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Keywords = nonprofit leadership

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12 pages, 960 KiB  
Article
Motivation for Participation in Civil Wind Bands: Contributions for Non-Formal Educational Contexts
by José Cidade, Alexandra Sá Costa and João Caramelo
Educ. Sci. 2025, 15(2), 173; https://doi.org/10.3390/educsci15020173 - 2 Feb 2025
Viewed by 780
Abstract
Portuguese civil wind bands have operated as voluntary, non-profit organisations since the 19th century and serve as presentational and communal platforms for amateur music-making. Their core mission centres on providing music instruction and practical training for amateur musicians. This study examines the motivational [...] Read more.
Portuguese civil wind bands have operated as voluntary, non-profit organisations since the 19th century and serve as presentational and communal platforms for amateur music-making. Their core mission centres on providing music instruction and practical training for amateur musicians. This study examines the motivational factors driving adult musicians’ participation in civil wind bands. The research involved 617 adult wind band musicians nationwide who completed an online questionnaire. The findings indicate that fellowship consistently ranks as the primary motivator for participation, regardless of gender, age, and formal music education level. Musicianship emerged as the second most influential factor, with younger and older musicians placing substantial value on personal musical growth. Conversely, conductor leadership was the least important motivator, particularly among older musicians and those with higher levels of formal music training. These findings highlight the multidimensional nature of motivations for sustained participation in civil wind bands. The implications suggest that music directors and organisational managers can leverage insights from motivational studies to foster inclusive, self-rewarding, and intergenerational participation. Full article
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16 pages, 521 KiB  
Article
Leadership Styles in Non-Profit Institutions: An Empirical Study for the Validation and Reliability of a Scale in the Latin American Context
by Javier Enrique Espejo-Pereda, Elizabeth Emperatriz García-Salirrosas, Miluska Villar-Guevara and Israel Fernández-Mallma
Behav. Sci. 2025, 15(2), 130; https://doi.org/10.3390/bs15020130 - 26 Jan 2025
Viewed by 1610
Abstract
There is no doubt that leadership is one of the most researched and disseminated topics in recent years, and over time, some distinguished models have developed a solid foundation and a reputable structure. From this perspective, this study analyzes the evidence of validity [...] Read more.
There is no doubt that leadership is one of the most researched and disseminated topics in recent years, and over time, some distinguished models have developed a solid foundation and a reputable structure. From this perspective, this study analyzes the evidence of validity and reliability of a scale that assesses leadership styles in non-profit institutions. The study had an instrumental design. The sample consisted of 272 workers from nine Latin American countries, aged between 19 and 68 years (M = 34.08 and SD = 8.61), recruited through non-probabilistic sampling. A validity and reliability analysis of the scale confirmed the nine items and three original factors (servant, empowering and shared leadership). The KMO test reached a high level (0.898 > 0.70), and the Bartlett test reached a highly significant level (Sig. = 0.000). The scale also showed good internal consistency (α = 0.918 to 0.956; CR = 0.918 to 0.957; AVE = 0.755 to 0.880). Likewise, for the Confirmatory Factor Analysis, a measurement adjustment was performed, obtaining excellent and acceptable fit indices for Model 2 (CMIN/DF = 1.794; CFI = 0.993; SRMR = 0.023; RMSEA = 0.054; Pclose = 0.369). This study provides a brief and useful tool to measure leadership styles in Latin America, as a scale used specifically for this context would allow for a more accurate and valid assessment. This is crucial for generating effective organizational interventions, fostering the development of authentic leaders, and improving the competitiveness of non-profit institutions. Full article
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19 pages, 503 KiB  
Article
Understanding the Dynamics of Board-Executive Director Relationships in Nonprofits: A Qualitative Study of Youth-Serving Nonprofits in Utah
by Jaxon Didericksen, Jayme E. Walters and Dorothy Wallis
Adm. Sci. 2024, 14(10), 252; https://doi.org/10.3390/admsci14100252 - 9 Oct 2024
Cited by 2 | Viewed by 1755
Abstract
A functional positive relationship between the executive director (ED) and the board of directors (BOD) is crucial to nonprofits meeting their missions. The present qualitative study sought to identify factors—including traits, behaviors, processes, and experiences—associated with positive relationships between BODs and EDs in [...] Read more.
