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Journal: Sustainability, 2018
Volume: 10
Number: 4548
Article:
Fair or Unfair: The Moderating Effect of Sustainable CSR Practices on Anticipatory Justice Following Service Failure Recovery
Authors:
by
Yuan-Shuh Lii, May-Ching Ding and Chih-Huang Lin
Link:
https://www.mdpi.com/2071-1050/10/12/4548
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