Breaking Silos: A Systemic Portfolio Approach and Digital Tool for Collaborative Urban Decarbonisation
Abstract
1. Introduction
2. From Scarcity to Abundance: A Systemic Portfolio Approach to Urban Decarbonisation
2.1. Abundance Management as a Driver of Climate Innovation in Cities
2.2. A Systemic Portfolio Framework for Climate Action and Sustainable Urban Transformation
3. Materials and Methods
3.1. Materials: Case Study of the Madrid CCC
3.2. Methods
- Phase 1|Analytic taxonomy: This first phase aimed to develop a robust taxonomy capable of enabling a systemic analysis of CCCs. The materials used included a comprehensive review of the academic literature on portfolio management, systems thinking, and mission-oriented innovation policies, as well as technical documents, strategic plans, institutional reports, and other documentation related to the structure of CCCs. The process involved extracting key concepts and attributes from these sources to identify the relevant components in unpacking urban decarbonisation projects. Importantly, the analytical taxonomy builds-in some variables already embedded within the CCC structure, particularly in the CAP. This analysis was complemented by focus group sessions with 22 municipal technicians from various departments of Madrid City Council (Appendix B: List of officials participating in the workshop on taxonomy and digital tools), allowing the taxonomy to be validated and refined through practitioner insights. As a result, a taxonomy was developed to classify projects into categories according to a defined set of variables.
- Phase 2|Digital tool design: The objective of the second phase was to translate the analytical taxonomy into an operational, interactive digital tool that could support local governments in coordinating and managing the project portfolios within their CCCs. The process involved coding the taxonomy—developed in Phase 1—into a digital tool using an open-source platform, enabling the visualisation, classification, and mapping of projects based on their systemic attributes (Appendix C: Programming code of the digital tool). Throughout the design process, iterative validation was carried out through interviews and co-creation sessions with municipal staff and other organisations involved in the Cities Mission (Appendix D: List of interviewees for feedback on the digital tool), ensuring that the tool’s functionalities, interface, and data structure aligned with the operational needs and governance challenges identified by practitioners. The result was a digital tool that provides a user-friendly interface for navigating the portfolio, offering real-time visualisations and relational maps.
- Phase 3|Madrid CCC case study: The objective of the third phase was to apply the digital tool to the portfolio of projects included in Madrid’s CCC to test its functionality and evaluate its practical utility in a real governance context. The materials used in this phase consisted of the full dataset of projects and initiatives comprising Madrid’s CCC, complemented by feedback and documentation from the municipal staff (Appendix A: List of the projects of the Climate City Contract of Madrid). The process involved loading the CCC portfolio data into the digital tool, configuring it according to the taxonomy, and conducting iterative testing to refine its outputs. Additional feedback was gathered through co-creation and validation sessions with municipal technical staff to assess the tool’s capacity to facilitate coordination, improve information integration, and support decision-making. This process was carried out in six steps.
- (1)
- Identification of CCC Initiatives|CCC initiatives were identified and selected, covering both municipal and collaborative projects at various stages of development.
- (2)
- Definition of tabular structure|A tabular structure was defined to clearly distinguish between components, subcomponents, and responsible organisations, assigning a unique label and entity type to each entry.
- (3)
- Manual coding using the taxonomy|Each initiative was manually coded based on the previously developed taxonomy, including experimentation area, associated umbrella project, development stage, involved sectors, activated systemic levers, and strategic orientation.
- (4)
- Integration of relational data|Relational data was incorporated by linking each project and actor to other elements through connections, enabling the identification of collaboration patterns, overlaps, and synergies.
- (5)
- Validation through triangulation|The resulting matrix was reviewed and validated through triangulation with official CCC documents, interviews with public officials, and co-creation workshops with municipal staff.
- (6)
- Upload to digital tool|The matrix is uploaded into the digital tool, which already integrates the necessary code for data processing and visualisation.