A functional positive relationship between the executive director (ED) and the board of directors (BOD) is crucial to nonprofits meeting their missions. The present qualitative study sought to identify factors—including traits, behaviors, processes, and experiences—associated with positive relationships between BODs and EDs in youth-serving nonprofits in Utah. Surveys were utilized to identify pairs (N = 6) of board chairs and EDs who had high relationship satisfaction. Individual semi-structured interviews were employed with each participant. Transcripts were analyzed using two-cycle coding, descriptive and pattern coding in which three themes emerged: (1) Background; (2) Roles; and (3) Leadership. The findings illustrated effectively harness individuals’ professional experiences and skills and can provide essential support and mentoring to the ED. Furthermore, interviews with ED–Board Chair (BC) pairs revealed that holding similar values and motivations for serving and leading in the organization fed into harmonious partnership models and a supportive collaborative environment. A shared leadership approach, guided by set roles and responsibilities and solidified with trust and open communication, resulted in EDs and BCs being satisfied with their counterparts and how their organizations were operating. Findings can guide nonprofits in developing, maintaining, and evaluating relationships and processes related to leadership in nonprofits. Full article
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17 pages, 1022 KiB  
Article
Strategic IT Alignment and Organizational Agility in Nonprofits during Crisis
by Lauren Azevedo, Roderick Lee and Wanzhu Shi
Adm. Sci. 2024, 14(7), 153; https://doi.org/10.3390/admsci14070153 - 17 Jul 2024
Cited by 5 | Viewed by 2687
Abstract
As the study of nonprofit organizations and their operating environment has become increasingly interdisciplinary, scholars have leveraged business strategies to increase knowledge and improve performance. This study considers how strategic information technology alignment can impact organizational agility among nonprofits that are in the [...] Read more.
As the study of nonprofit organizations and their operating environment has become increasingly interdisciplinary, scholars have leveraged business strategies to increase knowledge and improve performance. This study considers how strategic information technology alignment can impact organizational agility among nonprofits that are in the midst of the COVID-19 pandemic, a dynamic and complex crisis environment. Using a survey of United States-based nonprofits, we find that organizational alignment as well as aspects of financial stability significantly impact organizational agility. This study concludes with implications for nonprofits to broaden their participation in a digital society by developing their capacity to strategically plan, design, and implement strategic initiatives that align the organizational mission and assist with agility. Further, a broader discussion on the need to expand the definition of alignment in the context of nonprofit organizations is made, particularly in regard to new initiatives to include underrepresented groups and diverse voices in strategic initiatives. Full article
(This article belongs to the Special Issue Challenges and Future Trends in Digital Government)
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14 pages, 796 KiB  
Review
Enhancing Quality Appointment, Preparation and Support System for Malaysian Principals
by Husaina Banu Kenayathulla, Muhammad Faizal A. Ghani and Norfariza Mohd Radzi
Educ. Sci. 2024, 14(6), 659; https://doi.org/10.3390/educsci14060659 - 18 Jun 2024
Cited by 2 | Viewed by 2191
Abstract
Educational leaders in the 21st century are under increasing pressure since they need to consistently upskill and reskill themselves so that they can adapt to rapid changes and be prepared to improve the quality of future education, as well as meet the demands [...] Read more.
Educational leaders in the 21st century are under increasing pressure since they need to consistently upskill and reskill themselves so that they can adapt to rapid changes and be prepared to improve the quality of future education, as well as meet the demands of diverse stakeholders. Previous studies in the Malaysian context mostly focused on leadership training for newly appointed school principals, but there has not been much emphasis on continuous professional development for school leaders. This article provides an in-depth analysis of the appointment, preparation, and support system for Malaysian principals. In this study, a qualitative methodology has been applied, which involves document analysis based on policy documents, media, and previously published journal articles. The findings suggest that internal and external supports are currently being provided to principals. However, it proposes a wider framework of support for principals comprising internal and external support, including smart partnerships with diverse stakeholders such as industries, non-profit organizations, and international counterparts. The results provide insights to policymakers on the importance of consistently supporting school leaders to upskill with multifaceted skills to perform multiple functions, such as technological, economic, social, cultural, political, and learning leadership. Full article
(This article belongs to the Special Issue Transforming Educational Leadership)
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14 pages, 635 KiB  
Article
Changes in Need, Changes in Infrastructure: A Comparative Assessment of Rural Nonprofits Responding to COVID-19
by Margaret F. Sloan, Tina Switzer, Laura Hunt Trull, Claire Switzer, Melody Eaton, Kelly Atwood and Emily Akerson
COVID 2024, 4(3), 349-362; https://doi.org/10.3390/covid4030023 - 10 Mar 2024
Cited by 1 | Viewed by 1334
Abstract
Due to the variance in community infrastructure and resources, COVID-19 impacted rural communities differently than their urban counterparts. This study examines two waves of data from a survey of rural residents in the Shenandoah Valley of Virginia regarding how community organizations responded to [...] Read more.
