Sign in to use this feature.

Years

Between: -

Subjects

remove_circle_outline
remove_circle_outline
remove_circle_outline
remove_circle_outline
remove_circle_outline
remove_circle_outline
remove_circle_outline

Journals

Article Types

Countries / Regions

Search Results (15)

Search Parameters:
Keywords = Amsterdam Smart City

Order results
Result details
Results per page
Select all
Export citation of selected articles as:
25 pages, 539 KiB  
Article
The Future Is in Sustainable Urban Tourism: Technological Innovations, Emerging Mobility Systems and Their Role in Shaping Smart Cities
by Aleksandra Vujko, Miroslav Knežević and Martina Arsić
Urban Sci. 2025, 9(5), 169; https://doi.org/10.3390/urbansci9050169 - 15 May 2025
Cited by 1 | Viewed by 1656
Abstract
This research focuses on the impact of smart city technologies on urban tourism, specifically analyzing Amsterdam, Barcelona, and Vienna, while also considering implications for smart tourism development in Belgrade and other Serbian cities. The aim of the study was to examine how smart [...] Read more.
This research focuses on the impact of smart city technologies on urban tourism, specifically analyzing Amsterdam, Barcelona, and Vienna, while also considering implications for smart tourism development in Belgrade and other Serbian cities. The aim of the study was to examine how smart city technologies contribute to enhancing the efficiency, digital engagement, and sustainability of urban tourism. A representative sample of 1239 tourists was surveyed, with a balanced gender representation and a predominance of younger respondents, indicating that smart tourism initiatives should cater to tech-savvy travelers. The study employed a questionnaire with 31 statements ranked on a five-point Likert scale, and factor analysis and Structural Equation Modeling (SEM) identified three key dimensions: smart efficiency, smart travel, and digital enhancement. These factors highlight how smart technologies optimize urban mobility, enhance travel experiences, and improve tourist engagement. The research confirms the initial hypothesis that integrating smart city technologies enhances urban tourism efficiency and sustainability. Additionally, the study adopts a positivist epistemological approach, emphasizing empirical analysis and statistical validation to derive generalizable findings. The results provide valuable insights for policymakers and stakeholders aiming to develop sustainable urban tourism strategies in Serbian cities. Full article
(This article belongs to the Special Issue Sustainable Urbanization, Regional Planning and Development)
Show Figures

Figure 1

32 pages, 804 KiB  
Article
Enhancing Urban Sustainability: Developing an Open-Source AI Framework for Smart Cities
by Miljana Shulajkovska, Maj Smerkol, Gjorgji Noveski and Matjaž Gams
Smart Cities 2024, 7(5), 2670-2701; https://doi.org/10.3390/smartcities7050104 - 18 Sep 2024
Cited by 9 | Viewed by 4384
Abstract
To address the growing need for advanced tools that enable urban policymakers to conduct comprehensive cost-benefit analyses of traffic management changes, the Urbanite H2020 project has developed innovative artificial intelligence methods. Among them is a robust decision support system that assists policymakers in [...] Read more.
To address the growing need for advanced tools that enable urban policymakers to conduct comprehensive cost-benefit analyses of traffic management changes, the Urbanite H2020 project has developed innovative artificial intelligence methods. Among them is a robust decision support system that assists policymakers in evaluating and selecting optimal urban mobility planning modifications by combining objective and subjective criteria. Utilising open-source microscopic traffic simulation tools, accurate digital models (or “digital twins”) of four pilot cities—Bilbao, Amsterdam, Helsinki, and Messina—were created, each addressing unique mobility challenges. These challenges include reducing private vehicle access in Bilbao’s city center, analysing the impact of increased bicycle traffic and population growth in Amsterdam, constructing a mobility-enhancing tunnel in Helsinki, and improving public transport connectivity in Messina. The research introduces five key innovations: the application of a consistent open-source simulation platform across diverse urban environments, addressing integration and consistency challenges; the pioneering use of Dexi for advanced decision support in smart cities; the implementation of advanced visualisations; and the integration of the machine learning tool, Orange, with a user-friendly GUI interface. These innovations collectively make complex data analysis accessible to non-technical users. By applying multi-label machine learning techniques, the decision-making process is accelerated by three orders of magnitude, significantly enhancing urban planning efficiency. The Urbanite project’s findings offer valuable insights into both anticipated and unexpected outcomes of mobility interventions, presenting a scalable, open-source AI-based framework for urban decision-makers worldwide. Full article
(This article belongs to the Special Issue Digital Innovation and Transformation for Smart Cities)
Show Figures

