Search Results (876)

This research aims to investigate financing decisions of capital-constrained small and medium-sized enterprise (SME) manufacturers and distributors under a Green Supply Chain (GSC) framework. By evaluating the impact of Supply Chain Finance (SCF) instruments, this study utilizes Stackelberg game model to explore a decentralized decision-making system. To our knowledge, this investigation represents the first exploration of game models that uniquely compares financing through trade credit, where the manufacturer offers zero-interest credit without discounts with reverse factoring, while also considering distributor’s efforts on sustainable marketing under the impact of supportive government policies. Our study suggests that manufacturers should adopt reverse factoring for optimal profits and actively participate in distributors’ financing decisions to address inefficiencies in decentralized systems. Furthermore, the distributor’s demand quantity, profits and sustainable marketing efforts show significant increase under reverse factoring, aided by favorable policies. Finally, the results are validated through Python 3.8.8 simulations in the Anaconda distribution, offering meaningful insights for policymakers and supply chain managers. Full article

Promoting energy efficiency in the Italian production sector is significantly hampered by the lack of knowledge, the scarcity and the limited distribution of tools for supporting energy audits in small and medium-sized enterprises (SMEs) in a wide range of Italian economic sectors (industry, tertiary sector, transport). The Advanced Tool for ENErgy Audit for SMEs, ATENEA4SME, is intended to help SMEs promote energy-efficiency projects, supports energy audits and self-evaluation of energy consumption. The tool uses an original mathematical model that takes into account the results of questionnaires and a multi-criteria analysis to generate recommendations for energy efficiency investments. This article will give a thorough explanation of the tool, emphasizing and outlining the sections as well as the procedures to get the ultimate summary of the energy usage of the enterprises under investigation and the potential for energy saving. From a technological and financial perspective, the tool helps to remove obstacles to the development of energy-efficiency measures. In this article, the IT and methodological structure of the tool will therefore be extensively described, and its operation for the context of SMEs will be illustrated, with application cases. Ample space will be allocated to the dissemination campaign and the replicability of the tool for all economic sectors of the industrial and tertiary sectors. Full article

This study synthesizes the rapidly expanding evidence on how digital technologies reshape international trade, with a particular focus on small and medium-sized enterprises (SMEs). Guided by two research questions—(RQ1) How do digital tools influence the volume and composition of cross-border trade? and (RQ2) How do these effects vary by countries’ development level and firm size?—we conducted a PRISMA-compliant systematic literature review covering 2010–2024. Searches across eight major databases yielded 1857 records; after duplicate removal, title/abstract screening, full-text assessment, and Mixed Methods Appraisal Tool (MMAT 2018) quality checks, 86 peer-reviewed English-language studies were retained. Findings reveal three dominant technology clusters: (1) e-commerce platforms and cloud services, (2) IoT-enabled supply chain solutions, and (3) emerging AI analytics. E-commerce and cloud adoption consistently raise export intensity—doubling it for digitally mature SMEs—while AI applications are the fastest-growing research strand, particularly in East Asia and Northern Europe. However, benefits are uneven: firms in low-infrastructure settings face higher fixed digital costs, and cybersecurity and regulatory fragmentation remain pervasive obstacles. By integrating trade economics with development and SME internationalization studies, this review offers the first holistic framework that links national digital infrastructure and policy support to firm-level export performance. It shows that the trade-enhancing effects of digitalization are contingent on robust broadband penetration, affordable cloud access, and harmonized data-governance regimes. Policymakers should, therefore, prioritize inclusive digital-readiness programs, while business leaders should invest in complementary capabilities—data analytics, cyber-risk management, and cross-border e-logistics—to fully capture digital trade gains. This balanced perspective advances theory and practice on building resilient, equitable digital trade ecosystems. Full article

