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Article

Comparative Benchmarking Study of Leading International and Brazilian Metro Systems

by
Leonardo da Silva Ribeiro
1,
Joyce Azevedo Caetano
1,
Larissa Rodrigues Turini
1,*,
Daduí Cordeiro Guerrieri
2,
Marina Leite de Barros Baltar
1,
Cintia Machado de Oliveira
2 and
Rômulo Dante Orrico Filho
1
1
Transport Engineering Program COPPE/UFRJ, Federal University of Rio de Janeiro, Rio de Janeiro 21941-914, Brazil
2
Federal Center of Technological Education Celso Suckow da Fonseca CEFET/RJ, Rio de Janeiro 20271-204, Brazil
*
Author to whom correspondence should be addressed.
Future Transp. 2026, 6(1), 28; https://doi.org/10.3390/futuretransp6010028
Submission received: 16 December 2025 / Revised: 18 January 2026 / Accepted: 19 January 2026 / Published: 28 January 2026
(This article belongs to the Special Issue Transportation Infrastructure: Planning and Resilience)

Abstract

Metro systems are high-capacity urban rail networks designed to provide fast, reliable, and efficient transportation. This article presents a comparative benchmarking study of six leading metro systems in Brazil and six prominent international cases, aiming to identify best practices and recurring challenges based on key operational, planning, design, governance, and performance indicators. The Brazilian systems analyzed are located in Rio de Janeiro, São Paulo, Belo Horizonte, Fortaleza, Recife, and Salvador, while the international cases include London, Paris, Tokyo, Berlin, New York, and Madrid. The methodology combined documentary research with technical analysis of public data sources, institutional reports, and performance indicators. The results reveal significant contrasts in network scale, operational efficiency, governance models, funding mechanisms, and integration with urban planning. São Paulo’s system stands out for its network robustness, automation, and consolidated monitoring framework, while other Brazilian cities face limitations in service coverage and financial sustainability. The international cases offer valuable insights into fare integration, the use of emerging technologies, and the application of performance metrics to foster more sustainable and efficient high-capacity urban transit systems. The findings provide relevant evidence to support policymakers, transport authorities, and urban planners in improving the planning, management, and sustainability of high-capacity urban transit systems.

Graphical Abstract

1. Introduction

Metro systems play a strategic role in the urban mobility of large cities by offering high-capacity public transportation that helps reduce traffic congestion, lower pollutant emissions, and promote more efficient and sustainable mobility [1,2,3].
The construction of a metro system is a product of rapid urbanization and depends on the city’s economic capacity and population size. A comprehensive analysis of the city’s stage of development, economic strength, and population is crucial to ensure sufficient demand and financial capacity for the construction and future expansion of the metro, thereby preventing unguided development [4].
In the Brazilian context, however, metro networks still face significant challenges related to unplanned urban expansion, the lack of integrated mobility policies, and limited financial and institutional resources. These factors have resulted in systems with varying degrees of efficiency, territorial coverage, and modal integration [5].
In this context, it becomes essential to analyze the models of operation, planning, and financing adopted not only in Brazil but also in countries with consolidated, efficient metro networks. Studying successful international experiences provides valuable insights for public policy design, governance improvement, the adoption of technological innovations, and the promotion of social inclusion in urban transportation.
In recent decades, the debate on sustainable urban mobility has become central to global development agendas, such as the United Nations Sustainable Development Goals (SDG 11—Sustainable Cities and Communities). Metro systems are not only key elements of mass transportation, but also catalysts for low-carbon urban transitions, equitable access to jobs and services, and urban resilience. International organizations, including the International Association of Public Transport (UITP) and the World Bank, have highlighted the metro as an essential infrastructure to mitigate impacts of climate change while enhancing social equity and productivity in metropolitan areas.
Despite the global recognition of metro systems as engines of sustainable development, there remains a research gap regarding comparative assessments that integrate technical, institutional, financial, and social dimensions across different governance contexts. Most benchmarking studies focus narrowly on performance metrics or technological aspects, overlooking how institutional maturity, funding diversification, and urban integration shape long-term system sustainability [6,7]. This study seeks to bridge this gap by adopting a multidimensional benchmarking framework that allows the identification of systemic patterns and policy-relevant lessons for developing countries.
This study adopts an exploratory and descriptive benchmarking approach. It does not aim to test statistical hypotheses, establish causal relationships, or develop predictive models. Instead, it seeks to provide a structured comparative assessment of metro systems, focusing on the identification of structural patterns, institutional arrangements, and policy-relevant insights.
Benchmarking studies are essential for understanding and improving metro system performance in different contexts. By systematically comparing operational efficiency, governance structures, financial strategies, and social outcomes, benchmarking allows policymakers and planners to identify best practices, avoid common pitfalls, and adapt successful solutions to local conditions [8,9]. Such comparative analyzes provide evidence-based insights for strategic decision-making, supporting sustainable development, technological innovation, and equitable access to urban transportation. In the context of developing countries like Brazil, benchmarking can guide the design, expansion and management of metro systems to achieve long-term efficiency and social impact.
In this context, this study is guided by the following research questions: (i) How do Brazilian metro systems compare to consolidated international systems in terms of operational performance, governance structures, and financing models? (ii) What best practices can be identified from international experiences that are transferable to the Brazilian context, considering its economic, institutional, and urban constraints? (iii) How can a multidimensional benchmarking framework contribute to more effective policy design and strategic decision-making for metro system development?
Based on these research questions, the objective of this study is to develop and apply a multidimensional benchmarking framework that enables a systematic and comparative assessment of metro systems across different governance contexts, moving beyond a descriptive inventory of indicators toward a structured and policy-oriented analysis.
From a methodological perspective, this work contributes by combining quantitative indicators and qualitative assessments to create a comprehensive comparative framework of metro systems. The analytical approach facilitates not only the evaluation of operational efficiency, but also the understanding of governance, planning, and social impacts. In practical terms, the study offers strategic recommendations for the design and expansion of Brazilian metro systems, emphasizing financial resilience, multimodal integration, and sustainability-oriented innovation.
This article presents a comparative benchmarking study of 12 metro systems: 6 from Brazil (Rio de Janeiro, São Paulo, Belo Horizonte, Fortaleza, Recife, and Salvador) and 6 international cases (Paris, London, Tokyo, Berlin, New York City, and Madrid). The selection was based on criteria such as historical relevance, operational scale, institutional maturity, and level of technological innovation.
Through the analysis of technical, institutional, operational, and financial data, this study aims to identify best practices, recurring challenges, and potential areas for improvement, and to provide evidence-based recommendations for enhancing the planning, financing, and management of metro systems in Brazil.
Accordingly, the study is positioned as an analytical benchmarking exercise rather than a causal or econometric investigation, with emphasis on institutional learning and strategic policy guidance.
Following this introduction, this paper is organized as follows. Section 2 describes the methodological framework adopted for the comparative benchmarking analysis. Section 3 presents and discusses the main results of the benchmarking analysis, highlighting similarities and differences between Brazilian and international metro systems across planning, design, governance, and performance dimensions. Finally, Section 4 summarizes the main findings of the study, discusses their policy implications, and outlines recommendations for the planning, financing, and management of metro systems in Brazil.