Figure 1

26 pages, 20531 KiB  
Article
Artificial Intelligence-Based Decision Support System for Sustainable Urban Mobility
by Miljana Shulajkovska, Maj Smerkol, Gjorgji Noveski, Marko Bohanec and Matjaž Gams
Electronics 2024, 13(18), 3655; https://doi.org/10.3390/electronics13183655 - 13 Sep 2024
Cited by 4 | Viewed by 3217
Abstract
As urban populations rise globally, cities face increasing challenges in managing urban mobility. This paper addresses the question of identifying which modifications to introduce regarding city mobility by evaluating potential solutions using city-specific, subjective multi-objective criteria. The innovative AI-based recommendation engine assists city [...] Read more.
As urban populations rise globally, cities face increasing challenges in managing urban mobility. This paper addresses the question of identifying which modifications to introduce regarding city mobility by evaluating potential solutions using city-specific, subjective multi-objective criteria. The innovative AI-based recommendation engine assists city planners and policymakers in prioritizing key urban mobility aspects for effective policy proposals. By leveraging multi-criteria decision analysis (MCDA) and ±1/2 analysis, this engine provides a structured approach to systematically and simultaneously navigate the complexities of urban mobility planning. The proposed approach aims to provide an open-source interoperable prototype for all smart cities to utilize such recommendation systems routinely, fostering efficient, sustainable, and forward-thinking urban mobility strategies. Case studies from four European cities—Helsinki (tunnel traffic), Amsterdam (bicycle traffic for a new city quarter), Messina (adding another bus line), and Bilbao (optimal timing for closing the city center)—highlight the engine’s transformative potential in shaping urban mobility policies. Ultimately, this contributes to more livable and resilient urban environments, based on advanced urban mobility management. Full article
Show Figures

Figure 1

44 pages, 1100 KiB  
Article
Business Models Used in Smart Cities—Theoretical Approach with Examples of Smart Cities
by Radosław Wolniak, Bożena Gajdzik, Michaline Grebski, Roman Danel and Wiesław Wes Grebski
Smart Cities 2024, 7(4), 1626-1669; https://doi.org/10.3390/smartcities7040065 - 1 Jul 2024
Cited by 25 | Viewed by 6599
Abstract
This paper examines business model implementations in three leading European smart cities: London, Amsterdam, and Berlin. Through a systematic literature review and comparative analysis, the study identifies and analyzes various business models employed in these urban contexts. The findings reveal a diverse array [...] Read more.
This paper examines business model implementations in three leading European smart cities: London, Amsterdam, and Berlin. Through a systematic literature review and comparative analysis, the study identifies and analyzes various business models employed in these urban contexts. The findings reveal a diverse array of models, including public–private partnerships, build–operate–transfer arrangements, performance-based contracts, community-centric models, innovation hubs, revenue-sharing models, outcome-based financing, and asset monetization strategies. Each city leverages a unique combination of these models to address its specific urban challenges and priorities. The study highlights the role of PPPs in large-scale infrastructure projects, BOT arrangements in transportation solutions, and performance-based contracts in driving efficiency and accountability. It also explores the benefits of community-centric models, innovation hubs, revenue-sharing models, outcome-based financing, and asset monetization strategies in enhancing the sustainability, efficiency, and livability of smart cities. The paper offers valuable insights for policymakers, urban planners, and researchers seeking to advance smart city development worldwide. Full article
(This article belongs to the Special Issue Business Model Innovation in Smart Cities)
Show Figures

