Total Quality Management and Sustainability: Digital Quality Management and Quality Ecosystem
A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Sustainable Management".
Deadline for manuscript submissions: closed (1 September 2024) | Viewed by 6589
Special Issue Editors
Interests: quality management theory and applications; industrial engineering; manufacturing and service systems management
Special Issue Information
Dear Colleagues,
The unprecedented global VUCA (volatile, uncertain, complexed and ambiguous) environment has posed a wide range of threats and hazards to organizations. In response to internal and external drivers of the VUCA, total quality management (TQM) practices serve as guarantees of normal organizational functioning, achievements of performance excellence and cornerstones of sustainable development. While the ubiquity of big data is challenging the old wisdoms of quality management and sustainability ideas from digital and ecosystem-level perspectives, it also arms organizations with tremendous information resources to support their managerial decisions. Since the intertwined organizational activities result in high-level interdependence among organizations, international standards require managers to invest in sustainability from the ecosystem perspective. Implementations of QEODS, namely, quality (ISO: 9000), environment (ISO: 14000), occupational health (ISO: 45001), data security (ISO: 27001), and social responsibility (SA: 8000) become the path for organizations to gain sustainable competitiveness. To seize the opportunity and build sustainable organizations, it is fundamentally critical to clarify the effectiveness of TQM practices in VUCA environments, design proactive QEODS implementations for organizations, and print a practical roadmap of quality ecosystems.
This Special Issue aims to collect high-quality papers covering various aspects of total quality management and sustainability, including but not limited to the roles of data-driven TQM methods in sustainable business excellence, identifications of digital TQM dimensions in sustainable organizations, business TQM practice and environmental, social and governance (ESG) performance, information technologies usage and TQM innovations for business sustainability, strategies of digital quality management decisions, and sustainable quality ecosystem design. We welcome original papers related to these and other aspects of TQM and sustainability, without any limitations in terms of research methodologies.
Prof. Dr. Qin Su
Dr. Chenglong Li
Guest Editors
Manuscript Submission Information
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Keywords
- total quality management
- sustainable organizations
- data-driven quality and sustainable decisions
- business sustainability and ESG performance
- digital quality management
- quality ecosystem
- QEODS implementations
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