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17 pages, 284 KiB  
Article
Exploring the Motivation for Media Consumption and Attitudes Toward Advertisement in Transition to Ad-Supported OTT Plans: Evidence from South Korea
by Sang-Yeon Kim, Jeong-Hyun Kang, Hye-Min Byeon, Yoon-Taek Sung, Young-A Song, Ji-Won Lee and Seung-Chul Yoo
J. Theor. Appl. Electron. Commer. Res. 2025, 20(3), 198; https://doi.org/10.3390/jtaer20030198 - 4 Aug 2025
Viewed by 177
Abstract
As ad-supported subscription models proliferate across over-the-top (OTT) media platforms, understanding the psychological mechanisms and perceptual factors that underlie consumers’ transition decisions becomes increasingly consequential. This study integrates the Uses and Gratifications framework with a contemporary motivation-based perspective to examine how users’ media [...] Read more.
As ad-supported subscription models proliferate across over-the-top (OTT) media platforms, understanding the psychological mechanisms and perceptual factors that underlie consumers’ transition decisions becomes increasingly consequential. This study integrates the Uses and Gratifications framework with a contemporary motivation-based perspective to examine how users’ media consumption motivations and advertising attitudes predict intentions to adopt ad-supported OTT plans. Data were collected via a nationally representative online survey in South Korea (N = 813). The sample included both premium subscribers (n = 708) and non-subscribers (n = 105). The findings reveal distinct segmentation in decision-making patterns. Among premium subscribers, switching intentions were predominantly driven by intrinsic motivations—particularly identity alignment with content—and by the perceived informational value of advertisements. These individuals are more likely to consider ad-supported plans when ad content is personally relevant and cognitively enriching. Conversely, non-subscribers exhibited greater sensitivity to extrinsic cues such as the entertainment value of ads and the presence of tangible incentives (e.g., discounts), suggesting a hedonic-reward orientation. By advancing a dual-pathway explanatory model, this study contributes to the theoretical discourse on digital subscription behavior and offers actionable insights for OTT service providers. The results underscore the necessity of segment-specific advertising strategies: premium subscribers may be engaged through informative and identity-consistent advertising, while non-subscribers respond more favorably to enjoyable and benefit-laden ad experiences. These insights inform platform monetization efforts amid the evolving dynamics of consumer attention and subscription fatigue. Full article
(This article belongs to the Section Digital Marketing and the Connected Consumer)
26 pages, 569 KiB  
Article
Understanding the Wine Consumption Behaviour of Young Chinese Consumers
by Yanni Du and Sussie C. Morrish
Beverages 2025, 11(4), 109; https://doi.org/10.3390/beverages11040109 - 4 Aug 2025
Viewed by 203
Abstract
This study investigates how young Chinese consumers across generational lines engage with wine, addressing three key research questions: What motivates their wine purchases? What sensory preferences do they exhibit? And through which channels do they prefer to buy wine? Based on a qualitative [...] Read more.
This study investigates how young Chinese consumers across generational lines engage with wine, addressing three key research questions: What motivates their wine purchases? What sensory preferences do they exhibit? And through which channels do they prefer to buy wine? Based on a qualitative design combining focus groups and semi-structured interviews, the study identifies significant generational differences between millennials and post-millennials. Millennials treat wine as a social tool for networking and status, while post-millennials view wine as a medium of personal identity shaped by digital culture. Similarly, millennials prefer a balance of traditional and digital retail, whereas post-millennials favour online platforms. Experiential consumption follows the same pattern, from formal tourism to virtual tastings. By linking these findings to institutional and cultural theories of consumer behaviour, the study contributes to a nuanced understanding of wine consumption in an emerging market. It provides practical implications for wine marketers aiming to localize their strategies for younger Chinese segments. Full article
(This article belongs to the Section Wine, Spirits and Oenological Products)
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41 pages, 1921 KiB  
Article
Digital Skills, Ethics, and Integrity—The Impact of Risky Internet Use, a Multivariate and Spatial Approach to Understanding NEET Vulnerability
by Adriana Grigorescu, Teodor Victor Alistar and Cristina Lincaru
Systems 2025, 13(8), 649; https://doi.org/10.3390/systems13080649 - 1 Aug 2025
Viewed by 309
Abstract
In an era where digitalization shapes economic and social landscapes, the intersection of digital skills, ethics, and integrity plays a crucial role in understanding the vulnerability of youth classified as NEET (Not in Education, Employment, or Training). This study explores how risky internet [...] Read more.