Figure 1

26 pages, 4673 KiB  
Article
Smart ‘Tourist Cities’ Revisited: Culture-Led Urban Sustainability and the Global Real Estate Market
by Ioannis Vardopoulos, Maria Papoui-Evangelou, Bogdana Nosova and Luca Salvati
Sustainability 2023, 15(5), 4313; https://doi.org/10.3390/su15054313 - 28 Feb 2023
Cited by 44 | Viewed by 6571
Abstract
Smart tourism destinations have received increasing attention during the last few years. Digital technologies have reshaped the smart city paradigm in terms of both resilience and sustainability, capitalizing cities’ cultural and historical components while providing unique potential for growth in the real estate [...] Read more.
Smart tourism destinations have received increasing attention during the last few years. Digital technologies have reshaped the smart city paradigm in terms of both resilience and sustainability, capitalizing cities’ cultural and historical components while providing unique potential for growth in the real estate industry. Real estate, in particular, is considered a main asset to the tourist experience, whether it is in the form of hospitality accommodation facilities, urban landscapes, or cultural heritage hotspots. In addition, the effect of cultural sites and overall destination attractiveness on real estate dynamics (land/housing prices and building activity) is well established. Thus, uncovering how enhanced technological throughputs and synergies, culture-led urban sustainability initiatives and the real estate dimension are directly (or indirectly) associated could support cities to better delineate policies for their promotion as international, sustainable, and resilient tourist destinations. With this perspective, the present study focused on four particular cities’ successful smart initiatives, namely Amsterdam, Barcelona, Seoul, and Stockholm, in an attempt to identify how developers and local authorities will need to transform in order to offer better services to residents and visitors. This work reveals that smart projects alone cannot secure the transition of existing (European) cities into smart and sustainable tourism destinations. In addition, this study also contributes to public policy by demonstrating how challenging it is to be smart without the support and involvement of the local community, highlighting the significance of public awareness. The empirical findings suggest that local authorities are of critical importance when shaping a well-structured and practically effective strategy for the integration of sustainable and technologically advanced smart features. Results are promising, and final reflections provide insights for tourism destinations policymakers, city authorities, and real estate professionals. Full article
(This article belongs to the Special Issue Smart Grid Analytics for Sustainability and Urbanization in Big Data)
Show Figures

Figure 1

16 pages, 2656 KiB  
Article
Open Data Insights from a Smart Bridge Datathon: A Multi-Stakeholder Observation of Smart City Open Data in Practice
by Sage Cammers-Goodwin
Smart Cities 2023, 6(2), 676-691; https://doi.org/10.3390/smartcities6020032 - 21 Feb 2023
Cited by 5 | Viewed by 3098
Abstract
“Open Data” efforts are growing, especially in Europe, where open data are seen as a possible ethical driver of innovation. As smart cities continue to develop, it is important to explore how open data will affect the stakeholders of smart public spaces. Making [...] Read more.
“Open Data” efforts are growing, especially in Europe, where open data are seen as a possible ethical driver of innovation. As smart cities continue to develop, it is important to explore how open data will affect the stakeholders of smart public spaces. Making data open and accessible not only has a managerial and technical component but also creates opportunities to shift power dynamics by granting individuals (and entities) access to data they might not otherwise be able to obtain. The scope of those who could access these data is wide, including data-illiterate citizens, burgeoning startups, and foreign militaries. This paper details the process of making data “open” from the MX3D smart bridge in Amsterdam through a “datathon”. The development and outcomes of opening the data and the event itself bring us closer to understanding the complexity of open data access and the extent to which it is useful or empowering for members of the public. While open data research continues to expand, there is still a dearth of studies that qualitatively detail the process and stakeholder concerns for a modern smart city project. This article serves to fill this gap. Full article
Show Figures

