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Article

Quality of Work Life and Contribution to Productivity: Assessing the Moderator Effects of Burnout Syndrome

1
Faculty of Social and Human Sciences, Research Center in Business Sciences (NECE), University of Beira Interior, 6200-001 Covilhã, Portugal
2
Research Center in Business Sciences (NECE), University of Beira Interior, 6200-209 Covilhã, Portugal
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Centre for Management Studies of Instituto Superior Técnico (CEG-IST), University of Lisbon, 1049-001 Lisboa, Portugal
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Instituto de Ciências Sociais (ICS), University of Lisbon, 1649-004 Lisboa, Portugal
*
Author to whom correspondence should be addressed.
Academic Editor: Paul B. Tchounwou
Int. J. Environ. Res. Public Health 2021, 18(5), 2425; https://doi.org/10.3390/ijerph18052425
Received: 19 January 2021 / Revised: 17 February 2021 / Accepted: 24 February 2021 / Published: 2 March 2021
This study is focused on assessing the effects of burnout as a moderator of the relationship between employees’ quality of work life (QWL) and their perceptions of their contribution to the organization’s productivity by integrating the QWL factors into the trichotomy of (de)motivators of productivity in the workplace. The empirical findings resulting from an OLS multiple regression, with interaction terms, applied to a survey administered at 514 employees in 6 European countries, point out two important insights: (i) QWL hygiene factors (e.g., safe work environment and occupational healthcare) positively and significantly influence the contribution to productivity; and (ii) burnout de-motivator factors (that is, low effectiveness, cynicism, and emotional exhaustion) significantly moderate the relationship between QWL and the contribution to productivity. Combining burnout with other QWL components, such as occupational health, safe work, and appropriate salary, new insights are provided concerning the restricting (i.e., low effectiveness and cynicism) and catalyzing (emotional exhaustion) burnout components of contribution to productivity. These findings are particularly relevant given the increased weight of burnout, mental disorders and absenteeism in the labor market, affecting individuals’ quality of life and organizations’ performance and costs. View Full-Text
Keywords: burnout; emotional exhaustion; low effectiveness; cynicism; quality of work life; productivity burnout; emotional exhaustion; low effectiveness; cynicism; quality of work life; productivity
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MDPI and ACS Style

Leitão, J.; Pereira, D.; Gonçalves, Â. Quality of Work Life and Contribution to Productivity: Assessing the Moderator Effects of Burnout Syndrome. Int. J. Environ. Res. Public Health 2021, 18, 2425. https://doi.org/10.3390/ijerph18052425

AMA Style

Leitão J, Pereira D, Gonçalves Â. Quality of Work Life and Contribution to Productivity: Assessing the Moderator Effects of Burnout Syndrome. International Journal of Environmental Research and Public Health. 2021; 18(5):2425. https://doi.org/10.3390/ijerph18052425

Chicago/Turabian Style

Leitão, João, Dina Pereira, and Ângela Gonçalves. 2021. "Quality of Work Life and Contribution to Productivity: Assessing the Moderator Effects of Burnout Syndrome" International Journal of Environmental Research and Public Health 18, no. 5: 2425. https://doi.org/10.3390/ijerph18052425

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