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Open AccessArticle

Evaluating the Community Land Record System in Monwabisi Park Informal Settlement in the Context of Hybrid Governance and Organisational Culture

1
Geomatics Engineering, University of Calgary, Calgary, AB T2N1N4, Canada
2
Research consultant and Associate at the Institute for Poverty, Land and Agrarian Studies, University of the Western Cape, Cape Town, Western Cape 7700, South Africa
*
Author to whom correspondence should be addressed.
Land 2020, 9(4), 124; https://doi.org/10.3390/land9040124
Received: 29 February 2020 / Revised: 16 April 2020 / Accepted: 18 April 2020 / Published: 22 April 2020
The study examined the effectiveness of a community-operated land record system (CRS), a product of an evolutionary information system planning approach under hybrid governance arrangements in Monwabisi Park informal settlement in Cape Town. To structure the analysis, the authors adapted an analytical framework for analysing land registration effectiveness to community records systems. It serves as a tool for analysing, designing and managing similar information systems. The CRS is an element of a participatory planning and development project involving a triad: (a) community-based organisations (CBOs); (b) a non-governmental organisation (NGO), which has acted as a change agent, facilitator and resource provider; and (c) the City of Cape Town. The hybrid governance institutions comprised a set of local community and government protocols. Of further significance are the organisational cultures of the CBOs, and the NGO’s information system team differs markedly from that of most land registries. The researchers examined the CRS database and operations management, interviewed key-informants and interviewed shack residents door-to-door. The CRS was effective because residents used it and largely adhered to the associated documented community protocols to defend their tenure and to effect transactions in shacks. Further contributors were the NGO and CBOs continually managed the institutional and leadership dynamics relevant to the CRS, factors often ignored in similar projects. View Full-Text
Keywords: community land records; evolutionary information system design and implementation; participatory planning; organisational culture; hybrid land governance; incremental informal settlement upgrading; land tenure information systems community land records; evolutionary information system design and implementation; participatory planning; organisational culture; hybrid land governance; incremental informal settlement upgrading; land tenure information systems
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Barry, M.; Kingwill, R. Evaluating the Community Land Record System in Monwabisi Park Informal Settlement in the Context of Hybrid Governance and Organisational Culture. Land 2020, 9, 124.

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