Figure 1

18 pages, 759 KiB  
Article
Meta-Extreme Learning Machine for Short-Term Traffic Flow Forecasting
by Xin Li, Linfeng Li, Boyu Huang, Haowen Dou , Xi Yang and Teng Zhou
Appl. Sci. 2022, 12(24), 12670; https://doi.org/10.3390/app122412670 - 10 Dec 2022
Cited by 4 | Viewed by 2307
Abstract
The traffic flow forecasting proposed for a series of problems, such as urban road congestion and unreasonable road planning, aims to build a new smart city, improve urban infrastructure, and alleviate road congestion. The problems encountered in traffic flow forecasting are also relatively [...] Read more.
The traffic flow forecasting proposed for a series of problems, such as urban road congestion and unreasonable road planning, aims to build a new smart city, improve urban infrastructure, and alleviate road congestion. The problems encountered in traffic flow forecasting are also relatively difficult; the reason is that traffic flow forecasting is uncertain, dynamic, and nonlinear. It is challenging to build a reliable and safe model. Aiming at this complex and nonlinear traffic flow forecasting problem, this paper proposes a solution of an ABC-ELM model optimized by an artificial bee colony algorithm to solve the above problem. It uses the characteristics of the artificial bee colony algorithm to optimize the model so that the model can better and faster find the optimal solution in space. Moreover, it also uses the characteristics of the limit learning machine to quickly deal with this nonlinear specific problem. Experimental results on the Amsterdam road traffic flow dataset show that the traffic flow prediction model proposed in this paper has higher prediction accuracy and is more sensitive to data changes. Full article
Show Figures

Figure 1

17 pages, 1247 KiB  
Article
Quest for a Tool Measuring Urban Quality of Life: ISO 37120 Standard Sustainable Development Indicators
by Adam Przybyłowski, Agnieszka Kałaska and Piotr Przybyłowski
Energies 2022, 15(8), 2841; https://doi.org/10.3390/en15082841 - 13 Apr 2022
Cited by 21 | Viewed by 4014
Abstract
Humanity is exceeding planetary boundaries, and it seems that it is unlikely to meet internationally agreed sustainable development goals. Current trends and challenges in the domain of urban sustainability assessment have proven that measuring and interpreting results regarding quality of life requires a [...] Read more.
Humanity is exceeding planetary boundaries, and it seems that it is unlikely to meet internationally agreed sustainable development goals. Current trends and challenges in the domain of urban sustainability assessment have proven that measuring and interpreting results regarding quality of life requires a complex analysis. The aim of this paper is to investigate the possibility of comparing, in a transparent way, urban quality of life using sustainable development indicators based on the ISO 37120 standard, taking as case studies seven selected cities: Amsterdam, Buenos Aires, Dubai, Gdynia, London, Los Angeles and Zagreb. The hypothesis reads as follows: the ISO 37120 indicators, converted into partial and total utility value, then grouped within sustainable development dimensions (environmental, economic and social) may be used to measure the level of urban quality of life. Research results indicate that there are some significant and interesting differences between the compared cities within the environmental, economic and social pillars. The analysis, conducted with the use of utility method, may facilitate taking the right decisions on urban management, planning and investment. Thus, this tool may be useful for decision makers and help cities and communities of all sizes to become more safe, resilient, prosperous, inclusive, smart and sustainable. Full article
Show Figures

