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Keywords = techno-stressors

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23 pages, 481 KiB  
Article
Reframing Technostress for Organizational Resilience: The Mediating Role of Techno-Eustress in the Performance of Accounting and Financial Reporting Professionals
by Sibel Fettahoglu and Ibrahim Yikilmaz
Systems 2025, 13(7), 550; https://doi.org/10.3390/systems13070550 - 7 Jul 2025
Viewed by 299
Abstract
This study examines how employees perceive technology-based demands during the digital transformation process and how these perceptions affect job performance. The research utilized data obtained from 388 experts in the accounting and financial reporting profession, a knowledge-intensive field that heavily employs new technologies [...] Read more.
This study examines how employees perceive technology-based demands during the digital transformation process and how these perceptions affect job performance. The research utilized data obtained from 388 experts in the accounting and financial reporting profession, a knowledge-intensive field that heavily employs new technologies (e.g., ERP systems, digital audit tools). The data collected through a convenience sampling method was analyzed using SPSS 27 and SmartPLS 4 software. The findings reveal that the direct effect of technostress on job performance is not significant; however, this stress indirectly contributes to performance through techno-eustress. In this study, techno-eustress refers to the cognitive appraisal of technology-related demands as development-enhancing challenges rather than threats. This concept is theoretically grounded in the broader eustress framework, which views stressors as potentially motivating and growth-promoting when positively interpreted. The model is based on Cognitive Evaluation Theory, the Job Demands–Resources Model, and Self-Determination Theory. This study demonstrates that digital transformation can promote not only operational improvements but also organizational resilience by enhancing employees’ psychological resources and adaptive capacities. By highlighting the mediating role of techno-eustress, this research offers a nuanced perspective on how human-centered cognitive mechanisms can strategically support performance and sustainability in the face of technological disruption—an increasingly relevant area for organizations striving to thrive amid uncertainty. Full article
(This article belongs to the Special Issue Strategic Management Towards Organisational Resilience)
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25 pages, 714 KiB  
Article
Multidimensional Poverty as a Determinant of Techno-Distress in Online Education: Evidence from the Post-Pandemic Era
by Alejandro Cataldo, Natalia Bravo-Adasme, Juan Riquelme, Ariela Vásquez, Sebastián Rojas and Mario Arias-Oliva
Int. J. Environ. Res. Public Health 2025, 22(7), 986; https://doi.org/10.3390/ijerph22070986 - 23 Jun 2025
Cited by 1 | Viewed by 567
Abstract
The rapid shift to online education during the COVID-19 pandemic exacerbated mental health risks for students, particularly those experiencing multidimensional poverty—a potential contributor to psychological distress in digital learning environments. This study examines how poverty-driven techno-distress (technology-related stress) impacts university students’ mental health, [...] Read more.
The rapid shift to online education during the COVID-19 pandemic exacerbated mental health risks for students, particularly those experiencing multidimensional poverty—a potential contributor to psychological distress in digital learning environments. This study examines how poverty-driven techno-distress (technology-related stress) impacts university students’ mental health, focusing on 202 Chilean learners engaged in remote classes. Using partial least squares structural equation modeling (PLS-SEM), we analyzed multidimensional poverty and its association with techno-distress, measured through validated scales. The results suggest that poverty conditions are associated with 32.5% of technostress variance (R2 = 0.325), while techno-distress may indirectly relate to 18.7% of students’ dissatisfaction with academic life—a proxy for emerging mental health risks. Importance–performance map analysis (IPMA) identified housing habitability (e.g., overcrowding, inadequate study spaces) and healthcare access as priority intervention targets, surpassing purely digital factors. These findings indicate that techno-distress in online education may function as a systemic stressor, potentially amplifying pre-existing inequities linked to poverty. For educators and policymakers, this highlights the urgency of early interventions addressing students’ physical environments alongside pedagogical strategies. By framing techno-distress as a public health challenge rooted in socioeconomic disparities, this work advances preventive approaches to safeguard student well-being in increasingly hybrid educational landscapes. Full article
(This article belongs to the Section Behavioral and Mental Health)
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24 pages, 1017 KiB  
Article
Digitalization in Dentistry: Dentists’ Perceptions of Digital Stressors and Resources and Their Association with Digital Stress in Germany—A Qualitative Study
by Julia Sofie Gebhardt, Volker Harth, David A. Groneberg and Stefanie Mache
Healthcare 2025, 13(12), 1453; https://doi.org/10.3390/healthcare13121453 - 17 Jun 2025
Viewed by 586
Abstract
Background: The digital transformation in dentistry is increasingly reshaping treatment procedures, offering new opportunities and advancements. While digitalization promises enhanced efficiency and quality of care through the standardization, acceleration, and simplification of workflows, it also introduces challenges related to mental health. Studies [...] Read more.