2. Methodology

This study employed a structured comparative benchmarking methodology designed to evaluate and contrast metro-rail systems across multiple dimensions—planning, design, governance, and performance. The approach integrates qualitative interpretation and quantitative normalization, aiming to identify best practices, operational bottlenecks, and governance patterns that influence the long-term effectiveness and sustainability of metro systems, with particular relevance to future projects in Brazil.
The methodological process was organized into four complementary phases: (A) documentary and bibliographic review; (B) selection of case studies; and (C) comparative analytical framework.
It is important to clarify that this study does not aim to conduct a systematic, bibliometric, or quantitative literature review. Instead, it adopts an exploratory and descriptive analytical approach, consistent with the objectives of comparative benchmarking studies. The literature and documentary review focuses on identifying conceptual frameworks, operational indicators, and institutional practices previously proposed by other authors and organizations, which are then used to support the selection of dimensions and indicators applied in the comparative analysis of metro systems.

2.1. Documentary and Bibliographic Review

This phase consolidated the conceptual and empirical basis of the study. Primary and secondary sources were collected systematically during the period from April to May 2025 and categorized according to their thematic relevance and reliability. The materials included: technical and operational reports; urban mobility plans, transport legislation, and metropolitan development frameworks; publications from international organizations and sectoral associations and; academic papers and peer-reviewed journals.

2.2. Selection of Case Studies

As mentioned in the previous section, the benchmarking sample comprised 12 systems, divided into two analytical groups: (1) International systems—London, Paris, Tokyo, Berlin, New York, and Madrid selected for their maturity, technological innovation, and institutional governance models; (2) Brazilian systems—São Paulo, Rio de Janeiro, Belo Horizonte, Fortaleza, Recife, and Salvador chosen for their geographic and institutional diversity, representing different stages of development and management models—public, concession, or public–private partnerships (PPPs).
The selection process followed explicit criteria: Geographical diversity, Institutional maturity, Financing structure, and Technological and managerial innovation. For the Brazilian cases, an additional criterion related to urban scale was applied, using the population of the served capital cities as a proxy for metropolitan scale and potential metro demand.The objective was not to ensure statistical or socioeconomic comparability between cities, but to identify structural patterns and transferable best practices through an exploratory benchmarking approach, in which international systems serve as analytical reference benchmarks rather than direct proxies.

2.3. Comparative Analytical Framework

The data was organized into a structured comparative framework, using a set of tables organized according to five analytical dimensions, consistent with the organization of the results section: general characteristics, planning characteristics, design characteristics, governance characteristics, and performance indicators.
Each dimension incorporated a combination of quantitative metrics (e.g., network length, ridership, frequency, and costs) and qualitative descriptors (e.g., governance model, integration with master plans, and institutional coordination). The analysis does not assume direct equivalence between the systems under study, but adopts an exploratory comparative benchmarking approach in which international metro systems are treated as analytical reference cases. Differences in scale, economic context, and urban characteristics across cases are explicitly acknowledged and interpreted as analytical dimensions of the study rather than as confounding variables to be statistically controlled. Data were cross-checked between multiple sources to ensure consistency and comparability.
Although the analysis encompasses all 12 metro systems under a single multidimensional benchmarking framework, the presentation of results distinguishes between Brazilian and international cases in separate tables. This separation is not methodological, as the same analytical dimensions and criteria are applied to all systems. Rather, it is an organizational and expository choice aimed at improving data clarity and readability, given the substantial differences in scale, institutional maturity, governance arrangements, and economic context between the two groups. Presenting the systems separately allows for clearer identification of internal patterns within each group, which are subsequently examined through an integrated comparative analysis in the discussion section.
To ensure methodological reproducibility, the benchmarking framework was structured around clearly defined analytical dimensions, standardized indicators, and publicly available data sources. The same procedure, comprising case selection based on explicit criteria, data collection from official operator reports and institutional documents, harmonization of quantitative indicators (such as fares, daily ridership, and average train headways), and organization of results according to the five analytical dimensions, can be directly replicated for other groups of metro or urban rail systems. This enables transparent, consistent, and reproducible application of the proposed benchmarking methodology beyond the cases analyzed in this study.

3. Results and Discussions

The comparative benchmarking exercise produced a set of structured findings across operational, planning, design, governance, and performance dimensions by analyzing 12 metro systems, where 6 systems are Brazilian and 6 are international.
It was possible to identify both convergences and divergences, as well as recurring opportunities and challenges. The results are presented in a progressive manner, starting with general system characteristics, followed by planning approaches, design and technological aspects, governance arrangements, and finally, performance and social–environmental impacts. This organization enables a clear understanding of how different factors interact to shape the effectiveness and sustainability of metro networks, while also providing evidence to guide future projects in the Brazilian context.

3.1. General Characteristics

Table 1 presents the general characteristics of the international metro systems analyzed and Table 2 presents the general characteristics of the Brazilian metro systems. The selected international systems, particularly in London (1863), Paris (1900), and New York (1904), have over a century of operational history, allowing them to expand into extensive networks. London, for instance, has 408 km of track and 272 stations, while New York boasts 394 km and 472 stations. In contrast, Brazilian systems are relatively young, with the oldest, São Paulo (1974) and Rio de Janeiro (1979), being less than 60 years old. The length of the network in Brazil remains modest, with São Paulo being the largest at 104.2 km, followed by Fortaleza at 84.3 km, while others, such as Belo Horizonte, operate less than 30 km.
In addition to network length and number of stations, differences emerge when considering structural indicators such as network density (stations/km) and average inter-station spacing. The sample international systems exhibit higher station densities and shorter inter-station spacing, reflecting a long-term strategy focused on fine-grained spatial coverage and high accessibility. Paris stands out for one of the highest network densities and an average inter-station spacing below 1 km, while New York and Berlin also exhibit high densities and relatively short spacing. Conversely, Brazilian metro systems tend to present lower network densities and larger average inter-station spacing, consistent with a development stage primarily oriented toward corridor-based expansion and initial network consolidation rather than dense urban penetration.
These structural differences have direct implications for the relative role of metro systems within each city’s overall mobility framework. International systems characterized by high station density, short inter-station spacing, and extensive network coverage tend to achieve higher metro modal share, particularly in dense urban cores where metro services are highly competitive with private car use. In contrast, Brazilian systems, which generally exhibit lower network density and larger inter-station spacing, play a more limited role in total urban mobility and often depend more strongly on feeder bus services and intermodal transfers. Differences in urban density, land-use patterns, fare integration policies, service coverage, and the degree of multimodal coordination help explain these variations, reinforcing the importance of integrated transport and land-use planning to increase the effective modal share of metro systems.
Intermodal travel patterns also differ significantly across the analyzed systems. International metro networks generally exhibit strong integration with bus services, commuter rail, and active modes, supported by coordinated timetables, unified fare systems, and well-developed first- and last-mile connections. In several cities, park-and-ride facilities further facilitate integration with private cars. In contrast, Brazilian metro systems rely more heavily on bus-based feeder services, with varying levels of physical and fare integration. Limitations in network coverage and first-/last-mile connectivity often increase transfer penalties, reducing overall system attractiveness. These differences highlight the importance of coordinated intermodal planning to enhance metro accessibility and effective use.
Daily ridership figures demonstrate the high capacity and usage of international systems. Tokyo leads with 6.52 million daily trips, followed closely by London (5 million) and Paris (4 million). These figures reflect both dense urban populations and a well-integrated role in everyday mobility. In Brazil, São Paulo stands out with 4 million daily passengers, comparable to Paris, indicating high demand despite its smaller network. In contrast, systems like Fortaleza (56 thousand) and Belo Horizonte (100 thousand) operate at much lower volumes, suggesting underutilization or limited catchment areas.
Average train headways further illustrate performance differences. International systems like Paris and Tokyo maintain frequencies as low as 2 min during peak periods, while Berlin averages 4–5 min. Brazilian performance is more heterogeneous: São Paulo achieves a competitive 1.6 min headway, comparable to top international standards, while cities such as Fortaleza (15 min) and Belo Horizonte (7–15 min) have much lower frequencies, which can limit system attractiveness and capacity.
In terms of cost, Brazilian metro fares, are significantly lower than those of major international cities, often less than US$1.50 (R$8.25), compared to London’s upper fare range of US$9.45 (R$52.00). This reflects local income levels and fare policy strategies aimed at accessibility. However, lower fares do not necessarily translate into high ridership in smaller Brazilian systems, pointing to the importance of network extent and service quality.
Both international and Brazilian systems generally offer fare integration with other modes, with varying degrees of comprehensiveness. International examples such as London’s Oyster card and Berlin’s zone-based system facilitate seamless transfers across different modes. Brazilian systems also feature integrated ticketing, São Paulo’s Bilhete Único and Rio de Janeiro’s Intermunicipal Bilhete Único being notable examples, although integration effectiveness can be influenced by operational coordination and network coverage.
Fare collection technologies and security inspection practices also vary across the analyzed metro systems. International networks generally employ advanced fare collection systems based on smart cards, contactless bank cards, and mobile payments, enabling faster passenger flows and reduced dwell times at stations. Security screening practices in these systems are typically proportionate and risk-based, prioritizing passenger throughput and operational efficiency. Brazilian metro systems have progressively adopted electronic ticketing and smart cards, often integrated with bus systems, but the level of technological maturity and interoperability remains uneven. In some cases, more manual or fragmented security and access control procedures may increase transfer times and negatively affect passenger experience, highlighting the role of technology and institutional coordination in improving system efficiency.
The analysis suggests that while Brazilian metros share some operational characteristics with leading international systems, such as São Paulo’s high ridership and frequency, they face challenges in scale, network density, and service consistency. Expanding network length, increasing operational frequency in underperforming systems, and ensuring robust multimodal integration are critical for enhancing their role in urban mobility. International benchmarks demonstrate that sustained investment over decades, combined with integrated urban transport planning, is key to achieving high-capacity, high-coverage metro networks.

