Smart Speakers for Health and Well-Being of Older Adults: A Mixed-Methods Review
Abstract
1. Introduction
2. Materials and Methods
2.1. Stage 1: Developing the Mixed-Methods Research Question
- What characterizes the existing empirical articles on interventions utilizing smart speakers among older adult populations? (article bibliometrics)
- What health-related outcomes have been associated with the use of smart speakers by older adults? (quantitative synthesis)
- What are the reported experiences, perceptions, barriers, and facilitators by the older adults regarding the use of smart speakers? (qualitative synthesis)
- To what extent do qualitative and quantitative findings align in terms of the effectiveness and acceptability of smart speakers in enhancing health outcomes for older adults? (mixed-method synthesis)
2.2. Stage 2: Search for Papers
2.2.1. Population
2.2.2. Interventions
2.2.3. Context and Study Design
2.2.4. Outcomes
2.3. Stage 3: Critical Appraisal
2.4. Stage 4: Data Extraction
2.5. Stage 5: Qualitative and Quantitative Meta Synthesis
2.6. Stage 6: Mixed-Methods Synthesis
2.7. Ethics
3. Results
3.1. Article Bibliometrics
3.2. Article Purpose and Outcomes
3.3. Mixed-Methods Outcomes
3.4. Keyword Co-Occurrence Network Analysis
4. Discussion
4.1. Article Bibliometrics
4.2. Article Purpose and Outcomes
4.3. Mixed-Methods Outcomes
4.3.1. Adoption of Technology
4.3.2. Applications for Daily Living
4.3.3. Agent of Socialization
4.3.4. Assistant for Health
4.4. Keyword Co-Occurrence Network Analysis
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Abbreviations
| PRISMA | Preferred Reporting Items for Systematic Reviews and Meta-Analysis |
| OSF | Open Science Framework |
| MMT | Mixed-Methods Assessment Tool |
| QC | Quality Check |
| R | Relevance |
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| Database | Search Strategy | Articles |
|---|---|---|
| Scopus | (TITLE-ABS-KEY (“older adult*” AND “smart speaker*” OR “smart” AND (“voice” OR “audio”)) AND TITLE-ABS-KEY (“health” OR “well-being” OR “loneliness” OR “wellness” OR “behavior” OR “emotion” OR “depression” OR “social” OR “connected*” OR “isolation” OR “physical”)) AND (LIMIT-TO (DOCTYPE, “ar”)) | 56 |
| Web of Science | (TS = (“older adult*” AND (“smart speaker*” OR (“smart” AND (“voice” OR “audio”))) AND (“health” OR “well-being” OR “loneliness” OR “wellness” OR “behavior” OR “emotion” OR “depression” OR “social” OR “connected*” OR “isolation” OR “physical”))) AND ((DT == (“ARTICLE”) AND LA == (“ENGLISH”) AND SJ == (“BEHAVIORAL SCIENCES” OR “MEDICAL INFORMATICS” OR “PSYCHOLOGY” OR “HEALTH CARE SCIENCES SERVICES” OR “RESEARCH EXPERIMENTAL MEDICINE” OR “MEDICAL LABORATORY TECHNOLOGY” OR “COMPUTER SCIENCE” OR “SOCIAL ISSUES”)) NOT (SILOID == (“PPRN”))) | 77 |
| PubMed | (“older adult”[tiab] OR “older adults”[tiab] OR “aging”[tiab]) AND ((“smart speaker”[tiab] OR “smart speakers”[tiab]) OR (“smart”[tiab] AND (“voice”[tiab] OR “audio”[tiab]))) AND (“health”[tiab] OR “well-being”[tiab] OR “loneliness”[tiab] OR “wellness”[tiab] OR “behavior”[tiab] OR “emotion”[tiab] OR “depression”[tiab] OR “social”[tiab] OR “connected”[tiab] OR “isolation”[tiab] OR “physical” [tiab]) AND ((ffrft[Filter]) AND (fft[Filter]) AND (english[Filter])) | 43 |
| ProQuest | ((TI((“older adult” OR “older adults”) OR aging) OR AB((“older adult” OR “older adults”) OR aging) OR SU((“older adult” OR “older adults”) OR aging)) AND (TI(“smart speaker*” OR (smart AND (voice OR audio))) OR AB(“smart speaker*” OR (smart AND (voice OR audio))) OR SU(“smart speaker*” OR (smart AND (voice OR audio)))) AND (TI(health OR “well-being” OR loneliness OR wellness OR behavior OR emotion OR depression OR social OR connected* OR isolation OR physical) OR AB(health OR “well-being” OR loneliness OR wellness OR behavior OR emotion OR depression OR social OR connected* OR isolation OR physical) OR SU(health OR “well-being” OR loneliness OR wellness OR behavior OR emotion OR depression OR social OR connected* OR isolation OR physical))) AND LA(English) AND STYPE(“Scholarly Journals”) | 73 |
| IEEE | (“older adult*” OR “older adults”) AND (“smart speaker*” OR (smart AND (voice OR audio))) AND (health OR “well-being” OR loneliness OR wellness OR behavior OR emotion OR depression OR social OR connected* OR isolation OR physical) | 51 |
| Total | 300 |
| Article Attributes | f | % |
|---|---|---|
| Authorship | ||
| Single | 2 | 10.00 |
| Double | 4 | 20.00 |
| Multiple | 14 | 70.00 |
| Type | ||
| Qualitative | 11 | 55.00 |
| Quantitative | 5 | 25.00 |
| Mixed | 4 | 20.00 |
| Research Area | ||
| Health Science | 8 | 40.00 |
