Building Resilient and Agile SMEs: Strategic Responses to Digital Disruption and Transformation

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Guest Editor
SBS Swiss Business School, University of Applied Sciences Institute, 8302 Kloten-Zurich, Switzerland
Interests: digitalization; SMEs competitiveness; SMEs strategies; international business; business strategies; financial analysis; financial markets
Department of Business Administration, King Abdulaziz University, Jeddah 21589, Saudi Arabia
Interests: decision making; technology management; technology forecasting; R&D management

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Guest Editor
Telfer School of Management, Ottawa University, Ottawa, ON K1N 6N5, Canada
Interests: economic policy; inclusive economic development; gender equality; policy design and delivery; social innovation; public sector innovation; policy innovation
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Special Issue Information

Dear Colleagues,

In the wake of the COVID-19 pandemic and amidst rapid digital disruption, small- and medium-sized enterprises (SMEs) face urgent pressure to digitally transform. While digital transformation (DT) offers clear benefits—such as automation and process optimization (Saáry et al., 2022), market expansion and new relationships (Matalamäki & Joensuu-Salo, 2022), enhanced collaboration (Browder et al., 2024; Garzoni et al., 2020; Rossato & Castellani, 2020), access to financial services (Kutlu & Özturan, 2008; Vide et al., 2022), knowledge sharing and innovation (Fauzi & Sheng, 2022; Khin & Ho, 2019; Quinton et al., 2018; Santos & Neumeyer, 2023), workforce development (Radicic & Petković, 2023), customer experience enhancement (Kalidas et al., 2020; Rossato & Castellani, 2020), brand strengthening (Alonso-Almeida et al., 2015), and business model innovation (Moeuf et al., 2018)—many SMEs still struggle to navigate the transition.

Challenges include limited financial resources (Amankwah-Amoah et al., 2021; Amaral et al., 2019; Costa & Castro, 2021; Dörr et al., 2023; Hasyim & Bakri, 2024; Moeuf et al., 2018; Pfister & Lehmann, 2023; Schönberger, 2023; Teltz, 2020), cybersecurity and data protection concerns (Vide et al., 2022), employee resistance to change (Pfister & Lehmann, 2023), skill gaps (Moeuf et al., 2018; Pfister & Lehmann, 2023; Schönberger, 2023; Solberg et al., 2020), lack of awareness and integration strategy (Hasyim & Bakri, 2024; Pfister & Lehmann, 2023; Sousa-Zomer et al., 2020; Vide et al., 2022), infrastructure deficits (Amankwah-Amoah et al., 2021; Kahveci, 2024; Neumeyer et al., 2021), and strategic challenges and resistance (Pfister & Lehmann, 2023; Radicic & Petković, 2023).

This Special Issue explores how SMEs can respond to digital disruption through resilience, agility, and innovation, turning constraints into strategic opportunities. We welcome interdisciplinary contributions addressing strategic, technological, operational, and financial enablers of SME transformation.

Topics of interest include the following:

  • Strategic agility and dynamic capabilities;
  • Leadership and organizational change in digitalization;
  • Innovation-driven recovery and business model renewal;
  • Policy and financial support for SME transformation;
  • Post-COVID resilience strategies;
  • Digital ecosystems and networks;
  • Case studies of successful SME transitions.

We encourage submissions that offer both conceptual insights and practical relevance. Authors are invited to submit an abstract to the Guest Editors or the Administrative Sciences editorial office prior to full manuscript submission. All papers will undergo double-blind peer review.

