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Intelligent System and Application Improving Enterprise’s Sustainable Development

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A special issue of Sustainability (ISSN 2071-1050).

Deadline for manuscript submissions: closed (30 September 2023) | Viewed by 6288

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Special Issue Editor

Prof. Dr. Fu-Hsiang Chen

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Guest Editor

Department of Accounting, Chinese Culture University, Taipei 11114, Taiwan
Interests: sustainability accounting standard board(SASB); corporate sustainability reports; multiple rule/rough‑based decision‑making; machine learning; data mining; text mining

Special Issue Information

Dear Colleagues,

The global COVID-19 epidemic and extreme climate change events have brought about increasing financial losses all over the world, and coupled with the continuous changes in global political and economic situations, they have introduced significant challenges to the sustainable operation of enterprises. In this changeable and challenging environment, companies are actively implementing ESG that considers the environment, society, and corporate governance, which can strengthen risk management, respond to sustainable transformation early, and often find new opportunities for the future of the company. Intelligent systems (ISs) can be applied to all aspects of human enterprises, such as business and finance, manufacturing and supply chains, media, the Internet, etc. ISs help companies to focus on sustainable issues related to the industry and identify risks that must be managed by highlighting industry characteristics and standardizing index measurement methods; they also show the long-term sustainable value that enterprises can create by focusing on environmental and social issues and truly provide useful information for decision making.

In light of this situation, authors are invited to submit high-quality research articles on the subject of decision making in intelligent systems and applications, improving the sustainable development of enterprises. In this Special Issue, original research articles and reviews related to the keywords below are welcomed.

We look forward to receiving your contributions.

Prof. Dr. Fu-Hsiang Chen
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

sustainable enterprise
corporate sustainability reports
intelligent applications
multiple rule/rough‑based decision making
machine learning
data mining
text mining

Published Papers (3 papers)

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Research

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16 pages, 2252 KiB

Open AccessArticle

A Systems Thinking Approach to Improve Sustainability in Software Engineering—A Grounded Capability Maturity Framework

by Gopalakrishnan Sriraman and Shriram Raghunathan

Sustainability 2023, 15(11), 8766; https://doi.org/10.3390/su15118766 - 29 May 2023

Cited by 3 | Viewed by 2647

Abstract

Sustainability has become a critical issue for the software industry as the environmental impact of software development and use increases. To address this issue, organizations need a framework for developing and accessing sustainable software practices. In this study, we reviewed the existing literature, models, and practices in this domain as well as carried out surveys and interviews to understand the reality, practices, and challenges on the ground. We identified a set of research questions to discover why sustainability is important, what actions can be taken to improve it, and how and when they can be implemented. This study highlighted the limitations of existing models and the need to address the research gaps. Existing research is limited by a narrow focus on specific domains such as the environment and energy or a specific phase of software development. We aim to address these through the proposed comprehensive software sustainability capability framework (SSCF), which provides a “ready reckoner”, allowing any organization to assess their current software sustainability and the capabilities and metrics they could focus on to improve sustainable software maturity. This paper also provides detailed assessment criteria, metrics, and a roadmap that can be used by any software organization to enhance their sustainability. Full article

(This article belongs to the Special Issue Intelligent System and Application Improving Enterprise’s Sustainable Development)

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19 pages, 2094 KiB

Open AccessArticle

The Key Factors for Sustainability Reporting Adoption in the Semiconductor Industry Using the Hybrid FRST-PSO Technique and Fuzzy DEMATEL Approach

by Jeng-Bang Wang, Guan-Hua Wang and Chung-Ya Ou

Sustainability 2023, 15(3), 1929; https://doi.org/10.3390/su15031929 - 19 Jan 2023

Cited by 1 | Viewed by 2084

Abstract

The proliferation of sustainability reporting (SR) is in response to environmental and social responsibility, but investors are increasingly concerned over the effects of sustainability reporting in corporate sustainability. The Sustainability Accounting Standard Board (SASB)’s sustainability standards are acknowledged as the main framework for implementing this activity, yet the influencing factors among sustainability reports highly correlate and are diverse and complicated, especially in the semiconductor industry, which is the key driving force for economic development in China. To exploit and evaluate those key factors, this research introduces a hybrid model that integrates fuzzy rough set theory with particle swarm optimization (FRST-PSO) and a fuzzy decision-making trial and evaluation laboratory (fuzzy DEMATEL). FRST-PSO is adopted to filter out redundant and irrelevant factors, and the selected results are then inserted into fuzzy DEMATEL to depict the opaque relationships and set up a prioritization strategy for improvement among the factors. According to the findings on the magnitude of the impact, the priorities for improvement are environment, human capital, social capital, leadership and governance, and business model and innovation. Based on the results, an optimal and practical solution is proposed as the basis for information disclosure of sustainability reporting for the semiconductor industry. Full article

(This article belongs to the Special Issue Intelligent System and Application Improving Enterprise’s Sustainable Development)

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Review

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31 pages, 678 KiB

Open AccessReview

A Conceptual Framework Based on PLS-SEM Approach for Sustainable Customer Relationship Management in Enterprise Software Development: Insights from Developers

by Kausar-Nasreen Khattak, Zohaib Hassan, Syed Shehryar Ali Naqvi, Muhammad Abbas Khan, Faiza Qayyum and Inam Ullah

Sustainability 2024, 16(6), 2507; https://doi.org/10.3390/su16062507 - 18 Mar 2024

Viewed by 981

Abstract

Due to its significant relevance in outsourcing, the global software industry, such as enterprise software development organizations, accepted the implementation of global software development (GSD). Customers play a pivotal role in any industry, and effective customer relationship management (CRM) is instrumental in ensuring client satisfaction while developing software projects. However, software organizations operating globally often need more insight into their customers’ perspectives. These challenges give rise to a major combination for the success of the GSD projects. Organizations working globally face the key challenge of the implementation of CRM. The main objective of this paper is to investigate and understand the challenges faced by global software development organizations when implementing customer relationship management (CRM) in their enterprise software projects. This paper aims to assess how these CRM implementation challenges impact the value of enterprise software products in the context of global software development (GSD). To achieve this objective, the study employs the partial least squares-structural equation modeling (PLS-SEM) approach and conducts a systematic literature review (SLR) to identify relevant challenges. Additionally, this paper presents a conceptual framework based on the identified challenges and validates it through surveys and qualitative research with software outsourcing companies in Pakistan. The research provides valuable insights from the perspective of software developers and aims to offer practical guidance for the successful application of CRM in outsourcing. Full article

(This article belongs to the Special Issue Intelligent System and Application Improving Enterprise’s Sustainable Development)

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