In an ever-evolving digital environment, organizations must adopt advanced technologies for real-time big data processing to maintain their competitiveness and growth. However, selecting appropriate technologies is a challenge, particularly for small and medium-sized enterprises (SMEs). This study develops a literature review to analyze the methodologies used in the selection of technologies, with a special focus on those associated with the Industry 4.0. Knowledge Development Process-Constructivist (ProKnow-C) method, which was used to build a bibliographic portfolio, examining approximately 3400 articles published between 2005 and 2024, from which 80 were selected for a detailed analysis. The main methodological contributions come from research articles, the ScienceDirect database, the Expert Systems with Applications Journal, studies conducted in Turkey, and publications from the year 2023. The results highlight the predominant use of multi-criteria techniques, emphasizing hybrid approaches that combine various decision-making methodologies. In particular, the analytic hierarchy process (AHP) and TOPSIS methods were employed in 51.25% of the analyzed cases, either individually or in combination. It is concluded that technology selection should be based on flexible and adaptive approaches tailored to the organizational context, aligning long-term strategic objectives to ensure business sustainability and success. Full article

In the context of small and medium-sized enterprises (SMEs), organizational resilience has emerged as a critical capability for navigating dynamic and turbulent environments. The ability of firms to sustain their performance despite external disruptions, particularly those arising from market and technological change, is paramount for achieving long-term sustainability. This study offers a novel contribution by examining how two key dimensions of environmental turbulence—market turbulence and technological turbulence—moderate the relationship between organizational resilience capacity and sustainability performance. Our empirical findings, based on data from 423 SMEs, demonstrate that while organizational resilience positively correlates with sustainability performance, this relationship is significantly weakened under high levels of market and technological turbulence, indicating a negative moderating effect. These results advance resource-based and dynamic capabilities theory by highlighting the contingent nature of resilience in unstable contexts. Furthermore, this study provides practical guidance. SMEs should strategically invest in resilience-building efforts and continuously adapt their strategies in response to environmental fluctuations. Targeted approaches to managing different forms of turbulence and forming resilience-oriented collaborations can enhance sustainability outcomes. This research makes significant contributions to theory and practice; however, there are limitations that future research should take into account in order to appropriately utilize this study’s findings. Full article

Despite growing interest in AI technologies, there is a lack of integrated models explaining AI adoption in SMEs from a consumer perspective. This study addresses this gap. Although artificial intelligence (AI) has gained traction in digital innovation strategies, especially among SMEs, existing research lacks integrative models that address cognitive, contextual, and emotional factors driving AI adoption. This study addresses this gap by developing a theoretical model based on TAM and UTAUT2, enhanced with passion, workplace integration, and trust. Drawing on the Technology Acceptance Model and consumer trust theories, the study provides empirical insights into how these factors shape behavioral intentions to adopt AI technologies. The findings aim to inform both theory and practice by highlighting how emerging digital tools affect consumer decision making and engagement across personal and professional contexts. The study contributes to both theory and practice by offering empirical evidence on the drivers of AI adoption and by providing managerial recommendations for SMEs to implement AI-driven personalization responsibly. Full article

Government support has long been viewed as a key driver of sustainable transformation and green technological progress. However, the underlying mechanisms (“how”) through which preferential policies influence green innovation, as well as the contextual conditions (“when”) that shape their effectiveness, remain insufficiently understood. Drawing on resource dependence theory, this study develops a dual-mediation framework to investigate how preferential tax policies promote both the quantity and quality of green innovation—by enhancing R&D investment as an internal mechanism and alleviating financing constraints as an external mechanism. These effects are especially salient among non-state-owned enterprises, firms in resource-constrained industries, and those situated in environmentally challenged regions—contexts that entail higher dependence on external support for sustainable development. Leveraging China’s 2017 R&D tax reduction policy as a quasi-natural experiment, this study uses a sample of high-tech small- and medium-sized enterprises (SMEs) to test the hypotheses. The findings provide robust evidence on how preferential policies contribute to corporate sustainability through green innovation and identify the conditions under which policy tools are most effective. This research offers important implications for designing targeted, sustainability-oriented innovation policies that support SMEs in transitioning toward more sustainable practices. Full article

