Special Issue "9th International Conference on Communication in Veterinary Medicine (ICCVM)"

A special issue of Veterinary Sciences (ISSN 2306-7381).

Deadline for manuscript submissions: closed (31 December 2020) | Viewed by 4002

Special Issue Editors

Ross University School of Veterinary MedicineSimulation Lab P.O. Box 334 Basseterre, St. Kitts, West Indies
Interests: clinical communication; medical education; simulation; assessment; human–animal bond; diversity; one-health approach
Special Issues, Collections and Topics in MDPI journals
Faculty of Veterinary Medicine, University of Calgary, 2500 University Dr. NW, Calgary, AB T2N 1N4, Canada
Interests: clinical communication; veterinary education; assessment; animal welfare; population health; epidemiology
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

The practice of excellent veterinary medicine is inextricably linked with skilled communication: you cannot have one without the other. This is true no matter what role you play in the profession of veterinary medicine, no matter whether you work in urban or rural settings, primary or specialty care, small animal, equine, production animals, avian–exotics or public health. The research evidence to date confirms that the achievement of a number of outcomes in veterinary medicine is highly dependent on communication competence. The evidence in favor of the significance of communication to the veterinary profession is too strong to refute and identifies clinical communication as a vital competency for good practice and patient care.

Over the last several years, interest in communication in veterinary medicine and education has increased across veterinary practitioners, researchers, educators, students, industry, and various organizations and councils on veterinary education. Considering the findings regarding the relationship between communication and many important outcomes, it is not surprising that communication must be and is starting to be taught with as much rigor as medical technical knowledge, clinical reasoning, physical examination, and other procedural skills.

At the helm of early research regarding communication in practice settings and veterinary education, the first International Conference on Communication in Veterinary Medicine (ICCVM) was held in 2004 in Ontario, Canada. The 2004 meeting and the five meetings thereafter brought together researchers, educators, practitioners, industry partners, social workers, lawyers, psychologists, physicians, and others. This critical mass of people has served as a compass and guide to moving communication forward to promote the health and well-being of the veterinary profession.

The ICCVM is the communication conference with thought-provoking keynotes, experiential workshops, and podium and poster presentations. The meeting has endeavored, with great success, to link current research in veterinary communication to practical applications in veterinary–client interactions, veterinary team dynamics, and veterinary communication education and curriculum development.

ICCVM 2020 expands its scope to invite educators, researchers, and practitioners who work to enhance communication between human and veterinary medicine in support of One-Health initiatives. The 9th ICCVM, and that which this Special Issue of Veterinary Science will highlight will include communication research conducted over the past few years, educational research, and methods of teaching and assessing communication competence. Participants will be a diverse, progressive interdisciplinary group of veterinary professionals, veterinary medical educators, and researchers.

Conference Website:

Assoc. Prof. Dr. Elpida Artemiou
Prof. Dr. Cindy Adams
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Veterinary Sciences is an international peer-reviewed open access monthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2600 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.


  • Veterinarian–client–patient communication
  • Interprofessional communication
  • Research, education or practice initiatives to enhance communication between human and veterinary medicine
  • Teaching and assessing clinical communication skills
  • Basic and applied research in veterinary and medical communication
  • Communication research methods
  • Communication, well-being, and resilience in healthcare
  • Authentic, affirmative, and courageous presence
  • High performance health care
  • Relationship-centered care
  • Cross-cultural communication
  • Narrative medicine
  • Interprofessional communication teaching and learning
  • One health communication
  • How to sustain a communication program
  • Ethical communication issues
  • Client / Patient participation and perspective
  • Application and maintenance of communication skills learned in training programs
  • Leading change in education and practice
  • Collegial communication
  • Team communication
  • Technology and clinical communication

Published Papers (1 paper)

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15 pages, 589 KiB  
Co-Produced Care in Veterinary Services: A Qualitative Study of UK Stakeholders’ Perspectives
Vet. Sci. 2020, 7(4), 149; https://doi.org/10.3390/vetsci7040149 - 01 Oct 2020
Cited by 4 | Viewed by 3407
Changes in client behaviour and expectations, and a dynamic business landscape, amplify the already complex nature of veterinary and animal health service provision. Drawing on prior experiences, veterinary clients increasingly pursue enhanced involvement in services and have expectations of relationship-centred care. Co-production as [...] Read more.
Changes in client behaviour and expectations, and a dynamic business landscape, amplify the already complex nature of veterinary and animal health service provision. Drawing on prior experiences, veterinary clients increasingly pursue enhanced involvement in services and have expectations of relationship-centred care. Co-production as a conceptualisation of reciprocity in service provision is a fundamental offering in the services sector, including human medicine, yet the role of co-production in veterinary services has been minimally explored. Utilising a service satisfaction framework, semi-structured interviews (n = 13) were completed with three veterinary stakeholder groups, veterinarians, allied animal health practitioners, and veterinary clients. Interview transcript data were subject to the qualitative data analysis techniques, thematic analysis and grounded theory, to explore relationship-centred care and subsequently conceptualise co-production service for the sector. Six latent dimensions of service were emergent, defined as: empathy, bespoke care, professional integrity, value for money, confident relationships, and accessibility. The dimensions strongly advocate wider sector adoption of a co-produced service, and a contextualised co-production framework is presented. Pragmatic challenges associated with integration of active veterinary clients in a practitioner–client partnership are evident. However, adopting a people-centric approach to veterinary services and partnerships with clients can confer the advantages of improved client satisfaction, enhanced treatment adherence and outcomes, and business sustainability. Full article
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