Social Computing for Knowledge Management

Dear Colleagues,

Knowledge Management (KM) was introduced in the 1990s, in consequence of the recognition that the value of enterprises is determined by the knowledge they produce and transform, at least as much as by the material goods and the financial assets that they possess. Therefore, organizational knowledge, to be maximized, best exploited, maintained, and increased over time, must be appropriately managed. Foremost among the concepts that emerged at this stage were the dual ones of "tacit knowledge" and of "explicit knowledge" and the knowledge life-cycle, which concerns the transformation of tacit knowledge into explicit knowledge and vice versa, and thus highlights the dynamism and the fluidity of knowledge compared to the static nature of traditional corporate assets. However, even if aimed at capturing organizational fluidity at the very time of its inception, KM was superimposed with the information technology characteristic of the 1990s, strongly oriented towards hierarchical control and rigidly structured processes. This created an inherent contradiction and partially hindered the effectiveness of KM methodologies. We are now midway of the second decade of the new century, and, in the meantime, many things have happened in the direction of Social Computing. In particular there has been the first wave of the Web, and then Web 2.0, the blogosphere and, most of all, social networks. These new ways of social interaction through computer systems are transferable from the general context of the Internet to corporate intranets, where they provide support to KM through an IT finally appropriate to the fluid and social nature of organizational knowledge. This Special Issue seeks submissions offering research results and case studies that advance the state of the art of the methodologies aimed at the application of Social Computing to the support of Knowledge Management and that are concerned with (but not limited to) the following topics:

Prof. Dr. Remo Pareschi
Guest Editor

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• corporate social media
• corporate wikis
• corporate storytelling
• enterprise crowdsourcing
• enterprise ecosystems
• enterprise social networks
• knowledge life-cycle
• knowledge management
• organizational social network analysis
• sentiment analysis
• social capital
• social computing
• social software
• topic analysis