Search Results (18)

Purpose: This study explores the nonlinear influences of three organizational capabilities, including Cultural Adaptability (CA), Service Efficiency (SE), and Brand Commitment (BC), on Perceived Fairness (PF) and their subsequent effects on Customer Retention (CR) and Purchase Decision (PD). It also analyses the moderating effect of Perceived Social Norms (PSN) in this context. Design/Methodology/Approach: A two-wave time-lagged design was used to increase temporal precedence and reduce common-method bias, and 500 consumers in China and Pakistan were sampled. The hypothesized curvilinear associations were tested using Structural Equation Modeling (SEM). Findings: CA, SE, and BC have a positive influence on PF, though their relationships follow an inverted U-shaped pattern. PF shows positive correlations with CR and PD, and PSN enhances the relationship between PF and customer outcomes. Originality: The research adds value to Social Exchange Theory and Commitment–Trust Theory by demonstrating that organizational capabilities may yield diminishing returns of fairness and thus disproves the more-is-better linear relationships in customer relationship management. Full article

Based on Conservation of Resources (COR) theory and a socio-technical systems perspective, this study examines how technology-enacted abusive supervision (TAS) influences employees’ counterproductive work behavior (CWB) in digitalized organizational contexts. Conceptualizing TAS as a system-embedded form of digitally mediated control, we argue that technology-amplified supervisory power constitutes a persistent resource threat that reshapes employees’ behavioral regulation strategies. Using three-wave time-lagged survey data from 428 employees working in digital-intensive enterprises in China, we develop and test a moderated mediation model. The results indicate that TAS is positively associated with CWB, with defensive silence serving as a critical mediating mechanism. Although defensive silence may temporarily reduce interpersonal risk, it disrupts feedback and resource replenishment processes, leading to cumulative resource depletion and a higher likelihood of counterproductive behavior over time. Moreover, power distance significantly moderates this indirect effect, such that the mediating role of defensive silence is stronger among employees with higher-power-distance orientations. By integrating leadership research, COR theory, cultural value orientations, and a socio-technical systems perspective, this study advances our understanding of covert resistance and behavioral risk in technology-driven work systems and offers important implications for digital governance and sustainable organizational performance. Full article

Despite its rich cultural heritage, the Yellow River Basin (YRB) faces challenges of ecological fragility and unbalanced development that constrain residents’ welfare improvement. Cultural–tourism integration (CTI)—aimed at creating employment, optimizing industrial structure, and improving public services—is increasingly promoted as a pathway to enhance people’s livelihood and well-being (PLW). Grounded in industrial integration theory and welfare economics, this study examined the impact effects, transmission mechanisms, and spatial spillovers of CTI on PLW. Panel data from 75 prefecture-level cities in the YRB, spanning 2011 to 2023, were utilized, and multi-dimensional indices were constructed for both CTI and PLW. Impact effects, mediating mechanisms, and spatial spillovers were examined through kernel density estimation, a dynamic system generalized-method-of-moments (SYS-GMM) model, mediation analysis, and a spatial Durbin model (SDM). The results showed that CTI and PLW both improved over time and displayed a spatial pattern of “midstream and downstream leading, upstream lagging”. CTI significantly promoted PLW, after controlling for dynamics and endogeneity (SYS-GMM coefficient = 0.130, p < 0.01). Industrial structure upgrading acted as a positive mediator, whereas digital infrastructure exhibited a short-term suppressing (negative mediating) effect, implying a phased mismatch between CTI investment priorities and digital input. Spatial estimates further indicated that CTI generated positive spillovers, improving PLW in neighboring cities, in addition to local gains. These findings suggest that basin-wide coordination and better alignment between CTI projects and digital infrastructure are essential for inclusive and sustainable well-being improvements, supporting regional progress toward the Sustainable Development Goals. Full article

