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Value Co-creation in Product/Service Development for Sustainability

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A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Sustainable Products and Services".

Deadline for manuscript submissions: closed (19 October 2023) | Viewed by 9895

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Special Issue Editors

Dr. Xiuli Geng

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Guest Editor

Industrial Engineering, University of Shanghai for Science and Technology, Shanghai, China
Interests: product/service innovation; data-driven product/service development; fuzzy theory

Dr. Yupeng Li

E-Mail Website
Guest Editor

Department of Industrial Engineering, China University of Mining and Technology, Xuzhou, China
Interests: product/service innovation; data-driven product/service development; product evolution; engineering decision making
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

Value co-creation is a dynamic process in which enterprises meet customers’ individual needs and realize value sharing among stakeholders through resource integration and value exchange. The potential benefits of value co-creation to business and society have proven to be effective and successful in promoting sustainability. The core of value co-creation is to strengthen the interaction of information and resources with other stakeholders in product/service development. Digital transformation is changing our society and the way in which businesses and customers interact. With the rapid development of social networks and electronic commerce (e-commerce), a growing number of online reviews are being posted on the Internet daily. User-generated content in sharing ideas and opinions has become an important source of product/service development. With the development of digital technologies (such as digital twins and the Internet of Things), smart products and e-services are developing rapidly. Digital technologies facilitate the collection of product/service operation data to support product redesign and dynamic service design. In addition, some new business strategies have emerged, i.e., smart product service system (Smart PSS). Information technologies play a critical role in creating value in supporting product/service design and development.

The Special Issue, “Value Co-creation in Product/Service Development for Sustainability” aims to attract submissions contributing to the technologies, decision-making approaches, and strategies used in value co-creation in product/service development for sustainability.

For this Special Issue, original research articles and reviews are welcome. Research areas may include (but not limited to) the following:

Value co-creation strategies and game theory;
Sustainability evaluation in product/service design;
Information technologies/platforms for supporting value co-creation;
Smart product service systems;
Online text mining and sentiment analysis for product/service development;
Data-driven product/service development;
Product/service redesign;
Smart product design and development;
Recommender systems.

We look forward to receiving your contributions.

Dr. Xiuli Geng
Dr. Yupeng Li
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

value co-creation
sustainability
smart product service systems
product development
data mining
recommender systems
digital technologies
sentiment analysis

Published Papers (3 papers)

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Research

22 pages, 655 KiB

Open AccessArticle

Evaluation of Green Industry Innovation Efficiency Based on Three-Stage DEA Model: A Case Study of Chinese Information Technology Industry

by Yongli Zhang, Yihui An and Yan Wang

Sustainability 2023, 15(8), 6368; https://doi.org/10.3390/su15086368 - 07 Apr 2023

Cited by 4 | Viewed by 1418

Abstract

The information technology industry as a new engine driving China’s economy has made more and more contributions to Chinese sustainable development. At present, it has overtaken real estate as the new cradle of Chinese billionaires. The information technology industry not only has its own characteristics of high economic, social benefits, and small impact on the ecological environment, but also can enable the green development of the economy and society. So it is the core industry to support the realization of the “double carbon” goal. This paper evaluated the innovation efficiency of 80 enterprises in the software and information technology service from 2017 to 2018 by constructing a three-stage DEA model. It puts forward countermeasures, which points out the direction for the development of environmental protection and green low-carbon industry. Empirical results show that environmental variables have different effects on innovation efficiency. After excluding the influence of environmental and random factors, the increase in innovation efficiency, while generally significant, is not high. Low innovation efficiency is caused by both pure technical efficiency and scale efficiency, especially pure technical efficiency. Enterprises’ adjusted scale returns are mostly increasing; the innovation investment scale is not optimal. Regional differences of enterprise innovation exist; the East and Midwest have obvious polarization both in quantity and quality. These results quantify the effect of the factors affecting enterprise innovation efficiency and put forward policies and suggestions for promoting the development of China’s information technology industry accordingly. Full article

(This article belongs to the Special Issue Value Co-creation in Product/Service Development for Sustainability)

