Human Resource Management Innovation and Practice in a Digital Age

A special issue of Administrative Sciences (ISSN 2076-3387).

Deadline for manuscript submissions: closed (20 December 2024) | Viewed by 18160

Special Issue Editors


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Guest Editor
Faculty of Business and Law, Curtin University, Perth 6054, Australia
Interests: graduate work-readiness; ageing; artificial intelligence and HRM; and critical skills shortages in the Asia Pacific region

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Guest Editor
COCA - Centre for Organisational Change and Agility, Torrens University, Adelaide 5000, Australia
Interests: the 4IR and the future of work; human resource development in emerging economies; the potential and the challenges of the emerging gig economy

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Guest Editor
UNE Business School, University of New England, Armidale 2351, Australia
Interests: future of education & employment; policies and strategies for socio-economic resilience; business education for sustainable development

Special Issue Information

Dear Colleagues,

Digital transformation associated with the Fourth Industrial Revolution (4IR), such as artificial intelligence (AI), machine learning (ML), and generative technologies, has been a key strategic driver of innovation within public, for-profit, and not-for-profit sectors worldwide (Nankervis et al., 2019). This transformation has the potential to result in both positive and negative consequences in all organisations, careers, workplaces, jobs, education, employee skills, competencies, and capabilities—‘digital work, digital employees, and digital management’ (Fregnan et al., 2020; Hirschi, 2018; Ayentimi et al., 2023; Nankervis & Cameron, 2023). In this context, the management of human resources has attracted significant interest (see Khoruzhy et al., 2023; McDonnell et al., 2021). Nonetheless, Fedorova and Koropets (2019) warn that the use of these technologies in human resource management (HRM) processes and practices ‘must bring benefits to the overall employee well-being and must be evaluated not only in terms of their effectiveness and efficiency but also in terms of perceived equity and fairness by all employees’ (p. 8). Two implicit themes in many studies are the importance of ethical guidelines (see Klimchak et al. 2020) for employee trust and affective commitment. This Special Issue calls for submissions examining the impacts of these technologies on HRM processes and practices.

Specific issues within developed, developing, and emerging nations to consider include, but are not limited to, the following:

  • Critical strategies for managing human resources in the context of digitalisation at the national, organisational, and individual levels.
  • Emerging digital challenges associated with staffing, job design, learning and development, performance management, remuneration management, and career development.
  • Ethical issues surrounding the use of digital technologies, such as biases, disruption, and the technological divide in terms of access and skills.
  • Impacts on HRM professional practice, including examples or case studies of successful and unsuccessful interventions.
  • Perceived benefits of increased HRM efficiency and effectiveness in developed, developing, or emerging economies.
  • Graduate employability challenges, such as planning for the future workforce with new jobs and new skills.
  • Possible replacement or redundancy of HRM through digital displacement.

We welcome all methodologies. Empirical and conceptual papers are also welcome.

References

Ayentimi, D. T., Abadi, H. A., & Burgess, J. (2023). Decent gig work in Sub Sahara Africa? Journal of Industrial Relations, 65(1), 112–125.

Fedorova A and O Koropets (2019) Digitalization of HRM practice and its impact on employees' well-being. Conference Paper. https://doi.org/10.3846/cibmee.2019.075; https://www.researchgate.net/publication/333075755_digitisation_of_human_resources_management_practices_and_its_impact_on-employees'_well-being.

Fregnan E, S Ivaldi and G Scorattie (2020) HRM 4.0 and new managerial competencies, profile: the COMAU case. Frontiers in Psychology, Original Research 11, 78251.

Hirschi, A. (2018). The fourth industrial revolution: Issues and implications for career research and practice. The career development quarterly, 66(3), 192–204.

Khoruzhy, L. I., Khoruzhy, V. I., Kubrushko, P. F., Karataeva, O. G., & Bitkova, L. A. (2023). Comparative analysis of human capital management strategies in the context of digitalization of the national economy. Frontiers in Sociology, 8, 1114301.

Klimchak M, AK Bartlett and W MacKenzie (2020) Building trust and commitment through transparency and HR competency: a signalling framework. Personnel Review 49(9), 1897–1917.

McDonnell, A., Carbery, R., Burgess, J., & Sherman, U. (2021). Technologically mediated human resource management in the gig economy. The International Journal of Human Resource Management, 32(19), 3995–4015.

Nankervis, A. R., & Cameron, R. (2023). Capabilities and competencies for digitised human resource management: Perspectives from Australian HR professionals. Asia Pacific Journal of Human Resources, 61(1), 232–251.