Due to the variance in community infrastructure and resources, COVID-19 impacted rural communities differently than their urban counterparts. This study examines two waves of data from a survey of rural residents in the Shenandoah Valley of Virginia regarding how community organizations responded to the pandemic, what strategies were most successful, and where needs shifted. The findings demonstrate that organizations with deeply embedded community leaders achieve higher levels of collaborative change in a timely manner. Additionally, mental health services have become a more pronounced need as a result of the pandemic. The interdependence of community needs, recognized by community members, calls for collaborative strategies for the future. Full article
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16 pages, 565 KiB  
Article
Refugee and Immigrant Youth Leaders: Strengths, Futurity, and Commitment to Community
by Jane Pak, Jyoti Gurung and Amy Argenal
Soc. Sci. 2023, 12(11), 640; https://doi.org/10.3390/socsci12110640 - 20 Nov 2023
Cited by 1 | Viewed by 3069
Abstract
This study explored the Youth Leadership/Peer Tutoring program at Refugee and Immigrant Transitions (RIT), a community-based non-profit organization in Northern California. It includes 12 semi-structured interviews with refugee and immigrant youth leaders. Bringing together works on Community Cultural Wealth (with the addition of [...] Read more.
This study explored the Youth Leadership/Peer Tutoring program at Refugee and Immigrant Transitions (RIT), a community-based non-profit organization in Northern California. It includes 12 semi-structured interviews with refugee and immigrant youth leaders. Bringing together works on Community Cultural Wealth (with the addition of Migration Capital) and Critical Refugee Studies collectively as a conceptual framework, this study highlights three themes: (a) commitment to community, family, and giving back; (b) encouraging communication and cultivating a pan-newcomer community; and (c) leadership as commitment to community and positive, collective futurities. Data support a strengths-based framework when working with refugee and immigrant youth as they transition and adjust to their new school environments and communities. All 12 participants were refugee and immigrant newcomer youth who participated as youth leaders/peer tutors in RIT’s Youth Leaders/Peer Tutoring program. Countries of origin included Burma (Karen), Bhutan, Nepal, China, and El Salvador. As scholars and practitioners in the field, we are seeing an increased need and demand for more scholarship in this area through a strengths-based lens, as evidenced by calls from educators and school/district administrators requesting support and resources. We submit this article at a time of growing numbers of immigrant and refugee youth in schools in the United States, including non-diverse school environments that are unprepared (and sometimes unwilling) to receive newcomer youth. Our hope is for this study to reveal possibilities for extending welcome and mutual support through a strengths-based lens within diverse newcomer peer learning environments. Full article
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20 pages, 2021 KiB  
Article
Non-Profit Organizations as Facilitators of the Sustainable Social Innovation of Firms: An Italian Case Study
by Lucia Vigoroso, Roberto Sorrenti, Eugenio Cavallo and Federica Caffaro
Sustainability 2023, 15(10), 8058; https://doi.org/10.3390/su15108058 - 15 May 2023
Cited by 5 | Viewed by 3601
Abstract
Non-profit organizations (NPOs) are becoming top players in the business arena and can significantly contribute to socially sustainable development by leading several open innovation (OI) processes. The present study investigated the functioning of an NPO (ELIS, based in Rome, Italy), that acts as [...] Read more.
