology, there are only two years of data. The design and indicators are easy to replicate, but the implementation takes time and effort. Every implementation is conducted from an environmental and educational perspective, considering that environmental knowledge can foster environmental competence [38]. Promoting respect for the environment helps to foster the credence by employees and stakeholders that such respect is one of the ethical duties implied in professionalism [39]. For measuring people’s commitment regarding the development of environmental management, specific questions will be included in the next staff surveys. This first step can help organizations to contribute to the way of good government. Future work would be to conduct this study in social accounting.