Smart Facilities Management: Aligning Core Business with Effective Building Management

A special issue of Buildings (ISSN 2075-5309). This special issue belongs to the section "Construction Management, and Computers & Digitization".

Deadline for manuscript submissions: 30 November 2025 | Viewed by 4179

Special Issue Editors


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Guest Editor
Department of Building Environment and Energy Engineering, Faculty of Construction and Environment, The Hong Kong Polytechnic University, Hong Kong, China
Interests: facilities management; built environment–human interactions
Special Issues, Collections and Topics in MDPI journals

E-Mail Website
Guest Editor
Department of Building and Real Estate, Hong Kong Polytechnic University, 11 Yuk Choi Rd, Hung Hom, Hong Kong, China
Interests: project performance; evaluation; decision makings; adaptation and conversion; sustainability
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

This Special Issue invites submissions that explore the intersection between smart facilities management (FM) and business strategy. The aim is to highlight how cutting-edge FM technologies such as the IoT and AI can enhance business efficiency, productivity, and sustainability. Contributions are expected to cover a range of topics including the impact of technological integration on business outcomes, the strategic alignment of FM with business objectives, and the role of sustainable practices in boosting economic performance. This Special Issue will provide discussion on how smart FM contributes to workplace innovation, employee well-being, risk management, and compliance, emphasizing how well-managed facilities can support broader business goals. Submissions can include original research, case studies, and reviews that provide insights into the synergy between smart FM and corporate strategy, demonstrating how advanced management of facilities can transform business operations across various sectors. We seek to provide a comprehensive overview of how strategic facilities management can drive significant business advantages, fostering a deeper understanding of its critical role in organizational success. This is a call to scholars and practitioners alike to contribute to this evolving discussion, which is pivotal in today's technology-driven market landscape.

Dr. Cynthia Hou
Dr. Michael Sing
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Buildings is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2600 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • smart facilities management
  • business strategy
  • risk management
  • workplace innovation
  • occupant well-being
  • technological integration
  • sustainability

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Published Papers (2 papers)

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Research

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30 pages, 2555 KB  
Article
Developing Critical Success Factors (CSF) for Integrating Building Information Models (BIM) into Facility Management Systems (FMS)
by Ahmad Mohammad Ahmad, Shimaa Basheir Abdelkarim, Mohamed Adalbi, Rowaida Elnahhas and Khalid Naji
Buildings 2025, 15(19), 3434; https://doi.org/10.3390/buildings15193434 - 23 Sep 2025
Viewed by 224
Abstract
Current practices in the construction industry could negatively affect the long lifecycle of building management due to the lack of information and stakeholder management. The purpose of this paper is to identify the critical success factors (CSFs) of integrating BIM models into facility [...] Read more.
Current practices in the construction industry could negatively affect the long lifecycle of building management due to the lack of information and stakeholder management. The purpose of this paper is to identify the critical success factors (CSFs) of integrating BIM models into facility management systems (FMS). This paper conducted a series of semi-structured interviews with industry experts in the FM sector. It used a structured questionnaire to identify the hierarchy arrangement of the identified CSFs using statistical analogies. The findings demonstrated a robust consistency with significant correlation, alongside a strong correlation established using Spearman’s rank correlation coefficient and strong agreement using Kendall coefficient. Additionally, the Relative Importance Index (RII) was employed to prioritize factors according to the professionals’ assessments, yielding the subsequent impact ranking: (1) define the OIR, AIR, and FM information requirements; (2) acquire correct files, data, and formats; and (3) update of information requirements during the defect liability period (DLP). These findings would help in assisting the management of information during FM operations by establishing clear guidelines to be added into the EIR in the early project initiation stages for a successful integration of BIM-FMS for more efficient life cycle management, operation, and maintenance by the FM. Full article
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Review

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18 pages, 1027 KB  
Review
Transformative Response in Office Workplace: A Systematic Review of Post-Pandemic Changes
by Huiying (Cynthia) Hou and Michael (Chun Pong) Sing
Buildings 2025, 15(9), 1519; https://doi.org/10.3390/buildings15091519 - 1 May 2025
Viewed by 2877
Abstract
The COVID-19 pandemic has significantly redefined the workplace dynamics, necessitating a pivotal shift from traditional on-site work to remote work and hybrid models, leading to further transformations in office design and operational strategies. Through a systematic review of the literature published from 2020 [...] Read more.
The COVID-19 pandemic has significantly redefined the workplace dynamics, necessitating a pivotal shift from traditional on-site work to remote work and hybrid models, leading to further transformations in office design and operational strategies. Through a systematic review of the literature published from 2020 to 2025, this study explores the multifaceted impacts of workplace management transformations. Key major trends include the following: (1) the accelerated adoption of digital technologies; (2) a shift towards hybrid work models; and (3) the integration of health, safety, and sustainability practices in workplace design and operation. By drawing these trends together, this study reveals a permanent shift in how organizations approach workplace management, prioritizing flexibility, resilience, and technology integration to support a diverse and evolving workforce. This research contributes to growing body of literature on post-pandemic workplace strategies, contributing original insights that could shape future organizational policies and enhance workplace design and functionality. Full article
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