Bouncing Back or Bouncing Forward? Knowledge Drivers of Absorptive, Adaptive, and Transformative Resilience in Crises

A special issue of Administrative Sciences (ISSN 2076-3387).

Deadline for manuscript submissions: closed (30 June 2023) | Viewed by 17448

Special Issue Editors


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Guest Editor
Department of Management, Sapienza-University of Rome, 00185 Roma, Italy
Interests: resilience; innovation management; organizational theory
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Guest Editor
College of Business Administration, California State University, Sacramento, CA, USA
Interests: resilience; crisis management; conflict management; organizational communication

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Guest Editor
College of Behavioral, Social and Health Sciences, Clemson University, Clemson, SC, USA
Interests: intercultural crisis communication; social media and crisis communication; public relations; scholarship of teaching and learning

Special Issue Information

Dear Colleagues,

In these last decades, black swans—low-probability, high-consequence events—are becoming more frequent than ever and reverberating through all levels of society. Among these events, the COVID-19 pandemic has revealed the complex, interdependent global system and intersected with global megatrends: i.e., an aging population, widening social inequalities, volitile economic growth, the digitization and platformization of society, climate change, and the exponential growth of urbanization. These megatrends are all distributed on a wider economic supercycle and consequently all have dramatically deeper antecedents than their alleged cause. 

The confluence of broader trends with this black swan brings new issues into relief for decision makers, companies, and institutions. Resilience thinking has (re)gained its centrality. But which type of resilience is really needed to face this and future black swans? Is it absorptive, adaptive, or transformative resilience? The question has implications in the present but also going forward with how decision makers, organizations, and institutions prepare for and respond in interdependent systems, where seemingly unrelated trends or events can set off a chain reaction. 

In fact, resilience is a multifaceted phenomenon. It can be understood both as the ability to “bounce back” (i.e., absorbing and adapting) in response to sudden changes and as the ability to “bounce forward” by exploring how knowledge leads to transformations in response to shocks as windows of opportunities.

Moreover, in unpredictable, emerging, and complex environments—as we are dramatically seeing during the COVID-19 pandemic—a crucial aspect is to be able to “bounce forward” (instead of “bouncing back”). In answering to this challenge, knowledge asset dynamics play a crucial role. 

Knowledge asset dynamics clearly emerge from the exploration–exploitation dilemma. In fact, when dealing with a changing scenario where a whole reconfiguration of the environment is needed and consolidated schemes appear no longer useful, exploring knowledge is an effective way to enable a transformative and viable resilience at socio-economic and institutional levels. Moreover, knowledge assets represent strategic resources and sources of organizational value creation: Their effective development and deployment are at the basis of organizational value creation capacity.

In this line, for this Special Issue of Administrative Sciences, we welcome submissions, both conceptual and empirical, from a variety of disciplines, perspectives, and methodological approaches. We also encourage submissions that can craft an open interdisciplinary conversation with other socio-cultural and managerial approaches. 

Topics of this Special include (but are not restricted to) the following:

  • Historical antecedents in the interplay between knowledge, resilience, and socio-economic transformation;
  • Black swans, knowledge asset dynamics, and resilience;
  • Interplay between dynamic capabilities and transformative resilience;
  • Knowledge exploration, social innovation, and resilience;
  • Knowledge-building processes and sensemaking during crises;
  • Designing resilience during systemic shocks;
  • The role of companies, institutions, and decision makers in reinforcing and/or balancing systems’ resilient behaviors;
  • Resilience as the capability for knowledge exploration;
  • Resilience between the exploitation and exploration of knowledge;
  • Implementing resilient policies and intervention strategies to address first-order and second-order change.

