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Towards Smarter Management of Overtourism in Historic Centres Through Visitor-Flow Monitoring

Museums and Coping with Overtourism

Institute of Geography and Spatial Management, Jagiellonian University, Gronostajowa 7, 30-387 Krakow, Poland
Institute of Spatial Development and Urban Studies, College of Public Economics and Administration, Krakow University of Economics, Rakowicka 27, 31-510 Krakow, Poland
Author to whom correspondence should be addressed.
Sustainability 2020, 12(5), 2054;
Received: 16 January 2020 / Revised: 1 March 2020 / Accepted: 5 March 2020 / Published: 6 March 2020
Newer strains of tourism research are often aimed at finding out good practices for dealing with overtourism and propose a broader understanding of stakeholders of sustainable tourism development. Drawing on qualitative empirical findings from two institutions located in major tourism hubs in Poland, the authors inquire to what extent negative impacts of overtourism can be mitigated by museums. As the findings indicate, museums provide the commercial sector with good examples of conservation and adaptation of historic buildings to contemporary functions and encourage environmentally friendly behaviors. They can contribute to the quality of heritage narration and the quality of merchandise offered to tourists. They may have an impact on community cohesion and local residents’ quality of life as well as encourage immaterial heritage practices. Lastly, museums may exert indirect impact on transformations of urban space by getting involved in strategic planning and discussions on contemporary challenges of urban development. View Full-Text
Keywords: overtourism; heritage cities; stakeholders; museums; Poland overtourism; heritage cities; stakeholders; museums; Poland
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MDPI and ACS Style

Murzyn-Kupisz, M.; Hołuj, D. Museums and Coping with Overtourism. Sustainability 2020, 12, 2054.

AMA Style

Murzyn-Kupisz M, Hołuj D. Museums and Coping with Overtourism. Sustainability. 2020; 12(5):2054.

Chicago/Turabian Style

Murzyn-Kupisz, Monika, and Dominika Hołuj. 2020. "Museums and Coping with Overtourism" Sustainability 12, no. 5: 2054.

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