Background: The digital transformation in dentistry is increasingly reshaping treatment procedures, offering new opportunities and advancements. While digitalization promises enhanced efficiency and quality of care through the standardization, acceleration, and simplification of workflows, it also introduces challenges related to mental health. Studies investigating digitization-associated stressors and resources, as well as health- and work-related outcomes, in the dental sector are still rare. In the context of ongoing digitalization, further studies are needed to examine the need for and the current status of the implementation of measures preventing techno-stress and stress-related outcomes. This study explores the use of digital tools in dental practices and their relationship to the techno-stress among German dentists. It identifies key stressors and resources associated with digital technologies, aiming to inform preventive measures, as well as training and support strategies to mitigate digital stress. Methods: A qualitative study was employed, involving ten problem-centered, guideline-based expert interviews with German dentists. The interviews were analyzed using MAXQDA software, following the focused interview analysis framework by Kuckartz and Rädiker. Coding and thematic analysis adhered to the Consolidated Criteria for Reporting Qualitative Research (COREQ) checklist and qualitative research quality criteria by Mayring. Results: This study identified a dual impact of digitalization in dentistry. On the one hand, digital tools significantly enhance workflow efficiency, diagnostic accuracy, and patient outcomes. On the other hand, they pose challenges like technostress, high financial costs, and the need for continuous learning. Findings reveal that the perceived usefulness of digital technologies is closely linked to the level of techno-stress experienced, while the amount, intuitiveness, and ease of use significantly influence stress levels. Conclusions: Digital transformation offers substantial benefits for dental practices but requires a balanced approach to implementation. Participants highlighted the need for proactive measures, such as targeted training, technical support, and stress-reducing interventions to reduce techno-stress levels. The digital transformation must be supported by coordinated efforts across academia, industry, and policy to strengthen digital competencies—creating a healthier, more resilient digital work environment. Future research should focus on the causal relationship between techno-stress and adverse long-term consequences, such as burnout or mental disorders, among dentists. Full article
(This article belongs to the Special Issue Contemporary Oral and Dental Health Care: Issues and Challenges)
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23 pages, 1076 KiB  
Article
Techno-Stress Creators, Burnout and Psychological Health among Remote Workers during the Pandemic: The Moderating Role of E-Work Self-Efficacy
by Chiara Consiglio, Nicoletta Massa, Valentina Sommovigo and Luigi Fusco
Int. J. Environ. Res. Public Health 2023, 20(22), 7051; https://doi.org/10.3390/ijerph20227051 - 10 Nov 2023
Cited by 13 | Viewed by 8917
Abstract
During the COVID-19 pandemic, remote working was pervasively implemented, causing an increase in technology-related job demands. Concurrently, there was an increase in psychological problems in the occupational population. This study on remote workers tested a moderated mediation model positing burnout, conceptualized according to [...] Read more.
During the COVID-19 pandemic, remote working was pervasively implemented, causing an increase in technology-related job demands. Concurrently, there was an increase in psychological problems in the occupational population. This study on remote workers tested a moderated mediation model positing burnout, conceptualized according to the Burnout Assessment Tool, as the mediator between techno-stressors and psychological health outcomes and e-work self-efficacy as a protective personal resource. A sample of 225 remote workers filled out anonymous questionnaires measuring techno-stressors, e-work self-efficacy, burnout, and psychological health symptoms (i.e., depressive mood and anxiety symptoms). The data were analyzed using structural equation mediation and moderated mediation models, adopting a parceling technique. The results showed that burnout totally mediated the relationship between techno-stressors and depressive mood, while partially mediating the association between techno-stressors and anxiety symptoms. Moreover, e-work self-efficacy buffered the positive effects of techno-stressors on depressive mood and anxiety symptoms through burnout. The present research attested to the relevance of techno-stressors for the psychological health of remote workers and supported burnout as a mediator of this process, although anxiety symptoms were also directly related to techno-stressors. Moreover, the protective role of domain-specific self-efficacy was confirmed in the realm of remote working. Limitations and practical implications are discussed. Full article
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29 pages, 2477 KiB  
Review
Current Trends for Lavender (Lavandula angustifolia Mill.) Crops and Products with Emphasis on Essential Oil Quality
by Ioana Crișan, Andreea Ona, Dan Vârban, Leon Muntean, Rodica Vârban, Andrei Stoie, Tania Mihăiescu and Adriana Morea
Plants 2023, 12(2), 357; https://doi.org/10.3390/plants12020357 - 12 Jan 2023
Cited by 64 | Viewed by 15891
Abstract
Lavender is in the research spotlight due to its increasing economic importance, while market demand is expected to continue to grow. Among the hundreds of essential-oil-bearing plants, Lavandula angustifolia Mill. remains one of the most valuable. This paper explores the lavender chain timeline [...] Read more.
