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Keywords = tourism destination brand identity

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34 pages, 1347 KiB  
Article
The Process by Which BTS’s Star Attributes Lead to Loyalty Through Global Fans’ Need Fulfillment and Satisfaction: Implications for Tourism Marketing
by Byung-ju An, Seung-hye Jung, Gui-ho Ahn and Joon-ho Kim
Tour. Hosp. 2025, 6(3), 126; https://doi.org/10.3390/tourhosp6030126 - 2 Jul 2025
Viewed by 865
Abstract
This study examines the psychological mechanisms through which BTS’s perceived star attributes—expertise, authenticity, likability, and similarity—influence fan loyalty within fandom-driven tourism. Anchored in activity theory and content theory of motivation, the proposed model identifies psychological need fulfillment and emotional satisfaction as sequential mediators [...] Read more.
This study examines the psychological mechanisms through which BTS’s perceived star attributes—expertise, authenticity, likability, and similarity—influence fan loyalty within fandom-driven tourism. Anchored in activity theory and content theory of motivation, the proposed model identifies psychological need fulfillment and emotional satisfaction as sequential mediators linking celebrity perception to loyalty behaviors. Data were obtained from 916 BTS fans across six English-speaking countries via a structured online survey. To test the hypothesized relationships, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed. Results demonstrate that perceived star attributes significantly enhance psychological need fulfillment, which subsequently predicts emotional satisfaction and loyalty. Additionally, the attributes exert direct effects on emotional satisfaction, supporting both reflective and intuitive engagement pathways. All hypothesized paths were statistically significant, and the model exhibited strong overall fit (SRMR = 0.039; NFI = 0.875). Theoretically, this study advances loyalty research by foregrounding the roles of symbolic consumption, emotional resonance, and identity-based alignment in global fandom contexts. Practically, the findings offer insights for tourism marketers, destination planners, and entertainment brands seeking to design emotionally immersive, narrative-rich tourism experiences. Recommendations are provided for developing BTS-themed content aligned with fans’ identity motivations to foster sustained emotional engagement and destination loyalty. Full article
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21 pages, 2705 KiB  
Article
Innovation and Competitiveness in the Territorial Brand of the Algarve: A Comparative Analysis of Its Social Media Communication and Web Content
by Francisco J. Cristòfol, Diego Berraquero-Rodríguez, Gorka Zamarreño-Aramendia and Paulo Falcão Alves
Tour. Hosp. 2025, 6(2), 88; https://doi.org/10.3390/tourhosp6020088 - 17 May 2025
Viewed by 533
Abstract
In an increasingly competitive global tourism context, territorial branding plays a key role in enhancing the visibility, identity, and resilience of regions. This study focuses on the Algarve, a region in southern Portugal, and investigates how innovation and competitiveness are reflected in its [...] Read more.
In an increasingly competitive global tourism context, territorial branding plays a key role in enhancing the visibility, identity, and resilience of regions. This study focuses on the Algarve, a region in southern Portugal, and investigates how innovation and competitiveness are reflected in its digital communication strategy. Using a mixed-methods approach, this research combines the quantitative analysis of 689 social media posts published in 2024 on Facebook, Instagram, and YouTube with the qualitative content analysis of 38 documents and the official website of Algarve. The findings reveal a coherent and visually appealing brand narrative centred on the coastal identity of the Algarve, complemented by content related to nature, gastronomy, and cultural heritage. Instagram stands out as the most engaging platform, particularly when posts adopt a participatory tone, emotional storytelling, and references to specific locations. However, only 6.4% of the content surpassed the 1% engagement threshold, suggesting limited audience connection. The website presents a broader thematic range but under-represents intangible heritage and local products.The Algarve brand successfully projects an aspirational image based on landscape and leisure but would benefit from greater content diversification, enhanced stakeholder integration, and expanded narrative strategies to strengthen digital engagement and destination competitiveness. Full article
(This article belongs to the Special Issue Innovations as a Factor of Competitiveness in Tourism, 2nd Edition)
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53 pages, 56123 KiB  
Article
Coupling Relationship Between Tourists’ Space Perception and Tourism Image in Nanxun Ancient Town Based on Social Media Data Visualization
by Mengyan Jia, Jian Chen, Yile Chen, Yijin Ge, Liang Zheng and Shuai Yang
Buildings 2025, 15(9), 1465; https://doi.org/10.3390/buildings15091465 - 25 Apr 2025
Cited by 2 | Viewed by 887
Abstract
From the perspective of social media data, this study investigates the coupling relationship between tourists’ spatial perception and tourism image in traditional old urban areas. Using Nanxun Ancient Town as a case study, this paper reveals the interaction and mutual influence between tourists’ [...] Read more.