Figure 1

28 pages, 1491 KiB  
Article
The Right to Have Digital Rights in Smart Cities
by Igor Calzada
Sustainability 2021, 13(20), 11438; https://doi.org/10.3390/su132011438 - 16 Oct 2021
Cited by 27 | Viewed by 12506
Abstract
New data-driven technologies in global cities have yielded potential but also have intensified techno-political concerns. Consequently, in recent years, several declarations/manifestos have emerged across the world claiming to protect citizens’ digital rights. In 2018, Barcelona, Amsterdam, and NYC city councils formed the Cities’ [...] Read more.
New data-driven technologies in global cities have yielded potential but also have intensified techno-political concerns. Consequently, in recent years, several declarations/manifestos have emerged across the world claiming to protect citizens’ digital rights. In 2018, Barcelona, Amsterdam, and NYC city councils formed the Cities’ Coalition for Digital Rights (CCDR), an international alliance of global People-Centered Smart Cities—currently encompassing 49 cities worldwide—to promote citizens’ digital rights on a global scale. People-centered smart cities programme is the strategic flagship programme by UN-Habitat that explicitly advocates the CCDR as an institutionally innovative and strategic city-network to attain policy experimentation and sustainable urban development. Against this backdrop and being inspired by the popular quote by Hannah Arendt on “the right to have rights”, this article aims to explore what “digital rights” may currently mean within a sample consisting of 13 CCDR global people-centered smart cities: Barcelona, Amsterdam, NYC, Long Beach, Toronto, Porto, London, Vienna, Milan, Los Angeles, Portland, San Antonio, and Glasgow. Particularly, this article examines the (i) understanding and the (ii) prioritisation of digital rights in 13 cities through a semi-structured questionnaire by gathering 13 CCDR city representatives/strategists’ responses. These preliminary findings reveal not only distinct strategies but also common policy patterns. Full article
(This article belongs to the Special Issue Social Innovation in Sustainable Urban Development)
Show Figures

Figure 1

16 pages, 582 KiB  
Review
Smart City Collaboration: A Review and an Agenda for Establishing Sustainable Collaboration
by David E. Mills, Iman Izadgoshasb and Steven G. Pudney
Sustainability 2021, 13(16), 9189; https://doi.org/10.3390/su13169189 - 16 Aug 2021
Cited by 27 | Viewed by 5846
Abstract
Collaboration is problematic in the public sector, yet many smart city theorists advocate relationships fully dependent upon collaboration to address the intense complexity encountered by city governments and achieve city objectives of quality of life, efficiency, effectiveness, and economic and environmental sustainability. Skeptical, [...] Read more.
Collaboration is problematic in the public sector, yet many smart city theorists advocate relationships fully dependent upon collaboration to address the intense complexity encountered by city governments and achieve city objectives of quality of life, efficiency, effectiveness, and economic and environmental sustainability. Skeptical, we inductively drew together the widely dispersed theoretical tenets of smart city collaboration into a framework of collaborative relationships and tested this framework using secondary evidence as to practice in greater Amsterdam. Mostly authentic collaborative relationships were explicated. Theory is extended by clarifying the roles of actors, especially the role of city government as actor and steward of the collaborative ecosystem. Future research should unpack the factors that impact the sustainability of smart city collaborations. Full article
(This article belongs to the Section Sustainable Management)
Show Figures

Figure 1

11 pages, 2422 KiB  
Article
Flexible Charging of Electric Vehicles: Results of a Large-Scale Smart Charging Demonstration
by Pieter C. Bons, Aymeric Buatois, Friso Schuring, Frank Geerts and Robert van den Hoed
World Electr. Veh. J. 2021, 12(2), 82; https://doi.org/10.3390/wevj12020082 - 29 May 2021
Cited by 13 | Viewed by 4126
Abstract
Flexible charging can be applied to avoid peak loads on the electricity grid by curbing demand of electric vehicle chargers as well as matching charging power with availability of sustainable energy. This paper presents results of a large-scale demonstration project “Flexpower” where time-dependent [...] Read more.
Flexible charging can be applied to avoid peak loads on the electricity grid by curbing demand of electric vehicle chargers as well as matching charging power with availability of sustainable energy. This paper presents results of a large-scale demonstration project “Flexpower” where time-dependent charging profiles are applied to 432 public charging stations in the city of Amsterdam between November 2019 and March 2020. The charging current on Flexpower stations is reduced during household peak consumption hours (18:00–21:00), increased during the night-time, and dynamically linked to solar intensity levels during the day. The results show that the EV contribution to the grid peak load can be reduced by 1.2 kW per charging station with very limited user impact. The increased charging current during sunny conditions does not lead to a significantly higher energy transfer during the day because of lack of demand and technical limitations in the vehicles. A simulation model is presented based on empirical power measurements over a wide range of conditions combining the flexibility provided by simulations with the power of real-world data. The model was validated by comparing aggregated results to actual measurements and was used to evaluate the impact of different smart charging profiles in the Amsterdam context. Full article
Show Figures