In an era where digitalization shapes economic and social landscapes, the intersection of digital skills, ethics, and integrity plays a crucial role in understanding the vulnerability of youth classified as NEET (Not in Education, Employment, or Training). This study explores how risky internet use and digital skill gaps contribute to socio-economic exclusion, integrating a multivariate and spatial approach to assess regional disparities in Europe. This study adopts a systems thinking perspective to explore digital exclusion as an emergent outcome of multiple interrelated subsystems. The research employs logistic regression, Principal Component Analysis (PCA) with Promax rotation, and Geographic Information Systems (GIS) to examine the impact of digital behaviors on NEET status. Using Eurostat data aggregated at the country level for the period (2000–2023) across 28 European countries, this study evaluates 24 digital indicators covering social media usage, instant messaging, daily internet access, data protection awareness, and digital literacy levels. The findings reveal that low digital skills significantly increase the likelihood of being NEET, while excessive social media and internet use show mixed effects depending on socio-economic context. A strong negative correlation between digital security practices and NEET status suggests that youths with a higher awareness of online risks are less prone to socio-economic exclusion. The GIS analysis highlights regional disparities, where countries with limited digital access and lower literacy levels exhibit higher NEET rates. Digital exclusion is not merely a technological issue but a multidimensional socio-economic challenge. To reduce the NEET rate, policies must focus on enhancing digital skills, fostering online security awareness, and addressing regional disparities. Integrating GIS methods allows for the identification of territorial clusters with heightened digital vulnerabilities, guiding targeted interventions for improving youth employability in the digital economy. Full article
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16 pages, 543 KiB  
Article
Understanding the Impact of Social, Hedonic, and Promotional Cues on Purchase Intention in Short Video Platforms: A Dual-Path Model for Digital Sustainability
by Aonan Cao, Yannan Li and Ahreum Hong
Sustainability 2025, 17(15), 6894; https://doi.org/10.3390/su17156894 - 29 Jul 2025
Viewed by 418
Abstract
In the context of eco-friendly e-commerce, understanding the psychological and experiential mechanisms that drive consumers’ online purchasing behavior is essential for promoting sustainable platform development. This study aims to fill a critical gap in the literature by examining how social interaction, entertainment, and [...] Read more.
In the context of eco-friendly e-commerce, understanding the psychological and experiential mechanisms that drive consumers’ online purchasing behavior is essential for promoting sustainable platform development. This study aims to fill a critical gap in the literature by examining how social interaction, entertainment, and sales promotion influence consumers’ purchase intentions through the mediating roles of perceived value and immersive flow experience. Grounded in the Stimulus–Organism–Response (S-O-R) theoretical framework, we developed a structural model and conducted an empirical analysis using survey data collected from 438 online shoppers. Data analysis was conducted using SPSS and AMOS through SEM. The results show that social interaction and sales promotion significantly enhance both perceived value and flow experience, which in turn positively influence consumers’ purchase intentions. However, entertainment exhibits a negative and significant effect on perceived value and does not significantly affect flow experience, indicating that hedonic content may not always translate into perceived usefulness or deep engagement. Moreover, the influence of social interaction on flow experience was also found to be negative and significant, suggesting that not all forms of interaction necessarily lead to immersive experiences. These findings highlight the complex psychological dynamics in digital consumption. This study contributes original insights by integrating psychological engagement mechanisms with the goal of digital sustainability, offering practical implications for online retailers aiming to enhance user engagement and platform longevity through experience-driven strategies. Full article
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21 pages, 20145 KiB  
Article
Analyzing Factors Influencing Learning Motivation in Online Virtual Museums Using the S-O-R Model: A Case Study of the National Museum of Natural History
by Jiaying Li, Lin Zhou and Wei Wei
Information 2025, 16(7), 573; https://doi.org/10.3390/info16070573 - 4 Jul 2025
Viewed by 500
Abstract
Advances in information technology have enabled virtual museums to transcend traditional physical boundaries and become important tools in education. Despite their growing use, the factors influencing the effectiveness of virtual museums in enhancing students’ learning motivation remain underexplored. This study investigates key factors [...] Read more.