From the perspective of social media data, this study investigates the coupling relationship between tourists’ spatial perception and tourism image in traditional old urban areas. Using Nanxun Ancient Town as a case study, this paper reveals the interaction and mutual influence between tourists’ perception of space and tourism image in the development of traditional ancient town tourism. We employed Python 3.13.0 to gather 10,789 valuable comments from tourists from Dianping 11.35.3, Ctrip 8.78.4, and Mafengwo 11.2.6. Mini Tag Cloud software is used to analyze the text data, systematically classify the cognitive image of tourists, and identify negative emotional factors. This paper constructs a four-dimensional landscape spatial perception evaluation system centered on “high-frequency words”, “perceptual dimensions”, “semantic networks”, and “emotional tendencies”. The key findings are as follows: (1) Tourists’ spatial perception exhibits pronounced characteristics of subjective preference and emotional attachment influenced by emotional factors. Overall, tourists exhibited positive emotional perceptions, with 59.51% positive emotions, 21.16% neutral emotions, and 19.33% negative emotions. (2) The perception of Nanxun Ancient Town’s tourism image can be summarized into four dimensions. Here are the dimensions in order of how important they are: historical culture and folk heritage (34.18%), perceptions of natural landscape and architectural style (31.03%), perceptions of tourism services and facilities (18.37%), and psychological identity and emotional interaction (16.42%). (3) Tourism image reciprocally influences tourists’ spatial perception. A positive tourism image is anticipated to encourage tourists to explore the spatial details of the ancient town more deeply, enhancing their positive spatial perception and experience. There exists a coupling relationship between tourists’ spatial perception and tourism image. (4) Key aspects of tourists’ perception of Nanxun Ancient Town include its historical and cultural significance, as well as commercialization. Future studies could focus on tourists’ spatial perception and tourism destination brand image building, and tourism policy makers should pay attention to tourists’ perception of Nanxun Ancient Town’s history, culture and commercialization, and use the coupling of the two to improve development and service policies. Full article
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33 pages, 6524 KiB  
Article
Developing a Sustainable Cultural Brand for Tourist Cities: Insights from Cultural Managers and the Gen Z Community in Brașov, Romania
by Lavinia Ciuculescu and Florin Alexandru Luca
Sustainability 2025, 17(8), 3361; https://doi.org/10.3390/su17083361 - 9 Apr 2025
Viewed by 1078
Abstract
This article explores the challenge of developing a sustainable cultural brand for cities that are primarily perceived as tourist destinations. While major urban hubs like Berlin (DE), Edinburgh (UK), and Lisbon (PT) have successfully transitioned from being known mainly for tourism to becoming [...] Read more.