Sales forecasting in make-to-order (MTO) production is particularly challenging for small- and medium-sized enterprises (SMEs) due to high product customization, volatile demand, and limited historical data. This study evaluates the practical feasibility and accuracy of statistical and machine learning (ML) forecasting methods in MTO settings across three manufacturing sectors: electrical equipment, steel, and office supplies. A cross-industry benchmark assesses models such as ARIMA, Holt–Winters, Random Forest, LSTM, and Facebook Prophet. The evaluation considers error metrics (MAE, RMSE, and sMAPE) as well as implementation aspects like computational demand and interpretability. Special attention is given to data sensitivity and technical limitations typical in SMEs. The findings show that ML models perform well under high volatility and when enriched with external indicators, but they require significant expertise and resources. In contrast, simpler statistical methods offer robust performance in more stable or seasonal demand contexts and are better suited in certain cases. The study emphasizes the importance of transparency, usability, and trust in forecasting tools and offers actionable recommendations for selecting a suitable forecasting configuration based on context. By aligning technical capabilities with operational needs, this research supports more effective decision-making in data-constrained MTO environments. Full article

Sustainability in the non-alcoholic beverage industry requires effective metrics to assess environmental, social, and economic performance. However, the lack of standardised indicators for small and medium-sized enterprises (SMEs) hinders the implementation of sustainable strategies. This study aims to select a set of sustainability indicators for small and medium-sized non-alcoholic beverage industries in Brazil. Seventy-four indicators were identified based on the Global Reporting Initiative (GRI) guidelines, which were subsequently evaluated and refined by industry experts for prioritisation. Statistical analysis led to the selection of 31 final indicators, distributed across environmental (10), social (12), and economic (9) dimensions. In the environmental dimension, priority indicators include water management, energy efficiency, carbon emissions, and waste recycling. The social dimension highlights working conditions, occupational safety, gender equity, and impacts on local communities. In the economic dimension, key indicators relate to supply chain efficiency, technological innovation, financial transparency, and anti-corruption practices. The results provide a robust framework to guide managers in adopting sustainable practices and support policymakers in improving the environmental, social, and economic performance of small and medium-sized non-alcoholic beverage industries. Full article

This study introduces the concept of DEEPEIA, a novel deep learning (DL) platform designed to recommend the optimal export market, and its ideal foreign champion, for any product or service offered by a small and medium-sized enterprise (SME). Drawing on expertise in SME internationalization and leveraging recent advances in generative artificial intelligence (AI), this research addresses key challenges faced by SMEs in global expansion. A systematic review of existing platforms was conducted to identify current gaps and inform the conceptualization of an advanced generative DL recommender system. The Discussion section proposes the conceptual framework for such a decision optimizer within the context of contemporary technological advancements and actionable insights. The conclusion outlines future research directions, practical implementation strategies, and expected obstacles. By mapping the current landscape and presenting an original forecasting tool, this work advances the field of AI-enabled SME internationalization while still acknowledging that more empirical validation remains a necessary next step. Full article

In the current era of a dynamic environment, organizations need to continuously innovate and transform to remain competitive. Digital transformation is an essential driver across organizations, including small and medium-sized enterprises (SMEs), reshaping organizational agility. This research examines the interconnection among knowledge sharing, digital transformation, open innovation, organizational agility, and transformational leadership. A quantitative research design was employed, using an online survey with data collected from 543 participants selected through a stratified random sampling from SMEs in China. Data were analyzed by utilizing partial least squares structural equation modeling. The results include a significant impact of knowledge sharing on digital transformation, digital transformation on open innovation, and open innovation on organizational agility. Additionally, digital transformation and open innovation were found to significantly mediate the relationship between knowledge sharing and open innovation and organizational agility. Moreover, transformational leadership significantly moderated the impact of digital transformation on open innovation. The model explained 67.7% of the variation in organizational agility. The research provides a holistic model for SMEs aiming to leverage information sharing, technological integration, and leadership practice to improve flexible and innovative systems, contributing to theoretical understanding and practical solutions to sustainable resilience. Full article