References:

  1. Alonso-Almeida, M. D. M., Bremser, K., & Llach, J. (2015). Proactive and reactive strategies deployed by restaurants in times of crisis: Effects on capabilities, organization and competitive advantage. International Journal of Contemporary Hospitality Management, 27(7), 1641–1661. https://doi.org/10.1108/IJCHM-03-2014-0117
  2. Amankwah-Amoah, J., Khan, Z., Wood, G., & Knight, G. (2021). COVID-19 and digitalization: The great acceleration. Journal of Business Research, 136, 602–611. https://doi.org/10.1016/j.jbusres.2021.08.011
  3. Amaral, A., Jorge, D., & Peças, P. (2019). Small Medium Enterprises and Industry 4.0: Current Models’ Ineptitude and The Proposal of A Methodology To Successfully Implement Industry 4.0 In Small Medium Enterprises. Procedia Manufacturing, 41, 1103–1110. https://doi.org/10.1016/j.promfg.2019.10.039
  4. Browder, R. E., Dwyer, S. M., & Koch, H. (2024). Upgrading adaptation: How digital transformation promotes organizational resilience. Strategic Entrepreneurship Journal, 18(1), 128–164. https://doi.org/10.1002/sej.1483
  5. Costa, J., & Castro, R. (2021). SMEs Must Go Online—E-Commerce as an Escape Hatch for Resilience and Survivability. Journal of Theoretical and Applied Electronic Commerce Research, 16(7), 3043–3062. https://doi.org/10.3390/jtaer16070166
  6. Dörr, L., Fliege, K., Lehmann, C., Kanbach, D. K., & Kraus, S. (2023). A Taxonomy on Influencing Factors Towards Digital Transformation in SMEs. Journal of Small Business Strategy, 33(1). https://doi.org/10.53703/001c.66283
  7. Fauzi, A. A., & Sheng, M. L. (2022). The digitalization of micro, small, and medium-sized enterprises (MSMEs): An institutional theory perspective. Journal of Small Business Management, 60(6), 1288–1313. https://doi.org/10.1080/00472778.2020.1745536
  8. Garzoni, A., De Turi, I., Secundo, G., & Del Vecchio, P. (2020). Fostering digital transformation of SMEs: A four levels approach. Management Decision, 58(8), 1543–1562. https://doi.org/10.1108/MD-07-2019-0939
  9. Hasyim, H., & Bakri, M. (2024). Challenges and Strategies for Small Business Survival. The Journal of Business and Management Research, 6(2), 80–90. https://doi.org/10.55098/tjbmr.v6i2.660
  10. Kahveci, E. (2024). Digitalization, and digital transformation in MSMEs in Turkey. International Journal of Small and Medium Enterprises and Business Sustainability, 8(2), 18–31. Available online: https://e-journal.trisakti.ac.id/index.php/ijsmebs/article/view/20175.
  11. Kahveci, E., Akgul, A. K., Daim, T., & Meissner, D. (2024a). The critical mediator role of process management for effective industry 4.0 implementation in SMEs. IEEE Transactions on Engineering Management, 72, 4–17.
  12. Kahveci, E., Avunduk, Z. B., Daim, T., & Zaim, S. (2024b). The role of flexibility, digitalization, and crisis response strategy for SMEs: Case of COVID-19. Journal of Small Business Management, 1–38.
  13. Kahveci, E. (2025). Digital Transformation in SMEs: Enablers, Interconnections, and a Framework for Sustainable Competitive Advantage. Administrative Sciences, 15(3), 107. https://doi.org/10.3390/admsci15030107
  14. Kalidas, S., Magwentshu, N., & Rajagopaul, A. (2020, July). South African SMEs post COVID-19 | McKinsey. How South African SMEs Can Survive and Thrive Post COVID-19. https://www.mckinsey.com/featured-insights/middle-east-and-africa/how-south-african-smes-can-survive-and-thrive-post-covid-19
  15. Khin, S., & Ho, T. C. (2019). Digital technology, digital capability and organizational performance: A mediating role of digital innovation. International Journal of Innovation Science, 11(2), 177–195. https://doi.org/10.1108/IJIS-08-2018-0083
