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Journal: Mathematics, 2021
Volume: 9
Number: 2608
Article:
Developing Universally Applicable Service Quality Assessment Model Based on the Theory of Consumption Values, and Using Fuzzy Linguistic Preference Relations to Empirically Test Three Industries
Authors:
by
Tsuen-Ho Hsu, Sen-Tien Her and Jia-Jeng Hou
Link:
https://www.mdpi.com/2227-7390/9/20/2608
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