Abstract
Objectives: The crime rate in Trinidad and Tobago has increased over the last few years. It is important to understand the impact of rising societal crime on university workplace productivity in order to make meaningful recommendations to mitigate the negative effects of crime. Methods: We conducted semi-structured interviews online via Zoom and face-to-face with both academic and non-academic staff from a university located in Trinidad and Tobago in April 2025. We employed purposive sampling and topics explored included participants’ views on crime, the effect of crime on workplace productivity, the effect of crime on workplace concentration, the effect of crime on participants’ mental health, concerns about safety at the workplace, and desired changes or suggestions to ensure improved safety at the workplace. Data were manually analyzed, and we employed thematic analysis to understand the participants' data. Results: Analysis included data from 10 participants. Participants represented both academic and non-academic staff, with varied ethnic backgrounds, age range, and were both from Mount Hope and the main campus. Seven of the participants believed that their work productivity had been negatively affected by the crime situation. All the participants agreed that the crime situation was out of control; two of the participants claimed to have been victims of crime. Five of the participants believed they had experienced depressive symptoms, while six participants claimed to have experienced poor concentration on the job. Five participants expressed genuine concerns that something terrible could happen to them within their workplace premises. In order to improve security at the workplace, seven of the participants suggested the employment of more security personnel, while six participants highlighted the need for more surveillance and closed-circuit television (CCTV) cameras. Participants identified four major categories or themes: views on crime and its effects on individuals; effects of crime on workplace productivity; effects of crime on mental well-being; and suggestions and opportunities to improve security at the workplace. Conclusions: From this study, it can be inferred that the majority of the participants were negatively affected by the climate of crime in the country. A comprehensive risk assessment would identify potential risks and vulnerabilities faced by staff, while enhanced surveillance measures and the promotion of the Employee Assistance Program (EAP) can support those impacted. Staff should also be trained to respond effectively to potential threats.