This article explores the challenge of developing a sustainable cultural brand for cities that are primarily perceived as tourist destinations. While major urban hubs like Berlin (DE), Edinburgh (UK), and Lisbon (PT) have successfully transitioned from being known mainly for tourism to becoming recognized cultural destinations, the process behind this transformation remains underexplored, especially when it comes to mid-sized cities. How does a town move beyond its touristic image to build a lasting cultural identity? What strategies enable this shift, and what role do different stakeholders play? Focusing on the Romanian city of Brașov, a scenic destination in Transylvania mostly known for its natural environment and medieval architecture, the paper addresses this gap by investigating how a cultural brand can be developed through strategic marketing efforts. Using an integrated approach that combines two qualitative studies and one quantitative analysis, the research provides new insights into (i) cultural marketing strategies that can enhance Brașov’s city brand; (ii) stakeholder perspectives on developing Brașov’s cultural identity; and (iii) the role of Generation Z, whose influence on urban cultural branding has, so far, been minimally researched, in shaping the cultural future of cities, particularly Brașov. Some of the findings highlight key areas for developing Brașov’s cultural brand, including expanding nightlife activities, introducing more contemporary and year-round themed festivals, and tailoring promotional efforts to the short attention spans of the “TikTok generation”. Participants emphasized the need for a more diverse range of cultural events, including experimental and niche performances, alongside stronger educational initiatives to encourage long-term engagement by involving schools and universities. The results offer actionable insights for policymakers, urban planners, and cultural leaders seeking to develop a city brand centered around culture, focusing on long-term identity and community engagement rather than solely on tourism. Full article
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30 pages, 24139 KiB  
Article
Sustainable Furniture Design for Rural Tourist Accommodation Inspired by the Heritage of Istria
by Danijela Domljan, Nikola Lukež and Zoran Vlaović
Sustainability 2025, 17(4), 1415; https://doi.org/10.3390/su17041415 - 9 Feb 2025
Cited by 1 | Viewed by 1544
Abstract
Rural tourism is closely linked to a local’s tradition, identity, and cultural heritage. When staying in a specific tourist destination, a modern tourist expects a complete experience of the destination. Experience is necessary in rural tourist accommodation where guests can feel the local [...] Read more.
Rural tourism is closely linked to a local’s tradition, identity, and cultural heritage. When staying in a specific tourist destination, a modern tourist expects a complete experience of the destination. Experience is necessary in rural tourist accommodation where guests can feel the local culture, nature, gastronomy, environment, and heritage. However, what about the interior design of the accommodation facility and the furniture design that will provide a rural and at the same time modern atmosphere? The paper aims to explore the traditional heritage, culture, indigenous elements, and ornamentation of rural artifacts of Istria, a region in Croatia, to propose a conceptual design of functional contemporary furniture for furnishing the living room in tourist accommodation. The furniture collection, with visual and artistic elements, surface treatment, construction, and selected sustainable materials and ornamentation, aims to brand the indigenous rural Istrian heritage, while at the same time combines an innovative contemporary expression. The research is divided into two stages: the first stage was conducted during field research using photography, observation, and interview methods, and the collected data from this stage served as inspiration for designing a furniture collection in the second stage. The second stage uses the cyclical method of the creative process to design new sustainable furniture concept, consisting of a table, stool, chest of drawers, and coffee table, which form a collection in the tourist interior environment. This furniture design model that uses original heritage to brand the rural environment and increase the attractiveness of accommodation in rural areas could be applied to other locations so tourists can fully experience the rural area they visit and achieve experiential, relaxed holidays and amenities, thus supporting the sustainable development of rural tourist destinations. The practical implications of this research have yet to be confirmed. It is desirable to investigate the impact and satisfaction of users in such designed interiors and confirm such a concept. This will require the engagement of architects and designers and hotel accommodation owners, as well as and the support of economic entities, local authorities, and the government, who need to systematically change the ways of branding rural values to achieve a holistic approach to the tourism offer. Full article
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16 pages, 644 KiB  
Article
Climate Change and the Future of Ski Tourism in Canada’s Western Mountains
by Natalie L. B. Knowles, Daniel Scott and Robert Steiger
Tour. Hosp. 2024, 5(1), 187-202; https://doi.org/10.3390/tourhosp5010013 - 8 Mar 2024
Cited by 3 | Viewed by 6500
Abstract
Winter, snow, and mountains, epitomized by the world-renowned Rocky Mountain range, are an integral part of Canada’s sport-culture identity and international tourism brand, yet the climate change risk posed to this important ski tourism region remains uncertain. This study used the ski operations [...] Read more.