4. Results
4.1. Operationalising the Systemic Portfolio Through a Digital Tool
- 1st ring|Ecosystem: These are all the portfolio’s stakeholders working on climate actions and projects. The Quintuple Helix Innovation model is a feasible theoretical framework for this field [53,56]. This model proposes the exchange of knowledge between actors in the multistakeholder ecosystem divided into five systems: the political system (governments, city councils, ministries, etc.), the economic system (companies, startups, corporations, etc.), the academic system (schools, universities, technology centres, etc.), the media-based and culture-based system (civil society, citizens, media, artists, etc.) and the environmental system [53,56,77]. This framework is a transdisciplinary model where all five helixes feedback into continuous flows of knowledge inputs and outputs [53,56].
- 2nd ring|Levers of change: This is a framework for designing, monitoring and understanding interventions in complex systems [78,79]. This concept stems from the theory of “leverage points” developed by Donella Meadows, which defines them as places in a complex system where a small change can produce significant changes in the whole [79]. This concept allows for analysis beyond thematic or sectorial lines. In the Cities Mission context, levers of change are the cross-cutting axes of the city needed to trigger profound changes in a multisectoral manner to reduce CO2 emissions. To this end, the Cities Mission integrates technology and infrastructure, governance and policy, social innovation, participation and democracy, financing, and learning as levers for change [80]. While this grouping interweaves different socio-technical axes, its anthropocentric character (human-centred) still dominates the analysis. It is therefore important to integrate more eco-centric approaches (ecosystem-centred) that refocus attention on the many examples of abundance. In this sense, urban commons serve as an analytical framework, a collective resource governance strategy, and an organisational model based on collaboration [81,82], aligning with levers of change. Their relevance has grown amid the climate crisis, revealing the deep link between ecological issues and dominant social structures [82]. In the portfolio approach, the urban commons can be integrated as systemic levers, opening up a broad spectrum of possibilities from an anthropocentric to a complementary eco-centric approach. Hence, the research proposes a binary analysis system characterised by both visions, defining seven systemic levers: economy (monetary and non-monetary), ecology (human-centred and non-human-centred), infrastructures (material and social; technological and natural), knowledge (formal and experiential), location (based on territorial conditions, and based on social conditions), social status (based on the narrative of the upper/cosmopolitan classes, and based on the narrative of the middle and working classes), and governance (top-down, and bottom-up).
- 3rd ring|Experimentation areas: These are the specific strategies in which the portfolio is implemented to explore and understand how innovation can facilitate transformation processes. These experimentation areas allow for identifying the most suitable contexts for designing, testing, and implementing projects or experiments, providing key information on their feasibility, impact, and scalability [83]. The problem owner—represented by local authorities responsible for designing strategies and public policies that reflect societal needs [48,50]—should define the scope and boundaries of these experimentation areas [38,83]. Rather than adopting a hierarchical or top-down approach, these areas should be co-designed through collaborative, multistakeholder processes grounded in observational data collection and ethnographic analysis [44,50]. The experimentation areas integrate a series of urban experiments that allow different actors to creatively and iteratively test sustainable solutions within various domains (from technical solutions, tools, and services to innovations in public policies), allowing them to induce change in a controlled manner, evaluate, communicate, and learn [12,83,84,85].
- 4th and 5th rings|Components: The fourth ring comprises the projects, while the fifth ring contains the climate actions embedded within those projects, representing the portfolio’s core components. The “climate action” constitutes the minimum unit of analysis within the portfolio. Both projects and actions are explicitly designed to align with the levers of change and experimentation areas, embedding these attributes as intrinsic characteristics that guide their function, connection, and contribution within the systemic portfolio. In addition to these attributes, the components also exhibit the following key variables:
- Level of development: The portfolio should depict and facilitate the analysis of the evolution over time of the city’s climate actions. Therefore, it should not only be composed of projects under-development but also integrate knowledge from previous experiences and projects under-study. In this way, the portfolio can create continuous knowledge flows based on the abundance of the city’s knowledge [77]. The portfolio should also integrate projects identified as necessary for the city but not yet being studied or developed by the ecosystem of actors. These projects would allow the ecosystem to identify new themes of interest and redirect the actions of existing projects towards them.