Advances in information technology have enabled virtual museums to transcend traditional physical boundaries and become important tools in education. Despite their growing use, the factors influencing the effectiveness of virtual museums in enhancing students’ learning motivation remain underexplored. This study investigates key factors that promote learning motivation among secondary school students using the National Museum of Nature’s Online Virtual Exhibition as a case study. Grounded in the Stimulus–Organism–Response (S-O-R) theoretical framework, a conceptual model was developed and empirically tested using Structural Equation Modeling (SEM) to examine relationships among stimulus variables, psychological states, and learning motivation. Results reveal that affective involvement, cognitive engagement, and perceived presence significantly enhance learning motivation, while immersion shows no significant effect. Among the stimulus factors, perceived enjoyment strongly promotes affective involvement, perceived interactivity enhances cognitive engagement, and content quality primarily supports cognitive processing. Visual aesthetics contribute notably to immersion, affective involvement, and perceived presence. These findings elucidate the multidimensional mechanisms through which user experience in virtual museums influences learning motivation. The study provides theoretical and practical implications for designing effective and engaging virtual museum educational environments, thereby supporting sustainable digital learning practices. Full article
(This article belongs to the Special Issue Information Technology in Society)
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22 pages, 397 KiB  
Article
Echo Chambers and Homophily in the Diffusion of Risk Information on Social Media: The Case of Genetically Modified Organisms (GMOs)
by Xiaoxiao Cheng and Jianbin Jin
Entropy 2025, 27(7), 699; https://doi.org/10.3390/e27070699 - 29 Jun 2025
Viewed by 569
Abstract
This study investigates the mechanisms underlying the diffusion of risk information about genetically modified organisms (GMOs) on the Chinese social media platform Weibo. Drawing upon social contagion theory, we examine how endogenous and exogenous mechanisms shape users’ information-sharing behaviors. An analysis of 388,722 [...] Read more.
This study investigates the mechanisms underlying the diffusion of risk information about genetically modified organisms (GMOs) on the Chinese social media platform Weibo. Drawing upon social contagion theory, we examine how endogenous and exogenous mechanisms shape users’ information-sharing behaviors. An analysis of 388,722 reposts from 2444 original GMO risk-related texts enabled the construction of a comprehensive sharing network, with computational text-mining techniques employed to detect users’ attitudes toward GMOs. To bridge the gap between descriptive and inferential network analysis, we employ a Shannon entropy-based approach to quantify the uncertainty and concentration of attitudinal differences and similarities among sharing and non-sharing dyads, providing an information-theoretic foundation for understanding positional and differential homophily. The entropy-based analysis reveals that information-sharing ties are characterized by lower entropy in attitude differences, indicating greater attitudinal alignment among sharing users, especially among GMO opponents. Building on these findings, the Exponential Random Graph Model (ERGM) further demonstrates that both endogenous network mechanisms (reciprocity, preferential attachment, and triadic closure) and positional homophily influence GMO risk information sharing and dissemination. A key finding is the presence of a differential homophily effect, where GMO opponents exhibit stronger homophilic tendencies than non-opponents. Despite the prevalence of homophily, this paper uncovers substantial cross-attitude interactions, challenging simplistic notions of echo chambers in GMO risk communication. By integrating entropy and ERGM analyses, this study advances a more nuanced, information-theoretic understanding of how digital platforms mediate public perceptions and debates surrounding controversial socio-scientific issues, offering valuable implications for developing effective risk communication strategies in increasingly polarized online spaces. Full article
(This article belongs to the Special Issue Complexity of Social Networks)
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15 pages, 640 KiB  
Article
Unverifiable Green Signals and Consumer Response in E-Commerce: Evidence from Platform-Level Data
by Shibo Zhang, Chengcheng Wu, Xinzhu Yan, Yingxue Chen and Hongguo Shi
Sustainability 2025, 17(13), 5678; https://doi.org/10.3390/su17135678 - 20 Jun 2025
Viewed by 445
Abstract
This study investigates the effects of unverifiable green signals—vague environmental claims, trust-substitute cues, and function-stacking—on consumer purchasing behaviors in e-commerce settings. Using detailed product-level data collected from two major Chinese online platforms, Taobao and Pinduoduo, during the peak shopping period in November 2023, [...] Read more.