Nankervis, A., Prikshat, V., & Dhakal, S. (2019). Mapping stakeholders of graduate work-readiness (GWR). The Transition from Graduation to Work: Challenges and Strategies in the Twenty-First Century Asia Pacific and Beyond, 31–42.

Submission of Papers open: 1 November 2023–30 June 2024

Prof. Dr. Alan Nankervis
Prof. Dr. John Burgess
Dr. Subas Dhakal
Guest Editors

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Keywords

  • HRM
  • policies
  • innovation
  • digital era
  • public sector
  • not-for-profit Sector
  • developing and emerging economies

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Published Papers (5 papers)

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Research

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18 pages, 275 KiB  
Article
Navigating Workforce Transformation: HRM Strategies of Rural and Regional Australian Councils in the 4IR Era
by Kehinde Martha Aluko and John Burgess
Adm. Sci. 2025, 15(2), 52; https://doi.org/10.3390/admsci15020052 - 10 Feb 2025
Viewed by 975
Abstract
The context for the study reported here is the Australian local government sector, specifically rural and regional councils that operate in isolated and remote areas with limited staffing and resources. Within this sector, 4IR technologies are transforming service delivery, jobs, and skill requirements. [...] Read more.
The context for the study reported here is the Australian local government sector, specifically rural and regional councils that operate in isolated and remote areas with limited staffing and resources. Within this sector, 4IR technologies are transforming service delivery, jobs, and skill requirements. The purpose of this study is to examine how public sector organisations operating within a regulated and not-for-profit context and with constraints over HRM choices manage the challenges of the 4IR technologies on their workforce. Information from the study was sourced from semi-structured interviews with council managers and CEOs, independent experts familiar with the sector, and council documents. Triangulation of the information was applied to develop themes linked to workforce management, especially innovative HRM programs that were shaped by the constraints that councils faced in the management of their workforce. The findings indicate that regional and rural councils were able to manage the impact of 4IR technologies on their workforces through programs that drew on internal staff development and inter-council resource sharing. Full article
(This article belongs to the Special Issue Human Resource Management Innovation and Practice in a Digital Age)
23 pages, 903 KiB  
Article
High-Involvement Human Resource Management Practices and Employee Resilience: The Mediating Role of Employee Technology Adaptation—A Case Study of South Sumatra
by Afriyadi Cahyadi, Taufiq Marwa, József Poór, Ahmad Maulana and Katalin Szabó
Adm. Sci. 2024, 14(11), 292; https://doi.org/10.3390/admsci14110292 - 6 Nov 2024
Cited by 2 | Viewed by 2418
Abstract
In the post-COVID-19 era, the need for a resilient workforce to maintain a competitive advantage has become increasingly critical. Despite advancements, there is a research gap in understanding how employee resilience is influenced by high-involvement human resource management practices and employee technology adaptation. [...] Read more.
In the post-COVID-19 era, the need for a resilient workforce to maintain a competitive advantage has become increasingly critical. Despite advancements, there is a research gap in understanding how employee resilience is influenced by high-involvement human resource management practices and employee technology adaptation. This study addresses this gap by developing and empirically testing a mediation model linking to employee technology adaptation and resilience. Theoretical frameworks include the resource-based view, human co-adaptation, and positive organizational behavior. A cross-sectional survey of 322 employees from small and medium enterprises in South Sumatra was conducted. Structural equation modeling was used to analyze the mediating role of employee technology adaptation in the relationship between high-involvement human resource management practices and employee resilience. The results indicate that high-involvement human resource management practices positively affects both technology adaptation and resilience. Employee technology adaptation partially mediates this relationship. The findings offer practical insights for human resource managers, suggesting that fostering technology adaptation through high-involvement human resource management practices can enhance employee resilience. This study concludes with a discussion on the theoretical and practical implications contributing to the development of small and medium enterprises in the digital era post COVID-19. Full article
(This article belongs to the Special Issue Human Resource Management Innovation and Practice in a Digital Age)
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34 pages, 3631 KiB  
Article
“No Need to Dress to Impress” Evidence on Teleworking during and after the Pandemic: A Systematic Review
by Filomena Almeida, Helena Rodrigues and Patrícia Freitas
Adm. Sci. 2024, 14(4), 76; https://doi.org/10.3390/admsci14040076 - 10 Apr 2024
Cited by 5 | Viewed by 4264
Abstract
Due to the working conditions imposed by the COVID-19 pandemic, teleworking also known as remote work has witnessed an increase in use, prompting a resurgence of interest in the topic among researchers. This article analyzes the evolution of literature before, during, and after [...] Read more.
Due to the working conditions imposed by the COVID-19 pandemic, teleworking also known as remote work has witnessed an increase in use, prompting a resurgence of interest in the topic among researchers. This article analyzes the evolution of literature before, during, and after the pandemic, as well as the research foci through an application of the antecedents, decisions, and outcomes framework. A systematic literature review methodology was employed using the evidence from 136 articles from 2016 to 2023. This review is about ‘telework literature in business, management, and accounting areas published in English’. Opportunities are identified for future studies and the findings afford managers with the advantage of understanding the crucial dimensions of telework. The bibliometric analysis revealed the significant impact of the COVID-19 pandemic on the widespread acceptance of teleworking globally, accompanied by a surge in studies on this subject. Additionally, the study provides deeper insights into the progression of teleworking literature since 2016 and organizes the various topics explored in this field. Full article
(This article belongs to the Special Issue Human Resource Management Innovation and Practice in a Digital Age)
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19 pages, 1406 KiB  
Article
In the AI of the Beholder—A Qualitative Study of HR Professionals’ Beliefs about AI-Based Chatbots and Decision Support in Candidate Pre-Selection
by Christine Malin, Cordula Kupfer, Jürgen Fleiß, Bettina Kubicek and Stefan Thalmann
Adm. Sci. 2023, 13(11), 231; https://doi.org/10.3390/admsci13110231 - 30 Oct 2023
Cited by 5 | Viewed by 5419
Abstract
Despite the high potential of artificial intelligence (AI), its actual adoption in recruiting is low. Explanations for this discrepancy are scarce. Hence, this paper presents an exploratory interview study investigating HR professionals’ beliefs about AI to examine their impact on use cases and [...] Read more.
Despite the high potential of artificial intelligence (AI), its actual adoption in recruiting is low. Explanations for this discrepancy are scarce. Hence, this paper presents an exploratory interview study investigating HR professionals’ beliefs about AI to examine their impact on use cases and barriers and to identify the reasons that lead to the non-adoption of AI in recruiting. Semi-structured interviews were conducted with 25 HR professionals from 21 companies. The results revealed that HR professionals’ beliefs about AI could be categorised along two dimensions: (1) the scope of AI and (2) the definition of instruction. “Scope of Al” describes the perceived technical capabilities of AI and determines the use cases that HR professionals imagine. In contrast, the “definition of instruction” describes the perceived effort to enable an AI to take on a task and determines how HR professionals perceive barriers to Al. Our findings suggest that HR professionals’ beliefs are based on vague knowledge about AI, leading to non-adoption. Drawing on our findings, we discuss theoretical implications for the existing literature on HR and algorithm aversion and practical implications for managers, employees, and policymakers. Full article
(This article belongs to the Special Issue Human Resource Management Innovation and Practice in a Digital Age)
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Review