  16. Kutlu, B., & Özturan, M. (2008). The usage and adoption of IT among SMEs in Turkey: An exploratory and longitudinal study. Journal of Information Technology Management, XIX(1), 12–24.
  17. Matalamäki, M. J., & Joensuu-Salo, S. (2022). Digitalization and strategic flexibility—a recipe for business growth. Journal of Small Business and Enterprise Development, 29(3), 380–401. https://doi.org/10.1108/JSBED-10-2020-0384
  18. Moeuf, A., Pellerin, R., Lamouri, S., Tamayo-Giraldo, S., & Barbaray, R. (2018). The industrial management of SMEs in the era of Industry 4.0. International Journal of Production Research, 56(3), 1118–1136. https://doi.org/10.1080/00207543.2017.1372647
  19. Neumeyer, X., Santos, S. C., & Morris, M. H. (2021). Overcoming Barriers to Technology Adoption When Fostering Entrepreneurship Among the Poor: The Role of Technology and Digital Literacy. IEEE Transactions on Engineering Management, 68(6), 1605–1618. https://doi.org/10.1109/TEM.2020.2989740
  20. Pfister, P., & Lehmann, C. (2023). Measuring the Success of Digital Transformation in German SMEs. Journal of Small Business Strategy, 33(1). https://doi.org/10.53703/001c.39679
  21. Quinton, S., Canhoto, A., Molinillo, S., Pera, R., & Budhathoki, T. (2018). Conceptualising a digital orientation: Antecedents of supporting SME performance in the digital economy. Journal of Strategic Marketing, 26(5), 427–439. https://doi.org/10.1080/0965254X.2016.1258004
  22. Radicic, D., & Petković, S. (2023). Impact of digitalization on technological innovations in small and medium-sized enterprises (SMEs). Technological Forecasting and Social Change, 191, 122474. https://doi.org/10.1016/j.techfore.2023.122474
  23. Rossato, C., & Castellani, P. (2020). The contribution of digitalisation to business longevity from a competitiveness perspective. The TQM Journal, 32(4), 617–645. https://doi.org/10.1108/TQM-02-2020-0032
  24. Saáry, R., Kárpáti-Daróczi, J., & Tick, A. (2022). Profit or less waste?: Digitainability in SMEs: A comparison of Hungarian and Slovakian SMEs. Serbian Journal of Management, 17(1), 33–49. https://doi.org/10.5937/sjm17-36437
  25. Santos, S. C., & Neumeyer, X. (2023). The Technologization of Entrepreneurial Processes: A Poverty Perspective. IEEE Transactions on Engineering Management, 70(3), 1174–1185. https://doi.org/10.1109/TEM.2022.3195485
  26. Schönberger, M. (2023). Artificial Intelligence For Small And Medium-Sized Enterprises: Identifying Key Applications And Challenges. Journal of Business Management, 21, 89–112. https://doi.org/10.32025/JBM23004
  27. Solberg, E., Traavik, L. E. M., & Wong, S. I. (2020). Digital Mindsets: Recognizing and Leveraging Individual Beliefs for Digital Transformation. California Management Review, 62(4), 105–124. https://doi.org/10.1177/0008125620931839
  28. Sousa-Zomer, T. T., Neely, A., & Martinez, V. (2020). Digital transforming capability and performance: A microfoundational perspective. International Journal of Operations & Production Management, 40(7/8), 1095–1128. https://doi.org/10.1108/IJOPM-06-2019-0444
  29. Teltz, A.-K. (2020). The Impact of Internationalization, Strategic Innovation And Managerial Digitalization on The Business Success of Fintech Enterprises [Doctoral Thesis, University of Latvia]. https://dspace.lu.lv/dspace/bitstream/handle/7/53368/298-79360-Teltz_Ann-Kathrin_at20111.pdf?sequence=1&isAllowed=y
  30. Vide, R. K., Hunjet, A., & Kozina, G. (2022). Enhancing Sustainable Business by SMEs’ Digitalization. Journal of Strategic Innovation and Sustainability, 17(1). https://doi.org/10.33423/jsis.v17i1.5013

