Search Results (83)

The confluence of financial constraints, climate change mitigation efforts, and evolving user expectations has significantly transformed the concept of facility management (FM). Traditional FM has now evolved to enhance sustainability in the built environment. Sustainable facility management (SFM) can add value to companies, organizations, and governments by balancing the financial, environmental, and social outcomes of the FM processes. The systematic literature review revealed a limited number of studies developing a performance measurement framework for SFM in office buildings and/or other building types in the literature. Given that the lack of this theoretical basis inhibits the effective deployment of SFM practices, this study aims to fill this gap by developing a performance measurement framework for SFM in office buildings. Accordingly, an in-depth literature review was initially conducted to synthesize sustainable performance measurement factors. Next, a series of focus group discussion (FGD) sessions were organized to refine and verify the factors and develop a novel performance measurement framework for SFM. Lastly, consistency analysis, the Bayesian best worst method (BBWM), and sensitivity analysis were implemented to determine the priorities of the factors. What the proposed framework introduces is the combined use of two performance measurement mechanisms, such as continuous performance measurement and comprehensive performance measurement. The continuous performance measurement is conducted using high-priority factors. On the other hand, the comprehensive performance measurement is conducted with all the factors proposed in this study. Also, the BBWM results showed that “Energy-efficient material usage”, “Percentage of energy generated from renewable energy resources to total energy consumption”, and “Promoting hybrid or remote work conditions” are the top three factors, with scores of 0.0741, 0.0598, and 0.0555, respectively. Moreover, experts should also pay the utmost attention to factors related to waste management, indoor air quality, thermal comfort, and H&S measures. In addition to its theoretical contributions, the paper makes practical contributions by enabling decision makers to measure the SFM performance of office buildings and test the outcomes of their managerial processes in terms of performance. Full article

Indoor environmental quality (IEQ) of higher education (HE) buildings significantly impacts the built environment sector. This research aimed to optimize learning environments and enhance student comfort, especially post-COVID-19. The study adopts the principles of Post-occupancy Evaluation (POE) to collect and analyze various quantitative and qualitative data through environmental data monitoring, a user perceptions survey, and semi-structured interviews with professionals. Although the environmental conditions generally met existing standards, the findings indicated opportunities for further improvements to better support university communities’ comfort and health. A significant challenge identified by this research is the inability of the facility management to physically manage and operate the vast and complex spaces within HE buildings with contemporary IEQ standards. In response to these findings, this research developed a BIM-based prototype for the real-time monitoring and automated control of IEQ. The prototype integrates a BIM model with Arduino-linked sensors, motors, and traffic lights, with the latter visually indicating IEQ status, while motors automatically adjust environmental conditions based on sensor inputs. The outcomes of this study not only contribute to the ongoing discourse on sustainable building management, especially post-pandemic, but also demonstrate an advancement in the application of BIM technologies to improve IEQ and by extension, occupant wellbeing in HE buildings. Full article

This study addresses a critical deficiency in real estate management by examining how contractual arrangements between property owners and facility managers (FMs) can mitigate reputational damage arising from third-party liability incidents. While Spanish regulations impose comprehensive conservation and maintenance duties on property owners, current contractual frameworks inadequately protect owners from reputational risks when damages occur due to FMs’ negligence or operational failures. This conceptual study employs a systematic analysis of 16 Spanish regulations governing real estate conservation and maintenance duties, complemented by an examination of the statutory contract law and a Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis to evaluate the proposed solutions. The analysis reveals four distinct liability attribution blocks, ranging from quasi-objective owner liability to full objective installation holder liability. Current service contracts between owners and FMs provide insufficient reputational protection, as civil liability remains with the property owners regardless of the FMs’ performance. This study identifies specific contractual mechanisms—combining statutory work contracts with representative mandates and installation ownership transfers—that effectively redirect tort liability from owners to FMs. While this study focuses on Spanish regulatory frameworks as a methodologically necessary foundation for theoretical development, the conceptual framework provides transferable mechanisms for adaptation to other civil law jurisdictions. This study constitutes the first comprehensive analysis bridging legal architecture and facility management to propose novel liability transfer mechanisms within established frameworks. Full article