For high-growth firms, designing and implementing strategies to ensure the long-term sustainability of business models is a key priority. Although these strategies are carefully planned to achieve specific outcomes, these firms also encounter contextual factors inherent to entrepreneurship, as well as the potential negative consequences of operating as small- and medium-sized enterprises (SMEs). Consequently, they adapt emergent outcomes to secure positive scaling-up processes. A comprehensive analysis of 69 studies from 1978 to 2023 revealed that 34.8% used sales as the main indicator of high-growth outcomes, 18.8% considered employment to be the most important outcome, and 37.7% incorporated both. The assessment period for these studies spanned three to seven consecutive years. A subsequent review of the existing literature yielded 56 potential new outcomes, emphasising the existence of a diverse array of concepts and metrics with which to assess high-growth performance. The study confirmed sales and positive profits arising during the planning process as strategic outcomes. However, it was also demonstrated that geographical expansion and innovation become emergent outcomes in critical situations. The research also identified that external factors, including an adverse public environment, business context difficulties, and a favourable business environment, may influence the effect of the firm’s high growth. Full article

Enterprise architecture (EA) provides a strategic foundation for aligning business processes, IT infrastructure, and organizational strategy, enabling firms to navigate uncertainty and complexity. In developing economies, small and medium-sized enterprises (SMEs) face significant challenges in maintaining financial resilience and sustainable growth amidst frequent disruptions. This study investigates how EA-driven change events affect SME financial performance by activating three key adaptive mechanisms: improvisational capability, flexible IT systems, and organizational culture. A novel classification of EA change triggers is proposed to guide adaptive responses. Using survey data from 291 Pakistani SMEs collected during the COVID-19 crisis, the study employs structural equation modeling (SEM) to validate the conceptual model. The results indicate that improvisational capability and flexible IT systems significantly enhance financial performance, while the mediating role of organizational culture is statistically insignificant. This study contributes to EA and sustainability literature by integrating a typology of EA triggers with adaptive capabilities theory and testing their effects in a real-world crisis context. Full article

Small and medium-sized enterprises (SMEs) face growing challenges in optimizing their sustainable supply chains because of fragmented logistics data and changing regulatory requirements. In particular, globally operating manufacturing SMEs often lack suitable tools, resulting in manual data collection and making reliable accounting and benchmarking of transport emissions in lifecycle assessments (LCAs) time-consuming and difficult to scale. This paper introduces a novel hybrid AI-supported knowledge graph (KG) which combines large language models (LLMs) with graph-based optimization to automate industrial supply chain route enrichment, completion, and emissions analysis. The proposed solution automatically resolves transportation gaps through generative AI and programming interfaces to create optimal routes for cost, time, and emission determination. The application merges separate routes into a single multi-modal network which allows users to evaluate sustainability against operational performance. A case study shows the capabilities in simplifying data collection for emissions reporting, therefore reducing manual effort and empowering SMEs to align logistics decisions with Industry 5.0 sustainability goals. Full article

Small- and medium-sized enterprises (SMEs) face dynamic and competitive environments where resilience and data-driven decision-making are critical. Despite the potential benefits of artificial intelligence (AI), machine learning (ML), and optimization techniques, SMEs often struggle to adopt these tools due to high costs, limited training, and restricted hardware access. This study reviews how SMEs can employ heuristics, metaheuristics, ML, and hybrid approaches to support strategic decisions under uncertainty and resource constraints. Using bibliometric mapping with UMAP and BERTopic, 82 key works are identified and clustered into 11 thematic areas. From this, the study develops a practical framework for implementing and evaluating optimization strategies tailored to SMEs’ limitations. The results highlight critical application areas, adoption barriers, and success factors, showing that heuristics and hybrid methods are especially effective for multi-objective optimization with lower computational demands. The study also outlines research gaps and proposes future directions to foster digital transformation in SMEs. Unlike prior reviews focused on specific industries or methods, this work offers a cross-sectoral perspective, emphasizing how these technologies can strengthen SME resilience and strategic planning. Full article