Dr. Eyup Kahveci
Dr. Dana Bakry
Dr. Chokri Kooli
Guest Editors

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Keywords

  • digital transformation
  • SMEs (small and medium-sized enterprises)
  • e-commerce adoption
  • strategic agility
  • dynamic capabilities
  • competitive advantage
  • organizational transformation
  • digital skills
  • innovation
  • post-COVID resilience
  • digital strategy
  • financial implications
  • sustainability and digitalization
  • digital leadership
  • business model innovation
  • financial resilience

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Published Papers (2 papers)

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22 pages, 789 KB  
Article
Remote Work and Employee Attitudes: The Role of Reward Allocation in European SMEs
by Daniel Mandel Gandrita, Ana Gandrita and David Pascoal Rosado
Adm. Sci. 2025, 15(12), 467; https://doi.org/10.3390/admsci15120467 - 28 Nov 2025
Viewed by 1256
Abstract
Digital transformation and remote work continue to reshape the nature of work, yet the implications for salaries and promotions in SMEs continue to be poorly understood. This study investigates how reward allocation mediates the relationship between remote work and employee attitudes, addressing the [...] Read more.
Digital transformation and remote work continue to reshape the nature of work, yet the implications for salaries and promotions in SMEs continue to be poorly understood. This study investigates how reward allocation mediates the relationship between remote work and employee attitudes, addressing the organizational challenges of aligning human resource practices with digitalization work models in the European context based on the social exchange theory and data collected from n = 615 participants, primarily from SMEs, which were analyzed using PLS-SEM software and WarpPLS 7.0. The findings reveal that remote work not only strengthens workers’ engagement and satisfaction but also channels their efforts toward achieving outcomes and reward allocation, reducing the reliance on physical presence and visibility. Digital transformation enables SMEs to adopt more flexible and fairer HR practices, with remote work also contributing to organizational resilience, employee agility, and competitiveness. This research advances the theoretical understanding of HRM in the context of digital transformation, offering SMEs a guide to building a suitable reward system that promotes both individual well-being and sustainability. Full article
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Systematic Review
Cybersecurity Threats and Defensive Strategies for Small and Medium Firms: A Systematic Mapping Study
by Mujtaba Awan and Abu Alam
Adm. Sci. 2025, 15(12), 481; https://doi.org/10.3390/admsci15120481 - 10 Dec 2025
Viewed by 2229
Abstract
Small- and Medium-sized Enterprises (SMEs) play a crucial role in the global economy, accounting for approximately two-thirds of global employment and contributing significantly to the GDP of developed countries. Despite the availability of various cybersecurity standards and frameworks, SMEs remain highly vulnerable to [...] Read more.
Small- and Medium-sized Enterprises (SMEs) play a crucial role in the global economy, accounting for approximately two-thirds of global employment and contributing significantly to the GDP of developed countries. Despite the availability of various cybersecurity standards and frameworks, SMEs remain highly vulnerable to cyber threats. Limited resources and a lack of expertise in cybersecurity make them frequent targets for cyberattacks. It is essential to identify the challenges faced by SMEs and explore effective defensive strategies to enhance the implementation of cybersecurity measures. The study aims to bridge the gap and help these organizations in implementing cost-effective and practical cybersecurity approaches through a systematic mapping study (SMS) conducted, where 73 articles were thoroughly reviewed. This research will shed light on the current cybersecurity approaches (practices) posture for different SMEs, along with the threats they are facing, which have stopped them from deciding, planning, and implementing cybersecurity measures. The study identified a wide range of cybersecurity threats, including phishing, social engineering, insider threats, ransomware, malware, denial of services attacks, and weak password practices, which are the most prevalent for SMEs. This study identified defensive practices, such as cybersecurity awareness and training, endpoint protection tools, incident response planning, network segmentation, access control, multi-factor authentication (MFA), access controls, privilege management, email authentication and encryption, enforcing strong password policies, cloud security, secure backup solutions, supply chain visibility, and automated patch management tools, as key measures. The study provides valuable insights into the specific gaps and challenges faced by SMEs, as well as their preferred methods of seeking and consuming cybersecurity assistance. The findings can guide the development of targeted defensive practices and policies to enhance the cybersecurity posture of SMEs for successful software development. This SMS will also provide a foundation for future research and practical guidelines for SMEs to improve the process of secure software development. Full article
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