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13 pages, 2209 KiB  
Review
Digital Maturity in Transforming Human Resource Management in the Post-COVID Era: A Thematic Analysis
by Md Shahiduzzaman
Adm. Sci. 2025, 15(2), 51; https://doi.org/10.3390/admsci15020051 - 8 Feb 2025
Viewed by 2877
Abstract
The digital maturity of Human Resource Management (HRM) is a critical determinant of organisational success in today’s digital age. This paper aims to contribute to the limited literature on the “digital maturity” of HRM by identifying emerging themes and success factors of HRM [...] Read more.
The digital maturity of Human Resource Management (HRM) is a critical determinant of organisational success in today’s digital age. This paper aims to contribute to the limited literature on the “digital maturity” of HRM by identifying emerging themes and success factors of HRM in the digital age. Drawing on data from 190 journal articles for 2017–2024, this paper identifies three motor themes shaping contemporary HRM: (1) Digital Transformation and Competition, (2) Innovation and Performance Management, and (3) COVID-19 Adaptive Human Resource Management. These findings indicate the multidimensionality of HR digital maturity—from focusing on technology and people to fostering innovation and crisis management. Several factors require attention to improve the digital maturity of HR, including HR strategy and governance; talent management, diversity, and safety; employee adoption and competencies; conflict resolution and stakeholder engagement; and HR practitioners’ competencies. Strategic investment in these pillars is necessary not only to facilitate organisational adaptation to digital transformation but also for harnessing the benefits of emerging technologies to drive innovation and long-term success in the post-COVID era. Full article
(This article belongs to the Special Issue Human Resource Management Innovation and Practice in a Digital Age)
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