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Journal: Journal of Theoretical and Applied Electronic Commerce ResearchVolume: 21Number: 19
Article: Customer Requirements Analysis and Product Service Improvement Framework Using Multi-Source User-Generated Content and Dual Importance–Performance Analysis: A Case Study of Fresh E-Ecommerce
  • Authors:
  • Zifan Shen1,
  • Cuiming Zhao2,* and
  • Yanlai Li3
Link: https://www.mdpi.com/0718-1876/21/1/19

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