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Volume 13
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10.4067/S0718-18762018000200104
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Journal of Theoretical and Applied Electronic Commerce Research is published by MDPI from Volume 16 Issue 3 (2021). Previous articles were published by another publisher in Open Access under a CC-BY 3.0 licence, and they are hosted by MDPI on mdpi.com as a courtesy and upon agreement with Faculty of Engineering of the Universidad de Talca.
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Article

Investigating the Post-Adoption Attitude of the Web Based Content Management System within Organization

by
Yujong Hwang
1,2,
Jin-Young Chung
2 and
Dong-Hee Shin
3
1
School of Accountancy & MIS, DePaul University, Chicago, IL, USA
2
College of International Studies, Kyung Hee University, Yong-in, Korea
3
School of Media and Communication, Chung-Ang University, Seoul, Korea
J. Theor. Appl. Electron. Commer. Res. 2018, 13(2), 29-42; https://doi.org/10.4067/S0718-18762018000200104
Submission received: 20 May 2017 / Accepted: 17 October 2017 / Published: 1 May 2018
Versions Notes

Abstract

In technology acceptance literature, few have studied end users’ post-adoption attitude of technologies within organizational contexts before end-users start using the technology- the pre-implementation stage. This research proposes that perceived usefulness, appropriateness, and perceived behavioral control have influences on post-adoption attitudes toward web based content management systems. The proposed model was empirically tested using the Partial Least Squares technique with the 148 web based content management system end-users’ data collected from a large organization in a field setting. As theorized, all three variables were found to be significant determinants of system users’ post-adoption attitude in the pre-implementation stage. Furthermore, appropriateness was found to be the strongest determinant of systems users’ post-adoption attitude. The study findings provide important insights on enhancing system users’ post-adoption attitude in the pre-implementation stage.
Keywords: post-adoption attitude; appropriateness; perceived usefulness; perceived behavioral control; system implementation; Partial Least Squares PLS post-adoption attitude; appropriateness; perceived usefulness; perceived behavioral control; system implementation; Partial Least Squares PLS

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MDPI and ACS Style

Hwang, Y.; Chung, J.-Y.; Shin, D.-H. Investigating the Post-Adoption Attitude of the Web Based Content Management System within Organization. J. Theor. Appl. Electron. Commer. Res. 2018, 13, 29-42. https://doi.org/10.4067/S0718-18762018000200104

AMA Style

Hwang Y, Chung J-Y, Shin D-H. Investigating the Post-Adoption Attitude of the Web Based Content Management System within Organization. Journal of Theoretical and Applied Electronic Commerce Research. 2018; 13(2):29-42. https://doi.org/10.4067/S0718-18762018000200104

Chicago/Turabian Style

Hwang, Yujong, Jin-Young Chung, and Dong-Hee Shin. 2018. "Investigating the Post-Adoption Attitude of the Web Based Content Management System within Organization" Journal of Theoretical and Applied Electronic Commerce Research 13, no. 2: 29-42. https://doi.org/10.4067/S0718-18762018000200104

APA Style

Hwang, Y., Chung, J. -Y., & Shin, D. -H. (2018). Investigating the Post-Adoption Attitude of the Web Based Content Management System within Organization. Journal of Theoretical and Applied Electronic Commerce Research, 13(2), 29-42. https://doi.org/10.4067/S0718-18762018000200104

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