Tourist Destination Management in Times of Change: Emerging Issues

A special issue of Administrative Sciences (ISSN 2076-3387).

Deadline for manuscript submissions: closed (30 June 2022) | Viewed by 20525

Special Issue Editors


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Guest Editor
Department of Business Studies and Tourism, Institute of Social Research and Tourism University of La Laguna, 38071 La Laguna, Spain
Interests: e-tourism; smart tourism; strategic management
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Guest Editor
Department of Theories and Analysis of Communication, Faculty of Information Science, Complutense University of Madrid, Madrid, Spain
Interests: tourism marketing; public relations; ICT; neuromarketing; neurocommunication; gender; use of social networks; communication
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
Department of Business Management and Economic History, University of La Laguna, 38200 Santa Cruz de Tenerife, Spain
Interests: leadership; human behavior in tourism; tourism loyalty
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

The tourism industry has suffered enormously from the impact of the pandemic that we have experienced in recent months. The need for a real understanding of the changes and the necessary approaches to face the uncertainties that surround global tourism has led us to this Special Issue of Administrative Sciences.

Tourist destinations and their management have had to bear the cost of learning how to operate and how to stay resilient and make the right decisions in all their tourism policies in order to survive in these last few months.

We invite research papers and case studies with a focus on a wide range of topics that address the principles and practices of tourist destination management. Potential works may address the following lines but are not limited to them:

  • Time of change and transformation of tourist destination
  • Strategic issues in tourist destinations in times of change
  • A review of tourism literature about tourist destinations
  • Strategic innovation for tourist destinations based on convergence of technology
  • Tourist destinations and responsible tourism demand
  • New methods/research of scanning the environment for tourist destinations
  • Strategies to overcome the damage caused by the pandemic in tourist destinations
  • How governments hinder and help efforts toward tourist destination development
  • Smart tourism in the new era of tourist destinations
  • New leadership for tourist destinations
  • Tourist destination and health
  • Tourist destination and digital tourism
  • Other related topics

Prof. Dr. Eduardo Parra-López
Dr. Almudena Barrientos-Báez
Dr. José Alberto Martínez- González
Guest Editors

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Keywords

  • times of change in tourist destinations
  • strategic innovation
  • health
  • digital tourism
  • technological convergence
  • smart tourism

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Published Papers (4 papers)

