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Open AccessConcept Paper

How Thumbelina Knows

Department of Informatics Systems and Communication (DISCo), University of Milano—Bicocca, 20126 Milano, Italy
Academic Editor: Remo Pareschi
Informatics 2016, 3(4), 22;
Received: 3 August 2016 / Revised: 19 October 2016 / Accepted: 31 October 2016 / Published: 16 November 2016
(This article belongs to the Special Issue Social Computing for Knowledge Management)
PDF [262 KB, uploaded 7 December 2016]


In this paper, I take the book by Michel Serres, “Thumbelina”, as an occasion for reflection on the conceptual basis of knowledge management, as was built by Nonaka and co-workers. The direct access to knowledge that Thumbelina practices together with her peers is, in fact, for me, and is a good observation point to bring Nonaka’s reflection further towards the discovery of a new understanding of knowledge and knowing processes. If the digital revolution is the third step, after writing and printing, regarding the soft changes in the relations between human beings and knowledge, then it highlights the urgent problem of deepening our understanding of what knowledge and intelligence are, changing our practices at the educational level, and designing new digital tools to support our knowledge management processes. View Full-Text
Keywords: knowledge management; tacit knowledge; explicit knowledge knowledge management; tacit knowledge; explicit knowledge

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De Michelis, G. How Thumbelina Knows. Informatics 2016, 3, 22.

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