3.2. Planning Characteristics

Table 3 and Table 4 presents the comparative analysis of planning characteristics of the international and Brazilian metro systems, respectively. In terms of integration with urban and metropolitan master plans, all international cases demonstrate full alignment with sustainable urban development policies and metropolitan-scale planning frameworks. This integration ensures that metro network expansion supports land-use optimization, accessibility improvement, and multimodal connectivity. In contrast, although most Brazilian systems report integration with official urban mobility or development plans, Rio de Janeiro presents only partial alignment, reflecting fragmented implementation and weak intergovernmental coordination. This suggests a structural governance challenge that may limit the system’s capacity to deliver cohesive and timely infrastructure improvements.
Regarding funding mechanisms and resource mobilization, international systems employ diversified portfolios combining fare revenues, public subsidies, loans, public–private partnerships, and, in some cases, specialized funds such as European Investment Bank financing. The diversification of funding sources reduces dependency on a single revenue stream and enhances resilience against fiscal fluctuations. Brazilian systems, however, exhibit more restricted and localized funding arrangements, often centered on infrastructure debentures, direct subsidies, or isolated PPPs initiatives. Such limitations can slow down expansion projects and restrict innovation, particularly in cities where demand growth requires proactive investment.
Beyond fare revenues, international metro systems typically rely on diversified income sources to enhance financial sustainability. These include commercial retail spaces within stations, advertising revenues, real estate development, and Transit-Oriented Development (TOD) strategies coordinated with urban planning policies. Such mechanisms reduce dependence on farebox recovery and public subsidies, while reinforcing the integration between transport infrastructure and urban development. In contrast, Brazilian metro systems tend to exhibit more limited use of non-fare revenues, with financial models still largely centered on fares, direct subsidies, or concession arrangements. Although isolated initiatives related to advertising and commercial use of stations exist, the systematic integration of TOD and real estate-based revenues remains incipient, indicating a potential area for institutional learning and future policy development.
For future scenarios and demographic projections, international networks demonstrate strategic and large-scale commitments, often involving multi-decade expansion programs and continuous modernization initiatives. Projects such as Paris’s four new lines and Tokyo’s planned network extensions to 2030 illustrate long-term vision and coordinated investment. Brazilian systems, while generally acknowledging the need for modernization and expansion, tend to focus on shorter-term actions or face uncertainties tied to financial constraints. For example, São Paulo presents a more robust future-oriented strategy, whereas Recife’s priorities center on maintenance and operational stability, and Rio de Janeiro’s progress remains conditional on significant new investments.
Overall, the data indicate that international metro systems benefit from stronger institutional alignment, diversified financing mechanisms, and sustained long-term planning, resulting in more predictable and scalable development trajectories. Brazilian systems, although advancing in formal planning integration, still face challenges in governance coordination, funding diversification, and strategic foresight, which could hinder their ability to meet future mobility demands effectively. Addressing these gaps—particularly by adopting multi-source financing models and reinforcing metropolitan governance—could enhance both the resilience and the competitiveness of Brazilian metro networks in the long term.
To ensure transparency and traceability of the information presented, it is important to note that all data and institutional details discussed throughout this section were obtained from official sources. The international systems analyzed include BVG (Berliner Verkehrsbetriebe), Metro de Madrid, Tokyo Metro, Transport for London, as well as sectoral organizations such as UITP and UrbanRail. For the Brazilian context, the information was collected from the official websites of Metrô Recife, Metrô de Belo Horizonte, Metrô de Fortaleza, Metrô de São Paulo, and Metrô do Rio de Janeiro.