Lavender is in the research spotlight due to its increasing economic importance, while market demand is expected to continue to grow. Among the hundreds of essential-oil-bearing plants, Lavandula angustifolia Mill. remains one of the most valuable. This paper explores the lavender chain timeline from crop to products, examining the expanding knowledge on the characteristics, phytochemical profile and functional potential of lavender that could lead to new products and uses. Lavender crops can be expanded without competing for productive land, instead using marginal, contaminated or unproductive land. A novel cultivation trend proposes leveraging agri-background biodiversity, arbuscular mycorrhiza and the natural enemies of pests for healthy crops. Together with breeding efforts targeting highly performant genotypes with complex volatile profiles coupled with resistance to specific biotic (particularly Phytoplasma) and abiotic (salt, heavy metals) stressors, industry could have a steady supply of high-quality raw material. Besides the expansion of the uses of essential oil in cosmetics, pharmaceuticals, food and environmental and agri-applications, novel channels have appeared for the use of the solid by-product, which is rich in polyphenols and polysaccharides; these channels have the potential to create additional streams of value. The stabilization and optimization of techno-functional delivery systems through the encapsulation of essential oil can extend shelf-life and enhance biological activity efficiency. Full article
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21 pages, 1095 KiB  
Article
Effects of Instant Messaging Related Technostress on Work Performance and Well-Being
by Luminita Hurbean, Octavian Dospinescu, Valentin Munteanu and Doina Danaiata
Electronics 2022, 11(16), 2535; https://doi.org/10.3390/electronics11162535 - 13 Aug 2022
Cited by 21 | Viewed by 9946
Abstract
The new era of hyper-communication has led organizations to increasingly adopt communications technologies such as instant messaging (IM) for better connections and improved work efficiency. The ongoing COVID-19 pandemic has exerted further pressure and many organizations increasingly depend on IM tools to manage [...] Read more.
The new era of hyper-communication has led organizations to increasingly adopt communications technologies such as instant messaging (IM) for better connections and improved work efficiency. The ongoing COVID-19 pandemic has exerted further pressure and many organizations increasingly depend on IM tools to manage remote workers. In this new context, negative workplace impacts of IM seem more plausible, because technology use causes technostress. In this paper, we propose a research model to analyze instant messaging usage effects on individual work performance and well-being by the means of relevant techno-stressors. The model was tested on a sample of 372 employees from Romanian organizations that use instant messaging at work. Econometric analysis relies on the Structural Equation Modelling methodology and uses SPSS AMOS. Our findings suggest that the usage of instant messaging significantly influences on perceived techno-complexity, techno-overload and techno-invasion, which in turn influences, to some extent, both individual work performance and well-being. Dividing the sample according to the type of work (teleworking and office work), we compared the results between these two groups and encountered some significant differences. Full article
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17 pages, 903 KiB  
Article
The Achilles Heel of Technology: How Does Technostress Affect University Students’ Wellbeing and Technology-Enhanced Learning
by Xinghua Wang, Zhenyu Li, Zhangdong Ouyang and Yanping Xu
Int. J. Environ. Res. Public Health 2021, 18(23), 12322; https://doi.org/10.3390/ijerph182312322 - 24 Nov 2021
Cited by 25 | Viewed by 6379
Abstract
This study investigated the effect of technostress on university students’ wellbeing and technology-enhanced learning (TEL) through the stressor-strain-outcome model. Interviews were first used to contextualize and inform the development of the survey instrument. Then, survey data from 796 participants were collected and analyzed [...] Read more.