| Computer Science | 0 | 0.00 |
| Both | 12 | 60.00 |
| Journal Publication | ||
| Health | 19 | 95.00 |
| Technology | 1 | 5.00 |
| Year | ||
| 2019 | 1 | 5.00 |
| 2020 | 1 | 5.00 |
| 2021 | 6 | 30.00 |
| 2022 | 4 | 20.00 |
| 2023 | 2 | 10.00 |
| 2024 | 5 | 25.00 |
| 2025 | 1 | 5.00 |
| Region | ||
| America | 12 | 60.00 |
| European | 3 | 15.00 |
| Southeast Asia | 0 | 0.00 |
| Western Pacific | 5 | 25.00 |
| African | 0 | 0.00 |
| East Mediterranean | 0 | 0.00 |
| Older Adult Sample | ||
| Normal | 15 | 75.00 |
| Not normal * | 5 | 25.00 |
| Not mentioned | 0 | 0.00 |
| Sample Size (M = 51.80; SD = 71.16) | ||
| 0–10 | 3 | 15.00 |
| 11–20 | 7 | 35.00 |
| 21–30 | 2 | 10.00 |
| 31–40 | 2 | 10.00 |
| 41–50 | 1 | 5.00 |
| 50 and above | 5 | 25.00 |
| Environment | ||
| Home | 7 | 35.00 |
| Community | 8 | 40.00 |
| Nursing home | 4 | 20.00 |
| Physical rehabilitation | 1 | 5.00 |
| Cognitive rehabilitation | 0 | 0.00 |
| Laboratory | 0 | 0.00 |
| Not mentioned | 0 | 0.00 |
| No. | Research | Focus A | QC B | R C | Purpose | Outcomes |
|---|---|---|---|---|---|---|
| 1 | Chen et al. (2021) [22] | ★●▲ | 100% | 5 | To identify barriers and design opportunities for using voice-based intelligent virtual assistants (IVAs) to improve healthcare management and quality of life among older adults | Older adults face multiple barriers in managing health and daily life, leading to design opportunities for more accessible voice-based assistants. |
| 2 | Astell & Clayton (2024) [8] | ●▲ | 100% | 5 | To explore how older adults experience Amazon Alexa in their homes, particularly as a social presence that may reduce loneliness and support daily living. | Older adults perceived Alexa as a social companion that could ease loneliness and provide emotional support, though limitations in conversational ability and personalization restricted its effectiveness. |
| 3 | Chang et al. (2024) [10] | ●▲ | 100% | 4 | To advance not only the development of age-friendly technologies but also the broader discourse on how technology can enhance the well-being of older adults. | Older adults successfully integrated smart speakers into their daily routines, primarily for entertainment, reminders, and information, which supported mental engagement and social connectedness, though limitations in personalization and advanced interaction restricted broader use. |
| 4 | Choi et al. (2021) [23] | ★●▲ | 80% | 4 | To assess older adults’ perceptions of internet-of-things smart home devices over the course of a 2-month feasibility study. | Older adults showed favorable perceptions of IoT smart home technologies, recognizing their potential for health management and independence, but adoption was moderated by privacy, reliability, and cost concerns. |
| 5 | Chung et al. (2024) [24] | ★▲ | 80% | 2 | To explore the relationship between smart speaker/ICT use and social connectedness, loneliness, and isolation in low-income older adults during the pandemic. | Smart speaker and ICT use were linked to greater social connectedness and reduced loneliness/isolation in older adults during COVID-19. |
| 6 | Chung et al. (2021) [25] | ★ | 60% | 2 | To examine residents’ attitudes and perceptions toward smart speakers before and after use | Acceptance of smart speakers to perform basic tasks for daily living such as listening to music, time reminders, weather and news. |
| 7 | Corbett et al. (2023) [26] | ★●▲ | 100% | 3 | To evaluate the feasibility of using voice-activated virtual home assistants (VHAs, i.e., Amazon Echo “Alexa” devices) with older adults participating in the Program for All-Inclusive Care of the Elderly (PACE) | Participants enjoyed the use of voice-activated virtual home assistants and PACE staff were enthusiastic about its potential. |
| 8 | Da Costa et al. (2024) [27] | ★ | 100% | 2 | To evaluate the experiences and emotional response of older adults with type 2 diabetes regarding the use of virtual assistant device | Results highlight the positive emotional responses and strong sense of humanization expressed by elderly individuals with diabetes toward the virtual assistant device. |
| 9 | Edwards et al. (2021) [28] | ★▲ | 80% | 5 | To explore if and how the devices were being used, the barriers to their implementation, and their potential benefits. | Implementation in care homes was possible and that smart speakers had multifaceted benefits for residents and staff. |
| 10 | Kim (2023) [29] | ★ | 80% | 5 | To identify the effects of applying information and communication technologies (ICT) to the health management of older adults | Showed a positive health status and behavioral changes at post-evaluation but no reduced depression was observed |