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25 pages, 1243 KiB

Open AccessArticle

Sustainable Performance through Digital Supply Chains in Industry 4.0 Era: Amidst the Pandemic Experience

by Sudhanshu Joshi and Manu Sharma

Sustainability 2022, 14(24), 16726; https://doi.org/10.3390/su142416726 - 13 Dec 2022

Cited by 9 | Viewed by 3286

Abstract

Amidst the COVID-19 pandemic disruption, industry 4.0 technologies (I4TEs) and digital supply chains (DSCs) are reinforcing businesses to gain economic stability and agility to enrich their sustainable performance (S.P.). Survey methods have been deployed based on the constructs obtained from the literature. Data collection through a survey resulted in 202 valid responses. Confirmatory factor analysis (CFA) confirms the constructs and the mediating effect of the DSCs through partial least squares structural equation modeling (PLS-SEM). The study is among the few studies that examine the I4TE impact on DSCs and S.P. The results show that industry 4.0 technologies enhance the sustainable performance of firms. Results also show a complete mediation of DSCs on the inter-relationship between I4TEs and S.P. Those DSCs with I4TE inclusion can transform an organization’s strategic decision-making. For the authors, this study is the first of its kind. Although some of the literature explored different aspects of the concept of industry 4.0 and digitalizing supply chains, studies have yet to specifically evaluate the potential impacts of digital supply chains on sustainable performance. The novelty of DSCs is their support of firms in improving their preparedness, agility, and transparency to strengthen their sustainable performance. These DSCs will provide agile, collaboration, responsiveness, end-to-end visibility, and resilient supply chains to diminish supply risk and enrich preparedness and responsiveness to recuperate quickly from uncertainty amidst the pandemic. The study will help managers re-designing their strategic planning, resulting in new cost reduction and resilience models for supply chains. The study calls for firms to employ multiple DSCs once they have set clear strategic priorities. The overall findings of the work fill the literature gaps of studies in the digitalization of supply chains. Full article

(This article belongs to the Special Issue Value Co-creation in Product/Service Development for Sustainability)

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26 pages, 21676 KiB

Open AccessArticle

Research on the Evolution of Consumers’ Purchase Intention Based on Online Reviews and Opinion Dynamics

by Na Zhang, Ping Yu, Yupeng Li and Wei Gao

Sustainability 2022, 14(24), 16510; https://doi.org/10.3390/su142416510 - 09 Dec 2022

Cited by 4 | Viewed by 4401

Abstract

Due to the development of the e-commerce platform and the internet technology, the inclination of consumers for online shopping is shooting up. To lure consumers and gratify consumers, it’s necessary for enterprise to explore and excavate the purchase intention evolution mechanism so that enterprises can customize the marketing strategies and get consumers to purchase products. Previous studies have shown that consumers’ purchase intention is influenced significantly by online reviews. However, the mechanism by which consumers’ real purchase intentions change when they refer to online reviews is unclear. In fact, the process that consumers browse online reviews is truly an opinion interaction process between recipients (consumers who buy goods) and reviewers (consumers who post online reviews). Interaction between opinions may lead to changes in consumers’ purchase intentions. Therefore, an opinion dynamics model, the Deffuant–Weisbuch (D-W) model, is introduced and improved to explore the dynamic evolution of consumers’ purchase intention. Firstly, online reviews are executed. Then, fuzzy quantification of sentimental opinion values is performed through trapezoidal fuzzy numbers. Secondly, the improved D-W model is constructed considering the influence of the personality of recipients and the professionalism of reviewers on opinion interaction and the “negative bias” mechanism. Finally, a case study is constructed with online reviews of a cell phone by using the above method. In addition, sensitivity analyses are conducted for the personality coefficient of recipients, professionalism of reviewers, and size of heterogeneous consumers, respectively, through which, the validity of the proposed method is expounded. This study not only contributes to an in-depth discussion about the influencing factors of purchase intention, but also provides references for enterprises to better utilize online reviews to promote products and attract consumers. Full article

(This article belongs to the Special Issue Value Co-creation in Product/Service Development for Sustainability)

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