Winter, snow, and mountains, epitomized by the world-renowned Rocky Mountain range, are an integral part of Canada’s sport-culture identity and international tourism brand, yet the climate change risk posed to this important ski tourism region remains uncertain. This study used the ski operations model SkiSim 2.0 to analyze the climate risk for the region’s ski industry (26 ski areas in the province of Alberta and 40 in British Columbia) with advanced snowmaking, including changes in key performance metrics of ski season length, snowmaking requirements, holiday operations, and lift and terrain capacity. If Paris Climate Agreement targets are met, average seasons across all ski areas decline 14–18% by mid-century, while required snowmaking increases 108–161%. Regional average operational terrain declined only 4–9% in mid-century, as the largest ski areas were generally more climate resilient. More pronounced impacts are projected under late-century, high-emission scenarios and in low latitudes and coastal British Columbia regions. When compared with continental and international ski tourism markets, Western Canada has relatively lower climate change impacts, which could improve its competitiveness. The results inform further research on demand-side as well as the winter sport-tourism industry and destination-scale climate change adaptation and mitigation strategies. Full article
(This article belongs to the Special Issue Climate Change Risk and Climate Action)
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13 pages, 602 KiB  
Article
The Effect of Destination Brand Identity on Tourism Experience: The Case of the Pier-2 Art Center in Taiwan
by Chien-Ting Chiang and Ying-Chieh Chen
Sustainability 2023, 15(4), 3254; https://doi.org/10.3390/su15043254 - 10 Feb 2023
Cited by 7 | Viewed by 8754
Abstract
This paper examines the tourism destination brand identity and brand experiences which can influence visitors’ intention to recommend. The study of the importance of destination brand identity and brand experiences in the context of Taiwan has shaped some important insights with the potential [...] Read more.
This paper examines the tourism destination brand identity and brand experiences which can influence visitors’ intention to recommend. The study of the importance of destination brand identity and brand experiences in the context of Taiwan has shaped some important insights with the potential to enhance the attractiveness of cultural and creative sectors. In this study, this paper explores perceptions of destination brand identity (tourism brand perception and tourism brand self-concept) and brand experiences. The analysis draws upon data collected at the Pier-2 Art Center in Taiwan in 2019, using a self-administrated questionnaire survey. Both confirmatory factor analysis (CFA) and structural equation modeling (SEM) were applied. It has been found that the role of various constructs of a brand perception and a brand self-concept of the tourism brand identity during a visit to cultural and creative parks is on top of the list of concerns associated with visitors’ brand experience. An examination of the research comments concluded that the cultural and creative tourism sector about consumer demands and update the development of appropriate marketing strategies, thereby providing visitors to experience the brand characteristics within the creative arts sector. Full article
(This article belongs to the Special Issue Culture, Tourism and Leisure Behavior)
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23 pages, 46076 KiB  
Article
Conducting Heritage Tourism-Led Urban Renewal in Chinese Historical and Cultural Urban Spaces: A Case Study of Datong
by Hao Lei and Youmei Zhou
Land 2022, 11(12), 2122; https://doi.org/10.3390/land11122122 - 24 Nov 2022
Cited by 28 | Viewed by 10547
Abstract
Heritage tourism-led urban renewal and regeneration has recently become a critical way of creating a city brand, designing tourism destinations, and attracting property developers and investors to cities. However, current practice points to a lack of proper understanding and consideration in preserving and [...] Read more.
