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Open AccessArticle

User’s Perspective on Home Energy Management Systems

1
TU Delft, Faculty of Architecture and the Built Environment, Julianalaan 134, 2628 BL Delft, The Netherlands
2
TU Delft, Faculty of Technology, Policy and Management, Jaffalaan 5, 2628 BX Delft, The Netherlands
*
Author to whom correspondence should be addressed.
Environments 2018, 5(12), 126; https://doi.org/10.3390/environments5120126
Received: 26 September 2018 / Revised: 15 November 2018 / Accepted: 23 November 2018 / Published: 27 November 2018
(This article belongs to the Special Issue Smart Energy Management for a Sustainable Built Environment)
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Abstract

A Home Energy Management System (HEMS) has no direct and immediate energy-saving effect. It gives insight into the resident’s behaviour regarding energy use. When this is linked to the appropriate feedback, the resident is in a position to change his or her behaviour. This should result in reduced gas and/or electricity consumption. The aim of our study is to contribute to the effective use of HEMSs by identifying types of homeowners in relation to the use of a HEMS. The research methods used were a literature review and the Q-method. A survey using the Q-method was conducted among 39 owners of single-family homes in various Rotterdam neighbourhoods. In order to find shared views among respondents, a principal component analysis (PCA) was performed. Five different types of homeowners could be distinguished: the optimists, the privacy-conscious, the technicians, the sceptics, and the indifferent. Their opinions vary as regards the added value of a HEMS, what characteristics a HEMS should have, how much confidence they have in the energy-saving effect of such systems, and their views on the privacy and safety associated with using a HEMS. The target group classification can be used as input for a way in which local stakeholders, e.g., a municipality, can offer HEMSs that are in line with the wishes of the homeowner. View Full-Text
Keywords: energy consumption; energy use; home energy management systems; home owners; target group segmentation energy consumption; energy use; home energy management systems; home owners; target group segmentation
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Straub, A.; Volmer, E. User’s Perspective on Home Energy Management Systems. Environments 2018, 5, 126.

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