To address demand–supply mismatches in traditional village human settlements (TVHSs), this study builds on existing human settlement research by introducing cultural landscape theory and constructing a comprehensive framework that includes the hard (infrastructure, living environment, ecological environment, and environmental sanitation) and soft environment (social services, economic environment, and cultural environment). Villagers’ and experts’ perceptions of importance are integrated through a hierarchical weighting system combining AHP, CRITIC, and GRA. In addition, cluster analyses, the importance–satisfaction (IS) model, the obstacle degree model, and mediation analyses are employed to identify village classifications, determine optimization indicators, and assess mechanism effects. The findings indicate the following: (1) The overall satisfaction with TVHSs in Northeast China is moderate, with a stepwise decline from northeast to southwest, and the economic environment significantly lags behind other dimensions. (2) Four village classifications are identified—demonstration, basic-level development, potential-focused, and priority improvement. (3) The optimization indicators across classifications include toilet conditions, village cleanliness, school accessibility, and access to medical services, resulting in strategies such as “cultural landscape empowerment” and “telemedicine coverage”. (4) Mediation analyses show that improvements in the hard environment enhance overall satisfaction both directly and indirectly through social services and the economic environment. These findings highlight the close link between satisfaction and regional development, underscoring the need for dynamic monitoring and greater emphasis on the cultural dimension to support TVHS optimization and rural revitalization. Full article

In response to the global goal of carbon neutrality, the tourism industry faces mounting pressure to reduce emissions. Characteristic towns that rely on traditional, high-emission models urgently require low-carbon tourism transformation strategies to meet environmental targets while preserving cultural heritage and economic vitality. This study investigates the low-carbon transition pathways of tourism in characteristic towns, using the three-dimensional impact mechanism of tourists, residents, and enterprises as a conceptual entry point. Drawing on empirical research conducted in Zhouzhuang and Tongli—two ancient towns in Suzhou—the study identifies key drivers and barriers to the development of low-carbon tourism. Results indicate that the overall low-carbon transformation score for Suzhou’s characteristic towns is 63.3, suggesting a moderate level of progress. Specifically, Zhouzhuang scored 66.9, while Tongli lagged behind at 57.6, highlighting notable disparities in transition efforts. The study applies multi-agent game theory and system dynamics to analyze the interactive mechanisms among tourists, residents, and enterprises in the low-carbon transition. Our findings reveal that tourists’ low-carbon consumption behaviors, residents’ environmental awareness, and enterprises’ green investments significantly influence the transition process. Further analysis using a chain mediation model shows that policy support positively affects low-carbon outcomes by promoting enterprise investment and influencing resident behavior. The study’s innovation lies in its development of an integrated analytical framework that captures the dynamic interplay among multiple stakeholders, offering a comprehensive perspective on low-carbon tourism transformation in characteristic towns. This study contributes to the sustainable tourism literature and provides valuable insights for policymakers and practitioners working toward carbon neutrality in tourism destinations. Full article

Rural areas are undergoing a transformation, shifting from traditional agriculture to green and leisure industries, driven by urban–rural imbalances and environmental challenges. This transition, however, presents the growing conflicts between preserving spatial features and promoting industrial development. Based on the unique rural spatial typology of polders, this study integrated theories from cultural, landscape, ecological, economic, and social perspectives to construct a conceptual framework of the interactive relationship between spatial features (SFs) and industrial development (ID). Then, an evaluation index system was constructed to measure the current status of SFs and ID, using data from field surveys, satellite imagery, and 2020 yearbooks, with the Gaochun Polder District, Nanjing (China), as the case study. Next, the coupling coordination degree (CCD) model and a scenario analysis based on orthogonal design were applied to assess the coherence and development between SFs and ID, and to identify strategies for optimizing rural industrial development. The results show that (1) the current SFs and ID are in the break-in and basic coordination stage, with ID lagging behind SFs, and (2) the 25 scenarios generated through orthogonal design were categorized into three groups: high-level coordination with synchronization between the two systems, high-level coordination but ID lagging behind SFs, and basic coordination where ID lags behind SFs. To achieve a high-level coordination with synchronization, specific strategies were proposed to enhance agricultural input–output benefits, improve agricultural scale–quality benefits, and, overall, protect the SF system while making minor adjustments to the village dwelling subsystem. Therefore, the findings provide recommendations for traditional polder villages to optimize their rural industries while preserving the distinctive SFs of the rural cultural landscape. Full article

