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Volume 7
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10.4067/S0718-18762012000300011
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Journal of Theoretical and Applied Electronic Commerce Research is published by MDPI from Volume 16 Issue 3 (2021). Previous articles were published by another publisher in Open Access under a CC-BY 3.0 licence, and they are hosted by MDPI on mdpi.com as a courtesy and upon agreement with Faculty of Engineering of the Universidad de Talca.
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Article

Mobile Business and the Smart City: Developing a Business Model Framework to Include Public Design Parameters for Mobile City Services

by
Nils Walravens
Vrije Universiteit Brussel, iMinds, SMIT, Brussels, Belgium
J. Theor. Appl. Electron. Commer. Res. 2012, 7(3), 121-135; https://doi.org/10.4067/S0718-18762012000300011
Submission received: 27 April 2012 / Accepted: 9 August 2012 / Published: 1 December 2012
Versions Notes

Abstract

This article proposes a new business model framework that allows the design and analysis of value networks for mobile services in a public context. It starts from a validated business model framework that relies on 12 design parameters to evaluate business models on, and expands it by eight parameters to include important aspects that come into play when a public entity (i.e. a city government) becomes (or wants to become) involved in the value network. This new framework is then applied to the case of the 311 service offered by the City of New York. Given the quickly changing power relations in the mobile telecommunications industry, this framework offers both an academic and practical tool, enabling the comparison and analysis of mobile city service business models.
Keywords: Mobile services; Mobile applications; Business models; Public governance; Public value; Public administration Mobile services; Mobile applications; Business models; Public governance; Public value; Public administration

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MDPI and ACS Style

Walravens, N. Mobile Business and the Smart City: Developing a Business Model Framework to Include Public Design Parameters for Mobile City Services. J. Theor. Appl. Electron. Commer. Res. 2012, 7, 121-135. https://doi.org/10.4067/S0718-18762012000300011

AMA Style

Walravens N. Mobile Business and the Smart City: Developing a Business Model Framework to Include Public Design Parameters for Mobile City Services. Journal of Theoretical and Applied Electronic Commerce Research. 2012; 7(3):121-135. https://doi.org/10.4067/S0718-18762012000300011

Chicago/Turabian Style

Walravens, Nils. 2012. "Mobile Business and the Smart City: Developing a Business Model Framework to Include Public Design Parameters for Mobile City Services" Journal of Theoretical and Applied Electronic Commerce Research 7, no. 3: 121-135. https://doi.org/10.4067/S0718-18762012000300011

APA Style

Walravens, N. (2012). Mobile Business and the Smart City: Developing a Business Model Framework to Include Public Design Parameters for Mobile City Services. Journal of Theoretical and Applied Electronic Commerce Research, 7(3), 121-135. https://doi.org/10.4067/S0718-18762012000300011

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