| 11 | Kim et al. (2021) [30] | ● | 80% | 5 | To develop a smart speaker–based metamemory training (MMT) program and evaluate the efficacy of the program in older adults without cognitive impairment | The training group showed significant increases in the delayed free recall, digit span forward, digit span backward, and fluency test scores compared with the control group. |
| 12 | Kim (2021) [13] | ● | 80% | 3 | To investigate how older adults experience and respond to a voice assistant when they first interact with it. | Initial interactions with voice assistants were seen as simple and convenient—often used for health questions or music streaming and ending with polite responses—but follow-up experiences were largely negative due to difficulties in phrasing commands, misunderstandings of system operations, and concerns about privacy, security, and cost. |
| 13 | McCloud et al. (2022) [7] | ●▲ | 60% | 3 | To investigate the feasibility of using smart speakers to improve the health and well-being of low-SEP older adults. | Most participants used the speaker regularly, found it useful, wanted to continue using it, and valued its role in providing companionship and connection, though health-related use was limited and initial challenges in framing questions were resolved with staff support. |
| 14 | Orlofsky & Wozniak (2022) [31] | ●▲ | 100% | 1 | To understand how older adults actually utilize the Alexa VAPA in their daily lives, how they perceive their experience with the Alexa VAPA device, and the value that it brings to their overall aging experience and their ability to age in place. | Findings suggest that older adults, with limited training and support, mainly used Alexa for convenient but non-essential features, and did not view it as critical to aging in place. |
| 15 | Park & Kim (2022) [14] | ● | 60% | 3 | To examine whether frequent AI speaker use reduces depression and loneliness among older South Korean adults living alone compared to intermittent use. | AI-based smart speaker use was linked to reduced depression and loneliness in older adults living alone, with significant improvements in depression for both frequent and intermittent users and decreased loneliness among frequent users, highlighting its potential role in future psychological interventions. |
| 16 | Pradhan et al. (2019) [32] | ●▲ | 100% | 2 | To understand how older adults use and perceive smart speakers | Voice assistants are categorized as “human-like” or “object-like”, participants fluidly move between the two categories based on factors specific to the characteristics of the voice assistant (such as nature of interaction) or the user (desire for social contact or affiliation), along with the location and moment of interaction. |
| 17 | Pradhan et al. (2020) [33] | ●▲ | 100% | 1 | To understand how older adults who use technology infrequently perceive and use voice-based conversational interaction, | Older adults often used the device to access online information, particularly health-related content, highlighting the need to address concerns about credibility in voice-only interfaces. Although many were initially eager to use memory support features like reminders, actual use was far lower than expected. |
| 18 | Quinn et al. (2024) [12] | ★ | 80% | 2 | To evaluate the feasibility and acceptability of using smart speakers to deliver a physical activity program to enhance older adults’ physical well-being. | Smart speakers were considered acceptable and highly usable for delivering physical activity programs, with participants appreciating the voice interface and daily task integration, though feasibility was hindered by technical issues such as Wi-Fi connectivity and command phrasing that required additional support. |
| 19 | Kurokawa et al. (2023) [34] | ★ | 60% | 2 | To determine how smart speaker applications can be designed to promote continuous exercise and healthy aging in older adults. | The recommendation feature showed promise in promoting continuous exercise and improving self-efficacy, while the stamp feature was less effective; overall, the app was feasible but requires further refinement and testing with larger, more diverse samples. |
| 20 | Soubutts et al. (2022) [35] | ▲ | 80% | 4 | To qualitatively examine how Amazon Echo supports the health, care, and well-being of socially isolated older adults during a pandemic. | Amazon Echo benefits the health and well-being of the participants; however, existing human-to-human social interactions are facilitated, rather than human-to-agent interactions. |