Non-profit organizations (NPOs) are becoming top players in the business arena and can significantly contribute to socially sustainable development by leading several open innovation (OI) processes. The present study investigated the functioning of an NPO (ELIS, based in Rome, Italy), that acts as an open innovation intermediary in a large consortium of enterprises. By adopting a mixed-method approach, key aspects related to the NPO’s organizational culture, the OI management process within the consortium, as well as leadership skills and values were investigated among 77 employees and 8 managers of the NPO. Results showed that the managers’ approach to OI, teamwork, and market challenges significantly affected the NPO’s ability to produce OI among the consortium members. Moreover, empowering leadership, and a culture of trust and mistake acceptance were highly valued by the NPO in view of an effective OI performance. The study contributes to the current literature by highlighting the conditional factors of the NPO’s capability to create open innovation with enterprises, and push them toward societal change. Implications for OI development have been discussed. Full article
(This article belongs to the Section Sustainable Education and Approaches)
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20 pages, 1891 KiB  
Article
Community Leadership at a Hindu Non-Profit Organization Leads to Outperforming in Indian Microfinance Market
by Arvind Ashta and Nadiya Parekh
J. Risk Financial Manag. 2023, 16(3), 176; https://doi.org/10.3390/jrfm16030176 - 6 Mar 2023
Cited by 2 | Viewed by 2273
Abstract
There are isolated streams of research in spiritual capital, spiritual leadership, and community leadership. We put together these three notions and indicate that taken together, a spiritual leader with a community leadership style can use his spiritual capital to boost both the social [...] Read more.
There are isolated streams of research in spiritual capital, spiritual leadership, and community leadership. We put together these three notions and indicate that taken together, a spiritual leader with a community leadership style can use his spiritual capital to boost both the social and financial performance of the organization and reduce risk. We document a case where a Hindu non-profit organization is more resilient compared to the other top Indian firms which are for-profit organisations. This challenges the popular belief that creating sustainable organizations with social impact requires a purely business logic. This case study reports the results of interviews with the top management of the organization explaining how religion is related to management inputs, the social business model, and financial performance outcomes. We add to the meager literature on Hinduism in social business leadership. We generate five propositions that expand the extant theoretical conceptualization of community leadership with a case example from a non-profit Hindu spiritual leadership domain. They serve as lessons that managers can reflect on while working with their community and building trust. Full article
(This article belongs to the Special Issue Credit Risk Evaluation of Microfinance and Inclusive Finance)
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22 pages, 3672 KiB  
Article
A Bibliometric Analysis of Brand Orientation Strategy in Digital Marketing: Determinants, Research Perspectives and Evolutions
by Sen Li, Yingying Shi, Lingling Wang and Enjun Xia
Sustainability 2023, 15(2), 1486; https://doi.org/10.3390/su15021486 - 12 Jan 2023
Cited by 14 | Viewed by 7990
Abstract
With the advent of the digital economy era, the relationship between consumers and brands is changing. The mode of marketing, especially the paradigm of brand management, also needs to be adapted to change. Brand orientation has triggered a heated discussion on the dominant [...] Read more.
With the advent of the digital economy era, the relationship between consumers and brands is changing. The mode of marketing, especially the paradigm of brand management, also needs to be adapted to change. Brand orientation has triggered a heated discussion on the dominant paradigm of market orientation and a new revolution in brand management. In view of the primary position of brand orientation in the management domain, it is necessary to sort out a systematic scientific knowledge mapping, clarify the research context and progress, and discover research focuses and limitations for strengthening the construction of brand-oriented theories. This study conducts a scientific quantitative analysis of 169 literatures and 7187 references from the Web of Science in the field of brand orientation by comprehensively using methods of scientific knowledge mapping and traditional literature review. The findings show that: (1) Concentrating on the core issue that “whether and how brand orientation becomes an effective strategic orientation of an organization”, brand orientation research includes six major hot spots and has been extended to fields including non-profit organizations, retail, service, manufacturing, e-commerce, and tourism. (2) As a multi-dimensional construct, brand orientation affects organizational performance directly through internal branding and external customer perception, and it is influenced by organizational culture, leadership, competition environment, funding sources, and brand cooperation. The relationship between brand orientation and market orientation has evolved from mutual substitution to synergy. Full article
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26 pages, 857 KiB  
Article
Understanding Organisational Risks and Opportunities Associated with Implementing Australia’s National Disability Insurance Scheme from the Nonprofit Service Provider Perspective—Findings from Quantitative Research
by Hamin Hamin, David Rosenbaum and Elizabeth More
J. Risk Financial Manag. 2022, 15(12), 614; https://doi.org/10.3390/jrfm15120614 - 16 Dec 2022
Cited by 4 | Viewed by 3721 | Correction
Abstract
In this paper, we provide useful lessons from a quantitative analysis across several nonprofit organisations undergoing generational change due to the implementation of the Australian government’s National Disability Insurance Scheme (NDIS). This paper contributes to the field in demonstrating the usefulness of the [...] Read more.