3.3. Design Characteristics

Table 5 and Table 6 presents the comparative assessment of design characteristics of the international and Brazilian metro systems, respectively. Regarding geometric design standards and track infrastructure, both international and Brazilian systems employ a combination of underground, elevated, and surface alignments, with gauge choice reflecting historical and operational contexts. International systems often feature extensive underground networks in dense urban areas (e.g., Paris and Tokyo), optimizing space use and minimizing surface impact. Brazilian systems, while diversified in alignment types, are more heterogeneous in gauge and electrification methods, with several networks adapted from preexisting railway infrastructure (e.g., Recife), which can impose operational and capacity constraints.
In station design and modal integration, international systems show strong emphasis on architectural modernization, commercial integration, and multimodal connectivity, with several networks incorporating urban services directly into stations. Brazilian systems also demonstrate concern for intermodality, often linking metro stations to bus terminals, bike paths, and LRT lines; however, design upgrades tend to be more functional than architecturally distinctive, and commercial integration is generally less prominent.
User accessibility and comfort emerge as a differentiating factor. While international systems such as Tokyo and Berlin offer full or near-complete accessibility, others like London still face limitations, particularly in older stations. Brazilian systems have advanced in implementing elevators, tactile flooring, and ramps, but modernization remains uneven, with some networks (e.g., Recife) still undergoing adaptation programs. Air conditioning in trains is a common feature in Brazil, representing a comfort-oriented design choice adapted to local climate conditions.
With respect to sustainability in design, international cases reveal structured, long-term environmental commitments, including LED retrofits, recyclable construction materials, CO 2 reduction targets, and integration into broader climate policies (e.g., Tokyo’s net-zero by 2050 goal). Brazilian systems are increasingly incorporating sustainable measures, such as LED lighting, water reuse, urban greening, and waste recycling programs, but these initiatives are often project-specific and less systematically integrated into long-term corporate strategies.
In technology, Advanced Train Supervision (ATS) and automation levels vary significantly among the analyzed metro systems. The international networks, such as Paris, London, and Tokyo, employ advanced signaling and supervision systems, including CBTC and ATC, that enable high levels of automation, with some lines operating under driverless or unattended train operation. These technologies support higher service frequency, improved safety performance, and lower marginal operating costs. In Brazilian metro systems, advanced supervision and automation are increasingly adopted, particularly in São Paulo and Salvador, but remain limited to specific corridors or lines. Other systems continue to rely predominantly on conventional signaling with incremental upgrades. This heterogeneity reflects differing investment capacities and institutional maturity, and highlights the role of automation as a strategic lever for future capacity expansion and operational efficiency.
Finally, in use of modeling tools, both international and Brazilian systems are adopting BIM and GIS to improve project planning, execution, and asset management. International cases typically integrate these tools with simulation models and real-time operational systems, whereas Brazilian applications are more concentrated in project design and construction phases, with limited integration into daily operational decision-making.
The data suggest that while Brazilian metro systems are converging toward international best practices, particularly in accessibility improvements, technological modernization, and BIM adoption, there remain significant gaps in full network automation, environmental policy integration, and the architectural and commercial enhancement of stations. Strategic, long-term design planning that incorporates sustainability, technology, and user experience in an integrated manner could accelerate this convergence and improve the resilience and attractiveness of Brazilian urban rail systems.

3.4. Governance Characteristics

Table 7 and Table 8 presents the comparative analysis of governance characteristics of the international and Brazilian metro systems, respectively. In terms of operation models, most international systems are publicly operated, either by municipal or state-owned companies, while incorporating varying degrees of autonomy and accountability, such as Transport for London’s mayor-appointed board or Paris’s contractual governance between RATP and Île-de-France Mobilités. Tokyo stands out as a hybrid public–private model with government shareholding. In Brazil, however, there is a greater prevalence of concessions and PPPs, especially in Rio de Janeiro, Belo Horizonte, and Salvador, while São Paulo adopts a mixed model and Recife and Fortaleza maintain full public operation. This suggests that, whereas international systems tend to maintain public control with structured governance frameworks, Brazilian systems often leverage private participation to overcome investment and operational capacity constraints.
Regarding institutional governance, international systems operate under clear regulatory arrangements with well-defined roles for oversight bodies and transport authorities, often integrated into metropolitan transport planning. Brazilian governance structures also include regulatory and supervisory agencies at state or federal level, but the degree of integration with broader metropolitan governance varies significantly. The more fragmented arrangements, especially in systems spanning multiple government levels, may pose challenges for coordination and long-term strategic planning.
In risk and contingency management, international systems adopt highly structured protocols, often supported by digital monitoring tools, real-time control centers, and frequent drills. Brazilian systems have established contingency plans and safety protocols, with regular training, but the sophistication and technological integration of these systems are generally less advanced, relying more on procedural approaches than on automated or predictive systems.
With respect to training and capacity building, both groups prioritize continuous staff development, though the scope and specialization differ. International systems often combine technical, customer service, and safety training with simulation-based exercises and event-specific preparedness (e.g., large gatherings, emergencies). Brazilian systems also maintain ongoing programs, particularly in safety and operational efficiency, but training content is often more operationally focused, with fewer references to advanced simulation or scenario-based training.
In contract management and performance oversight, international cases show robust KPI frameworks, performance-based incentives, and penalty structures—Paris’s bonus-malus system being a notable example that incorporates passenger satisfaction into financial adjustments. Brazilian systems also monitor KPIs and enforce penalties for non-compliance, but incentives are less frequently tied to customer perception or broader service quality metrics, focusing instead on contractual compliance and operational outputs.
International metro governance tends to combine public operational control with high institutional integration, advanced risk management technologies, and performance systems that link funding or penalties to both operational and user-experience outcomes. Brazilian systems, while increasingly adopting formalized governance and performance monitoring, still face challenges in institutional coordination, technological sophistication in risk management, and in aligning contractual oversight with passenger-centered quality metrics. Strengthening regulatory integration, expanding technological adoption, and embedding customer-oriented incentives could enhance governance effectiveness and system performance in the Brazilian context.

3.5. Performance Indicators

Table 9 and Table 10 presents the comparative assessment of performance indicators between international and Brazilian metro systems, respectively. In terms of operational indicators, international metro networks employ a broader and more diversified set of metrics, encompassing train-kilometres operated, customer hours lost, excess journey time, passenger density, and service availability. Systems such as Paris and Madrid also incorporate frequency, punctuality, and train occupancy rates into their evaluations. In contrast, Brazilian systems predominantly track punctuality, train availability, and technical failure rates. Some networks, such as São Paulo, include additional parameters—elevator/escalator availability—while others focus on structural attributes such as network length and fleet size.
In the service quality indicators, international systems regularly measure user satisfaction, complaint and commendation volumes, accessibility, and reliability. Specific tools, such as the Perceived Quality Index (Madrid) and mobile application-based feedback collection (Paris), are common. Brazilian systems include indices such as IQS (Rio de Janeiro) and periodic satisfaction surveys (São Paulo, Belo Horizonte), though in several cases, the scope of quality metrics remains generic or underdeveloped.
In financial and economic indicators, international cases report detailed financial data, including revenue and cost per kilometre, net profit, and infrastructure investment, often linked to sustainability analyses. Brazilian systems disclose revenues, deficits, and investment levels; however, comprehensive financial reporting is inconsistent, with some systems (e.g., Recife) presenting only operational deficits.
In environmental indicators, international networks track a wide array of metrics, from CO 2 emissions and energy consumption to energy efficiency, air quality within stations, and even biodiversity impacts (Madrid). Brazilian systems monitor CO 2 reduction and implement initiatives such as water reuse and sustainable fleets, though environmental indicators remain narrower in scope and lack standardisation.
In social indicators, international systems integrate social dimensions, including accessibility, safety, social inclusion, community engagement, and gender diversity. Brazilian networks generally record direct employment figures and certain social programmes, but rarely address diversity or community participation systematically.
In monitoring and continuous evaluation, advanced technological tools such as CBTC, IoT-based monitoring, digital twins, and integrated audit platforms are standard among international systems. Brazilian systems rely primarily on centralized operational control, SCADA systems, and video surveillance, with comparatively lower levels of automation and integration.
International metro networks exhibit greater diversification and integration of operational, economic, environmental, and social performance indicators, enabling a more comprehensive and data-driven management framework. This approach strengthens transparency, accountability, and strategic decision-making. Brazilian systems, while making consistent efforts to monitor punctuality, availability, and user satisfaction, display a narrower and more heterogeneous indicator set, with notable gaps in environmental and social metrics, as well as in real-time data analytics.
Technological disparities further widen this gap: while networks such as Tokyo and Paris employ artificial intelligence, IoT sensors, and digital twins to enhance predictive maintenance and incident response, Brazilian networks largely rely on centralised, less interoperable systems. Furthermore, in international contexts, indicators are often closely tied to contractual governance mechanisms, such as bonus-malus schemes and independent audits, promoting continuous improvement. In Brazil, despite the presence of contractual penalties, the scope and enforcement of such mechanisms vary widely, particularly in publicly operated systems.