Dr. Antonio La Sala
Dr. Ryan P. Fuller
Dr. Andrew Pyle
Guest Editors

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Keywords

  • black swans
  • mega trends
  • megacrises
  • knowledge asset dynamics
  • resilience
  • adaptation
  • transformation

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Published Papers (5 papers)

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Research

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21 pages, 1539 KiB  
Article
Managerial and Organizational Implications Arising from the Implementation of Blockchain Technology in Supply Chains: An AS-IS and To-Be Analysis
by Gerardo Bosco, Raffaele D’Amore, Alessia Sciarrone and Sergio Barile
Adm. Sci. 2024, 14(6), 120; https://doi.org/10.3390/admsci14060120 - 5 Jun 2024
Viewed by 1157
Abstract
Purpose: The main objective of this research is to highlight the managerial and organizational implications for businesses resulting from the implementation of blockchain logic and technologies. The functionalities of blockchain technologies are compared with the traditional approach to supply chain management to [...] Read more.
Purpose: The main objective of this research is to highlight the managerial and organizational implications for businesses resulting from the implementation of blockchain logic and technologies. The functionalities of blockchain technologies are compared with the traditional approach to supply chain management to emphasize the impact they can have on managing intra-supply chain relationships and the organizational structure of companies involved in supply channels. Design/methodology/approach: To conduct this study, a conceptual study was carried out, starting from an analysis of the main characteristics of blockchain technologies, to build an AS-IS scenario compared with the TO-BE scenario resulting from the implementation of these technologies within supply chains. To conduct this study, conceptual categories of the viable system approach and process management perspective were utilized. The conceptual analysis was performed using a matrix representation, which correlates material, informational, and financial flows with the dimensions of traceability, transparency, and efficiency, before and after the implementation of blockchains in managing supply chain transactions. Findings: The study highlighted how the principles underlying blockchain can lead to overcoming the traditional indispensable search for trust among supply chain operators. Therefore, through these results, it is possible to hypothesize an improvement in the resilience conditions of companies operating in block–supply chains. Originality/value: This study contributes to investigating the relationship between blockchain and operational consonance among operators in managing interorganizational processes to improve conditions of efficiency, traceability, and transparency, which are functional in the resilience of companies involved in the supply chain compared to the changing dynamics of the context. Research implications: Trustless logic in the implementation of blockchain technologies leads to the configuration of a new concept of trust, connected to the entire supply chain system, as a result of the improvement in the security, visibility, and efficiency conditions of transactions. The increased visibility and transparency developed in block–supply chains prompt all actors involved in the supply chains to rethink information management, given the reduction in informational asymmetries and, thus, the optimization of transaction costs. Full article
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12 pages, 284 KiB  
Article
Reluctant Innovators: Dynamic Capabilities and Digital Transformation of Italian Opera Houses in the Pandemic Crisis
by Nicola Bellini and Marina Raglianti
Adm. Sci. 2023, 13(3), 83; https://doi.org/10.3390/admsci13030083 - 13 Mar 2023
Cited by 2 | Viewed by 2311
Abstract
This paper analyzes the impact of COVID-19 pandemic on the process of digitalization of Italian opera houses. Based on a conceptual framework provided by the literature on dynamic capabilities and digital transformation, the evidence collected from six case studies is presented. Results are [...] Read more.
This paper analyzes the impact of COVID-19 pandemic on the process of digitalization of Italian opera houses. Based on a conceptual framework provided by the literature on dynamic capabilities and digital transformation, the evidence collected from six case studies is presented. Results are discussed with reference to two ideal-types of pandemic-induced paths (“back to normal” vs “new normal”) and to the variables that explain differences in strategies: history, digital mindset of human resources staff, dominance, leadership and external integration. Relevant implications for both theory and policy and managerial practice are presented with regard to present and future innovation paths. Full article
19 pages, 1661 KiB  
Article
Digital Transformation: Inevitable Change or Sizable Opportunity? The Strategic Role of HR Management in Industry 4.0
by Teresa Galanti, Clara De Vincenzi, Ilaria Buonomo and Paula Benevene
Adm. Sci. 2023, 13(2), 30; https://doi.org/10.3390/admsci13020030 - 19 Jan 2023
Cited by 23 | Viewed by 7110
Abstract
Background: The impact of technologies on workers has been a recurring theme in occupational health psychology. In particular, the sudden digital transformation of the last two decades, accelerated by the COVID-19 pandemic, has stressed the urgency to investigate new ways of working that [...] Read more.
Background: The impact of technologies on workers has been a recurring theme in occupational health psychology. In particular, the sudden digital transformation of the last two decades, accelerated by the COVID-19 pandemic, has stressed the urgency to investigate new ways of working that are characterized by flexibility and a constant increase of autonomy. In this perspective, this study aims to investigate the state of the art of the innovation process in Italian factories, explore whether and how digitalization can be seen as an opportunity, and imagine a new way of working characterized by adaptability, resilience, and openness to change. Methods: Thirty in-depth interviews of Italian experts in HR management were collected and analyzed using a mix-method approach. Results: The findings underline the Italian HR experts’ perceptions of the risks associated with rapid changes required by technological progress in terms of workers’ wellbeing and satisfaction and suggest how important it is that organizations rapidly set up learning and training programs to guide workers to the acquisition of new skills required by Industry 4.0. Conclusions: Future workplaces will be characterized by extreme versatility, which requires workers to increasingly have both technical and soft skills as well as the ability to collaborate and build functional relationships. Full article
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17 pages, 1141 KiB  
Article
From War to Change, from Resistance to Resilience: Vicariance, Bricolage and Exaptation as New Metaphors to Frame the Post COVID-19 Era
by Antonio La Sala, Ryan Patrick Fuller and Mario Calabrese
Adm. Sci. 2022, 12(3), 113; https://doi.org/10.3390/admsci12030113 - 5 Sep 2022
Cited by 5 | Viewed by 2923
Abstract
In complex societal contexts, resilience seems the only way to survive and prosper. This is even truer when considering the present COVID-19 pandemic and its detrimental effects on global health systems and on every aspect of life. The impact was so deep that [...] Read more.
In complex societal contexts, resilience seems the only way to survive and prosper. This is even truer when considering the present COVID-19 pandemic and its detrimental effects on global health systems and on every aspect of life. The impact was so deep that the World Health Organization (WHO) declared a global emergency on 30 January 2020. Accordingly, governments declared border closures, travel restrictions, and quarantines in the world’s largest economies, also giving rise to socio-economic recessions. There is wide literature on the pandemic’s impacts on people’s minds and societies, yet still few studies have investigated this topic holistically, examining how language shapes both human and social sides of COVID-19’s impacts. To fill this gap, this work discusses the need for new metaphorical clusters—bricolage, vicariance, and exaptation—as social sense makers to reframe a positive socially resilient response after COVID-19. Full article
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Review