- Sectors: The sectoral character of the portfolio components—in the context of the Cities Mission—is shaped by their CO2 abatement potential. NZC designed and implemented an economic model for decarbonisation integrated into the CAP [86]. This economic model stands out for its ability to quantify scope 1 and 2 CO2 emissions and analyse the emission reduction potential of the five sectors—transport, buildings, energy, waste, and industry—which account for more than 90% of emissions [86]. The division of European Missions between mitigation (Cities Mission) and adaptation (Adaptation Mission) has led this tool to exclude adaptation measures in the accounting of the economic model. However, cities have incorporated adaptation projects and actions in their respective CCCs, so this research integrates actions linked to climate change adaptation as a key sector of the portfolio.
- Orientation: The portfolio addresses complex urban challenges that require clear direction to drive systemic change [38,83]. This orientation should guide the ecosystem toward achieving the shared mission while simultaneously fostering continuous improvement, anticipation of emerging challenges, and the creation of spaces for reflection and adaptation in uncertain contexts. To support this approach, the OECD offers a balanced categorisation for orienting urban innovation [50,51], recognising the need for initiatives that are not only relevant in the short term but also contribute to long-term resilience and adaptive capacity in the face of future challenges [50]. In this sense, four categories of orientation are identified: (1) improvement-oriented, focused on enhancing current conditions by optimising resources, reducing costs, connecting knowledge, and integrating infrastructures and skills [84]; (2) adaptive, geared toward responding to rapid changes or crises through flexible organisational structures, decentralised governance, and environments that enable experimentation, reflection, and continuous learning [44,46]; (3) Mission-driven, focused on tackling grand societal and environmental challenges beyond the reach of traditional policy and governance systems [44], such as achieving climate neutrality by 2030 and fostering inclusivity [21]; and (4) anticipatory, aimed at embracing complexity and uncertainty by anticipating and acting on emerging futures, implemented through foresight practices that translate future visions into actionable strategies and evaluation mechanisms [84,87,88].
4.2. Mapping and Analysing the Madrid CCC Portfolio: Insights from the Digital Tool
5. Discussion
5.1. From Static to Dynamic: Emerging Benefits and Challenges
- It enhances strategic and anticipatory decision-making in complex, multistakeholder governance contexts by equipping city managers with improved foresight and scenario-planning capabilities. This anticipatory capacity helps stakeholders proactively address uncertainties, ensuring that short-term actions remain aligned with long-term climate neutrality goals, such as the 2030 target envisioned by the Cities Mission.
- The digital tool integrates the knowledge of diverse stakeholders by bridging municipal silos and connecting across wider societal systems that have historically hindered collaborative climate action. By serving as a shared platform, it facilitates cross-sectoral collaboration and joint planning.
- The digital tool is inherently learning-oriented as it encourages organisational reflection and knowledge transfer by capturing project insights and lessons learned and facilitating peer learning across departments. This emphasis on continual learning fosters adaptive planning, allowing strategies to be iteratively refined based on feedback and evolving conditions.
- The digital tool aids in identifying synergies and gaps across the entire portfolio. Mapping and analysing interdependencies, it reveals where initiatives can reinforce one another and where critical interventions are missing, thereby enabling more coherent, targeted, and systemic interventions.
- The digital tool identifies connections and overlaps, i.e., when two components complement each other or when they operate in isolation despite sharing similar characteristics and actions. The connections enable the transfer of knowledge, skills, and resources unidirectionally or bidirectionally. In the case of overlapping components, it allows for greater resources (financial and human) to be made available for project implementation, amplifying the scope and scale of the intervention. Another possible scenario is the redirection of resources towards dedicated portfolio management. This scenario requires providing public administrations with more flexible and complementary management instruments.
- The visualisation and systemic structuring enabled by the taxonomy and digital tool support strategic understanding at multiple scales. Thanks to its fractal capacity, the portfolio approach is applicable at local, national, and supranational levels (Figure 6), allowing actors to analyse, compare, and coordinate actions across governance tiers. This scalability fosters shared learning, capacity-building, and access to funding for cities pursuing aligned climate objectives, thereby contributing to the emergence of a multilevel ecosystem of urban transformation. For example, in Madrid, the strategic orientation of its CCC—centred on climate adaptation infrastructure—is reflected in the portfolio’s structure: 75% of initiatives address adaptation, while 80.36% relate to knowledge generation. This local portfolio aligns with other city-level strategies within the EU Cities Mission. For instance, Barcelona’s Escoles Refugi programme uses nature-based solutions to convert heat-exposed schools into climate shelters, echoing Madrid’s educational renaturalisation agenda [92]. Heidelberg’s CCC prioritises energy efficiency and thermal comfort in school buildings to advance climate neutrality goals [93], while Malmö’s CCC integrates neighbourhood-scale participatory processes to enhance resilience and equity [94]. These synergies demonstrate the practical utility of the portfolio approach and highlight its transferability, contingent on governance capacities, regulatory frameworks, and civic engagement. Therefore, the integration of city portfolios could strengthen collective knowledge and reinforce strategic approaches developed across diverse urban contexts, particularly in relation to shared priority areas.
