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Journal: MathematicsVolume: 9Number: 2608
Article: Developing Universally Applicable Service Quality Assessment Model Based on the Theory of Consumption Values, and Using Fuzzy Linguistic Preference Relations to Empirically Test Three Industries
- Authors:
- Tsuen-Ho Hsu1,
- Sen-Tien Her2,* and
- Jia-Jeng Hou3
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