Knowledge Work Management

A special issue of Administrative Sciences (ISSN 2076-3387).

Deadline for manuscript submissions: closed (31 July 2024) | Viewed by 14992

Special Issue Editor


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Guest Editor
Department of Industrial Engineering, University of Iceland, 101 Reykjavik, Iceland
Interests: productivity of knowledge workers

Special Issue Information

Dear Colleagues,

Knowledge in organisations resides both within a given organisation and with the individuals within it.  Organisations usually deal with knowledge management while an individual knowledge worker is often left to personally deal with their own productivity.  Of course, the fields intersect, and both improve productivity.  Knowledge management involves knowledge storage (creation, acquisition, organisation, codification, and classification of knowledge), knowledge movement (sharing, transfer, application, protection, and retention of knowledge), and knowledge technologies (knowledge bases, expert systems, document management, search and support, and decision support).  Knowledge workers are workers whose main capital is knowledge; hence, they own their means of production, which is a contrast to other workers, where organisations own the means of production.  A knowledge worker’s productivity deals with tasks (classification, improvement, resources, and sourcing of tasks), task movement (delegation, elimination, automation, and re-use of tasks), and jobs (task selection, task series/process, environment, and placement).  The fields overlap and impact both the organisation (objective, demand, culture, intellectual capital, strategy, and communication) and the individual (objective, capacity/knowledge, behaviour, motivation, work life balance, and personal resources); though these impacts occur to different degrees.

The purpose of this Special Issue is to explore the management of knowledge on both organisational and individual bases with the purpose of improving productivity. 

Academics are encouraged to look at their field in regard to the overall management of productivity, including two dyads: organisations vs. individuals; knowledge management vs. knowledge worker productivity.

Prof. Dr. Gudmundur Valur Oddsson
Guest Editor

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Keywords

  • knowledge management
  • knowledge worker
  • knowledge worker productivity

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Published Papers (4 papers)

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Research

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22 pages, 1282 KiB  
Article
Worker’s Satisfaction and Intention toward Working from Home—Foreign Non-EU Citizens vs. National Workers’ Approach: Case Study of Central European Countries (Visegrád Group (V4))
by Pierre Alassaf, Basem Munir El-assaf and Zsigmond Gábor Szalay
Adm. Sci. 2023, 13(3), 88; https://doi.org/10.3390/admsci13030088 - 16 Mar 2023
Cited by 4 | Viewed by 3307
Abstract
The COVID-19 lockdown has brought about many sudden changes in the social and work environment, causing organizations and businesses to change work conditions to adapt to the new situation which has affected millions of workers who shifted to telework. The teleworkers’ variations in [...] Read more.
The COVID-19 lockdown has brought about many sudden changes in the social and work environment, causing organizations and businesses to change work conditions to adapt to the new situation which has affected millions of workers who shifted to telework. The teleworkers’ variations in gender, age, residency situation, status as national or foreign employees, and many other aspects create differences in their response toward the telework experience. This study attempts to fill the literature gap concerning the differentiation in response between national and foreign employees’ satisfaction with the working from home experience and their future intention to work from home, with a case study of the Visegrád Group as an example from Central European countries. The study found that 84.4% of teleworkers were satisfied with working from home, but no significant difference was found between national and foreign teleworkers in their satisfaction with the telework experience; this satisfaction mainly derives from allocating the gained time to social–personal activities. A surprising result presented by this research is that, in spite of the fact that foreign non-EU-citizen workers were satisfied with the teleworking experience, they do not tend to work from home due to fears of losing their jobs and residence permits, whereas national teleworkers have the intention to work from home if given the opportunity. Another important addition of this study is the development of a new scale specifically for measuring employee satisfaction with working from home instead of using traditional job satisfaction scales. Full article
(This article belongs to the Special Issue Knowledge Work Management)
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13 pages, 677 KiB  
Article
The Relationship between Demographics and Knowledge Risk Perception of High School Teachers: Training as a Mediator
by Michele Borgia, Eugenia Nissi, Maura La Torre and Guido Ortolani
Adm. Sci. 2022, 12(4), 188; https://doi.org/10.3390/admsci12040188 - 9 Dec 2022
Viewed by 2468
Abstract
As a knowledge-based career, teachers can be exposed to knowledge risks. Since risk perception is the product of the experiences, values, memories and ideologies of individuals, the ways of perceiving knowledge risks could be useful for setting up prevention and mitigation strategies for [...] Read more.
As a knowledge-based career, teachers can be exposed to knowledge risks. Since risk perception is the product of the experiences, values, memories and ideologies of individuals, the ways of perceiving knowledge risks could be useful for setting up prevention and mitigation strategies for these kinds of risks. The present paper aimed at analyzing the relationship between the demographics and the knowledge risk perception of high school teachers. The role of a teacher’s training as a mediator of said relationship was analyzed as well. Using a sample of high school teachers working in Italian schools, a questionnaire was administered to gather data, and structural equation modeling analysis was employed to test the hypotheses. The results showed that demographics had a significant effect on teachers’ knowledge risk perception and that training mediated this relationship. The study could be helpful for educational institutions that want to train their teachers to be prepared to face risky events related to knowledge management. Full article
(This article belongs to the Special Issue Knowledge Work Management)
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Review

