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Buildings 2015, 5(3), 880-898;

The Effect of Agile Workspace and Remote Working on Experiences of Privacy, Crowding and Satisfaction

Technology for Sustainable Built Environment, University of Reading, Reading RG6 6AF, UK
BuroHappold Engineering, London W1T 1PD, UK
School of Built Environment, University of Reading, Whiteknights, Reading RG6 6AY, UK
Centre for Integrative Neuroscience and Neurodynamics, University of Reading, Whiteknights, Reading RG6 6AH, UK
These authors contributed equally to this work.
Author to whom correspondence should be addressed.
Academic Editor: Adrian Pitts
Received: 15 June 2015 / Revised: 8 July 2015 / Accepted: 30 July 2015 / Published: 7 August 2015
(This article belongs to the Special Issue The Impacts of the Building Environment on Health and Well-Being)
Full-Text   |   PDF [234 KB, uploaded 7 August 2015]   |  


Occupant density is an important and basic metric of space use efficiency. It affects user experience of privacy, crowding and satisfaction. The effect of agile working has been two fold. Firstly, offices have an increasing range of workspace settings such as break out space, collaborative space and contemplative space in contrast to the traditional workspace settings of assigned desks and formal meeting rooms. Secondly, office workers have become increasingly mobile as they are able to work from a greater variety of locations both in and out of their main place of work. This study asks whether workers who occupy agile workspaces and those with greater mobility experience privacy differently from workers with more conventional offices and work patterns. The experience of privacy can be considered in terms of retreat from people, control of information flow and control of interactions. Our results show that agile workspaces improve the ability to control information compared with open plan offices. It was also found that highly mobile workers are more sensitive to the negative effects of interacting with people. From this a taxonomy of offices is defined in terms of the features that contribute to the experience of privacy. View Full-Text
Keywords: occupant density; privacy; crowding; offices; agile working occupant density; privacy; crowding; offices; agile working

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

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Keeling, T.; Clements-Croome, D.; Roesch, E. The Effect of Agile Workspace and Remote Working on Experiences of Privacy, Crowding and Satisfaction. Buildings 2015, 5, 880-898.

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