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Journal: Journal of Theoretical and Applied Electronic Commerce ResearchVolume: 19Number: 74
Article: Optimizing Sentiment Analysis Models for Customer Support: Methodology and Case Study in the Portuguese Retail Sector
  • Authors:
  • Catarina Almeida1,
  • Cecilia Castro2 and
  • Ana Freitas5
  • et al.
Link: https://www.mdpi.com/0718-1876/19/2/74

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