This study investigates the effects of unverifiable green signals—vague environmental claims, trust-substitute cues, and function-stacking—on consumer purchasing behaviors in e-commerce settings. Using detailed product-level data collected from two major Chinese online platforms, Taobao and Pinduoduo, during the peak shopping period in November 2023, we analyze the impact of these signals on product sales using ordinary least squares (OLS), instrumental variable (IV), and propensity score matching (PSM) methods. Results indicate that vague environmental language and function-stacking significantly boost sales across platforms, highlighting consumers’ preference for easily interpretable and seemingly comprehensive products. However, trust-substitute signals exhibit mixed effects, with them being beneficial on platforms with stronger credibility frameworks (Taobao) and less effective or even detrimental on platforms characterized by price competition and weaker governance (Pinduoduo). This study contributes to the literature on consumer trust and digital greenwashing by identifying platform-specific responses to unverifiable eco-claims and underscoring the importance of heuristic processing theories and trust formation mechanisms in digital marketing contexts. These findings underscore the complex dynamics of greenwashing strategies and stress the necessity for enhanced regulation and clearer communication standards to protect consumers and genuinely support sustainable consumption. Full article
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25 pages, 10875 KiB  
Article
Novel Deepfake Image Detection with PV-ISM: Patch-Based Vision Transformer for Identifying Synthetic Media
by Orkun Çınar and Yunus Doğan
Appl. Sci. 2025, 15(12), 6429; https://doi.org/10.3390/app15126429 - 7 Jun 2025
Viewed by 713
Abstract
This study presents a novel approach to the increasingly important task of distinguishing AI-generated images from authentic photographs. The detection of such synthetic content is critical for combating deepfake misinformation and ensuring the authenticity of digital media in journalism, forensics, and online platforms. [...] Read more.
This study presents a novel approach to the increasingly important task of distinguishing AI-generated images from authentic photographs. The detection of such synthetic content is critical for combating deepfake misinformation and ensuring the authenticity of digital media in journalism, forensics, and online platforms. A custom-designed Vision Transformer (ViT) model, termed Patch-Based Vision Transformer for Identifying Synthetic Media (PV-ISM), is introduced. Its performance is benchmarked against innovative transfer learning methods using 60,000 authentic images from the CIFAKE dataset, which is derived from CIFAR-10, along with a corresponding collection of images generated using Stable Diffusion 1.4. PV-ISM incorporates patch extraction, positional encoding, and multiple transformer blocks with attention mechanisms to identify subtle artifacts in synthetic images. Following extensive hyperparameter tuning, an accuracy of 96.60% was achieved, surpassing the performance of ResNet50 transfer learning approaches (93.32%) and other comparable methods reported in the literature. The experimental results demonstrate the model’s balanced classification capabilities, exhibiting excellent recall and precision throughout both image categories. The patch-based architecture of Vision Transformers, combined with appropriate data augmentation techniques, proves particularly effective for synthetic image detection while requiring less training time than traditional transfer learning approaches. Full article
(This article belongs to the Special Issue Application of Artificial Intelligence in Image Processing)
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25 pages, 2438 KiB  
Article
Exploring the Impact of Digital Platform on Energy-Efficient Consumption Behavior: A Multi-Group Analysis of Air Conditioning Purchase in China Using the Extended TPB Model
by Zhong Zheng, Chalita Srinuan and Nuttawut Rojniruttikul
Sustainability 2025, 17(11), 5192; https://doi.org/10.3390/su17115192 - 5 Jun 2025
Viewed by 654
Abstract
Energy-efficient consumption has become a strategic priority to mitigate global climate change and enhance national energy security. While social media has reshaped online consumption behavior, the mechanisms through which these digital platforms influence energy-efficient purchasing remain underexplored. This study extends the Theory of [...] Read more.