Figure 1

29 pages, 2191 KiB  
Article
Toward Sustainable Governance: Strategic Analysis of the Smart City Seoul Portal in Korea
by Yejin Yoo
Sustainability 2021, 13(11), 5886; https://doi.org/10.3390/su13115886 - 24 May 2021
Cited by 15 | Viewed by 7928
Abstract
Currently, the efforts of many cities around the world, including Seoul, are aimed at transforming themselves into smart cities under a governance vision. Thus, the purpose of this study is to propose a reinforcement plan for the ’Smart Seoul’ portal to develop into [...] Read more.
Currently, the efforts of many cities around the world, including Seoul, are aimed at transforming themselves into smart cities under a governance vision. Thus, the purpose of this study is to propose a reinforcement plan for the ’Smart Seoul’ portal to develop into a cooperative, participatory, and network governance. We select four representative smart city portals from Barcelona, Amsterdam, Columbus, and Singapore and evaluate their main features and roles. We sort the features analyzed in each portal based on certain governance strategies, employing their key features as part of our evaluation criteria model. These evaluation criteria are used to analyze the ‘Smart Seoul’ portal and create a strengthening plan. The plan comprises a set of actions intended to improve the portal’s capabilities in terms of disclosure of information, the participation of stakeholders, and civil petition services. When this plan is implemented, the resulting optimal information disclosure through the ‘Smart Seoul’ portal will ensure the transparency of Seoul’s administration and create an environment in which citizens can actively participate in solving urban problems and making decisions. In addition, the results of this study will be an important guideline for the design and operation of smart city portals, and the catalogs for key features are expected to be used to make smart city portal design regulations in the future. Full article
Show Figures

Figure 1

14 pages, 1008 KiB  
Article
Utility Method as an Instrument of the Quality of Life Assessment Using the Examples of Selected European Cities
by Piotr Przybyłowski, Adam Przybyłowski and Agnieszka Kałaska
Energies 2021, 14(10), 2770; https://doi.org/10.3390/en14102770 - 12 May 2021
Cited by 13 | Viewed by 2594
Abstract
Improving quality of life still remains the main goal of strategic documents and is promoted by leaders on the global, national, regional, and local levels. Moreover, this ambitious challenge should be consistent with the principles of sustainable development, including the social, economic, and [...] Read more.
Improving quality of life still remains the main goal of strategic documents and is promoted by leaders on the global, national, regional, and local levels. Moreover, this ambitious challenge should be consistent with the principles of sustainable development, including the social, economic, and environmental aspects. The ISO 37120 indicators within the World Council on City Data (WCCD) database may be used to monitor the urban performance over time. However, the interpretation of the results is not always easy and sometimes requires a complex analysis. The aim of this paper was to investigate the possibility of illustrating in a transparent way the urban quality of life using the utility method. This study also presents that this method may facilitate making data-driven decisions on urban management, planning and investment. Thus, it may be useful for decision makers and help cities and communities of all sizes to become more sustainable, safe and resilient, prosperous, inclusive, and smart. The analysis has been carried out using the examples of selected European cities: Amsterdam, Gdynia, London, and Zagreb. The hypothesis reads as follows: it is possible to use the total and partial utility method in order to assess the level of urban quality of life with regard to the three dimensions of sustainable development in order to monitor progress and results and prioritize and implement the changes within urban policy. Research results indicate that there are significant differences between the compared cities within the economic, social, and ecological aspects. This analysis may constitute an introduction to the development of more complex models in the future. Full article
(This article belongs to the Special Issue Regional Economic Adaptability and Sustainability Transition)
Show Figures

