Special Issue "Innovating Public Sector through Digitalization"
A special issue of Administrative Sciences (ISSN 2076-3387).
Deadline for manuscript submissions: closed (15 August 2018)
Prof. Dr. Tino Schuppan
Digitalization is everywhere and has achieved a new level and very different forms in the public sector, but there is not only one technology or form of digitalization. Rather, very diverse ideas and concepts exist within the public sector, which go far beyond better service delivery. Concepts like smart government/smart cities, open government, digital network government or government 4.0 are coming and can be already observed in very different forms. From an administrative science perspective, it is relevant to go beyond the technology perspective in order to better understand the process of innovation with its results. Especially, it is important to investigate the insights under which circumstance what kind of digital government innovation are coming up, and what factors influence such innovation with its results.
Relevant questions might be what are the enabling factors for certain digital government innovations or how these innovations came up with its results? Accordingly, we seek submissions that explore these mentioned topics, conceptually and empirically, and emphasize the institutional and organizational contexts. We are especially interested in cross-boundary interactions, changing organizational values and patterns of action, as well as management and capacity dimensions when digitalization projects are coming up.
In this, we observe new complexity, cross-sectoral horizontal actions, which contribute to change within public sector organization and between the public and private sectors when providing public services. It does not matter whether this change is called transformation, modernization or even disruption, but it creates a new ambiguity that civil servants have to cope with. Therefore, we search for contributions that gives deep insights about the effects of information technology in public organization.Prof. Dr. Tino Schuppan
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