This study investigated the effect of technostress on university students’ wellbeing and technology-enhanced learning (TEL) through the stressor-strain-outcome model. Interviews were first used to contextualize and inform the development of the survey instrument. Then, survey data from 796 participants were collected and analyzed using partial least squares structural equation modeling. The findings indicate that technostress creators, including techno-complexity, techno-insecurity, and techno-uncertainty, were significantly associated with students’ burnout in TEL, which in turn was negatively associated with their self-regulation, learning agency, and persistence in TEL. Group comparison analyses based on gender, academic disciplines, and willingness to join TEL show that the negative associations between burnout and self-regulation, learning agency, and persistence in TEL were significantly stronger for male students than female students. Similar findings were also found for students joining TEL willingly and unwillingly, with the latter being more strongly affected by burnout. In addition, the positive association between techno-complexity and burnout was greater for students from social sciences than those from engineering and natural sciences. The findings of this study can inform future implementation decisions of TEL in higher education and strategies to preserve university students’ wellbeing. Full article
(This article belongs to the Special Issue Students' Adjustment and Mental Health)
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19 pages, 573 KiB  
Review
How Are Techno-Stressors Associated with Mental Health and Work Outcomes? A Systematic Review of Occupational Exposure to Information and Communication Technologies within the Technostress Model
by Prem Borle, Kathrin Reichel, Fiona Niebuhr and Susanne Voelter-Mahlknecht
Int. J. Environ. Res. Public Health 2021, 18(16), 8673; https://doi.org/10.3390/ijerph18168673 - 17 Aug 2021
Cited by 85 | Viewed by 13147
Abstract
The technostress model has introduced different factors to consider when assessing how information and communication technologies impact individuals in different work settings. This systematic review gathers evidence regarding associations between occupational exposure to technostress and health or work outcomes. In addition, we highlight [...] Read more.
The technostress model has introduced different factors to consider when assessing how information and communication technologies impact individuals in different work settings. This systematic review gathers evidence regarding associations between occupational exposure to technostress and health or work outcomes. In addition, we highlight typical methodological constraints of the technostress model. We conducted electronic literature searches in June 2020 (PubMed, PubMed Central, Web of Science, Scopus, PsycInfo, PsycArticles) and independently screened 321 articles. We report on 21 articles meeting eligibility criteria (working population, technostress exposure, health or work outcome, quantitative design). The most frequently examined techno-stressors, i.e., factors of technostress, were techno-overload and techno-invasion. Techno-stressors were consistently associated with adverse health and work outcomes, apart from a positive impact on work engagement. However, studies may be subject to considerable conceptual overlap between exposure and outcome measures. Future technostress research would benefit from reducing heterogeneity in technostress measures, assessing their external validity and focussing on specific techno-stressors. Full article
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20 pages, 1075 KiB  
Article
Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale
by Monica Molino, Emanuela Ingusci, Fulvio Signore, Amelia Manuti, Maria Luisa Giancaspro, Vincenzo Russo, Margherita Zito and Claudio G. Cortese
Sustainability 2020, 12(15), 5911; https://doi.org/10.3390/su12155911 - 23 Jul 2020
Cited by 330 | Viewed by 38909
Abstract
During the first months of 2020, the Covid-19 pandemic has affected several countries all over the world, including Italy. To prevent the spread of the virus, governments instructed employers and self-employed workers to close their offices and work from home. Thus, the use [...] Read more.
During the first months of 2020, the Covid-19 pandemic has affected several countries all over the world, including Italy. To prevent the spread of the virus, governments instructed employers and self-employed workers to close their offices and work from home. Thus, the use of remote working increased during the pandemic and is expected to maintain high levels of application even after the emergency. Despite its benefits for both organizations and workers, remote working entails negative consequences, such as technostress. The present study had a double aim: to test the psychometric characteristics of the Italian translation of the brief version of the technostress creators scale and to apply the scale to investigate technostress during the Covid-19 emergency. The research involved 878 participants for the first study and 749 participants for the second one; they completed a self-report online questionnaire. Results confirmed the three-factor structure of the Italian technostress creators scale and highlighted positive relationships between workload, techno-stressors, work–family conflict and behavioural stress. The role of remote working conditions has been analysed as well. The study provided a useful tool for the investigation of technostress in the Italian context. Moreover, it provided indications for practice in the field of remote working and workers’ wellbeing. Full article
(This article belongs to the Special Issue Working during the COVID-19 Global Pandemic)
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