- Constructing this tool requires extensive data collection, analysis, and systematisation. For effective implementation, each organisation within the urban ecosystem has to actively interpret and contextualise the taxonomy according to its own language and operational framework. While the taxonomy is designed for direct application to the CCCs, failing to fully understand its attributes may lead to distortions in how the portfolio is configured and analysed. Therefore, portfolio managers have a critical role in ensuring that all actors share a common understanding of the taxonomy, promoting coherent interpretation, analysis, and evaluation across the system. Capacity-building initiatives, tailored training, and collaborative workshops with public administrations and organisations involved can address these challenges, fostering co-ownership and enhancing adoption.
- Concerns regarding data ownership, consent, and accountability are relevant in multi-actor ecosystems. However, it is important to reinforce that the digital tool primarily draws from information that is already publicly available, including documentation from Open Data Portal of the City (in the case study Madrid’s Open Data Portal) and CCC itself. The objective of the tool is not to generate new sensitive datasets, but to translate and organise existing information to enhance strategic coordination.
- Adopting a dedicated portfolio management framework may increase administrative overhead and necessitate reallocating funds from other programmes, which could generate stakeholder tensions. Where institutional capacity is limited, such trade-offs become more pronounced.
- Data integration from multiple stakeholders can be particularly complex, calling for standardised formats or bridging applications to ensure interoperability. User interface design must be tested iteratively to minimise complexity and facilitate widespread adoption among diverse actors. The implementation of digital tools in public governance also raises ethical and data-governance concerns that require critical reflection. The relational mapping of actors and initiatives may reproduce or amplify existing power asymmetries, particularly if less-institutionalised stakeholders (e.g., grassroots or neighbourhood groups) are underrepresented in the source data. To mitigate this, it is essential to adopt inclusive data protocols and encourage participatory mapping practices that update and validate ecosystem representations over time.
- Cybersecurity risks should also be addressed, especially concerning sensitive public investment and stakeholder data. While the tool has been developed as an open-source platform to promote transparency and replicability, the application of cybersecurity standards—and the definition of appropriate levels of openness—must be determined by the institutional and technological context of each local government. Risks such as unauthorised access, data manipulation, or service disruption should be addressed as part of the broader governance framework of the tool through risk assessments, tiered access controls, and adherence to municipal or national IT security regulations. In some cases, deploying the tool in closed-code formats may be necessary, depending on the risk profile, capacity of the implementing institution, and the context of each city.
- In evaluating the long-term impacts of portfolio-based governance on decarbonisation outcomes, equity considerations, and urban resilience, developing integrated evaluation frameworks and metrics to assess systemic change, including unintended consequences, will be critical for advancement in this field. Additionally, exploring integrating artificial intelligence, predictive analytics, or participatory sensing into portfolio tools could further enhance their capacity to support anticipatory governance and real-time decision-making.
5.2. Beyond Carbon: Social Co-Benefits, Ecocentric Levers, and Climate Justice
5.3. Collaboration Patterns Identified Using the Digital Tool
- Model (A): Actor X leads portfolio management, which exchanges knowledge and capabilities with the City Council. Throughout the process, Actor X delegates competencies over portfolio management to the City Council, which gradually assumes leadership until the point of convergence is reached, where Actor X hands over full control of portfolio management to the City Council.
- Model (B): Actor X leads portfolio management, which exchanges knowledge and capabilities with the City Council. Throughout the process, Actor X does not delegate competence over portfolio management to the City Council. The City Council assumes eventual leadership at the convergence points without taking full control of the portfolio.