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Research

26 pages, 1824 KiB  
Article
Are Image and Quality of Tourist Services Strategic Determinants of Satisfaction? Millennials’ Perspective in Emerging Destinations
by Irena Travar, Nikola Todorović, Sanja Pavlović and Eduardo Parra-López
Adm. Sci. 2022, 12(3), 88; https://doi.org/10.3390/admsci12030088 - 21 Jul 2022
Cited by 4 | Viewed by 3910
Abstract
This study aims to investigate the level of satisfaction of foreign tourists, specifically millennials, based on different dimensions of destination image and the quality of the tourist services in Belgrade, the capital of the Republic of Serbia, as an emerging destination. Despite the [...] Read more.
This study aims to investigate the level of satisfaction of foreign tourists, specifically millennials, based on different dimensions of destination image and the quality of the tourist services in Belgrade, the capital of the Republic of Serbia, as an emerging destination. Despite the tarnished image attached to the city after the Yugoslav Wars and the economic crisis in the 1990s, this emerging destination is becoming more popular among foreign visitors. A sample of 359 international tourists was surveyed. Structural equation modelling was used to test the relationships between the constructs. The results confirmed the positive effects of image and quality on satisfaction as well as a positive and direct effect of image on quality. Moreover, there was a partial mediation of quality between image and satisfaction. The findings have significant marketing and management implications for destination stakeholders. They provide useful insights for choosing effective strategies and an appropriate business tourism model in emerging destinations that can further help them to become more competitive. Full article
(This article belongs to the Special Issue Tourist Destination Management in Times of Change: Emerging Issues)
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17 pages, 329 KiB  
Article
Analysis of the Economic, Labour, and Management Effects of COVID-19 on Rural Accommodation: An Application to a Rural European Province (Cáceres, Spain)
by Marcelino Sánchez-Rivero, Mª Cristina Rodríguez-Rangel, Paloma García Cerro and Ana Mª Manjón García
Adm. Sci. 2022, 12(2), 57; https://doi.org/10.3390/admsci12020057 - 4 May 2022
Cited by 6 | Viewed by 2920
Abstract
The COVID-19 pandemic has changed the consumption habits of tourists to benefit sustainable destinations that are not overcrowded, such as rural tourism destinations. However, the periods of compulsory lockdown have had devastating effects on tourism businesses operating in rural areas and have even [...] Read more.
The COVID-19 pandemic has changed the consumption habits of tourists to benefit sustainable destinations that are not overcrowded, such as rural tourism destinations. However, the periods of compulsory lockdown have had devastating effects on tourism businesses operating in rural areas and have even jeopardised their economic viability. The aim of this article is to quantify in relative terms the effects that the period of compulsory lockdown in a markedly tourist country, such as Spain, between March and May 2020 has had on rural accommodation in one of the most rural provinces of Spain (Cáceres). Based on a random sample of 225 rural accommodation establishments and the consideration of various factors, statistical techniques of comparison of means and proportions were used to detect differences in the intensity of the effects of the compulsory lockdown on the economic-financial management, bookings, facilities, and input of rural accommodation establishments in the province. The results obtained show that the economic, labour, and management effects of the COVID-19 pandemic on rural tourism businesses in the province of Cáceres have been very substantial. In particular, the businesses with the highest level of tourist services on supply, i.e., those that, in addition to accommodation, also offer other tourist activities, have been the most affected. In view of this situation, urgent emergency measures have been put in place at a provincial level to alleviate the economic loss and the destruction of jobs caused by this pandemic. Full article
(This article belongs to the Special Issue Tourist Destination Management in Times of Change: Emerging Issues)
15 pages, 2048 KiB  
Article
Tourism Advertising in Times of Crisis: The Case of Spain and COVID-19
by Davinia Martín-Critikián, José Rodríguez-Terceño, Juan Enrique Gonzálvez-Vallés and Mónica Viñarás-Abad
Adm. Sci. 2021, 11(3), 101; https://doi.org/10.3390/admsci11030101 - 13 Sep 2021
Cited by 7 | Viewed by 4497
Abstract
The paralysis of tourist activity during the closure caused by the COVID-19 pandemic makes the communicative management of the crisis essential, especially for a country as reliant on tourism as Spain. The purpose of this research is to understand the values on which [...] Read more.
The paralysis of tourist activity during the closure caused by the COVID-19 pandemic makes the communicative management of the crisis essential, especially for a country as reliant on tourism as Spain. The purpose of this research is to understand the values on which the communicative campaigns disseminated during and at the end of the “state of alarm” are built by applying an analysis based on those proposed by several authors focused on brand aspects, transmitters, persuasive and communicative elements, coherence, communicative objectives, and messages. The results show the existence of a national dialogue from the local and regional to the state level that aims to reinforce the image of the country and its main tourist demands while seeking to raise awareness (promise of consumption), through a message of hope, recovery, health, but also of enjoying the life associated with the tourist pleasures that Spain offers. Full article
(This article belongs to the Special Issue Tourist Destination Management in Times of Change: Emerging Issues)
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17 pages, 317 KiB  
Article
Simulation of the Influence of External Factors on the Level of Use of the Regional Tourism Potential: A Practical Aspect
by Nestor Shpak, Oksana Muzychenko-Kozlovska, Maryana Gvozd and Włodzimierz Sroka
Adm. Sci. 2021, 11(3), 85; https://doi.org/10.3390/admsci11030085 - 20 Aug 2021
Cited by 21 | Viewed by 7178
Abstract
Today, the issue of development of the tourism industry is becoming increasingly relevant, as this industry is an important component of the economic system of each country. External factors have the most significant impact on the development of tourism: natural disasters, wars, economic [...] Read more.
Today, the issue of development of the tourism industry is becoming increasingly relevant, as this industry is an important component of the economic system of each country. External factors have the most significant impact on the development of tourism: natural disasters, wars, economic crises, and pandemics have had a destabilizing effect on the development of the tourism industry around the world. To avoid or reduce the impact of negative phenomena on the tourism industry of a particular country or region, it is crucial to predict the impact of external factors, identify the most important of them, and develop strategic measures to turn threats into opportunities. In the context of solving the mentioned problem, this study aims to model the impact of external factors on the level of use of tourism potential of the region. After all, tourist services and products of each country and region are unique, as they are formed under the influence of existing special natural resources, cultural heritage, environmental, social and other factors inherent only in them; and if in one country/region the influence of a certain factor can weaken the development of tourism, in another one—it can stimulate it. A method of comparison with the reference value and a method of calculating the integral indicator were used in the study. Based on the analysis, an integral indicator of the level of use of the tourist potential of the region was calculated and the method of assessing the impact of external factors on the level of tourist potential on the example of the Carpathian region of Ukraine was tested. Full article
(This article belongs to the Special Issue Tourist Destination Management in Times of Change: Emerging Issues)
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