Search Results (511)

This study investigates how staycations enhance the experiences of staycationers and foster stakeholder collaboration to promote sustainable tourism. A qualitative case study approach, guided by constructivist narrative inquiry, involved in-depth interviews with 21 key stakeholders and a comprehensive analysis of staycation packages from 10 four- and five-star hotels during a crisis. The study draws on stakeholder, collaboration, and social exchange theories, integrated with triple-bottom-line (TBL) principles, to highlight the resilience power of staycations and its contributions to sustainable tourism development. The findings revealed that staycations significantly enhance the sustainability of the industry. Remarkably, stakeholders demonstrated exceptional collaboration, forming an inclusive public–private partnership to address the crisis and advance sustainable tourism development. It emphasises the need for stronger stakeholder collaboration, advocating for a unified approach to destination management over counterproductive competition. Furthermore, a roadmap is proposed for future investigations, focusing on the role of staycations in promoting positive experiences and enhancing stakeholder collaboration for the sustainable development of the tourism industry during crises. The study emphasised the need for further investigation into specific stakeholders to address competitive imbalances during crises, offering insights that serve as a call to action for practitioners and scholars, thereby laying the groundwork for advancing the industry and enhancing destination reputations. Full article

This article aims to explore and analyze current issues and features of environmental protection in managing local tourism destinations based on the principles of sustainable development through the relevant literature and thus to provide an insight into major environmental measures and activities that should be implemented in practice, emphasizing the importance of environmental sustainability as a key factor in the development and success of local tourist destinations in today’s business environment. Qualitative methods were used, with the literature review based on content analysis by keywords. This particularly affects the business process efficiency and the participation of destination stakeholders and in many cases leads to a low level of environmentally sustainable destination practices. In addition to this theoretical approach, this study also has direct managerial implications for destination environmental business operations. An attractive and well-preserved environment is the primary factor of tourism and local tourism destination development and its success, as well as an integrated part of the tourism product. This study addresses a critical gap in the existing literature on environmental sustainability at local destinations, where prior work has often overlooked the integration of actionable, practice-oriented frameworks tailored for both researchers and practitioners. While theoretical insights into sustainable practices abound, there remains a scarcity of holistic analyses that bridge scholarly understanding with implementable strategies for on-the-ground application. To fill this void, our research provides a comprehensive overview and systematic analysis of current practices, with targeted emphasis on co-developing scalable frameworks for improving environmentally sustainable practices at local destinations. Full article

Demre is one of the most important tourist destinations in Antalya province in terms of its natural and cultural heritage values, historical texture, and ecological diversity. Evaluating these potentials and managing them sustainably is of great importance. Management strategies that focus solely on improving ecological elements often fail to deliver the desired results because they tend to neglect the needs and perspectives of stakeholders. Participatory approaches are important for determining and prioritizing tourism strategies because they encourage participation and awareness, thereby facilitating the development of sustainable and effective management strategies. In this context, this study, which aims to contribute to the protection and sustainable management of tourism areas in Demre district using a participatory approach, conducted a SWOT analysis to assess the state of environmental management. Based on the data obtained, internal strategic factors scored 3415 points, while external strategic factors scored 2899 points. Ten sustainable tourism strategies were developed, primarily focusing on the SO strategy, which leverages the potential of the area by focusing on internal strengths and external opportunities, with the aim of increasing tourism opportunities in the region and developing and implementing effective management strategies. At the end of the study, tourism strategies were prioritized using the TOPSIS analysis. Full article

This study applied the Stimulus–Organism–Response Theory to investigate the impact of sustainable destination management on perceived luxury service quality, taking into account the mediating role of perceived environmental responsibility and the moderating effect of tourist environmental awareness. Data were obtained from 541 tourists in Northern Cyprus, and the analysis was conducted using Herman’s single-factor test in SPSS version 23 and partial least squares structural equation modeling in SmartPLS version 4.1.1.2. The study’s results revealed a significant positive influence of sustainable destination management on both perceived luxury service quality and environmental responsibility. Furthermore, the study showed a significant positive relationship between perceived environmental responsibility and perceived luxury service quality. Additionally, tourist environmental consciousness was found to be an important influencing factor in perceived luxury service quality. The mediating role of perceived environmental responsibility was revealed to be a significant partial mediator between sustainable destination management and perceived luxury service quality pathways. Although environmental awareness revealed an insignificant moderating influence on the relationship between sustainable destination management and perceived luxury service quality, it indicated a negative significant moderating influence on the relationship between perceived environmental responsibility and perceived luxury service quality. The study highlights how assessments of luxury services are contingent upon perceived environmental responsibility through sustainable destination activities. Emphasizing both academic and management perspectives, it encourages future research to explore broader psychological and contextual factors. Therefore, it underscores the strategic necessity of sustainability in enhancing the luxury tourism experience. Full article