- Model (C): Actor X leads portfolio management, which exchanges knowledge and capabilities with the City Council. Throughout the process, Actor X delegates competencies over portfolio management to the City Council, which gradually assumes leadership until reaching the point of convergence, where Actor X and the City Council co-manage the portfolio in continuous knowledge exchange and learning feedback loops.
6. Conclusions
- Operationalising systemic portfolio theory in urban governance: While prior studies have conceptualised portfolio approaches in climate action, this research translates those concepts into a practical digital tool based on an analytical taxonomy tailored to European CCCs. This advances portfolio theory by demonstrating its applicability to multilevel approaches through an interactive, data-driven framework.
- Integrating systems thinking into local decision-making: Building on the foundational principles of systems theory, the digital tool enables urban actors to visualise interdependencies, feedback loops, and leverage points across projects, thus embedding systemic analysis within urban planning processes. This marks a shift from fragmented governance to a holistic view of urban decarbonisation planning.
- Strengthening mission-oriented innovation through dynamic coordination mechanisms: Mission-oriented frameworks call for adaptive governance structures capable of managing complexity. This study demonstrates how digital tools can serve as catalysts for a ‘second operating system’ grounded in experimental, learning-oriented, and collaborative approaches to urban planning.
- Bridging collaborative governance and digital planning: This study expands the collaborative planning literature by showing how digital infrastructures can institutionalise multistakeholder engagement, knowledge sharing, and reflexive learning—moving beyond ad hoc and unilateral collaborations to sustained ecosystem coordination.
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Abbreviations
CCC | Climate City Contract |
CAP | Climate Action Plan |
CIP | Climate Investment Plan |
EU | European Union |
Appendix A. List of the Projects of the Climate City Contract of Madrid
Appendix B. List of Municipal Departments and City Officials Participating in the Workshop on Taxonomy and Digital Tool—21 January–2 December 2022
Organisation | Area |
Madrid City Council | District Councils (3 people) |
General Directorate of Water Management and Green Areas (1 person) | |
Environmental Risk Control Section (1 person) | |
General Directorate of Housing, Rehabilitation, and Regeneration (1 person) | |
Geographic Information Department (2 people) | |
Environmental Health Department (1 person) | |
Environment and Urban Scene Service (2 people) | |
Strategic Projects Department (1 person) | |
Clean Energy Department (2 people) | |
Municipal Housing Company (2 people) | |
Maintenance and Sustainability Department (1 person) | |
Mayor’s Project Office (1 person) | |
Energy and Climate Change Department (3 people) | |
Fauna and Biodiversity Department (1 person) |
Appendix C. Programming Code of the Digital Tool
Appendix D. List of Interviewees for Feedback on the Digital Tool
Sector | organisation | Area |
Public Sector | Madrid City Council | Deputy Direction of Energy and Climate Change (3 people) |
Urban Planning Government Area (2 people) | ||
Urban Regeneration Department (2 people) | ||
Academic sector | Universidad Politécnica de Madrid | Researcher involved in Mission of Cities (2 people) |
Researcher (1 person) | ||
Private Sector | Dark Matter Labs | Strategic designer (1 person) |
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Alméstar, M.; Romero-Muñoz, S.; Mestre, N. Breaking Silos: A Systemic Portfolio Approach and Digital Tool for Collaborative Urban Decarbonisation. Sustainability 2025, 17, 5145. https://doi.org/10.3390/su17115145
Alméstar M, Romero-Muñoz S, Mestre N. Breaking Silos: A Systemic Portfolio Approach and Digital Tool for Collaborative Urban Decarbonisation. Sustainability. 2025; 17(11):5145. https://doi.org/10.3390/su17115145
Chicago/Turabian StyleAlméstar, Manuel, Sara Romero-Muñoz, and Nieves Mestre. 2025. "Breaking Silos: A Systemic Portfolio Approach and Digital Tool for Collaborative Urban Decarbonisation" Sustainability 17, no. 11: 5145. https://doi.org/10.3390/su17115145
APA StyleAlméstar, M., Romero-Muñoz, S., & Mestre, N. (2025). Breaking Silos: A Systemic Portfolio Approach and Digital Tool for Collaborative Urban Decarbonisation. Sustainability, 17(11), 5145. https://doi.org/10.3390/su17115145