| Purpose | Outcomes | ||
|---|---|---|---|
| Themes | Studies | Themes | Studies |
| Health Management and Well-being | [10,14,22,27,29,34] | Improved Daily Living | [10,25,26,28,33] |
| Psychological and Emotional Support | [7,8,14,25,27,35] | Positive Emotional and Social Effects | [7,8,10,14,25,27,32,35] |
| Social Connectedness | [8,25,35] | Health Benefits | [12,23,29,30,34] |
| Technology Adoption and Feasibility | [7,12,13,23,26,28,31] | Adoption Challenges | [10,12,13,22,23,26,31,33,35] |
| Usability and Design Development | [10,13,22,28,30,32,33,34] | Opportunities for Refinement | [22,28,34] |
| Cluster | Keywords | Main Themes | Description |
|---|---|---|---|
| 1 | Aged, Depression, Disparities (Health), Focus Groups, Health Behavior, Information Technology, Internet of Things, Racial, Social Well-Being | Health Equity and Inclusion | Articles examining the application of health technology to older adults |
| 2 | Agency, Artificial Intelligence, Loneliness, Longitudinal Analysis, Older Adult, Oldest-Old People, Presence, Smart Speaker, Automation, Care, Health, Search, Social Facilitation, Social Isolation, Social Presence | Artificial Intelligence and Social Health | Articles exploring Artificial Intelligence in relation to the social needs of older adults. |
| 3 | Care Home, Consumer Device, Digital Technology, Learning Disability, Older People, Smart Device, Technology-Enabled Car, Voice-Activated Technology, Daily Practices, Long-Term Use, Private Home | Digital Home Healthcare | Articles examining the use of digital home technology in care homes for older adults. |
| 4 | Communication Inequalities, Digital Health, Elderly Population, Health Technology, Mobile Phone, Smart Technology, Technology, Well-Being | Digital Health and Well-being | Articles that explore the intersection of communication inequalities, access to technology, and age-related barriers. |
| 5 | Alexa, Low-Income Senior Housing, Older Adults, Quality of Life, Smart Speaker Adoption, Technology Acceptance, Virtual Assistant, Voice Assistant | Digital Health Agents and Quality of Life | Articles on technology adoption and older adults’ quality of life. |
| 6 | Accessibility, Environmental Gerontology, Gerontechnology, Health-Well-Being Semi-Structured Interview, User Experience Design, Voice-Activated Persona | Health Technology and Usability | Articles designing and evaluating technology to enhance accessibility, health, and well-being among older adults. |
| 7 | Anthropomorphism, Conversational Interface, Low Technology Use, Ontology, Personification, Smart Speakers, Voice Assistants | Humanized Technology and Representation | Articles that humanized voice interaction in smart technology. |
| 8 | Communication, Intellectual Disability, Intelligent Personal Assistant, Speech Intelligibility, Cognitive Decline, Cognitive Training, Behavioral Health, Behavioral Intervention, Conversational Agent, Intervention, Intervention Research, Physical Activities, Physical Activity, Smart Devices | Health Behavior and Cognition | Articles that explores the connection between cognition, speech, and behavior |
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© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
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Dino, M.J.; Leinbach, C.; Dino, G.; Thiamwong, L.; Villafuerte, C.M.; Shattell, M.; Pimentel, J.; Zamora, M.A.; Bautista, A.; Vitug, J.P.; et al. Smart Speakers for Health and Well-Being of Older Adults: A Mixed-Methods Review. Healthcare 2025, 13, 2772. https://doi.org/10.3390/healthcare13212772
Dino MJ, Leinbach C, Dino G, Thiamwong L, Villafuerte CM, Shattell M, Pimentel J, Zamora MA, Bautista A, Vitug JP, et al. Smart Speakers for Health and Well-Being of Older Adults: A Mixed-Methods Review. Healthcare. 2025; 13(21):2772. https://doi.org/10.3390/healthcare13212772
Chicago/Turabian StyleDino, Michael Joseph, Carla Leinbach, Gerald Dino, Ladda Thiamwong, Chloe Margalaux Villafuerte, Mona Shattell, Justin Pimentel, Maybelle Anne Zamora, Anbel Bautista, John Paul Vitug, and et al. 2025. "Smart Speakers for Health and Well-Being of Older Adults: A Mixed-Methods Review" Healthcare 13, no. 21: 2772. https://doi.org/10.3390/healthcare13212772
APA StyleDino, M. J., Leinbach, C., Dino, G., Thiamwong, L., Villafuerte, C. M., Shattell, M., Pimentel, J., Zamora, M. A., Bautista, A., Vitug, J. P., Chepkorir, J., & Marave, N. (2025). Smart Speakers for Health and Well-Being of Older Adults: A Mixed-Methods Review. Healthcare, 13(21), 2772. https://doi.org/10.3390/healthcare13212772