Energy-efficient consumption has become a strategic priority to mitigate global climate change and enhance national energy security. While social media has reshaped online consumption behavior, the mechanisms through which these digital platforms influence energy-efficient purchasing remain underexplored. This study extends the Theory of Planned Behavior (TPB) by integrating price perception variables and applies multi-group structural equation modeling to examine how social media shapes Chinese consumers’ intentions to purchase energy-efficient air conditioning. The results show that (1) social media exposure strengthens energy-efficient purchasing intentions indirectly via behavioral attitude, subjective norm, and perceived behavioral control; (2) price perception is negatively associated with purchase intention; and (3) these effects vary by age cohort, gender, and income—Generation Z and female consumers are more susceptible to social media influence, while low-income groups exhibit heightened price sensitivity. These findings advance TPB theory and offer guidance for digital platform policies aimed at promoting energy-efficient consumption. Full article
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25 pages, 5086 KiB  
Article
A Playful Participatory Planning System (P-PPS): A Framework for Collecting and Analyzing Player-Generated Spatial Data from Minecraft Worlds
by Ítalo Sousa de Sena, Lasith Niroshan, Jonáš Rosecký, Vojtěch Brůža, Micheál Butler and Chiara Cocco
ISPRS Int. J. Geo-Inf. 2025, 14(6), 210; https://doi.org/10.3390/ijgi14060210 - 24 May 2025
Cited by 1 | Viewed by 901
Abstract
Digital tools, especially games, are increasingly important for enabling citizen participation in urban planning. Among these, Minecraft has been widely utilized to engage children, leveraging its virtual environment to represent geospatial data. However, systematic methods for collecting and analyzing player-generated data within Minecraft [...] Read more.
Digital tools, especially games, are increasingly important for enabling citizen participation in urban planning. Among these, Minecraft has been widely utilized to engage children, leveraging its virtual environment to represent geospatial data. However, systematic methods for collecting and analyzing player-generated data within Minecraft remain underexplored. Playful Participatory Planning System (P-PPS) framework that transforms player actions (e.g., building, removing, planting) within Minecraft, using OpenStreetMap (OSM) data to create game environments, back into geospatial data for analysis. The framework’s applicability was demonstrated through two case studies, one with 58 schoolchildren and 18 adults in Ireland. The results reveal that schoolchildren, while highly engaged, demonstrated a high density of actions within limited areas, suggesting a need for guidance on spatial distribution and ecological considerations. In contrast, adults prioritized the urban context and exhibited greater spatial consistency in their actions. Challenges emerged in managing online interactions, emphasizing the need for clear guidelines and moderation strategies. This research demonstrates the potential of Minecraft as a platform for participatory urban planning, exploring its use as a collaborative immersive mapping tool. Full article
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34 pages, 790 KiB  
Article
Collaborative Consumption and Its Implication for Sustainable Consumption of Generation Z in Ukraine
by Bożena Gajdzik, Magdalena Jaciow, Larysa Mosora, Agata Stolecka-Makowska, Radosław Wolniak and Robert Wolny
Sustainability 2025, 17(10), 4456; https://doi.org/10.3390/su17104456 - 14 May 2025
Viewed by 840
Abstract
This paper examines the phenomenon of collaborative consumption among Generation Z in Ukraine, focusing on its significance for sustainable consumption and the factors driving its popularity. In the context of increasing digitalization and environmental challenges, the authors analyze the extent to which young [...] Read more.
This paper examines the phenomenon of collaborative consumption among Generation Z in Ukraine, focusing on its significance for sustainable consumption and the factors driving its popularity. In the context of increasing digitalization and environmental challenges, the authors analyze the extent to which young Ukrainians engage in the sharing economy and the motivations behind their choices. Special attention is given to the unique characteristics of Generation Z in Ukraine, who, unlike their Western peers, are marked by a strong sense of patriotism, greater social responsibility, and a desire for economic stability—factors influenced by the country’s challenging geopolitical situation. The study was conducted using an online survey (CAWI) with a sample of 292 respondents in 2024. The results indicate that 54.8% of the respondents show a propensity for collaborative consumption (PCC), with key motivators being convenience (90%), the need for social connections (70%), and environmental awareness (68%). Individuals inclined toward resource sharing tend to exhibit greater openness, loyalty, and innovativeness. However, the lack of significant differences in their broader sustainable consumption behaviors suggests that collaborative consumption is perceived primarily as a practical solution rather than a consciously pro-environmental strategy. These findings have important practical implications—companies should focus on building trust in sharing platforms, offering flexible pricing models, and emphasizing both financial savings and environmental benefits. Meanwhile, policymakers can support the growth of the sharing economy through regulations that foster innovation and educational campaigns promoting sustainable consumer behavior. Full article
(This article belongs to the Section Economic and Business Aspects of Sustainability)
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21 pages, 2227 KiB  
Article
Combining the Strengths of LLMs and Persuasive Technology to Combat Cyberhate
by Malik Almaliki, Abdulqader M. Almars, Khulood O. Aljuhani and El-Sayed Atlam
Computers 2025, 14(5), 173; https://doi.org/10.3390/computers14050173 - 2 May 2025
Viewed by 584
Abstract
Cyberhate presents a multifaceted, context-sensitive challenge that existing detection methods often struggle to tackle effectively. Large language models (LLMs) exhibit considerable potential for improving cyberhate detection due to their advanced contextual understanding. However, detection alone is insufficient; it is crucial for software to [...] Read more.