The article analyzes how tourism businesses can be activated for sustainability by destination management organizations and how a destination sustainability program can be used to promote sustainable development. Based on an applied research project in the canton of Lucerne in Switzerland, different approaches to mobilizing and activating tourism companies for sustainability are analyzed and successful strategies are identified. Experience shows that regular communication via various channels and the involvement of tourism partners are key. Direct contact between the representatives of the destinations or associations and the tourism companies is the most promising way of mobilizing them, although this also involves a great deal of effort. While intrinsically motivated businesses usually hardly need any external incentives, a considerable proportion of businesses only become active when either concrete financial incentives are promised, or they are forced to do so by regulatory requirements. The experience gained from the implementation of various mobilization strategies and their analysis enabled the authors to develop and put up for discussion a typology of motives and associated mobilization strategies. Full article

The rapid rebound of global tourism post-pandemic has intensified pressure on destinations like Istanbul and Athens, bringing overtourism debates into sharp focus. This study examined how five sustainability dimensions (economic, environmental, sociocultural, political, technological) shape residents’ overtourism perceptions and tourism support. Using PLS-SEM analysis of 285 long-term residents’ responses, this study reveals contrasting patterns between cities. In Athens, heightened awareness of environmental, economic, and sociocultural sustainability directly increases overtourism perceptions, subsequently reducing tourism support. Istanbul presents a counterpoint: environmental sustainability concerns alleviate overtourism perceptions, though without significant impact on tourism backing. Notably, political and technological dimensions show no statistically significant effects in either context. These findings demonstrate how sustainability perceptions are locally mediated, with identical factors producing divergent outcomes across cultural contexts. The study advances sustainable tourism literature by: (1) empirically validating context-dependent variations in resident attitudes, and (2) proposing a community-centered evaluation framework for policymakers. Recent study emphasizes the necessity of destination-specific strategies that prioritize residents’ nuanced sustainability concerns over generic tourism management approaches. Full article

Accurate and timely forecasting of cross-regional tourist flows is essential for sustainable destination management, yet existing models struggle with sparse data, complex spatiotemporal interactions, and limited interpretability. This paper presents SE-TFF, a multi-scale tourism-flow forecasting framework that couples a Squeeze-and-Excitation (SE) network with reinforcement-driven optimization to adaptively re-weight environmental, economic, and social features. A benchmark dataset of 17.8 million records from 64 countries and 743 cities (2016–2024) is compiled from the Open Travel Data repository in github (OPTD) for training and validation. SE-TFF introduces (i) a multi-channel SE module for fine-grained feature selection under heterogeneous conditions, (ii) a Top-K attention filter to preserve salient context in highly sparse matrices, and (iii) a Double-DQN layer that dynamically balances prediction objectives. Experimental results show SE-TFF attains 56.5% MAE and 65.6% RMSE reductions over the best baseline (ARIMAX) at 20% sparsity, with 0.92 × 10³ average MAE across multi-task outputs. SHAP analysis ranks climate anomalies, tourism revenue, and employment as dominant predictors. These gains demonstrate SE-TFF’s ability to deliver real-time, interpretable forecasts for data-limited destinations. Future work will incorporate real-time social media signals and larger multimodal datasets to enhance generalizability. Full article

The contribution of small-scale sporting events to tourism sustainable development in local communities has been well recognized in the literature. Small-scale running events in particular are essential in the promotion of sustainable tourism in the community due to their localized impact. Although research has largely focused on the demand side—including participants, spectators, and host communities—limited attention has been given to the supply side, particularly the perspectives of sport event organizers and their role in implementing sustainable practices. This study aims to address this gap and answer key research questions that concern the factors which contribute to the success of these events in relation to their economic, social, and environmental impacts through the lens of the events’ primary decision-makers, their organizers. This study employs an exploratory research method, conducting interviews with twenty-five organizers of diverse Greek running events that represent a variety of geographical contexts and event characteristics of the country, based on their long-standing presence. Findings contribute to sustainable sport tourism literature by developing a theoretical framework which encompasses the three dimensions of sustainability, highlighting inclusivity as a key component within the social dimension. Results indicate that organizers perceive their running events as having a positive economic impact and enhancing social cohesion. They are also aware of the potential environmental impact, like trail preservation, and consequently implement responsible measures to protect the environment. Organizers share a variety of specific strategies and practical suggestions aimed at improving the sustainability of running events, such as managing waste effectively or improving accessibility for diverse participants, offering transferable insights for other event planners and local authorities. This paper showcases the key role of organizers in developing partnerships to implement effective sustainable sport event practices in the destination. Full article