Heritage tourism-led urban renewal and regeneration has recently become a critical way of creating a city brand, designing tourism destinations, and attracting property developers and investors to cities. However, current practice points to a lack of proper understanding and consideration in preserving and interpreting elements of authentic identity in the Chinese historic urban landscape. In this study, we used the ancient city of Datong, China, under urban regeneration as a case study to explore how urban history and cultural resources are manifested in preserving and reconstructing historic urban landscapes. The methods included in-depth interviews with multiple stakeholders and groups, integrated with the analysis of planning documents and field observations. By categorising and evaluating the research data, we developed a new conceptual framework with applicable measures, contributing to heritage-tourism urban regeneration and shaping place identity in both theoretical and practical aspects. The conceptual framework and its corresponding concepts and measures developed from this research could provide guidelines for academics and practitioners to explore more potential aspects and concepts that focus on the research and development of Chinese cities with historic urban landscapes. Full article
(This article belongs to the Special Issue Contemporary Cityscape—Structure, Aesthetics, Perception)
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19 pages, 1107 KiB  
Article
Examining the Factors Influencing Tourists’ Destination: A Case of Nanhai Movie Theme Park in China
by Liting Zhou, Fei Ouyang, Yang Li, Jieling Zhan, Nadeem Akhtar and Muhammad Ittefaq
Sustainability 2022, 14(18), 11419; https://doi.org/10.3390/su141811419 - 12 Sep 2022
Cited by 9 | Viewed by 3621
Abstract
The present study used a stimulus-organism-response (S-O-R) theoretical framework to examine the relationship between theme park tourists’ experience, brand identity, brand satisfaction, and brand loyalty in China. By using the structural equation model (CB-SEM), this paper illustrates the process of forming destination brand [...] Read more.
The present study used a stimulus-organism-response (S-O-R) theoretical framework to examine the relationship between theme park tourists’ experience, brand identity, brand satisfaction, and brand loyalty in China. By using the structural equation model (CB-SEM), this paper illustrates the process of forming destination brand loyalty for sustainable tourism on theme parks. The results suggested a second-order structure of tourism experience. The first-order four factors have different impacts on the second-order tourism experience. Activity experience is the most important factor influencing tourism experience, followed by environment experience, then facility experience, and finally interaction experience. In terms of tourism experience, individual brand identity-brand satisfaction-brand loyalty is the most important path of a theme park on tourists’ behavioral intention, among which brand satisfaction plays the most significant partial mediation effect in the relationship between individual identity and destination loyalty. It is expected that the results of this study provide a reference for improving tourists’ brand loyalty to achieve sustainable development of theme parks. Full article
(This article belongs to the Special Issue Tourist Satisfaction and Sustainable Destination Branding)
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16 pages, 2594 KiB  
Article
Branding Places through Experiential Tourism: A Survey on the Features of the Experiential Product and Enterprises in Greek Regions
by Athena Yiannakou, Angelina Apostolou, Vasiliki Birou-Athanasiou, Apostolos Papagiannakis and Athina Vitopoulou
Tour. Hosp. 2022, 3(2), 435-450; https://doi.org/10.3390/tourhosp3020028 - 16 May 2022
Cited by 3 | Viewed by 5414
Abstract
The focus of experiential tourism is for the consumer or visitor to experience the tourist destination and to actively interact with local people, cultures, and the place itself. In fact, it can be seen as a form of tourism that builds upon place [...] Read more.
The focus of experiential tourism is for the consumer or visitor to experience the tourist destination and to actively interact with local people, cultures, and the place itself. In fact, it can be seen as a form of tourism that builds upon place identities, both tangible and intangible, by energetically introducing the visitor to the culture, history, nature, traditions, cuisine, and social life of a place. In doing so, the emotional, physical, or spiritual experience of the consumer becomes a dynamic source of place branding. The paper investigates the main features of experiential tourism in the Greek regions of Central Macedonia, and Eastern Macedonia and Thrace, and discusses their interactions with place identity. Our methodology consists of a qualitative survey based on semi-structured interviews with stakeholders and a thematic analysis to trace the main features of the experiential product and enterprises that develop such products. The paper concludes that experiential tourism in Greece bears many of the features highlighted in the literature. Furthermore, our findings underline some new aspects, especially the links between the experiential product, small and well-qualified enterprises, and a place’s tangible and intangible identities, which make experiential tourism an opportunity for locales and their branding. Full article
(This article belongs to the Special Issue What Is New in Place Branding: Concepts, Issues, and Practices)
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15 pages, 552 KiB  
Article
Residents’ Engagement Behavior in Destination Branding
by Yuzong Zhao, Xiaotian Cui and Yongrui Guo
Sustainability 2022, 14(10), 5852; https://doi.org/10.3390/su14105852 - 12 May 2022
Cited by 32 | Viewed by 5369
Abstract
Residents play an important role in the destination branding process. Extant studies have not yet integrated analyses of residents’ engagement behavior and the factors that affect it. In this study, we investigated the influence of place identity, place brand identity, place brand commitment, [...] Read more.