Figure 1

24 pages, 1531 KiB  
Article
Classifying Pathways for Smart City Development: Comparing Design, Governance and Implementation in Amsterdam, Barcelona, Dubai, and Abu Dhabi
by Negar Noori, Thomas Hoppe and Martin de Jong
Sustainability 2020, 12(10), 4030; https://doi.org/10.3390/su12104030 - 14 May 2020
Cited by 103 | Viewed by 14008
Abstract
The emergence of the Internet of Things (IoT) as the new paradigm of Information and Communication Technology (ICT) and rapid changes in technology and urban needs urge cities around the world towards formulating smart city policies. Nevertheless, policy makers, city planners, and practitioners [...] Read more.
The emergence of the Internet of Things (IoT) as the new paradigm of Information and Communication Technology (ICT) and rapid changes in technology and urban needs urge cities around the world towards formulating smart city policies. Nevertheless, policy makers, city planners, and practitioners appear to have quite different expectations from what smart cities can offer them. This has led to the emergence of different types of smart cities and pathways of development. This paper aims to answer the research question: When comparing a selection of smart city projects, can we classify pathways for their implementation? We do this by using a cross-case research design of four cities to explore commonalities and differences in development patterns. An input-output (IO) model of smart city development is used to retrieve which design variables are at play and lead to which output. The four cases pertain to the following smart city projects: Smart Dubai, Masdar City, Barcelona Smart City, and Amsterdam Smart City. Our analysis shows that Amsterdam is based on a business-driven approach that puts innovation at its core; for Masdar, technological optimism is the main essence of the pathway; social inclusion is the focus of Barcelona Smart City; and visionary ambitious leadership is the main driver for Smart Dubai. Based on these insights, a classification for smart city development pathways is established. The results of the present study are useful to academic researchers, smart city practitioners, and policy makers. Full article
(This article belongs to the Special Issue Governance of Technology in Smart Cities)
Show Figures

Figure 1

11 pages, 92 KiB  
Article
Do Smart Cities Produce Smart Entrepreneurs?
by Sabrina Sauer
J. Theor. Appl. Electron. Commer. Res. 2012, 7(3), 63-73; https://doi.org/10.4067/S0718-18762012000300007 - 1 Dec 2012
Cited by 48 | Viewed by 1137
Abstract
Living Labs aim to engage in user-centered design practices where users are included in their daily life environment as innovative agents. However, empirical insights in end user engagement in Living Lab practices are currently lacking. This article focuses on opening up this black [...] Read more.
Living Labs aim to engage in user-centered design practices where users are included in their daily life environment as innovative agents. However, empirical insights in end user engagement in Living Lab practices are currently lacking. This article focuses on opening up this black box of user engagement by analyzing the involvement of a group of entrepreneurs in a Living Lab smart city pilot in Amsterdam, the Climate street. The goal of the article is to analyze how and to what extent the Climate street enabled the involved entrepreneurs to engage in bottom up innovation. Theoretically, the article explores this pilot from a Science and Technology Studies perspective, specifically its notion of the socio-technical network. The article concludes that user innovativeness was limited by the pre-configuration of the entrepreneur as lay tester rather than as an active user-innovator. Furthermore, it is suggested that the inherent tension in Living Lab practices between configuring users and actual user practices hampers user innovativeness in general. Granting users more agency and opening up Living Lab practices to daily life dynamics stimulates the transition from tester to innovator in a daily life setting and subsequently makes entrepreneurs more readily smart. Full article
Back to TopTop