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Journal: Economies, 2021
Volume: 9
Number: 108
108
Article: Digital Customer Experience Mapping in Russian Premium Banking
Authors: by Galina Timokhina, Lyubov Prokopova, Yuri Gribanov, Stanislav Zaitsev, Natalia Ivashkova, Roman Sidorchuk, Irina Skorobogatykh, Anatoly Shishkin and Zhanna Musatova
Link: https://www.mdpi.com/2227-7099/9/3/108

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