In this paper, we provide useful lessons from a quantitative analysis across several nonprofit organisations undergoing generational change due to the implementation of the Australian government’s National Disability Insurance Scheme (NDIS). This paper contributes to the field in demonstrating the usefulness of the approach in revealing how change has to occur at both the micro and macro levels of the organisations involved, affecting both followers and transforming leadership, whilst simultaneously reinforcing the need to address the strategic and operational risks inherent in such transformational change. It represents a follow-up to an earlier published longitudinal qualitative research and provides further evidence on the key findings associated with the development of the NDIS Implementation Framework. The current paper considers the importance of the risk and opportunity conundrum associated with the implementation of the NDIS among Australian nonprofit service providers. This paper recognises that, as entities operating ostensibly outside the purely commercial realms of service design and delivery, nonprofit service providers are potentially handicapped by an historic lack of relevant and necessary market-based skills. The risks necessitate an accelerated programme of skill development and skill acquisition to enable the full range of opportunities to be realised. The change management processes, identified using the conceptual framework of readiness → implementation commitment → sustainability, as discussed in this paper, highlight the potential financial consequences which have substantial impacts on such nonprofit service providers. Organisations in these settings are challenged by ongoing financial sustainability issues where very small financial margins, resulting directly from the generational business model shift from a supply-driven system to a demand-driven system, may prove the difference between organisational survival and failure. Full article
(This article belongs to the Special Issue Risk and Financial Consequences)
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18 pages, 682 KiB  
Article
Applying Green Human Resource Practices toward Sustainable Workplace: A Moderated Mediation Analysis
by Maya Chreif and Panteha Farmanesh
Sustainability 2022, 14(15), 9250; https://doi.org/10.3390/su14159250 - 28 Jul 2022
Cited by 36 | Viewed by 4933
Abstract
The significant need to achieve business sustainability calls for a new business perspective grounded on leaders’ abilities and the effective execution of green human resource management (GHRM). This study aims to emphasize the role of ethical leadership and GHRM in moving organizations toward [...] Read more.
The significant need to achieve business sustainability calls for a new business perspective grounded on leaders’ abilities and the effective execution of green human resource management (GHRM). This study aims to emphasize the role of ethical leadership and GHRM in moving organizations toward sustainability. GHRM supports companies to match their corporate strategies to the environment mainly in the presence of ethical leaders who can walk the talk and the provision of adequate practices and training by HRM to foster a working environment, where employees can exhibit creativity, passion, and positive behaviors towards sustainability. Specifically, this research studies the impact of ethical leaders via GHRM and harmonious environmental passion on employees’ green behaviors using a quantitative method in which a dyadic approach (supervisor–employee) was employed to collect data from two sources through a structured questionnaire from non-profit organizations in Lebanon. The research hypotheses were tested using Partial Least-Squares–Structural Equation Modeling (PLS-SEM). The results showed a significant impact of ethical leadership on employees’ green behaviors. In addition, GHRM and harmonious environmental passion mediated the relationship between ethical leadership and employees’ green behaviors. Besides, it was noticed that green creativity strengthened the association between ethical leadership and GHRM, while a psychological green climate strengthened the association between GHRM and employees’ green behaviors. The study has practical implications for leaders and policymakers who are apprehensive about business sustainability. Full article
(This article belongs to the Special Issue Sustainability, Industry 4.0, and Economics)
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18 pages, 569 KiB  
Article
Risk and Opportunity—The Leadership Challenge in a World of Uncertainty—Learnings from Research into the Implementation of the Australian National Disability Insurance Scheme
by David Rosenbaum and Elizabeth More
J. Risk Financial Manag. 2021, 14(8), 383; https://doi.org/10.3390/jrfm14080383 - 17 Aug 2021
Cited by 3 | Viewed by 3815
Abstract
This paper considers the risks and opportunities inherent in a major national change process through a descriptive approach to the implementation challenges for Australian non-profit disability service providers as they grapple with the implementation of the transformational National Disability Insurance Scheme (NDIS). It [...] Read more.