Integrating building information modeling (BIM) with Internet of things (IoT) technologies significantly enhances facility management (FM) by enabling advanced real-time monitoring of indoor environmental quality (IEQ). However, technical complexity, proprietary limitations, high software costs, and unclear long-term benefits hinder practical adoption. This study suggests a way to combine BIM and IoT using open standards like IFC and JSON, simple programming tools like Node-RED, and secure cloud services. A case study of a six-story office building showed that real-time IEQ sensor data can be combined with organized BIM information, helping to make better decisions about maintaining, replacing, or upgrading heating, ventilation, and air conditioning (HVAC) systems. This integration offers essential data needed for using advanced analysis techniques, specifically tackling issues with compatibility, ease of use, and organizational challenges, which is especially advantageous for small-to-medium-sized office buildings. Nevertheless, this study faced limitations due to restricted real-time data access from existing building management systems and preliminary predictive analytic capabilities, highlighting a need for improved direct data integration and robust analytical methods in future implementations. Full article

The real estate sector is increasingly recognizing facility management (FM) as a key driver of asset value. Among emerging technologies, Building Information Modeling (BIM) and Building Management Systems (BMSs) stand out for their potential to enhance FM efficiency by integrating design data with building operations across the entire lifecycle, from construction to maintenance, performance monitoring, and renovation. While their technical applications have been widely studied, the financial impact of these tools on FM remains underexplored. This paper addresses that gap by estimating the economic value generated by implementing BIM and BMS in real estate facility management. Based on thirteen semi-structured interviews with professionals from the Italian real estate sector, we identified and quantified cost-saving factors and challenges related to digital adoption. These cost efficiencies, when recurring and quantifiable, can improve net operating income (NOI), thereby supporting higher asset valuations under income-based real estate appraisal methods. The results show that integrating BIM and BMS in facility management may generate average annual cost savings of 5.81% relative to asset value, with coordination improvements alone accounting for up to 3.28% per year. Based on a 30-year simulation, these savings correspond to a positive Net Present Value (NPV), supporting the financial viability of digital FM adoption in real estate. This study offers empirical evidence to support investment decisions in digital FM technologies and contributes to bridging the gap between innovation and financial evaluation in the real estate sector. Full article

Effective asset management in the architecture, engineering, and construction/facilities management (AEC/FM) industry is crucial for improving asset performance and lifespan, as well as reducing downtimes and maintenance costs. Current asset management practices mostly rely on outdated paper-based approaches that are prone to data loss, security attacks, and missing information. Emerging technologies, such as digital twins, are being proposed to solve existing asset management problems in the AEC industry. However, the industry perspective is often missing in the evaluation of such technology-led approaches regarding actual applications and implementation challenges. This study seeks to understand the potential of digital twins in solving current asset management issues and challenges within the United Arab Emirates (UAE) context. To achieve this aim, structured interviews were conducted with 14 industry experts to capture their understanding of current digital technologies and existing issues in asset management. The findings of this study underscore the transformative potential of digital twins as a tool for optimizing asset performance and decision-making throughout the asset lifecycle. Full article

The adoption of building information modeling (BIM) in the operational and maintenance phase remains limited, with many buildings still managed through paper-based processes. While BIM has the potential to optimize various facility management (FM) areas—such as energy performance, security, administration, and space management—most studies only provide global analyses of adoption barriers. This study aims to identify and analyze area-specific barriers to BIM adoption in FM, highlighting the need for tailored integration strategies rather than a one-size-fits-all approach. By taking a novel approach, it investigates these barriers and demonstrates that BIM implementation cannot be uniformly applied across all FM areas. The methodology involves a multi-step process: first, a literature review is conducted to identify generic barriers to BIM implementation. Subsequently, FM areas are classified to provide a structured framework for analysis. Based on this classification, an interview structure is developed to gather expert insights on area-specific barriers. The research proposes that barriers should be assessed based on their impact. While contextual barriers or knowledge areas may be addressed through a global approach, ensuring BIM adoption across all areas requires consideration of specific characteristics. This approach will ultimately facilitate broader implementation in every domain. Full article

Mega-facility management has long been inefficient due to manual, reactive approaches. Current facility management systems face challenges such as fragmented data integration, limited predictive systems, use of traditional methods, and lack of knowledge of new technologies, such as Building Information Modeling and Artificial Intelligence. This study examines the transformative integration of Artificial Intelligence and Digital Twin technologies into Building Information Modeling (BIM) frameworks using IoT sensors for real-time data collection and predictive analytics. Unlike previous research, this study uses case studies and simulation models for dynamic data integration and scenario-based analyses. Key findings show a significant reduction in maintenance costs (25%) and energy consumption (20%), as well as increased asset utilization and operational efficiency. With an F1-score of more than 90%, the system shows excellent predictive accuracy for equipment failures and energy forecasting. Practical applications in hospitals and airports demonstrate the developed ability of the platform to integrate the Internet of Things and Building Information Modeling technologies, shifting facilities management from being reactive to proactive. This paper presents a demo platform that integrates BIM with Digital Twins to improve the predictive maintenance of HVAC systems, equipment, security systems, etc., by recording data from different assets, which helps streamline asset management, enhance energy efficiency, and support decision-making for the buildings’ critical systems. Full article