4. Conclusions

This study conducted a comparative analysis of six Brazilian and six international metro systems, examining their planning, design, operation, governance, and performance. The analysis was based on a structured and multidimensional benchmarking framework, combining standardized quantitative indicators and qualitative institutional assessment to enable systematic comparison across heterogeneous governance and urban contexts.
The results reveal significant disparities in scale, technological adoption, and management capacity. While international networks such as Tokyo, Paris, and London demonstrate well-established models based on long-term planning, diversified funding, and institutional maturity, Brazilian systems remain quite varied. São Paulo stands out for approaching these standards, whereas others face financial, operational, and institutional constraints. These findings are useful for policymakers, transport authorities and urban planners involved in the development and management of urban rail systems.
The research highlights that the success of metro systems goes beyond technical infrastructure, relying on effective integration within comprehensive governance and planning frameworks. International experiences underscore the importance of diverse funding sources, clear regulatory oversight, and alignment with sustainable urban development strategies. In Brazil, promising advances include São Paulo’s advanced automation, Salvador’s well-structured public–private partnership, Fortaleza’s emphasis on social and environmental benefits, and Belo Horizonte’s integration of social programs. However, ongoing challenges in financing diversification, governance coordination, and long-term strategic planning still hinder broader progress.
For the Brazilian context, three strategic challenges stand out: (i) developing resilient financial models that combine public resources, private participation, and international funds; (ii) integrating metro expansion with metropolitan-scale urban planning to ensure connectivity, accessibility, and social inclusion; and (iii) embedding sustainability and innovation as core pillars, aligning climate commitments, technological modernization, and social impact with operational models.
By articulating these strategic challenges through a comparative and multidimensional lens, the study contributes to transport policy literature by demonstrating how institutional maturity, governance arrangements, and financing structures jointly shape metro system performance. Rather than evaluating isolated indicators, the proposed benchmarking framework enables cross-case learning and supports evidence-informed decision-making in contexts characterized by institutional and economic heterogeneity.
This study presents some limitations. The benchmarking analysis is exploratory and based on secondary data from official and institutional sources. Furthermore, the case selection was intentional and not statistically representative, meaning that the results should be interpreted as illustrative rather than generalizable. Finally, the study does not seek to establish causal relationships or quantitatively assess the impacts of specific policies or technologies, but rather to provide a structured comparative perspective to support institutional learning and policy discussion.
Future studies should explore not only technical and operational benchmarking but also the political, institutional, and socio-environmental dimensions that shape the success of metro systems. In this context, future research could develop and test new numerical indicators for planning characteristics, as well as expand the set of performance sub-indicators—such as lost customer hours, excess journey time, and perceived quality indices. Investigating issues such as community participation, climate adaptation, and integration with emerging mobility technologies (e.g., Mobility-as-a-Service, electric buses) would provide a broader framework for sustainable metropolitan transport planning. In addition, although this study deliberately adopted structured comparative tables to ensure transparency, consistency, and methodological reproducibility in the multidimensional benchmarking analysis, future research could complement this approach with well-designed visual representations, such as schematic diagrams or synthetic figures, thereby enhancing the communication of complex relationships and comparative patterns, particularly as more standardized and harmonized datasets become available. Finally, future research may build upon this framework by incorporating econometric or causal analyses as more harmonized longitudinal data become available.

Author Contributions

L.d.S.R.: Conceptualization, Metodology, Formal analysis, Writing—Review & Editing; J.A.C.: Conceptualization, Methodology, Formal analysis, Writing—Original Draft, Writing—Review; L.R.T.: Conceptualization, Methodology, Formal analysis, Writing—Original Draft, Writing—Review & Editing; D.C.G.: Methodology, Formal analysis, Writing—Review & Editing; M.L.d.B.B.: Conceptualization, Methodology, Formal analysis, Writing—Review & Editing, Supervision.& Editing; C.M.d.O.: Conceptualization, Methodology, Formal analysis, Writing—Review & Editing; R.D.O.F.: Writing—Review & Editing, Supervision. All authors have read and agreed to the published version of the manuscript.

Funding

This research was funded by the National Council for Scientific and Technological Development (CNPq), grant number 406510/2022-9 and 383841/2025-9, and by the Carlos Chagas Filho Foundation for Research Support of the State of Rio de Janeiro (FAPERJ), grant number E-26.290.130/2021 and E-26.204.511/2024.

Institutional Review Board Statement

Not applicable.

Informed Consent Statement

Not applicable.

Data Availability Statement

The original contributions presented in the study are included in the article. Further inquiries can be directed to the corresponding author.

Conflicts of Interest

The authors declare no conflicts of interest.

Abbreviations

The following abbreviations are used in this manuscript:
AGETRANSPAgência Reguladora de Serviços Públicos Concedidos de Transportes Aquaviários, Ferroviários, Metroviários e de Rodovias do Estado do Rio de Janeiro (Regulatory Agency for Public Services Granted for Waterway, Railway, Subway and Highway Transportation in the State of Rio de Janeiro)
AIArtificial Intelligence
ARMBHAgência de Desenvolvimento da Região Metropolitana de Belo Horizonte (Belo Horizonte Metropolitan Region Development Agency)
ARTAutorité de régulation des transports (Transport Regulatory Authority)
ARTESPAgência de Transporte do Estado de São Paulo (São Paulo State Transportation Agency)
ATCAutomatic Train Control
ATOAutomatic Train Operation
ATSAdvanced Train Supervision
BVGBerliner Verkehrsbetriebe (Berlin Transport Authority)
BIMBuilding Information Modeling
BRTBus Rapid Transit
CBTCSecuring Communication-Based Train Control
CBTUCompanhia Brasileira de Trens Urbanos (Brazilian Urban Train Company)
CCOCentro de Controle Operacional (Centralized Operational Control)
CCMCentro de Controle e Monitoramento (Control and Monitoring Center)
CCRCompanhia de Concessões Rodoviárias (Road Concessions Company)
CO 2 Carbon dioxide
CPTMCompanhia Paulista de Trens Metropolitanos (São Paulo Metropolitan Trains Company)
CRTMConsorcio Regional de Transportes de Madrid (Madrid Regional Transport Consortium)
CS-ATCCab Signalling Automatic Train Control
CTB-BACompanhia de Transportes do Estado da Bahia (Bahia State Transportation Company)
CTCCentralized Traffic Control
GISGeographic Information System
IoTInternet of Things
IQSIndicador de Qualidade dos Serviços (Service Quality Index)
KPIKey Performance Indicator
LEDLight-Emitting Diode
LRTLight Rail Transit
MTAMetropolitan Transportation Authority
OMNYOne Metro New York
PPPsPublic–Private Partnerships
RATPRégie Autonome des Transports Parisiens (Paris Autonomous Transport Authority)
RJRio de Janeiro
R$Currency of Brazil
SCADASupervisory Control and Data Acquisition
SDGSustainable Development Goals
SEINFRASecretaria de Estado de Infraestrutura e Mobilidade de Minas Gerais (Minas Gerais State Secretariat for Infrastructure and Mobility)
SPSão Paulo
TfLTransport for London
TODTransit-Oriented Development
UITPInternational Association of Public Transport
US$Currency of United States of America