Tourism development in coastal zones is often guided by marketing strategies focused on promotion, without real integration with the ecological, identity, and planning challenges facing these territories. This disconnection compromises environmental resilience, dilutes local cultural identity, and hinders adaptive governance in contexts of increasing tourism pressure and climate change. In response to this problem, the article presents the concept of Blue Marketing, a place-based, sustainability-oriented approach designed to guide communication, product development, and governance in marine and coastal destinations. Drawing on socio-environmental marketing and inspired by Integrated Coastal Zone Management (ICZM), the study proposes a Blue Marketing Decalogue (BMD), structured into three thematic blocks: (1) Ecosystem-focused sustainability, (2) cultural identity and territorial uniqueness, and (3) strategic planning and adaptive governance. Methodologically, the decalogue is empirically grounded in a territorial diagnosis of the Barbate–Vejer coastal corridor (Cádiz, Spain), developed through Geographic Information Systems (GIS), local planning documents, and field observations. This case study provides a detailed analysis of ecological vulnerabilities, cultural resources, and tourism dynamics, offering strategic insights transferable to other coastal contexts. The BMD incorporates both strategic and normative instruments that support the design of responsible tourism communication strategies, aligned with environmental preservation, community identity, and long-term planning. This contribution enriches current debates on sustainable tourism governance and provides practical tools for coastal destinations aiming to balance competitiveness with ecological responsibility. Ultimately, Blue Marketing is proposed as a vector for transformation, capable of reconnecting tourism promotion with the sustainability challenges and opportunities of coastal regions. Full article

Tourism management in coastal destinations is vital to guide activity towards sustainable practices that ensure lower social and environmental impacts with greater benefits for the local community and experiences for tourists, especially in mature destinations where the main product is the beach. The aim of this research is to calculate the Tourist Carrying Capacity (TCC) of a stretch of beach in Mazatlán, Mexico, under past, present, and future scenarios, under different intensities of use. The main findings indicate that by 2025 the Effective Carrying Capacity (ECC) is 19,644, 29,822, and 4911 users with intensive, medium, and low occupancy levels, respectively. A decrease of −30.63% was found between the Effective Carrying Capacity of the 2025 scenario with respect to 2005 and a decrease of −68.90% is predicted for the year 2050 with respect to the current one, indicating an accelerated trend in the decrease of physical space and, therefore, greater pressure on the coastal ecosystem in case the trend of tourists goes upward, without being sustainably managed. These results are useful for agencies involved in beach and tourism management in mature coastal destinations. Full article

In the context of macroeconomic recovery and accelerating digital transformation in the post-pandemic era, the hotel industry in China is undergoing profound structural changes. This research investigates the core competencies required for hotel managers to navigate these challenges. Data was collected via a quantitative survey involving a structured questionnaire, was conducted among hotel managers in Shanghai, China, resulting in 404 valid responses. Employing exploratory factor analysis using SPSS, this study identifies seven key competency dimensions encompassing 36 ranked items, including interpersonal communication, leadership, operational knowledge, human resource management, financial analysis, technology, and administrative management. The results show that economic recovery has brought new opportunities but also challenges to the hotel industry, and that managers must possess a diverse set of core competencies to adapt to the demanding new market changes. The novelty of this research lies in its empirical grounding and its focus on the intersection of digitalization and economic recovery within China’s hotel industry. It pioneers a dynamic strategic competency framework tailored to the evolving demands of the hotel industry during a period of economic volatility, providing empirical evidence and advice for optimizing the industry’s talent training systems. Simultaneously, it brings a new perspective for dealing with the recovery path for the hotel enterprises in other urban and travel destinations, aiming to promote industry sustainability and competitive advantages. Future research could extend the proposed framework by exploring its applicability across different cultural and economic contexts. Full article

