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Towards a Sustainable Future: The Role of Technological Innovation in Internet Service Development

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: 30 June 2025 | Viewed by 3375

Special Issue Editors

Prof. Dr. Shugang Li

E-Mail Website
Guest Editor
School of Management, Shanghai University, Shanghai 200444, China
Interests: big data; artificial intelligence; social e-commerce; product management; information system; information management; complex system modeling; evolution control; supply chains
Special Issues, Collections and Topics in MDPI journals
Prof. Dr. Ying Qian

E-Mail Website
Guest Editor
Business School, University of Shanghai for Science and Technology, Shanghai 200093, China
Interests: emergency management; public opinion dissemination; system dynamics; information systems

Special Issue Information

Dear Colleagues,

In contemporary society, the evolution of innovative technologies has had a profound influence on the progression of internet service systems and the lifestyles of users. Sustainable development within this sector entails deploying judicious management and environmental safeguarding measures to foster economic growth through pioneering technologies, recognize nature as a critical asset, and ensure that present business practices do not compromise future ecological and social needs.

Although the significance of innovative technology in internet service systems is widely recognized, considerable gaps persist in current research on and practice in this field. IUn a theoretical sense, existing frameworks are inadequate and lack systematic analysis of the mechanisms through which innovative technologies operate within these systems. Secondly, existing models often fail to account for the complexity and dynamism of internet service systems, leading to practical limitations. Existing research is particularly insufficient when it comes to promoting the sustainability of internet service platforms. Sustainability necessitates not only enhanced system performance and user experience through technological innovation but also stability in resource utilization and long-term operation. Yet, current theoretical studies insufficiently address how innovative technologies impact different types of internet service systems, hindering the development of effective sustainability strategies. Moreover, the lack of interdisciplinary integration results in a fragmented understanding of the multifaceted impacts of innovative technologies on internet service systems, further constraining the formulation and implementation of comprehensive sustainability solutions.

Consequently, the editorial focus of this Special Issue will center on exploring the cutting-edge applications of innovative technologies in internet service systems and their impact on sustainable development in the sector. We welcome original research articles and reviews, and research areas may include, but are not limited to:

  • The utilization of artificial intelligence (AI) and blockchain technology in enhancing demand–supply chain efficiency;
  • Data-driven decision-making processes;
  • The integration of the Internet of Things (IoT) and intelligent logistics systems;
  • Optimization in route planning, inventory management, and delivery processes;
  • Immersive technologies like augmented reality (AR) and virtual reality (VR);
  • Evaluation of consumer satisfaction and loyalty metrics;
  • Emphasis on user data security and privacy protections.

Prof. Dr. Shugang Li
Prof. Dr. Ying Qian
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • innovative technologies
  • sustainable development
  • internet service systems
  • system performance
  • artificial intelligence (AI)
  • blockchain technology
  • Internet of Things (IoT)
  • data-driven decision-making

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Published Papers (2 papers)

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Research

22 pages, 10035 KiB  
Article
Mobile Platforms as the Alleged Culprit for Work–Life Imbalance: A Data-Driven Method Using Co-Occurrence Network and Explainable AI Framework
by Xizi Wang, Yakun Ma and Guangwei Hu
Sustainability 2024, 16(18), 8192; https://doi.org/10.3390/su16188192 - 20 Sep 2024
Viewed by 1521
Abstract
The digital transformation of organizations has propelled the widespread adoption of mobile platforms. Extended availability and prolonged engagement with platform-mediated work have blurred boundaries, making it increasingly difficult for individuals to balance work and life. Criticism of mobile platforms has intensified, precluding digital [...] Read more.
The digital transformation of organizations has propelled the widespread adoption of mobile platforms. Extended availability and prolonged engagement with platform-mediated work have blurred boundaries, making it increasingly difficult for individuals to balance work and life. Criticism of mobile platforms has intensified, precluding digital transformation towards a sustainable future. This study examines the complex relationship between mobile platforms and work–life imbalance using a comprehensive data-driven methodology. We employed a co-occurrence network technique to extract relevant features based on previous findings. Subsequently, we applied an explainable AI framework to analyze the nonlinear relationships underlying technology-induced work–life imbalance and to detect behavior patterns. Our results indicate that there is a threshold for the beneficial effects of availability demands on integration behavior. Beyond this tolerance range, no further positive increase can be observed. For organizations aiming to either constrain or foster employees’ integration behavior, our findings provide tailored strategies to meet different needs. By extending the application of advanced machine learning algorithms to predict integration behaviors, this study offers nuanced insights that counter the alleged issue of technology-induced imbalance. This, in turn, promotes the sustainable success of digital transformation initiatives. This study has significant theoretical and practical implications for organizational digital transformation. Full article
(This article belongs to the Special Issue Towards a Sustainable Future: The Role of Technological Innovation in Internet Service Development)
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21 pages, 9211 KiB  
Article
Determining the Equilibrium Point between Efficiency and Well-Being in Enterprise Social Media Usage: A Hybrid Approach Using Response Surfaces and Optimization Methods
by Xizi Wang, Guangwei Hu, Yuanyuan Shu and Wenfeng Si
Sustainability 2024, 16(17), 7316; https://doi.org/10.3390/su16177316 - 26 Aug 2024
Viewed by 1219
Abstract
With the progression of digital transformation in the workplace, the use of enterprise social media has become a daily routine in contemporary organizations. In the course of this transition, securing enterprise social media for both efficiency and individual well-being is pivotal as it [...] Read more.
With the progression of digital transformation in the workplace, the use of enterprise social media has become a daily routine in contemporary organizations. In the course of this transition, securing enterprise social media for both efficiency and individual well-being is pivotal as it steers digital transformation towards a sustainable future. Despite the huge benefits, the impact of enterprise social media on individuals is often seen as a double-edged sword, posing a managerial dilemma to organizations. To address this issue, our research developed a hybrid method aiming at maximizing efficiency and protecting employees’ psychological well-being with neither target being compromised. Polynomial regression with response surfaces was employed to visually elucidate the variations in work engagement and work exhaustion, thereby identifying the conditions for optimal values of work engagement. We then transformed the conflicting outcome variables into a single optimization goal. By calculating the equilibrium point and comparing various predictor limits, we determined an optimal condition to achieve both targets. Specifically, the equilibrium point is identified when employees’ psychological detachment slightly exceeds enterprise social media use. The optimal condition can be identified when two predictors are symmetrically aligned with each other. Our method demonstrates that a congruence framework of enterprise social media use is conducive to both efficiency and well-being, challenging the existing assertion that moderate usage is most favorable and questioning linear relationship assumptions. This study extends the innovative application of optimization techniques to broader managerial domains and provides practical solutions for reconciling the contradictory effects between well-being and efficiency, thereby promoting the sustainable success of enterprise social media. Full article
(This article belongs to the Special Issue Towards a Sustainable Future: The Role of Technological Innovation in Internet Service Development)
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