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Article

Acceptability of a Patient Portal (Opal) in HIV Clinical Care: A Feasibility Study

1
Department of Family Medicine, McGill University, Montreal, QC H3S 1Z1, Canada
2
Canadian Institutes of Health Research Strategy for Patient-Oriented Research Mentorship Chair in Innovative Clinical Trials in HIV, Montreal, QC K1A 0W9, Canada
3
Centre for Outcomes Research and Evaluation, Research Institute of the McGill University Health Centre, Montreal, QC H4A 3S9, Canada
4
Chronic and Viral Illness Service, Division of Infectious Disease, McGill University Health Centre, Montreal, QC H4A 3J1, Canada
5
AP-HP, Hôpital Saint-Antoine, Service des Maladies Infectieuses et Tropicales, 75012 Paris, France
6
IMEA, Institut de Médecine et d’Epidémiologie Appliquée, F75018 Paris, France
7
Department of Radiation Oncology, Cedars Cancer Centre, McGill University Health Centre, Montreal, QC H4A 3J1, Canada
8
Medical Physics Unit, Gerald Bronfman Department of Oncology, McGill University, Montreal, QC H4A 3T2, Canada
*
Author to whom correspondence should be addressed.
Academic Editor: Mukesh Verma
J. Pers. Med. 2021, 11(2), 134; https://doi.org/10.3390/jpm11020134
Received: 22 December 2020 / Revised: 30 January 2021 / Accepted: 11 February 2021 / Published: 16 February 2021
Opal (opalmedapps.com), a patient portal in use at the Cedars Cancer Centre of the McGill University Health Centre (MUHC) (Montreal, Canada), gives cancer patients access to their medical records, collects information on patient-reported outcome measures (PROMs), and has demonstrated patient satisfaction with care. This feasibility study aims to evaluate Opal’s potential acceptability in the context of HIV care. People living with HIV (PLWH) and their healthcare providers (HCPs) completed cross-sectional surveys from August 2019 to February 2020 at large HIV centers, including the Chronic Viral Illness Service of the MUHC, and other HIV clinical sites in Montreal and Paris, France. This study comprised 114 PLWH (mean age 48 years old, SD = 12.4), including 74% men, 24% women, and 2% transgender or other; and 31 HCPs (mean age 46.5 years old, SD = 11.4), including 32% men, 65% women, and 3% other. Ownership of smartphones and tablets was high (93% PLWH, 96% HCPs), and participants were willing to use Opal (74% PLWH, 68% HCPs). Participants were interested in most Opal functions and PROMs, particularly PROMs capturing quality of life (89% PLWH, 77% HCPs), experience of healthcare (86% PLWH, 97% HCPs), and HIV self-management (92% PLWH, 97% HCPs). This study suggests Opal has high acceptability and potential usefulness as perceived by PLWH and HCPs. View Full-Text
Keywords: HIV; patient portal; patient-reported outcome measures; e-health; personalized medicine HIV; patient portal; patient-reported outcome measures; e-health; personalized medicine
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MDPI and ACS Style

Chu, D.; Schuster, T.; Lessard, D.; Mate, K.; Engler, K.; Ma, Y.; Abulkhir, A.; Arora, A.; Long, S.; de Pokomandy, A.; Lacombe, K.; Rougier, H.; Cox, J.; Kronfli, N.; Hijal, T.; Kildea, J.; Routy, J.-P.; Asselah, J.; Lebouché, B. Acceptability of a Patient Portal (Opal) in HIV Clinical Care: A Feasibility Study. J. Pers. Med. 2021, 11, 134. https://doi.org/10.3390/jpm11020134

AMA Style

Chu D, Schuster T, Lessard D, Mate K, Engler K, Ma Y, Abulkhir A, Arora A, Long S, de Pokomandy A, Lacombe K, Rougier H, Cox J, Kronfli N, Hijal T, Kildea J, Routy J-P, Asselah J, Lebouché B. Acceptability of a Patient Portal (Opal) in HIV Clinical Care: A Feasibility Study. Journal of Personalized Medicine. 2021; 11(2):134. https://doi.org/10.3390/jpm11020134

Chicago/Turabian Style

Chu, Dominic, Tibor Schuster, David Lessard, Kedar Mate, Kim Engler, Yuanchao Ma, Ayoub Abulkhir, Anish Arora, Stephanie Long, Alexandra de Pokomandy, Karine Lacombe, Hayette Rougier, Joseph Cox, Nadine Kronfli, Tarek Hijal, John Kildea, Jean-Pierre Routy, Jamil Asselah, and Bertrand Lebouché. 2021. "Acceptability of a Patient Portal (Opal) in HIV Clinical Care: A Feasibility Study" Journal of Personalized Medicine 11, no. 2: 134. https://doi.org/10.3390/jpm11020134

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