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Open AccessArticle

Pharmacist—Pharmacy Technician Intraprofessional Collaboration and Workplace Integration: Implications for Educators

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Leslie Dan Faculty of Pharmacy, University of Toronto, Toronto, ON M5S 3M2, Canada
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Faculty of Applied Health and Community Studies, Sheridan College Institute of Technology and Advanced Learning, Brampton, ON L6Y 5H9, Canada
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Leslie Dan Faculty of Pharmacy and the Institute for Health Policy, Management, and Evaluation—Faculty of Medicine, University of Toronto, Toronto, ON M5S 3M2, Canada
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Author to whom correspondence should be addressed.
Pharmacy 2020, 8(2), 95; https://doi.org/10.3390/pharmacy8020095
Received: 14 May 2020 / Revised: 29 May 2020 / Accepted: 30 May 2020 / Published: 1 June 2020
(This article belongs to the Special Issue Pharmacy Workforce Support Personnel)
Globally, concerns have been expressed regarding the impact of regulation of pharmacy technicians. After more than a decade of experience with technician regulation in Ontario, Canada, uptake of the full scope of practice for technicians has been sporadic at best. The objective of this study was to examine barriers and facilitators to intraprofessional collaboration between pharmacists and pharmacy technicians for the purpose of identifying possible curricular or educational interventions to enhance workplace integration. A qualitative, interview-based study of 24 pharmacists, technicians, educators, pharmacy managers, and owners was undertaken using a semi-structured interview guide. Key findings of this research include: (i) Confirmation of suboptimal utilization of regulated technicians in practice; (ii) identification of crucial knowledge and skills gaps for both pharmacists and technicians; and (iii) proposals for undergraduate education and training, and continuing professional development learning opportunities to address these gaps. In order to achieve the promise and potential of regulation of pharmacy technicians, system-wide change management—beginning with education—will be required and will benefit from multiple stakeholder engagement and involvement. View Full-Text
Keywords: pharmacy technician; collaboration; community pharmacy practice; pharmacy technician education; continuing professional development pharmacy technician; collaboration; community pharmacy practice; pharmacy technician education; continuing professional development
MDPI and ACS Style

Jetha, M.; Walji, A.; Gregory, P.; Abdulla, D.; Austin, Z. Pharmacist—Pharmacy Technician Intraprofessional Collaboration and Workplace Integration: Implications for Educators. Pharmacy 2020, 8, 95.

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