Cyberhate presents a multifaceted, context-sensitive challenge that existing detection methods often struggle to tackle effectively. Large language models (LLMs) exhibit considerable potential for improving cyberhate detection due to their advanced contextual understanding. However, detection alone is insufficient; it is crucial for software to also promote healthier user behaviors and empower individuals to actively confront the spread of cyberhate. This study investigates whether integrating large language models (LLMs) with persuasive technology (PT) can effectively detect cyberhate and encourage prosocial user behavior in digital spaces. Through an empirical study, we examine users’ perceptions of a self-monitoring persuasive strategy designed to reduce cyberhate. Specifically, the study introduces the Comment Analysis Feature to limit cyberhate spread, utilizing a prompt-based fine-tuning approach combined with LLMs. By framing users’ comments within the relevant context of cyberhate, the feature classifies input as either cyberhate or non-cyberhate and generates context-aware alternative statements when necessary to encourage more positive communication. A case study evaluated its real-world performance, examining user comments, detection accuracy, and the impact of alternative statements on user engagement and perception. The findings indicate that while most of the users (83%) found the suggestions clear and helpful, some resisted them, either because they felt the changes were irrelevant or misaligned with their intended expression (15%) or because they perceived them as a form of censorship (36%). However, a substantial number of users (40%) believed the interventions enhanced their language and overall commenting tone, with 68% suggesting they could have a positive long-term impact on reducing cyberhate. These insights highlight the potential of combining LLMs and PT to promote healthier online discourse while underscoring the need to address user concerns regarding relevance, intent, and freedom of expression. Full article
(This article belongs to the Special Issue Recent Advances in Social Networks and Social Media)
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28 pages, 3332 KiB  
Article
Classifying and Characterizing Fandom Activities: A Focus on Superfans’ Posting and Commenting Behaviors in a Digital Fandom Community
by Yeoreum Lee and Sangkeun Park
Appl. Sci. 2025, 15(9), 4723; https://doi.org/10.3390/app15094723 - 24 Apr 2025
Viewed by 2682
Abstract
As digital fandom communities expand and diversify, user engagement patterns increasingly shape the social and emotional fabric of online platforms. In the era of Industry 4.0, data-driven approaches are transforming how online communities understand and optimize user engagement. In this study, we examine [...] Read more.
As digital fandom communities expand and diversify, user engagement patterns increasingly shape the social and emotional fabric of online platforms. In the era of Industry 4.0, data-driven approaches are transforming how online communities understand and optimize user engagement. In this study, we examine how different forms of activity, specifically posting and commenting, characterize fandom engagement on Weverse, a global fan community platform. By applying a clustering approach to large-scale user data, we identify distinct subsets of heavy users, separating those who focus on creating posts (post-heavy users) from those who concentrate on leaving comments (comment-heavy users). A subsequent linguistic analysis using the Linguistic Inquiry and Word Count (LIWC) tool revealed that post-heavy users typically employ a structured, goal-oriented style with collective pronouns and formal tones, whereas comment-heavy users exhibit more spontaneous, emotionally rich expressions enhanced by personalized fandom-specific slang and extensive emoji use. Building on these findings, we propose design implications such as pinning community-driven content, offering contextual translations for fandom-specific slang, and introducing reaction matrices that address the unique needs of each group. Taken together, our results underscore the value of distinguishing multiple dimensions of engagement in digital fandoms, providing a foundation for more nuanced platform features that can enhance positive user experience, social cohesion, and sustained community growth. Full article
(This article belongs to the Special Issue Human-Computer Interaction in Smart Factory and Industry 4.0)
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16 pages, 2430 KiB  
Article
Research on the Network Structure Characteristics of Doctors and the Influencing Mechanism on Recommendation Rates in Online Health Communities: A Multi-Dimensional Perspective Based on the “Good Doctor Online” Platform
by Hao Wang, Chen Wang and Huiying Qi
Appl. Sci. 2025, 15(8), 4583; https://doi.org/10.3390/app15084583 - 21 Apr 2025
Viewed by 509
Abstract
(1) Background: Online health communities (OHCs) serve as ecosystems connecting doctors, patients, and medical resources. Studying their deep network structure and impact mechanisms on medical service quality provides a comprehensive understanding of digital healthcare ecosystems and has guiding significance for platform service optimization. [...] Read more.
