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Journal: Sustainability, 2020
Volume: 12
Number: 7047

Article: Business Model Design and Customer Loyalty: The Mediating Role of Customer Citizenship Behavior
Authors: by Baoliang Hu, Wei Huang, Shuai Yan, Guang Liu and Tao Zhang
Link: https://www.mdpi.com/2071-1050/12/17/7047

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