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Managing News Overload (MNO): The COVID-19 Infodemic

Department of Media and Creative Industries, United Arab Emirates University, Al Ain P.O. Box 15551, UAE
Information 2020, 11(8), 375;
Received: 4 July 2020 / Revised: 21 July 2020 / Accepted: 23 July 2020 / Published: 25 July 2020
(This article belongs to the Special Issue Managing Information and Communication Overload)
A crucial area in which information overload is experienced is news consumption. Ever increasing sources and formats are becoming available through a combination of traditional and new (digital) media, including social media. In such an information and media rich environment, understanding how people access and manage news during a global health epidemic like COVID-19 becomes even more important. The designation of the current situation as an infodemic has raised concerns about the quality, accuracy and impact of information. Instances of misinformation are commonplace due, in part, to the speed and pervasive nature of social media and messaging applications in particular. This paper reports on data collected using media diaries from 15 university students in the United Arab Emirates documenting their news consumption in April 2020. Faced with a potentially infinite amount of information and news, participants demonstrate how they are managing news overload (MNO) using a number of complementary strategies. Results show that while consumption patterns vary, all diaries indicate that users’ ability to navigate the news landscape in a way that fulfils their needs is influenced by news sources; platform reliability and verification; sharing activity; and engagement with news. View Full-Text
Keywords: information overload; news overload; infodemic; COVID-19; managing news overload (MNO); strategies information overload; news overload; infodemic; COVID-19; managing news overload (MNO); strategies
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MDPI and ACS Style

Ahmed, S.T. Managing News Overload (MNO): The COVID-19 Infodemic. Information 2020, 11, 375.

AMA Style

Ahmed ST. Managing News Overload (MNO): The COVID-19 Infodemic. Information. 2020; 11(8):375.

Chicago/Turabian Style

Ahmed, Sameera Tahira. 2020. "Managing News Overload (MNO): The COVID-19 Infodemic" Information 11, no. 8: 375.

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