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Journal: Journal of Open Innovation: Technology, Market, and ComplexityVolume: 7Number: 116
Article: The Effect of Service Quality on Customer Satisfaction in an Automotive After-Sales Service
  • Authors:
  • Justine Roy Balinado1,2,
  • Yogi Tri Prasetyo1,* and
  • Michael Nayat Young1
  • et al.
Link: https://www.mdpi.com/2199-8531/7/2/116

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