Understanding and promoting guest satisfaction is central to the economic sustainability of the hospitality industry. Satisfaction influences consumers’ booking intentions, hotel choice, loyalty, and the reputation and performance of accommodation establishments. Thus, accurate decision making by hotel managers relies on trustworthy and easily accessible information on the variables that affect guest satisfaction. Nowadays, this information is available through reviews and ratings provided by online platforms, such as TripAdvisor. Indeed, much research into guest satisfaction uses TripAdvisor reviews. However, this study aims to analyse guest satisfaction using only TripAdvisor ratings. These ratings can be more succinct and tractable indicators than reviews. A sample of 118 hotels in Cape Verde and the Azores, two archipelagos belonging to Macaronesia, and a descriptive, predictive, and discriminant methodology are employed for this purpose. Four main results are obtained. First, the rated items on TripAdvisor are consistent with the scientific literature on this topic. Second, TripAdvisor ratings are valid and reliable. Third, TripAdvisor ratings can predict guest satisfaction based on the perceived quality of hotel services. Fourth, there are significant differences in ratings depending on the tourism destination chosen. These results are of interest to researchers, tourists, as well as hotel, destination, and platform managers. Full article

In response to growing concerns about overtourism and the need for sustainable heritage tourism, this study investigates how external environmental stimuli affect tourists’ perceived value and behavioral intentions in historic urban environments. Using the Stimulus–Organism–Response (SOR) model as the theoretical framework, and based on 275 valid questionnaires collected from five major sites in the Historic Center of Macau, this study explores the direct and indirect relationships among four types of environmental stimuli (physical factors, social activities, environmental atmosphere, and information and services), perceived value, and behavioral intentions. The results of structural equation modeling (SEM) indicate that all four stimuli significantly influence perceived value and behavioral intentions. Among them, physical factors exert the strongest influence on perceived value (β = 0.291, p < 0.001), while social activities are the most influential predictor of behavioral intentions (β = 0.225, p < 0.01). Perceived value plays a significant mediating role in all relationships, with the largest mediation effect found in the path from physical factors to behavioral intentions (27.99%), followed by environmental atmosphere (24.80%), information and services (22.62%), and social activities (11.66%). These findings validate the applicability of the SOR model in heritage tourism contexts and highlight the central role of perceived value in shaping tourist behavior. Theoretically, this study advances our understanding of how multidimensional environmental stimuli contribute to value-based decision-making in tourism. Practically, it provides actionable insights for urban planners and heritage managers to design environments that promote deeper engagement and foster sustainable tourist behavior in high-density historic destinations like Macau. Full article

The need to promote proximity tourism in natural areas has made the destinations in the interior of the Iberian Peninsula a benchmark in the development of tourism in traditionally rural and depressed areas. In Ciudad Real province, a sustainable territorial management project was developed based on the uniqueness of its volcanic geoheritage, leading to its designation as the UNESCO Global Geopark “Volcanes de Calatrava, Ciudad Real”. Geoparks promote sustainable activities such as geotourism; thus, an urban geotourism itinerary was proposed in Piedrabuena (Ciudad Real, Castilla-La Mancha) in order to make the natural and cultural geoheritage of a part of the geopark known, which is also a part of the Campo de Calatrava Volcanic Region. For this purpose, 12 natural and cultural resources of the geoheritage of the Piedrabuena volcano, on which the urban centre is located, were identified, inventoried, characterized, and valorised as sites of geotouristic interest, and they were connected along a geotourism itinerary. This itinerary has a 4 km route and up to eight interpretive stops, which allows visitors and tourists to enjoy a geotourism experience based on the volcanic landscape of the geopark, laying the foundations for the creation of other similar experiences. Full article

This study investigates the mechanisms through which employees’ green behavioural intention (GBI) translates into employee in-role green behaviour (EGB-IR) in the hospitality sector. Drawing on the Theory of Planned Behaviour (TPB) and the Value-Belief Norm (VBN) theory, we propose an extended model that incorporates four contextual mediators —customers’ environmental attitudes (CEAs), coworkers’ green work climate (CGWC), supervisors’ commitment to the environment (SCE), and environmental organisational policy (EOP)—to explain how the relationship between intentions and behaviours is mediated by these social and organisational factors. Data were collected through a self-administered survey of 497 employees from hotels located in the Canary Islands, a recognised coastal tourism destination facing relevant environmental challenges. The proposed relationships were tested using Partial Least Squares Structural Equation Modelling (PLS-SEM). Results confirm that GBI significantly predicts in-role green behaviour (EGB-IR), and all four contextual factors partially mediate this relationship. Among them, EOP and CGWC emerged as the most influential mediators. These findings underscore the importance of aligning individual motivation with supportive workplace environments to foster consistent sustainable practices in hospitality organisations. This research contributes to the growing literature on green behaviours in hospitality by empirically validating a multilevel TPB-VBN-theory-based framework and highlighting key points for hotel managers aiming to strengthen their environmental commitment through employee engagement. Full article