Residents play an important role in the destination branding process. Extant studies have not yet integrated analyses of residents’ engagement behavior and the factors that affect it. In this study, we investigated the influence of place identity, place brand identity, place brand commitment, and perceived benefits of tourism on residents’ engagement behavior (brand ambassadorship behavior, brand citizenship behavior) in destination branding. Derived from a sample of 380 residents of Zhouzhuang, one of China’s most important tourism destinations, the data for this research were analyzed using partial least squares structural equation modeling (PLS-SEM) using SmartPLS 3.3.2. The findings reveal that residents’ emotions towards destinations and brands and the perceived benefits of tourism significantly positively influence brand ambassadorship behavior and brand citizenship behavior. Residents’ engagement behavior in destination branding is influenced by mechanisms of social identity and social exchange. This study reveals the antecedents that affect residents’ engagement behavior in destination branding. The results also provide comprehensive insight into residents’ engagement behavior in destination branding based on social identity and social exchange theories. Full article
(This article belongs to the Topic Sustainability in Hospitality and Tourism Management)
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21 pages, 1342 KiB  
Article
Clustering Sustainable Destinations: Empirical Evidence from Selected Mediterranean Countries
by Kyriaki Glyptou, Nikos Kalogeras, Dimitrios Skuras and Ioannis Spilanis
Sustainability 2022, 14(9), 5507; https://doi.org/10.3390/su14095507 - 4 May 2022
Cited by 10 | Viewed by 2824
Abstract
Within the globalized tourism market, tourism destinations have the option to turn to sustainability as a conceptual and management framework for their unique branding and identity proposition. This research highlights the importance and utility of sustainability branding that stems from clustering tourism destinations [...] Read more.
Within the globalized tourism market, tourism destinations have the option to turn to sustainability as a conceptual and management framework for their unique branding and identity proposition. This research highlights the importance and utility of sustainability branding that stems from clustering tourism destinations based on the similarities of their tourism performance attributes. The study builds on secondary data from 11 coastal destinations in 8 Mediterranean countries. The analysis leads to the formulation of three main sets of evaluation indicators: (a) environmental footprint; (b) destination dependency on tourism; and (c) locals’ prosperity, incorporating elements of social and psychological carrying capacity. Findings identify three to four distinct destination clusters based mainly on the attributes of destinations’ cultural and natural attributes, seasonality of supply, typology of prevailing accommodation and tourist profile. From a theoretical perspective, the research identifies key clustering attributes of sustainable destinations that could inform management interventions around destination branding and competitive sustainability performance positioning. Full article
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20 pages, 2025 KiB  
Article
Resource Mapping and Place Branding as a Strategy Approach in an Attempt to Establish Cross-Border Areas of Greece and Albania as Tourism Destinations
by Alex Deffner, Eva Psatha and Nicholas Karachalis
Tour. Hosp. 2022, 3(1), 80-99; https://doi.org/10.3390/tourhosp3010006 - 19 Jan 2022
Cited by 2 | Viewed by 4118
Abstract
Although place branding in cross-border (c-b) areas is challenging, various c-b areas with common eco-natural and cultural characteristics are popular tourist brands in their own right. The emergence of c-b areas as destinations is not surprising since international borders are often natural formations, [...] Read more.