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Table 1. General Characteristics of International Metro Systems. Source: [10,11,12,13,14,15,16].
Table 1. General Characteristics of International Metro Systems. Source: [10,11,12,13,14,15,16].
LondonParisTokyoBerlinNew YorkMadrid
Start of operation (year)186319001927190219041919
Total network length (km)408225195.1155.4394296.63
Number of lines1116992713
Number of stations272308180175472303
Average Network Density (stations/km)0.671.370.921.131.191.02
Average inter-station spacing (km)1.50.731.080.890.840.98
Daily ridership (% of population)51.2935.4717.5636.3444.4622.11
Average train headway (min)3.522–54–52–102.5
Fare *£2.00 (US$2.70)–£7.00 (US$9.45)€1.99 (US$2.29)–€2.50 (US$2.88)¥180 (US$1.22)–¥330 (US$2.24)€3.50 (US$4.03)–€4.70 (US$5.41)US$2.90€1.50 (US$1.73)–€9.10 (US$10.47)
Fare integrationYes, integrated with other modes through Oyster/contactless.Yes, depending on the ticket.Partial, requiring specific tickets/cards.Yes, valid across metro, buses, and suburban trains.Integrated with MTA buses via MetroCard or OMNY.Yes, integrated with buses and commuter trains.
* Note: Daily ridership values are reported in passengers per day. Fare values correspond to the standard single-journey ticket. Currency conversions to USD were performed using official exchange rates with reference date: 20 June 2025.
Table 2. General Characteristics of Brazilian Metro Systems. Sources: [17,18,19,20,21,22,23].
Table 2. General Characteristics of Brazilian Metro Systems. Sources: [17,18,19,20,21,22,23].
Rio de JaneiroSão PauloBelo HorizonteFortalezaRecifeSalvador
Start of operation (year)197919741986201219852014
Total network length (km)57104.228.184.37138
Number of lines361332
Number of stations419119623822
Average Network Density (stations/km)0.720.870.680.740.540.58
Average inter-station spacing (km)1.391.151.481.361.871.73
Daily ridership (% of population)9.8233.594.142.1725.1815.59
Average train headway (min)2–51.67–15155–156
Fare *R$7.90 (US$1.43)R$5.20 (US$0.94)R$5.50 (US$1.00)R$3.60 (US$0.65)R$4.25 (US$0.77)R$4.10 (US$0.74)
Fare integrationIntegrated fare system with metro, bus, train, Bus Rapid Transit (BRT), Light Rail Transit (LRT), and ferry via the Intermunicipal Bilhete Único.Integration between metro, CPTM, and municipal buses via Bilhete Único.Integration with municipal and metropolitan buses via card.Integration with municipal and metropolitan buses via Bilhete Único.Integration with municipal and metropolitan buses via electronic ticketing.Integration with municipal and metropolitan buses via transportation card.
* Note: Daily ridership values are reported in passengers per day. Fare values correspond to the standard single-journey ticket. Currency conversions to USD were performed using official exchange rates with reference date: 20 June 2025.
Table 3. Planning Characteristics of International Metro Systems. Source: [10,11,12,13,14,15].
Table 3. Planning Characteristics of International Metro Systems. Source: [10,11,12,13,14,15].
LondonParisTokyoBerlinNew YorkMadrid
Integration with urban and metropolitan master plansYes, integrated with the city’s urban development plans.Yes, through collaboration with the public transport organizing authority in the Paris region.Yes, aligned with policies aimed at promoting sustainable urban development and improving city infrastructure.Yes, aligned with sustainable development policies and infrastructure improvement.Yes, aligned with the growth of the city and the metropolitan region, effectively responding to mobility demands.Yes, aligned with sustainable development policies and infrastructure improvement.
Funding mechanisms and resource mobilizationOperational revenues, subsidies, third-party financing, and loans.Contribution based on payroll and geographic region, user fares, public subsidies, loans, PPPs, and European funds.Combination of user fares, public subsidies, and PPPs, supported by programs that promote private sector investment in urban infrastructure.Funding through user fares, public subsidies, and PPPs.Combination of fare revenues, public subsidies, debt instruments, PPP programs, and alternative revenue sources.Financing instruments involving the European Investment Bank and financial institutions, in addition to government subsidies.
Future scenarios and demographic projectionsNetwork expansion and continuous modernization.Expansion project including the construction of four new lines.Planned expansion of new lines, with openings expected by 2030.Planned network expansion with new sections and stations.Maintenance and modernization focused on accessibility, signaling, new trains, and infrastructure.Planning aimed at accommodating population growth and mobility needs.
Table 4. Planning Characteristics of Brazilian Metro Systems. Source: [24,25,26,27,28,29].
Table 4. Planning Characteristics of Brazilian Metro Systems. Source: [24,25,26,27,28,29].
Rio de JaneiroSão PauloBelo HorizonteFortalezaRecifeSalvador
Integration with urban and metropolitan master plansPartial, with fragmented implementation and weak coordination among government levels.Yes, integrates transport, land use, and sustainable urban development.Yes, structured through the development of the Mobility Plan.Yes, based on the Transport Integration Plan.Yes, with expansion and improvement aligned with metropolitan development guidelines.Yes, based on the Integrated Urban Development Plan of the Metropolitan Region of Salvador.
Funding mechanisms and resource mobilizationTax-exempt infrastructure debentures.Financial market fundraising and subsidies.Funding from government compensation payments, private investment, and subsidies.Annual public subsidies allocated to rail transport.Public–private partnerships and subsidies.Private investments through tax-incentivized debentures.
Future scenarios and demographic projectionsFuture tied to network expansion, integration with other modes, and demographic adaptation—requires significant investment.Plans for a larger and more modern network, focusing on meeting increasing mobility demands.Plans include full station modernization and network expansion.Highlights the need for investment in urban mobility, expanding both metro and light rail transit infrastructure.Requires effective actions for system maintenance.Needs metropolitan integration and strategic planning to address mobility, urban expansion, and socio-environmental challenges.
Table 5. Design Characteristics of International Metro Systems. Source: [10,11,12,13,14,15].
Table 5. Design Characteristics of International Metro Systems. Source: [10,11,12,13,14,15].
LondonParisTokyoBerlinNew YorkMadrid
Geometric design standards and track infrastructureCombination of underground tunnels and viaducts; adapted to city context.Mostly underground tunnels.Mostly underground tunnels.Combination of tunnels and viaducts, using standard gauge.Tunnels, elevated viaducts, and surface segments.Tunnels, viaducts, and surface areas.
Station design and modal integrationWide platforms, visual guidance systems, accessibility.Automation and improvements in commercial and urban services for modal integration.Stations designed for integration and users with reduced mobility.Modern and functional architecture.Station designs vary by construction period.Older stations compact; newer ones modern with accessibility.
User accessibility and comfortAbout one-third of stations with step-free access.100% of stations accessible in information and staff terms; physical accessibility varies.All stations have accessible routes and support services.Stations and trains adapted (elevators, ramps, guidance systems).US$6 billion (2020–2024) allocated to make 67 stations accessible and modernize 78 elevators.The 2021–2028 plan targets full accessibility.
Sustainability in design (materials, energy efficiency)Sustainable materials, eco-friendly practices, and energy efficiency focus.Optimization, energy efficiency, emissions reduction, and circular economy practices.CO2 emissions reduced by 50% by 2030; net-zero target by 2050.Sustainable materials, energy efficiency, and carbon footprint reduction.Replacement of 150,000 fluorescent lamps with LED technology by 2026.LED modernization, recyclable materials, and energy efficiency programs.
Technology (system type)Automatic signaling and real-time monitoring systems.Some automated lines.CS–ATC cab signaling.Automatic signaling and real-time monitoring systems.CBTC real-time continuous communication.CTC and SCADA infrastructure.