(1) Background: Online health communities (OHCs) serve as ecosystems connecting doctors, patients, and medical resources. Studying their deep network structure and impact mechanisms on medical service quality provides a comprehensive understanding of digital healthcare ecosystems and has guiding significance for platform service optimization. (2) Methods: Using the “Good Doctor Online” platform as the data source, we employed social network analysis methods to construct network models from the professional title and disease-type dimensions, and used multiple linear regression statistical analysis to identify the influencing factors of doctor recommendation rates. (3) Results: Our analysis found that depression doctors exhibit the highest network connectivity (average degree = 17.378), and chief physicians demonstrate significantly higher internal connectivity (average degree = 9.353) compared to resident physicians (average degree = 0.804). The doctor recommendation rate is significantly correlated with post-consultation evaluation (r = 0.602, p < 0.001) and shows a 45% variance explanation (R2 = 0.450) in our regression model. (4) Conclusions: Different disease types in OHCs demonstrate distinct organizational patterns, with depression networks showing significantly denser connections than diabetes networks. Professional titles strongly influence network position, with chief physicians forming highly connected hubs while resident physicians remain peripheral. Recommendation rates emerge through multi-dimensional trust processes primarily driven by post-consultation evaluation quality. Full article
(This article belongs to the Special Issue Human Activity Recognition (HAR) in Healthcare, 2nd Edition)
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26 pages, 3441 KiB  
Article
How Do Visitors to Mountain Museums Think? A Cross-Country Perspective on the Sentiments Decoded from TripAdvisor Reviews
by Adina Nicoleta Candrea, Eliza Ciobanu, Florin Nechita, Gabriel Brătucu, Ecaterina Coman, Camelia Șchiopu and Mihai Bogdan Alexandrescu
Electronics 2025, 14(8), 1637; https://doi.org/10.3390/electronics14081637 - 18 Apr 2025
Viewed by 647
Abstract
In the digital era, user-generated online reviews serve as a valuable resource for understanding visitor experiences in cultural institutions. This study analyses sentiments and thematic trends in TripAdvisor reviews of mountain museums, using Latent Dirichlet Allocation topic modelling and sentiment analysis. A dataset [...] Read more.
In the digital era, user-generated online reviews serve as a valuable resource for understanding visitor experiences in cultural institutions. This study analyses sentiments and thematic trends in TripAdvisor reviews of mountain museums, using Latent Dirichlet Allocation topic modelling and sentiment analysis. A dataset of 2157 reviews from ten museums was classified into local and non-local perspectives, revealing significant differences in visitor expectations. Findings indicate that local visitors prioritize historical authenticity and educational value, whereas non-local visitors emphasize aesthetic appeal, interactivity, and cultural immersion. Sentiment analysis highlights generally positive perceptions, with business travellers and groups of friends reporting the highest satisfaction levels. Comparative analysis across visitor types reveals distinct engagement patterns, with families valuing child-friendly exhibits, couples seeking cultural enrichment, and solo travellers focusing on intellectual depth. These insights inform strategic recommendations for museum management, including multilingual content, interactive elements, and guided tours dedicated to specific visitor profiles. Despite limitations related to lack of real-time feedback, this research demonstrates the potential of sentiment analysis in enhancing museum experiences. Future studies should integrate multimodal analysis and real-time tracking to further refine visitor experience evaluation. Full article
(This article belongs to the Special Issue Advances in HCI Research)
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