This paper considers the risks and opportunities inherent in a major national change process through a descriptive approach to the implementation challenges for Australian non-profit disability service providers as they grapple with the implementation of the transformational National Disability Insurance Scheme (NDIS). It highlights the leadership challenges associated with the newly developed NDIS Implementation Framework and, in doing so, recognises the risk and opportunity issues contained with that implementation process. The research used grounded theory coupled with framework analysis in a qualitative study that, in part, sought to identify leadership characteristics deemed necessary to minimize risks, capitalize on opportunities, and support positive change outcomes leading to successful NDIS implementations amongst several participating organisations, each with differing demographics and at different stages in the implementation process. The findings, which have been grouped into phases, suggest a range of leadership attributes at key phases of the NDIS implementation that are necessary to minimise implementation risks and maximise opportunities associated with the NDIS. These phases have been identified as: (i) An input phase where the emphasis must be on internal change preparedness and external environmental impacts and drivers; (ii) A process phase where the emphasis is on direct implementation issues; and (iii) An outcomes phase where active consideration needs to be on organisational mission sustainability, as well as the risk and opportunity challenge. The study is crucial in revealing leadership challenges and lessons for large scale change and risk management in the non-profit sector, within and beyond the specific case of Australia’s NDIS implementation, useful for both scholars and practitioners. Full article
(This article belongs to the Special Issue Organisation Change and Risk Management)
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13 pages, 261 KiB  
Article
Assessing the Impact of Nonprofit Organizations on Multi-Actor Global Governance Initiatives: The Case of the UN Global Compact
by Alice Hengevoss
Sustainability 2021, 13(13), 6982; https://doi.org/10.3390/su13136982 - 22 Jun 2021
Cited by 6 | Viewed by 3035
Abstract
This study empirically assesses the impact of nonprofit organizations (NPOs) on multi-actor global governance initiatives. Multi-actor global governance initiatives have emerged to strengthen joint action among different societal actors to tackle transnational social and environmental issues. While such initiatives have received a great [...] Read more.
This study empirically assesses the impact of nonprofit organizations (NPOs) on multi-actor global governance initiatives. Multi-actor global governance initiatives have emerged to strengthen joint action among different societal actors to tackle transnational social and environmental issues. While such initiatives have received a great deal of academic attention, previous research has primarily focused on businesses’ perspectives. In light of the important role of NPOs within such initiatives, critically addressing NPOs’ role by assessing their impact on the effectiveness of such initiatives is crucial. This article builds on the United Nations Global Compact (UNGC)—the largest multi-actor global governance initiative in the world—and offers a panel analysis on a unique dataset including 820 NPOs from 68 different countries. The findings suggest that NPOs have indeed strengthened the UNGC over time, yet their engagement explains only a small fraction of differences in UNGC activity across countries. This study contributes to the emerging research on nonprofits’ social responsibility by fostering the actorhood thesis, which places higher responsibility for the impact and requirements for accountability on NPOs. Furthermore, the study supports discussions about the increasing political role of NPOs by providing the first empirical evidence for their political leadership and impact in multi-actor global governance initiatives. Full article
(This article belongs to the Section Economic and Business Aspects of Sustainability)
14 pages, 584 KiB  
Article
The Effect of Servant Leadership on Self-Efficacy and Innovative Behaviour: Verification of the Moderated Mediating Effect of Vocational Calling
by Yunho Ji and Hyun Joong Yoon
Adm. Sci. 2021, 11(2), 39; https://doi.org/10.3390/admsci11020039 - 8 Apr 2021
Cited by 19 | Viewed by 7703
Abstract
This study aimed to verify the impact of servant leadership on innovative behaviour in non-governmental organisations (NGOs). It particularly investigated the role of a mediator for self-efficacy in the relationship between servant leadership and innovative behaviour. This study defined the organisational psychology-behaviour mechanism [...] Read more.
This study aimed to verify the impact of servant leadership on innovative behaviour in non-governmental organisations (NGOs). It particularly investigated the role of a mediator for self-efficacy in the relationship between servant leadership and innovative behaviour. This study defined the organisational psychology-behaviour mechanism in non-profit organisations by verifying the moderated mediating effect of vocational calling in the relationship between servant leadership, self-efficacy, and innovative behaviour. The 174 pilot samples used in this study comprised community service participants in NGOs. The analysis verified the hypothesis set through causal correlations among four variables using regression analysis and the PROCESS macro developed by Hayes. Vocational calling played a moderating role in the relationship between servant leadership and self-efficacy, and vocational calling had a conditional effect on the impact of servant leadership on innovative behaviour through self-efficacy. Meanwhile, self-efficacy fully mediated servant leadership and innovative behaviour. Based on the verification of the mechanism of organisational psychology-action, this study sought ways to develop the organisation of NGOs and improve the working environment. Full article
(This article belongs to the Section Leadership)
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