Amid comprehensive reforms, artificial intelligence (AI) has emerged as a vital force in solving people’s problems and enhancing quality of life. Yet, theoretical inquiries into the mechanisms by which AI influences social well-being remain limited. Drawing upon cultural lag theory, this study constructs a social well-being index system based on the Gini coefficient objective weighting method. By integrating a moderated mediation model with a spatial econometric model, it examines the mechanisms and impacts of artificial intelligence on social well-being. The findings reveal that AI induces multiple cultural lags and exerts a U-shaped impact on social well-being. AI enhances well-being through the channels of employment opportunities, human capital, and green innovation, while digital inclusion and foreign direct investment (FDI) further reinforce this relationship. Additionally, AI generates spatial spillover effects on social well-being, and the region’s well-being landscape exhibits convergence. However, both digital inclusion and FDI negatively moderate the convergence process, slowing its overall pace. These insights provide substantial practical guidance for crafting informed policies aimed at elevating public well-being. Full article

This study investigates the complex interplay between organizationally prescribed perfectionism (OPP), job insecurity, counterproductive work behavior (CWB), and self-efficacy in learning artificial intelligence (AI) in the context of modern organizations. Based on several theories, the current research suggests and tests a moderated mediation model. Using a three-wave time-lagged design with data collected from 412 workers across various South Korean corporations, we examine how OPP influences CWB both directly and indirectly through job insecurity, and how self-efficacy in AI learning moderates the OPP–job insecurity link. Our results show that OPP is positively linked to CWB, and this association is partially mediated by job insecurity. Moreover, AI learning self-efficacy functions as a moderator in the OPP–job insecurity link, such that the positive link is weaker for members with higher levels of AI learning self-efficacy. These findings extend our understanding of perfectionism in organizational settings and highlight the role of technological self-efficacy in mitigating the negative impacts of perfectionist cultures. This research may contribute to the literature on perfectionism, CWB, and technological adaptation at work, and has important implications for managing high-performance cultures in the period of rapid technological advancement. Full article

This study examines how positive beliefs about organizational changes during a foreign acquisition case influence organizational identification, perceptions of ethical organizational culture, and individual performance seven months post-acquisition. By integrating theories of social identity and organizational change, we offer a new perspective on how positive perceptions of change influence key outcomes following mergers and acquisitions (M&As). Using a cross-lagged design with two cross-sectional datasets within a high-intensity telecommuting organization in Romania, we found that viewing change positively significantly enhanced organizational identification, perceptions of ethical organizational culture, and individual performance. These findings highlight the crucial role of effectively managing the narrative surrounding change processes and enhancing employee perceptions in successful organizational integration following M&As. Full article

Positive psychology has attracted increasing attention from many scholars worldwide. There is a considerable body of knowledge on the relationship between optimism and subjective well-being (SWB). However, their mediation mechanism has not been fully studied, and most of the current conclusions were formulated within the context of Western culture, with a limited number of empirical studies specifically targeting Chinese people. Based on the theories of self-regulation and stress coping, our research aimed to validate the association between optimism and SWB among Chinese adults and further investigate the mediating effect of positive and negative coping in this relationship. In Study 1, using a national dataset from the Chinese General Social Survey (N = 12,582), we captured the direct positive relationship between optimism and SWB. In Study 2, taking a cross-sectional study (N = 272), we found the mediating effect of positive and negative coping in the relationship between optimism and SWB according to correlation and regression analysis. In Study 3, taking a cross-lagged study (N = 343), we reverified the results of Study 2 and found negative coping no longer played a role as a mediator after accounting for the factors of social desirability and state anxiety in the analysis. These findings are worthwhile for paying attention to Chinese people’s optimistic traits and the pathways to improving their subjective well-being using different coping behaviors. Full article

In this research, we examine how the quality of institutions promotes financial market development (FMD) in 21 emerging markets (classified by the Financial Times Stock Exchange Group). The moderating role of culture is also empirically tested. For this purpose, a balance panel dataset of 21 emerging markets from 1984 to 2020 is utilized from various secondary data sources. The study applies two-stages least square regression with the instrumental variable, and lag transformation to overcome the endogeneity problem in the nexus of institutions and finance, which is least focused on in prior literature. The empirical findings show that institutional quality and the national culture promote FMD in these economies. The main findings are consistent with law and finance, and financial socialization theories. We argue that academics, policymakers, and researchers should comprehend the critical role of institutional and cultural indicators in forming an effective financial system that may lead to sustainable economic development. This research contributes to the literature on emerging markets in this helpful paradigm. We conclude that quality institutions play a critical role in magnifying the FMD of emerging markets. It is crucial to comprehend the connection between FMD and institutions, as the growth dividend from financial development can be boosted by strengthening institutions and understanding the culture. Our results are robust to alternative measures of institutions and FMD and the correction of potential endogeneity. Full article