Use of modeling tools (BIM, GIS, simulations)Use of BIM and GIS for planning expansions.Expansion projects adopt BIM methodologies.Use of BIM and GIS for planning and management.MATSim simulation tools combined with BIM, GIS, and CBTC.BIM and GIS applied to planning, construction, and operations.Expansion projects adopt BIM methodologies.
Table 6. Design Characteristics of Brazilian Metro Systems. Source: [17,18,19,20,21,22,29,30,31,32,33,34].
Table 6. Design Characteristics of Brazilian Metro Systems. Source: [17,18,19,20,21,22,29,30,31,32,33,34].
Rio de JaneiroSão PauloBelo HorizonteFortalezaRecifeSalvador
Geometric design standards and track infrastructureUnderground, elevated, and trench sections; broad gauge (1.60 m) with overhead electrification.Underground, elevated, and surface alignments; standard gauge (1.43 m), fully segregated system powered by third rail or catenary.Surface-dominant alignment with broad gauge (1.60 m) and overhead electrification; underground sections in dense areas.Surface, elevated, and planned underground sections; metric gauge with overhead electrification.Adapted from former railway infrastructure; surface tracks with metric gauge (1.00 m) and overhead electrification.Mixed system with elevated and surface sections; standard gauge with overhead electrification.
Station design and modal integrationStations designed for integration with buses, terminals, and cycling infrastructure.Strong intermodal integration; functional architecture with large transfer terminals.Stations integrated with municipal and metropolitan bus terminals.Stations planned for integration with buses, LRT, and urban terminals.Integrated with the SEI bus system, enabling functional urban connections.Stations connected to integrated metropolitan bus terminals.
User accessibility and comfortElevators, inclined platforms, tactile signage, and air-conditioned trains.Elevators, tactile flooring, Braille signage, and air conditioning in newer rolling stock.Ramps, elevators, and tactile signage in operation; comfort and accessibility upgrades planned.Stations equipped with ramps, lifting platforms, tactile flooring, and clear signage; ongoing adaptations.Partial accessibility coverage; modernization programs underway for full adaptation.All stations equipped with elevators, level platforms, adapted restrooms, and air-conditioned trains.
Sustainability in design (materials, energy efficiency)Energy efficiency programs including LED lighting replacement and waste management initiatives.Use of LED lighting, water reuse systems, smart energy control, and environmentally certified construction.The “Raízes do Futuro” project promotes native tree planting and planned energy efficiency upgrades.Use of ventilated metal structures and institutional actions focused on environmental impact reduction.Sustainability guided by broader urban mobility and inclusive street policies, indirectly influencing metro projects.CO2 emission reduction initiatives and recycling-based incentive programs linked to fare systems.
Technology (system type)Conventional signaling systems with gradual modernization plans and centralized control.CBTC implemented on selected lines and automatic operation on newer corridors.Electric trains with conventional signaling; ATO systems under development.Modern electric rolling stock with centralized operational control and assisted automation.Traditional electric system with centralized operational control (CCO).Automatic train operation with modern signaling and real-time centralized network management.
Use of modeling tools (BIM, GIS, simulations)State-level adoption of BIM strategies for public infrastructure projects.Mandatory BIM use in new projects and upgrades, supported by GIS and simulation tools.BIM incorporated into basic and detailed project design phases.Use of GIS and 3D spatial modeling documented in academic and technical studies.Early-stage BIM implementation focused on construction and expansion projects.BIM applied to improve planning efficiency and integrated project execution.
Table 7. Governance Characteristics of International Metro Systems. Source: [10,11,12,13,14,15].
Table 7. Governance Characteristics of International Metro Systems. Source: [10,11,12,13,14,15].
LondonParisTokyoBerlinNew YorkMadrid
Operation model (public, private, PPPs, concessions)Operated by Transport for London (TfL), a public body under the Mayor’s office.Managed by RATP, a state-owned company, under the supervision of Île-de-France Mobilités.Operated by Tokyo Metro Co., a private company with shareholding by national and metropolitan governments.Operated by BVG, a public municipal company.Operated by the Metropolitan Transportation Authority (MTA), a public entity, with PPPs initiatives for station modernization.Operated by Metro de Madrid S.A., a public company.
Institutional governance (regulatory bodies, consortia)TfL is supervised by a board appointed by the Mayor of London.Governance established through contracts between RATP EPIC and Île-de-France Mobilités; regulated by ART.Governance shared between public authorities and corporate management structures.Municipal public management by BVG, under supervision of local government agencies.MTA oversees system operation and maintenance through its board and regulatory framework.Governance involves Metro de Madrid, CRTM, and a Board of Directors representing the Community of Madrid.
Risk and contingency managementStructured and strategic model prioritizing safety, supported by digitized systems.Operational risks mitigated through infrastructure investments and workforce capacity.Advanced risk management, including evacuation protocols, real-time monitoring, and emergency training.Emergency response frameworks with evacuation planning and real-time monitoring systems.Comprehensive contingency plans addressing emergencies and service disruptions.Internal protocols covering occupational health, environmental management, and operational railway safety.
Training and capacity building for operational teamsOngoing practical training programs for operational staff.Frequent training programs, including preparations for major events and railway safety.Combination of online courses, in-person training, and specialized consulting programs.Staff training programs integrating online courses, in-person sessions, and simulators.Regular medical assessments and role-specific professional training.Technical and operational training programs for metro staff.
Contract management and performance oversightPerformance audits supported by strict key performance indicators.Financial incentive mechanisms with a bonus–malus scheme, partially linked to passenger perception.Transparent tendering processes with performance-based contract monitoring.Continuous audits and performance monitoring frameworks.Mid-term and final contractor evaluations focused on quality, safety, management, and scheduling.Defined performance standards and structured oversight mechanisms.
Table 8. Governance Characteristics of Brazilian Metro Systems. Source: [17,18,19,20,21,22,35,36,37].
Table 8. Governance Characteristics of Brazilian Metro Systems. Source: [17,18,19,20,21,22,35,36,37].
Rio de JaneiroSão PauloBelo HorizonteFortalezaRecifeSalvador
Operation modelsFull concession to the private sector.Mixed model, with some lines operated by a state-owned company and others under public–private partnerships.Full concession to the private sector.Public operation by a state-owned company.Public operation by a federal company.Sponsored concession through a public–private partnership.
Institutional governance (management bodies, consortia)Supervised by the State Secretariat of Transport (RJ) and regulated by AGETRANSP.Coordinated by the State Secretariat for Metropolitan Transport (SP) and regulated by ARTESP.Concession overseen by SEINFRA and ARMBH, with federal oversight from the Ministry of Cities.Supervised by SEINFRA, with state-level institutional management.CBTU linked to the Ministry of Cities, with local management by the Recife Superintendency.Concession supervised by CTB-BA, with planning coordinated by SEDUR.