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15 pages, 1546 KiB  
Review
A Categorization of Resilience: A Scoping Review
by Alexander Nieuwborg, Suzanne Hiemstra-van Mastrigt, Marijke Melles, Jan Zekveld and Sicco Santema
Adm. Sci. 2023, 13(4), 95; https://doi.org/10.3390/admsci13040095 - 23 Mar 2023
Cited by 4 | Viewed by 2903
Abstract
The COVID-19 pandemic exposed the existential public health and economic fragilities of the civil aviation industry. To prevent future public health disruptions, the civil aviation industry is gaining interest in becoming more “resilient” but rarely elaborates on its meaning, hampering decision-making and strategy [...] Read more.
The COVID-19 pandemic exposed the existential public health and economic fragilities of the civil aviation industry. To prevent future public health disruptions, the civil aviation industry is gaining interest in becoming more “resilient” but rarely elaborates on its meaning, hampering decision-making and strategy development. When looking into the academic literature it seems that a proliferation of resilience-related concepts occurred. Although enriching resilience, it also dilutes its meaning and reduces its use for practice. This paper aims to create concept clarity regarding resilience by proposing a categorization of resilience. Based upon a scoping review, this categorization dissects resilience into four reoccurring aspects: fragility, robustness, adaptation, and transformation. This categorization is expected to support sensemaking in disruptive times while assisting decision-making and strategy development on resilience. When applying this categorization in the civil aviation and public health context, the transformative aspect seems underused. Further research will focus on maturing the categorization of resilience and its use as a sensemaking tool. Full article
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