Although place branding in cross-border (c-b) areas is challenging, various c-b areas with common eco-natural and cultural characteristics are popular tourist brands in their own right. The emergence of c-b areas as destinations is not surprising since international borders are often natural formations, which may be popular tourist attractions. Due to historical and political circumstances, the Greek–Albanian c-b area has not experienced tourism development. It bears a weak image, and although individual destinations can be found in both border areas, they do not currently form a single place brand. Thus, place branding that aims to enhance the c-b area’s attractiveness should start with building a single identity by finding common competitive characteristics upon which it can be based. This paper analyzes part of the ‘Culture Plus’ project, which aims to identify significant common eco-natural and cultural resources in the Greek–Albanian c-b area. The resources were documented using local visits, interviews, and consultations. The most significant ones were comparatively evaluated to identify the vital common assets that can support place branding efforts, with encouraging results regarding the potential branding of the unique hidden identity of the c-b area. Full article
(This article belongs to the Special Issue What Is New in Place Branding: Concepts, Issues, and Practices)
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14 pages, 613 KiB  
Article
Place Branding through Resource Integration and Gastro-Cultural Experiences: A Transnational Perspective
by Stella Kladou and Nikolaos Trihas
Tour. Hosp. 2022, 3(1), 1-14; https://doi.org/10.3390/tourhosp3010001 - 24 Dec 2021
Cited by 3 | Viewed by 4599
Abstract
Place branding often builds upon gastro-cultural features. Yet, the convergence point between gastro-cultural place identity and the experience on offer could (and should) further benefit from contemporary studies in emerging fields, such as value co-creation and the identity-based approach to place branding. This [...] Read more.
Place branding often builds upon gastro-cultural features. Yet, the convergence point between gastro-cultural place identity and the experience on offer could (and should) further benefit from contemporary studies in emerging fields, such as value co-creation and the identity-based approach to place branding. This study contributes towards this direction by examining the practices of relevant actors with main place branding authority. Drawing from their online information and presence, a thematic analysis of relevant brands in Greece and Turkey illustrates that operand and operant resource integration reflect the synergies developed between the gastronomic culture in, for, of the place. Further, actors’ intention to co-create the brand influences and is influenced by the brand. Theoretical and practical insights are derived from this study, which may direct future research and inform policymakers about sustainable, inclusive approaches. Full article
(This article belongs to the Special Issue What Is New in Place Branding: Concepts, Issues, and Practices)
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21 pages, 5215 KiB  
Article
Digital Marketing of Bulgarian Natural Heritage for Tourism and Recreation
by Radenka Mitova, Bilyana Borisova and Boian Koulov
Sustainability 2021, 13(23), 13071; https://doi.org/10.3390/su132313071 - 25 Nov 2021
Cited by 10 | Viewed by 4885
Abstract
The need for a closer and enhanced connection with nature, as the basis for human wellbeing, reinforces the importance of natural heritage governance, including wider and much improved access to information about nature-based tourism and recreation. This research seeks to reveal how Internet [...] Read more.
The need for a closer and enhanced connection with nature, as the basis for human wellbeing, reinforces the importance of natural heritage governance, including wider and much improved access to information about nature-based tourism and recreation. This research seeks to reveal how Internet content can support the digital identification of nature sites and their branding as tourist destinations. To this end, it analyzes 20 exemplary websites, each known around the world, and highlights important current trends in the structuring and attractiveness of the information provided. Based on the devised benchmarking criteria, the study develops a benchmarking approach that improves digital “packaging” and marketing of natural heritage for the purposes of tourism, recreation, leisure, and sports, and then tests it in Bulgaria. The procedure includes the selection of 57 natural heritage sites and rating the content of their official websites. The results show an unsatisfactory level of representation of the heritage value of the Bulgarian NH and a severe depreciation of the provision of the necessary tourism and recreation information, in comparison to the selected global benchmark. Besides the outline of the most frequent gaps and shortcomings, the results provide managers with suggestions about the development of a “natural heritage” brand for tourism and recreation, which features amplification of site identity and messaging, plus enhancement of its visibility. The conclusions are applicable to a wide variety of geographical contexts and audiences in nature-based destination governance. Full article
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