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22 pages, 1961 KiB  
Review
The Business Angel, Being Both Skilled and Decent
by Tancredi Pascucci, Brizeida Raquel Hernàndez Sànchez and Josè Carlos Sànchez Garcìa
Adm. Sci. 2024, 14(11), 269; https://doi.org/10.3390/admsci14110269 - 22 Oct 2024
Viewed by 811
Abstract
In this review, we explore the scientific landscape regarding Business Angels (BAs), a person who decides to offer their skills to improve the community where they live, distinguishing the different ways in which it is possible to contribute. This systematic review starts with [...] Read more.
In this review, we explore the scientific landscape regarding Business Angels (BAs), a person who decides to offer their skills to improve the community where they live, distinguishing the different ways in which it is possible to contribute. This systematic review starts with a precise definition of what a BA is in terms of goals, strategies, and intervention area, which could be in social, environmental, technological, or educational areas, differentiating a BA from other kinds of stakeholders, revealing some precise influences due to different cultures or entrepreneurial ecosystems. We are talking about a person who is authoritative not only in terms of competence, knowledge, and skills but who is also noteworthy in terms of moral stature and accountability. We used three databases, SCOPUS, WOS, and EBSCO, using VosViewer to create cluster mapping to differentiate the various areas of research on this topic. We revealed three clusters, namely Business Angel, entrepreneurship, and venture capital, that clarify different facets of the construct. BA activities are very different from conventional strategies and protocols. BAs can operate in innovative areas, bring their own technologies to improve capabilities, handle projects related to sustainability and innovation, and even address social functions and social cohesion. Full article
(This article belongs to the Special Issue Knowledge Work Management)
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Other

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33 pages, 1144 KiB  
Systematic Review
Strategies, Methods, and Supports for Developing Skills within Learning Communities: A Systematic Review of the Literature
by Majid Zamiri and Ali Esmaeili
Adm. Sci. 2024, 14(9), 231; https://doi.org/10.3390/admsci14090231 - 22 Sep 2024
Cited by 1 | Viewed by 7252
Abstract
This systematic review underscores the significance of learning communities as fertile grounds for skill development across diverse contexts. Furthermore, it reviews and theoretically evaluates several commonly used strategies, methods, and supports for developing skills within learning communities by synthesizing the existing literature. We [...] Read more.
This systematic review underscores the significance of learning communities as fertile grounds for skill development across diverse contexts. Furthermore, it reviews and theoretically evaluates several commonly used strategies, methods, and supports for developing skills within learning communities by synthesizing the existing literature. We followed the procedure outlined by the Preferred Reporting Items for Systematic Review and Meta-Analyses (PRISMA) to ensure a transparent, comprehensive, and standardized approach to conducting and reporting our systematic review, thereby enhancing the review’s credibility and reproducibility. Through an extensive analysis of the literature, we identified eleven strategies, methods, and supports (application of collaborative projects, mentorship programs, workshops and training sessions, online learning platforms, peer learning and feedback, problem-based learning, cross-collaboration initiatives, leadership development programs, inclusive learning environments, gamification and simulations, and social media and networking) that play pivotal roles in nurturing different types of skills. We describe each identified solution, its advantages and challenges, the types of skills targeted for development, and their overall contribution to skill enhancement. The findings emphasize the importance of fostering collaborative and interactive environments within learning communities to facilitate collective skill development and personal growth. Our systematic review faced some challenges (e.g., heterogeneity of studies and lack of longitudinal data) due to the overwhelming diversity of the literature on skill development across various disciplines and contexts. Overall, by synthesizing existing knowledge and identifying gaps in the literature, this review serves as a foundation for advancing theory, informing practice, and promoting continual improvement in skill development within learning communities. Full article
(This article belongs to the Special Issue Knowledge Work Management)
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