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Airport Green Environment and Its Influence on Visitors’ Psychological Health and Behaviors

1
College of Hospitality and Tourism Management, Sejong University, Seoul 143-747, Korea
2
School of Business Administration, Chung-Ang University, Seoul 06974, Korea
*
Author to whom correspondence should be addressed.
Sustainability 2019, 11(24), 7018; https://doi.org/10.3390/su11247018
Received: 6 November 2019 / Revised: 2 December 2019 / Accepted: 4 December 2019 / Published: 9 December 2019
This study uncovered the influence of an airport’s green physical environment on visitors’ psychological responses, affective responses, and loyalty behaviors as well as to build a sturdy theorization that related to the psychological resilience, attitude, satisfaction, brand-self connection, and loyalty for the airport. Based on a quantitative approach, our findings provided insight that a green physical environment affected the psychological resilience considerably. Moreover, such association increased a visitor’s positive attitude, satisfaction, and brand-self connection with the creation of loyalty intentions. The prominent role of attitude in building loyalty intentions was unearthed. Our finding from a metric invariance test further showed that gender moderated the magnitude of the effect of satisfaction and brand-self connection on loyalty intentions. The study variables’ role of mediating effect was also recognizable. Overall, the present study demonstrated the criticality of a green built environment and its role in explicating visitor responses/behaviors in the airport context in a successful manner. View Full-Text
Keywords: airport green built environment; psychological resilience; airport visitors; healthy atmospherics; brand-self connection; loyalty intentions airport green built environment; psychological resilience; airport visitors; healthy atmospherics; brand-self connection; loyalty intentions
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Han, H.; Lho, L.H.; Kim, H.-C. Airport Green Environment and Its Influence on Visitors’ Psychological Health and Behaviors. Sustainability 2019, 11, 7018.

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