The increasing global influence of FM in higher education institutions (HEIs) reported in the literature necessitates a comprehensive examination of the research landscape, with emphasis on how facility management (FM) plays a crucial role in enhancing the quality of teaching, learning, and research environments. This study provides an analysis of the research landscape of FM within HEIs. Using the PRISMA approach to analyze 428 documents from the Scopus™ database, this paper employs a combination of bibliometric analysis, systematic literature review, and meta-analysis to provide a comprehensive examination of FM research trends and key themes. This study reveals a significant increase in publications in the field of FM research over the past three decades, emphasizing its growing significance in fostering efficient and sustainable learning environments. The significant role of effective FM practices in enhancing student satisfaction, academic performance, and institutional reputation was emphasized. Indoor environmental quality (IEQ) (viz., thermal comfort, air quality, lighting, and acoustics) is crucial for the well-being and productivity of building occupants. The integration of FM with building information modeling (BIM), smart campus technologies, and sustainability initiatives has improved operational efficiency and environmental sustainability. This study underscores the importance of allocating resources for facility maintenance and professional services and implementing advanced technologies and sustainable practices in FM for HEIs to create a conducive academic environment. This study provides beneficial insights for researchers, policymakers, and practitioners aiming to increase FM in higher education. Full article

The increasing adoption of advanced technologies and the growing demand for automation have driven the development of innovative solutions for smart Facilities Management (FM). The COVID-19 pandemic accelerated this trend, highlighting the need for greater automation in FM, including the use of Autonomous Mobile Robots (AMRs). Despite this momentum, AMR adoption remains in its early stages, with limited knowledge and research available on their practical applications in FM. This study seeks to explore the challenges that hinder the successful integration of AMRs in the FM industry. To achieve this, a systematic literature review was conducted following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology, encompassing three phases: identification, screening, and inclusion. The review covered 80 full-text articles published from 1994 to 2024, reflecting the growing interest in technological advancements for FM and the increased focus on AMR research. The study identified five key barriers specific to FM that affect AMR adoption: diverse operational contexts, poorly designed indoor environments, varying building occupants, multi-faceted FM functionalities, and differences in building exteriors. These findings provide a comprehensive understanding of the unique challenges faced by FM professionals, offering valuable insights for organizations and AMR developers to consider during the adoption process. The research contributes to the field by providing a foundation for FM practitioners, policymakers, and researchers to develop strategies for overcoming these barriers and advancing the adoption of AMR technologies in FM. Full article

Facilities management (FM) is pivotal in ensuring the efficient operation of built environments essential for organisational functions. However, buildings’ operation and maintenance stages often incur significant costs, emphasising the importance of effective FM practices. Digital technology, particularly Virtual Reality (VR), offers innovative solutions to enhance FM in the construction industry. Despite its potential benefits, VR adoption faces various barriers, such as financial constraints and a lack of standardisation, expertise, and awareness. This study aims to explore the application benefits of VR in FM within the South African construction industry, addressing the knowledge gap in the existing literature. A comprehensive literature review identifies key benefits of VR application for FM. Strategies to improve VR implementation include the development of cost-effective solutions, extensive training programs, and collaborative initiatives with stakeholders and government agencies. By leveraging VR technology, FM practices can be revolutionised, improving safety, communication, and project optimisation. This study provides insights into overcoming challenges and harnessing the transformative potential of VR in FM, paving the way for a more efficient, safe, and sustainable built environment in the South African construction industry. Full article

