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Journal: Economies, 2021
Volume: 9
Number: 108
Article:
Digital Customer Experience Mapping in Russian Premium Banking
Authors:
by
Galina Timokhina, Lyubov Prokopova, Yuri Gribanov, Stanislav Zaitsev, Natalia Ivashkova, Roman Sidorchuk, Irina Skorobogatykh, Anatoly Shishkin and Zhanna Musatova
Link:
https://www.mdpi.com/2227-7099/9/3/108
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