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The Rise of Office Design in High-Performance, Open-Plan Environments

Sydney School of Architecture, Design and Planning, The University of Sydney, Sydney, NSW2006, Australia
School of Business and Tourism, Southern Cross University, Lismore, QLD4225, Australia
Author to whom correspondence should be addressed.
Buildings 2019, 9(4), 100;
Received: 28 March 2019 / Revised: 20 April 2019 / Accepted: 21 April 2019 / Published: 23 April 2019
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This study aimed to identify key drivers behind workers’ satisfaction, perceived productivity, and health in open-plan offices while at the same time understanding design similarities shared by high-performance workspaces. Results from a dataset comprising a total of 8827 post-occupancy evaluation (POE) surveys conducted in 61 offices in Australia and a detailed analysis of a subset of 18 workspaces (n = 1949) are reported here. Combined, the database-level enquiry and the subset analysis helped identifying critical physical environment-related features with the highest correlation scores for perceived productivity, health, and overall comfort of the work area. Dataset-level analysis revealed large-size associations with spatial comfort, indoor air quality, building image and maintenance, noise distraction and privacy, visual comfort, personal control, and connection to the outdoor environment. All high-performance, open-plan offices presented a human-centered approach to interior design, purposely allocated spaces to support a variety of work-related tasks, and implemented biophilic design principles. These findings point to the importance of interior design in high-performance workspaces, especially in relation to open-plan offices. View Full-Text
Keywords: open-plan offices; post-occupancy evaluation; perceived productivity; satisfaction; design open-plan offices; post-occupancy evaluation; perceived productivity; satisfaction; design

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

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Candido, C.; Chakraborty, P.; Tjondronegoro, D. The Rise of Office Design in High-Performance, Open-Plan Environments. Buildings 2019, 9, 100.

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