Risk and contingency managementEmergency response plans and safety protocols defined by MetrôRio, with regular training.Contingency and evacuation plans developed by operators, supported by periodic drills and training.Concession contracts require contingency and operational continuity plans, supported by audits and mandatory risk reporting.Contingency plans and safety protocols defined by Metrofor, with regular staff training.Emergency and contingency plans developed by CBTU, with periodic training exercises.Emergency response plans and safety protocols defined by the concessionaire (CCR), with periodic training.
Training and capacity building of operational teamsInternal technical and customer service training programs with periodic performance evaluations.Continuous training programs covering technical, behavioral, safety, and customer service dimensions.Comprehensive training programs, including workforce transition from CBTU and continuous professional development.Ongoing technical and operational training programs emphasizing safety and efficiency.Ongoing technical and operational training programs emphasizing safety and efficiency.Technical and customer service training programs focused on operational efficiency and safety.
Contract management and performance monitoringPerformance indicators monitored by AGETRANSP, with contractual penalties for non-compliance.Concession contracts include key performance indicators and service quality targets.Contracts managed by a tripartite committee, with performance assessed through contractual KPIs and penalty mechanisms.Operational performance monitored through audits and periodic evaluations by SEINFRA.Internal monitoring complemented by audits and oversight from federal control bodies.Contractual performance indicators monitored by CTB-BA, with penalties applied for non-compliance.
Table 9. Performance Indicators of International Metro Systems. Source: [10,11,12,13,14,15].
Table 9. Performance Indicators of International Metro Systems. Source: [10,11,12,13,14,15].
LondonParisTokyoBerlinNew YorkMadrid
Operational performance indicatorsTrain-kilometers operated; percentage of service delivered; lost customer hours; excess journey time.Service regularity; passenger density; service availability; service reliability.Train-kilometers operated; percentage of service delivered; lost customer hours; excess journey time.Daily punctuality monitoring via specialized software.Train occupancy rate; operational availability; waiting time and service frequency.Train occupancy rate; operational availability; waiting time and service frequency; number of trips; equipment availability.
Service quality indicatorsCustomer satisfaction; number of complaints and compliments; punctuality and reliability.Passenger satisfaction; waiting time; accessibility.Customer satisfaction; number of complaints and compliments; punctuality and reliability.Customer satisfaction evaluation; number of complaints and compliments; service punctuality and reliability.User satisfaction; quality management system; station information.Perceived Quality Index; user satisfaction; quality management system; station information; customer service.
Financial and economic indicatorsRevenue per passenger; operational cost per kilometer; financial sustainability.Operating revenue; cost per kilometer; infrastructure investment.Operating revenue; operating profit; net profit.Operating revenue analysis; operating profit; net profit.Total revenue; total expenses; investments.Total revenue; total expenses; benefits; investments.
Environmental indicatorsAir quality in stations; energy consumption; carbon emissions.CO2 emission reduction; energy efficiency; station air quality.CO2 emission reduction.Use of renewable energy; carbon neutrality targets.Energy consumption; environmental management system.Energy consumption; environmental management system; biodiversity impacts; raw material consumption.
Social indicatorsAccessibility; passenger safety; community engagement.Passenger safety; social inclusion; female representation.Accessibility; safety and comfort.Inclusion and accessibility; partnerships for social sustainability.Diversity and inclusion.Diversity and inclusion.
Monitoring and continuous evaluation systemsPeriodic evaluations and publication of performance reports.Monitoring through contractual indicators, audits, and digital platforms; passenger perception data collected via mobile applications.CBTC; IoT-based systems; Artificial Intelligence (AI) for track inspection; crowd monitoring cameras; image recognition software; digital twin models.Operational performance monitoring; incident and safety management systems.Certified management systems; internal and external audits; regular user surveys.Certified management systems; internal and external audits; regular user surveys.
Table 10. Performance Indicators of Brazilian Metro Systems. Source: [17,18,19,20,21,22,30,38].
Table 10. Performance Indicators of Brazilian Metro Systems. Source: [17,18,19,20,21,22,30,38].
Rio de JaneiroSão PauloBelo HorizonteFortalezaRecifeSalvador
Operational performance indicatorsPunctuality; train availability; technical failure index.Punctuality; train availability; technical failure index; availability of elevators and escalators.Punctuality; train availability; technical failure index.Scheduled daily trips; train capacity; operating hours.Network length; operational lines; number of stations; transport capacity; rolling stock.Network length; fleet; transport capacity.
Service quality indicatorsService Quality Index (IQS); minimum contractual score; key dissatisfaction points.User satisfaction; station cleanliness; passenger information; perceived safety.User satisfaction; main dissatisfaction points.Modal integration; urban design and accessibility.Operational challenges.Accessibility; modal integration; mobile app.
Financial and economic indicatorsRegulated fare; fare adjustment; investment in maintenance and expansion.Net operating revenue; net loss; investment in modernization and expansion.Net operating revenue; planned investments; federal government participation.Investments made; operating revenue.Operating deficit.Financial and economic indicators.
Environmental indicatorsCO2 emissions; comparison with cars and buses.CO2 emission reduction; energy savings; water reuse.Estimated CO2 reduction; sustainability projects.Social and environmental benefits.CO2 reduction; rainwater harvesting; sustainable fleet.
Social indicatorsDirect jobs; social inclusion programs.Direct jobs; training provided; social programs.Direct jobs; training programs.Accessibility.Direct jobs; inclusion programs.
Monitoring and continuous evaluation systemsBiannual satisfaction surveys (IQS); annual external audits; real-time operational monitoring via CCO.SCADA systems for real-time monitoring; quarterly internal and annual external audits; biannual user satisfaction surveys.Real-time monitoring systems under implementation; biannual internal and external audits; annual user satisfaction surveys.Signaling and control system.Video monitoring; Control and Monitoring Center (CCM).Perimeter monitoring system; electronic ticketing system; mobile app.
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Ribeiro, L.d.S.; Caetano, J.A.; Turini, L.R.; Guerrieri, D.C.; Baltar, M.L.d.B.; Oliveira, C.M.d.; Orrico Filho, R.D. Comparative Benchmarking Study of Leading International and Brazilian Metro Systems. Future Transp. 2026, 6, 28. https://doi.org/10.3390/futuretransp6010028

AMA Style

Ribeiro LdS, Caetano JA, Turini LR, Guerrieri DC, Baltar MLdB, Oliveira CMd, Orrico Filho RD. Comparative Benchmarking Study of Leading International and Brazilian Metro Systems. Future Transportation. 2026; 6(1):28. https://doi.org/10.3390/futuretransp6010028

Chicago/Turabian Style

Ribeiro, Leonardo da Silva, Joyce Azevedo Caetano, Larissa Rodrigues Turini, Daduí Cordeiro Guerrieri, Marina Leite de Barros Baltar, Cintia Machado de Oliveira, and Rômulo Dante Orrico Filho. 2026. "Comparative Benchmarking Study of Leading International and Brazilian Metro Systems" Future Transportation 6, no. 1: 28. https://doi.org/10.3390/futuretransp6010028

APA Style

Ribeiro, L. d. S., Caetano, J. A., Turini, L. R., Guerrieri, D. C., Baltar, M. L. d. B., Oliveira, C. M. d., & Orrico Filho, R. D. (2026). Comparative Benchmarking Study of Leading International and Brazilian Metro Systems. Future Transportation, 6(1), 28. https://doi.org/10.3390/futuretransp6010028

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