Rural communities in Cameroon have high levels of poverty, poor living conditions and lagging sustainable development. Lack of economic, social and physical infrastructure opportunities make these communities unsustainable and impact the quality of life for residents. Existing conditions render these areas unattractive for visitors and external and local investors. Initiatives to reduce poverty and improve living standards have had limited impact to reducing poverty or improving quality of life. The recent signing of Cameroon’s decentralization law, giving authority for planning and investments to local council governments now provides an opportunity to rethink existing strategies. Using Batibo, a representative community in the north western region of Cameroon, this paper examines the status of development initiatives and identifies new priorities for planning and steps to improve economic status. Guided by the Theory of Ecological Design and Five Pillars of Economic Development, and using a circular city approach, this paper outlines a concept for town planning and architectural flagship projects that can project the image, culture and heritage of the community and strategies for improving markets. With decentralized governance and re-envisioned priorities, Batibo has an opportunity to become a prototype for sustainable development and model of a quality future in rural Cameroon. Full article

In order to achieve sustainable development to protect the environment and society, an increasing number of scholars have conducted in-depth research on green marketing and green purchases. Although great achievements have been made in this field, there still is room for further progress. This study reviews 97 papers providing empirical research on green purchase behavior from 2015 to 2020. First, we review the widely used consumer theory and its extended application in recent years. Second, we divide the influencing factors of green purchase behavior into the following three categories and discuss them in detail: individual factors, product attributes and marketing, and social factors. Finally, we put forward the following possible directions for future research. (1) The authors can consider adjustment to the survey objects to weaken the subjectivity of the data. (2) Longitudinal research can be used to assess the impact of education and policies with a lagging effect on consumers. (3) The authors can broaden the research direction towards a cross-cultural background. (4) The behavior of various green products (such as recyclable tires, recycled glass containers, recycled paper) could be explored to enrich the research content. (5) It will be beneficial to combine a variety of consumer theories to explore the green purchase behavior of consumers and break through the existing linear hypothesis path to explore new research methods. Full article

Village resettlement communities (VRCs) are a special type of urban community that the government has promoted considerably during China’s rapid urbanization. This study uses the theory of the production of space as a basis to explore the processes and mechanisms of the physical and social space evolution of VRCs through a case study of Qunyi Community, one of the largest VRCs in Kunshan. Questionnaires and semi-structured interviews were employed in this study. Results indicate that the coupling relationship between local government power and diversified capital is the fundamental reason that promotes the production of macrophysical space. Moreover, the economic and social relationships among residents promote the reproduction of microsocial space. Landless farmers are the most important spatial producers in the microsocial space. The individual needs and cultural differences of immigrant workers also have significant effects on microspatial production. Furthermore, the production and reproduction of the physical and social spaces, respectively, of VRCs deduce the adjustment relationship among the urbanization processes of land, population, and individuals. Results also indicate that the urbanization of individuals appears to lag behind the previous two processes. This study can provide a theoretical basis for the spatial renovation and management optimization of VRCs, as well as the promotion of a new type of “people-centered” urbanization. Full article

This study aims to explore the influence mechanism of cultural intelligence on work–family conflict for Chinese expatriates in cross-cultural non-profit organizations. Drawing on conservation of resources theory, this longitudinal study (six-month time lag) is the first to examine cultural intelligence as an antecedent of work–family conflict. The study also examines the mediating role of work engagement and the moderating role of leader–member exchange (LMX) in the cultural intelligence and work–family conflict relationship. The sample comprises 206 expatriate Chinese language teachers working at 45 Confucius Institutes in the US, Canada, and Russia. Results show that cultural intelligence not only reduces work–family conflict but also promotes expatriates’ work engagement. The higher the work engagement, the higher the work–family conflict experienced by expatriates. LMX moderates not only the positive relationship between work engagement and work–family conflict but also the indirect effect of cultural intelligence on work–family conflict through work engagement. Thus, the indirect effect of cultural intelligence on work–family conflict through work engagement is stronger with low (compared to high) LMX. This study’s findings provide implications for managers of cross-cultural non-profit organizations to better understand and solve expatriates’ work–family conflict problem. Full article