Digital transformation (DT) is revolutionizing building facility management (FM) by streamlining operations, maximizing resources, and increasing performance. FM firms prioritize DT to stay competitive as speed and efficiency become more crucial in the corporate context. Traditional FM methods like manual record-keeping and reactive maintenance cannot meet recent corporate needs. Modern technologies such as IoT, AI, digital twins, and data analytics enable real-time building asset monitoring and optimization. This paper evaluates the digital transformation readiness level index of building facility management (DTRLIBFM), which includes critical success factors for DT development, using structural equation modeling (SEM). DTRLIBFM model determines the importance of key factors that contribute to the success of digital transformation initiatives, specifically focusing on the DT readiness level index of building facility management. Expert interviews and an intensive literature review were employed to identify the critical success factors for the DTRLIFMB. The Delphi technique was employed to validate these factors with 13 highly experienced professionals, and they were subsequently appraised for significance through an online questionnaire that was circulated to industry experts. To quantitatively evaluate the interconnectedness of different elements of DTRLIFMB and establish the impact of each construct on the overall digital transformation, data from 220 participants from around the world were analyzed using (SEM). The evaluation included reliability, validity, hypothesis testing, multivariate normality, and goodness-of-fit indexes. The DTRLIBFM model, with 20 indicators in three constructs, explains how DT readiness affects a building’s digitalization importance level. The research provides governments, organizations, contractors, consultants, suppliers, subcontractors, and facility managers with a current DT index and DT roadmap for building facility management. Full article

Facility Management (FM) has increasingly focused on integrating Building Information Modeling (BIM) with the Internet of Things (IoT), known as digital twins, in large-scale development projects. Effective BIM integration in FM requires improved cooperation among participants across various project stages. This digital revolution aims to enhance planning, construction, and asset management efficiency, benefiting all parties. However, BIM utilization in FM is limited by incomplete owner understanding, insufficient data accessibility, and stakeholders’ unfamiliarity with BIM procedures and standards. Despite recognizing BIM’s significance, the FM industry faces significant implementation challenges. Facility managers often lack a comprehensive understanding of BIM’s benefits in streamlining operations and enhancing cost efficiency, as well as the necessary skills for its use. Addressing these barriers requires developing an Employer’s Information Requirements (EIR) document at a project’s outset, providing a strategic plan and vision for all involved parties. BIM and IoT are pivotal technologies for transitioning to efficient building operations and crucial for reducing time, costs, and operational challenges throughout any project. This research aims to establish a digital trio workflow, integrating BIM, EIR, and IoT to maximize stakeholder benefits. It explores how preparing the EIR through stakeholder communication can improve design processes, sustainability, efficiency, cost, and time, especially for megaprojects. Full article

Defined digital Facilities’ Management (FM) systems will contribute to the realisation of the United Nations’ Sustainable Development Goal (SDG) 11. Of the available digital FM systems, Building Information Modelling (BIM) for FM, herein referred to as BIM-FM, is the least developed. Where BIM-FM varies from existing digital FM tools is its advanced 3D visualisation capabilities. A semi-structured literature review is undertaken to assess the current implementation of BIM-FM and identify opportunities to engender its increased adoption. This paper is part of an ongoing piece of research aimed at defining a standard methodology for the application of BIM to historically significant structures, otherwise known as Historic BIM (HBIM). Two existing approaches to BIM-FM, current and developing, are outlined. The potential value BIM-FM can provide according to the literature is discussed but there exists minimal practical evidence to justify these claims. Barriers to its adoption are discussed, with a key underlying barrier found to be a lack of defined user requirements. Consequently, functional, modelling and information requirements established within the literature are identified, and existing attempts at realising the requirements are discussed. Six information categories and two functional requirements are identified. It is theorised that the tendency to utilise simplified geometric models for FM is primarily due to software and practical limitations as opposed to actual end user needs, and it is suggested that this should be investigated further in future work. Attempts at realising BIM-FM user requirements using other advanced technologies, primarily Digital Twins, are investigated and found to be an area of increasing commonality. A new conception of BIM-FM is proposed. Full article

Industry Foundation Classes (IFCs), as the most recognized data schema for Building Information Modeling (BIM), are increasingly combined with ontology to facilitate data interoperability across the whole lifecycle in the Architecture, Engineering, Construction, and Facility Management (AEC/FM). This paper conducts a bibliometric analysis of 122 papers from the perspective of data, model, and application to summarize the modes of IFC and ontology integration (IFCOI). This paper first analyzes the data and models of the integration from IFC data formats and ontology development models to the IfcOWL data model. Next, the application status is summed up from objective and phase dimensions, and four frequent applications with maturity are identified. Based on the aforementioned multi-dimensional analysis, three integration modes are summarized, taking into account various data interoperability requirements. Accordingly, ontology behaves as the representation of domain knowledge, an enrichment tool for IFC model semantics, and a linkage between IFC data and other heterogeneous data. Finally, this paper points out the challenges and opportunities for IFCOI in the data, domain ontology, and integration process and proposes a building lifecycle management model based on IFCOI. Full article